Language barrier...

I originally posted a similar message under the "compiling" forum, but after some thought I decided it fit better here since the issue wasn't necessarily specific to compilation (though it does affect it). I'm not trying to spam the forums, really, I'm not. :)
The problem is with the Java SDK's localization. I speak English, however, I am learning Japanese. But you can't type Japanese characters in Windows XP in many programs unless you set your system's locale (or language or whatever you want to call it) to Japanese. So I did exactly that, figuring that most of my programs don't "know" Japanese anyway and those that do could probably easily be adjusted so that they always use English (I had to make such an adjustment for Sun ONE Studio, for instance, by modifying its config file). For the most part, I was right.
However, I try to compile some code and lo, javac is trying to talk to me in Japanese. I know I can just switch my locale back to U.S. English and try again, but I don't want to reboot my computer every time I want to compile code and be able to read the error messages. I've looked around this website and in the official documentation and found no way to force the Java tools to use U.S. English as the locale. Is there any way to ensure that the compiler and other Java tools always use English?

No, still no luck in getting the SDK talking to me in English. It seems bent on saying things like "anata wa baka desu". So I say "Kuso!" back to it. ;) In any case I haven't bothered with it in the past few days since, due to some stuff happening, I haven't been in the mood to code. If I get desperate to compile something I can just change my language back to U.S. English, though, or maybe try using the Jikes compiler to compile (though that won't replace other SDK tools).
As for the Sun ONE Studio problem...
The file you want to modify is ide.cfg in the bin folder. It probably doesn't already have a locale flag there, so it uses the default, which would be Japanese. So at the end, type in this after the last flag: "-locale en_US" (without quotes), or whatever locale you might want in place of en_US. Does that work?
- Kef

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    8:20     Call tech support
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    9:23     TS answers. Sanjay
    9:28     After Sanjay has verified the case id, I provide him with an update to the file regarding what I've done since I hung up on Friday, describing the new issues.
    9:34     Placed on hold
    9:42     Comes back and explains that this issue will require more consultation with his seniors. To make sure that he looks up the            right issue I repeat the exact problem I would like him to research. Three times he repeats the information back to me just a           little differently. Finally on the 4th repetition of the problem I'd like addressed he "gets it" and thanks me for "providing that           pertinent information". 
    What I don't understand is that I repeated the same information that he repeated back to me 4 times before he seemed to understand what his notes told him he should be researching. From the heaviness of his accent I suspect that their was a bit of language barrier here.
    9:48     Places me on hold
    9:59     Comes back with a possible solution.
    10:08   As his solution requires me to delete files I don't have access to due to lack of permissions, his solution can't be applied. He places me on hold.
    10:11   Comes back, with another possible solution.
    10:17   Still not working. I ask how I can change administrator settings for specific files    and he needs to go check articles again.           Shouldn't this type of knowledge just come off the top of his head if he's in TS? Sanjay just walks away at this point,           not asking to put me on hold nor placing the call on hold. I can hear conversations in the background the whole time.
    10:24   Comes back, thanking for staying on hold (even though I wasn't). This time he asks me to look for specific adobe folders. I           can't delete them because I'm supposedly not an administrator, even though I'm logged in using the enabled super-admin           account. He tells me I need to type a very specific command at the command prompt to reset the admin account. I thought           that's what he was going to research the last time he left so I ask what I have to type at the command line to do this. Sanjay           doesn't and asks if he can put me on hold again. I politely and calmly answer that no, I don't want to be put on hold. Every time           I've asked him a question he's had to go in order to talk to his seniors (as he calls them). If possible, why not escalate my call           and put me in touch with one of these seniors or a manager in order to minimise the amount of time I will be placed on hold. He           puts me on hold.
    10:34   Ashima comes on the line. Unlike Sanjay, she sounds confident and authorative.
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    12:17   Call Microsoft technical support
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    13:30     Started researching a solution. I find what I need to know and apply it, managing to reclaim ownership of the files and           folders. Run the installer again and everything installs now except for the Acrobat, Air and Flash plug-in.
    Tuesday, April 13
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    16:06   Starting LiveChat with Adobe to see if they can help. On hold.
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    17:23   Panpaj answers. I explain the situation and provide case id.
    17:38   He provides a new case id. I have to describe the whole case history.
    17:46   On hold.
    17:52   Turns out I was transferred to the Acrobat specific TS. Seeing as how my installation problems aren't dealing specifically           with Acrobat he can't help me. He will   transfer me to general TS.
    18:16   Animesh answers. explain the situation and provide case id.
    18:20   Puts me on hold as he reads the file.
    18:22   Repeats the problem as described according to the file.
    18:30   Puts me on hold as he goes to find articles.
    18:36   Asks me to share the desktop. Connecting to connectteam.acrobat.com
    18:44   Upload of log file complete, reading over it.
    18:48   Sharing screen caps of installation error messages.  I've been thoroughly documenting each and every single one. Instructs me           to download and AdobeCS4cleanscript. When I explain that I've already used the CS3 version I'm informed that the CS3 version           should never be used to try and clean up a CS4 installation since it won't work.
    18:56   I'm informed that TS closes at 19:00 and that he won't be able to finish this call.   However, if I read article kb 401401 I should           find some steps that will solve the issues that I'm experiencing.
    19:01   While looking for the article I inform him that I can't access my TS updates on the           Support Portal and that in a previous call Phone Support was not able to explain          why. Might he have any idea why? He says he'll check it out.
    19:05   "That's odd.  I'll add this complaint to the file."
                Animesh adds that If this knowledge base article does not resolve the issue, I should make sure to call back. He's added a note in the file to automatically escalate my call to Tier3 TS.
                "What? There's a T3?" I ask. "Why has it taken 2 weeks to get this call escalated to tier 3?"
                He apologizes if this taken so long to be escalated but there are definite checks and procedures that need to be followed before a call can be escalated to Tier 3.
    April 15th
    11:10   Starting new uninstall of CS4
    11:20   Uninstaller error with InDesign.
    11:31   Running CS4cleanscript, all options.
    11:49   Completed running CS4cleanscript followed by a manual clean-up of remaining   folders.  Starting a new install.
    12:04   Install error with Flash 10 ActiveX.
    12:06   Install error with Flash 10 plug-in.
    12:37   Installer finished, with errors.
    12:53   Test launched every application in the Suite and they seem to be working in spite of the errors. So be it, I'm never calling Adobe TS again.
    Questions and suggestions to Adobe
    In spite of not having my issue corrected I must say that the politeness of every representative was exemplary.
    While I realise software piracy is a big issue, why is it that pirates don't struggle with your DRM system yet legal users do? Either scrap your current DRM and replace it with something that will not cripple a system if an installation goes wrong or change your installers.
    Software suites are convenient yes but there are now so many modules that come bundled with the suite that seem utterly pointless because the documentation for them is sorely lacking an "at a glance" explanation of features, benefits and purpose. Adobe Air, Sing, Version Cue and Bridge come to mind. Don't you think cutting down on module bloat would make interoperability an easier thing to manage and maintain?
    As a user who has multiple hard drives in his system (one each for the OS, applications and project data) I don't like installers that place files all over my system without my consent. If an installer asks for a destination folder, ALL programs should go into that folder. Files and programs that are shared across the suite for added functionality or registration purposes should ask for a user-specified shared folder (in case there is one) rather than just go into the (assumed) default.
    Why is the Support DB's search function so useless? I've tried (and tried, and tried, and tried...) to find useful solution articles but something is just plain wrong with your search algorithms. I've tested this. Pick an article at random, then do a search for it's title. Too often the search engine won't even find it. The only time searches work is if one has the precise number of the article, such as KB 401401.
    The amount of checks and procedures required for service escalation needs to be streamlined in order to speed up the process. It took too long to get to the right Tier. By the time I was finally escalated to Tier 3 your support services had eroded all of their credibility.
    Practices and procedures (P&P) need to be more uniform. I have one tech telling me to use one version of clean script and claiming it's fine whereas another claims that only the CS4 script would work to resolve my issue. Why is this? What does this reveal about levels of training? There is also large gaps in the knowledge of individual representatives. As should be expected, some representatives knew exactly what to do and how to do it without having to resort to articles every 3 minutes.  Others, such as Sanjay, either need to be retrained or let go. His lack of knowledge was thoroughly exasperating.
    The case id system needs to be reworded. Over these 2 weeks I was given 4 case id's, none of which ended up showing up in the support portal for follow-up.  Furthermore, note taking seems to be a problem because there was a lot of information that just never seemed to make it "in the file".
    Why do calls get transferred to the wrong department so often?
    In Closing
    Due to having more pressing matters to attend to at work and seeing as how I could not afford to spend any more time fixing the harm that was brought on by carrying out the suggested "solutions" I have not called back since April 15th. The suite runs "with quirks" and will stay that way until I rebuild the system because it seems that the only solution that remains regarding the installation woes is to wipe the drive and start from scratch.
    Thank you for reading this whole transcript. I hope it helps you improve your customer service experience.
    Marc-Andre Renaud

    Thank you for the sympathy and the information about the Adobe.com forum Michael.
    I posted here because, to be honest, for a company that's acknowledged their installers and updaters and support needs some work, they seem very determined to obfuscate the means by which users can provide direct feedback to the company. Much like you, I've also noticed a trend in CS5 installations that mirrors the issues that were present in CS4. it's a sad state of affairs.
    As for my installation, you are also quite right to say that a clean install would have been a lot faster than what I went through with TS and it was actually my first idea. Before calling TS I'd actually read through the forums and noticed that a large number of users who were faced with my situation had no other choice but to reformat. I was just giving Adobe the benefit of the doubt and wasted 2 and a half weeks through that course of action...
    What makes this situation even more frustrating is that the installer failed on a fresh system. It was a custom-built design machine, assembled and configured by myself. The only software that had been installed on it prior to Design Premium was Firefox, an FTP client and the start of my problems, trial versions of various CS4 programs. I used trials just long enough to retire the previous design computer so that I wouldn't contravene the EULA's stipulation of not running more than one instance of software at the same time on different machines.  Turns out being honest once again penalised a legal customer.
    If there is just thing users should learn from my far from unique tale of failed tech support it's that if you ever run into a problem with the installation, don't bother calling TS, just reformat and start from scratch.  It might seem like it'll take longer to get going again, but in actuality, it's the opposite. Reformatting means you'll be up and running in about 1 or 2 days rather than 2 weeks.
    Marc

  • My Infinity Order Keeps Getting Cancelled! And Muc...

    Hi.
    Sorry, this is REALLY long, but I needed to document this somewhere.
    I own a house.
    I have two phone lines on my account.
    I pay the bills for both, but one is used exclusively by my lodger. He pays me for his calls, broadband, etc. For years this has worked well. Even if we have two lines of ADSL2+ at a whopping 1Mbps each! (I know, "WOW!")
    At last, at the end of June, BT Infinity 2 arrives on our estate. Testing indicates that we will get a serious 77Mbps down and about 15Mbps up.
    I do a little victory dance.
    Then, the pain starts. Courtesy of the BT Infinity team (I have been lead to believe).
    My lodger wants his own "private" Infinity line. I think this is rude as he does not want to share, but hey, if he pays for it, who am I to judge?
    I obtained two MAC keys from our current ISPs.
    Around the 10th of July, I ordered two BT Infinity 2 lines to be installed. All was well. Engineer was booked for the same day to install the wall-boxes, modems, etc. Booked for 26th May.
    I paid for a year's line rental on the line that I use, in advance, to save money.
    Later that week, I noticed one of my orders has disappeared. Hmm.
    I phoned the helpline. Got a really nice Indian lady. I asked her why the second Infinity line had not been installed.  She wanted to know what speed I was getting and could I please power-off the modem. Sadly, not good English. I apologised and said I had to go, and hung up. I phoned up again -
    *1. Was told that only one BT Infinity modem could be installed at a time as the engineer would not have time to install both - this is even though TWO install slots were booked.
    *.2 Later I got told that two Infinity lines could not be installed because the lines are on one account number.
    The MAC for my lodger's line was put into the system. ALL records of any orders whatsoever disappeared from the BT tracking service!
    I did however receive emails telling me of the install date, etc., of my lodger's line.
    Sporadically, I received emails asking telling me that they NEEDED my MAC in order to progress my order. What order? There was NOTHING on the BT site. No VOLs or order numbers that I had been given brought up any results. According to the Order Tracker, there were no orders, so I could not enter the second MAC.
    Stressful? (After ten years of truly awful download speeds - we've only had broadband of any sort for about three and a half years!) You had better believe I was stressed!!
    On the 23rd July, I get a letter through the post from BT, dated the 11th of July. It says that my transfer to another phone company would be completed on the 24th July and should I wish to cancel this, I needed to contact BT BEFORE the 20th of July!
    I panicked and phoned BT to stop the transfer. Whereupon the lady I spoke to said that she thought it rather strange that I had paid for a year's line rental then decided to move to another company. I later received welcome blurb from TalkTalk. TalkTalk? Grrrrrrr!
    The Hub3 turns up on the 24th July, for the lodger's line.
    The 26th, and the engineer turns up. Stuff installed. GREAT!!
    Network crashes a couple of days later, east of London into Essex. BT pretends that it was a "line fault".
    Also have had several modem crashes giving sub-1Mbps speeds.
    It is now Wednesday 8th of August (I think). I decide to try and get the second Infinity line installed as I am still stuck on 1Mbps ADSL.
    I go online to sign up.
    What? I find out that I'm being charged for phonecalls during the day?
    BT have cancelled my Anytime package on MY LINE on the 26th July without telling me and I have been running up call charges without knowing it!!
    It gets better: There is now no record that I ever paid them £120 for my year's line rental, and to really take the pi**, they have charged me in advance for the August line rental.
    I phone up to get things sorted regarding my year's payment, and to get my Anytime package put back on my account. Apparently this cannot be done BECAUSE THERE IS AN ORDER STILL WAITING TO BE ACTIONED ON MY ACCOUNT. Could this be the "cancelled" Infinity order? The system will not let anyone modify my account.
    I get passed from department to department. Here. India. Here. Infinity team, wherever they are? And back to here again.
    *3. The guy I finally spoke to confirmed that the reason I could not get Infinity on the second line was because the two phone lines were "linked" on the account. He said that he, "WOULD GET THE LINES SPLIT." That way the installation would go ahead. I was to call back after lunchtime on Friday all would be sorted.
    Friday 10th. 1pm. I went online to check progress on my account. Nothing obvious. It still shows Evening and Weekend calls. Tried to order Infinity again online. It would not let me do so.
    I then called BT. Guess what? It wasn't sorted. Yes, there was no record of any attempt to do so.
    I then phone up the number I was given by the "Account-Split-Guy" to try again to get Infinity installed. I get through to India. I have the wrong department. I get though to Tech Support in India. I have the wrong department. I got through to someone in the UK, but they could not help, so I got put through I think to the Infinity booking team in India. They said I needed to talk to someone else, and FINALLY I got to talk to a really nice lady in the UK who went out of her way to help.
    The nice lady in the UK asked what had happened. I told her. She tried to change my Anytime package, and it was blocked still.
    *4. She told me that according to their system, *"I ALREADY HAD INFINITY ON THE LINE I WAS TRYING TO INSTALL ON"*.
    I told her about all of the above.
    She said she would look into it and get back to me.
    After much messing about (hard work on her part!) she managed to get my Anytime package put back on my account. She said it would go live later that night. She tried to get an Infinity order processed, but she needed a MAC key. I gave her the one I had obtained when I originally placed the order, but it had expired!
    I then got onto my old ISP and by some miracle they managed to get me a new MAC in just over half an hour!
    I contacted the lady at BT who then got an order put through for BT Infinity. She did not need the MAC at the time, but was not allowed to place an order without one.
    Much thanking went on.
    Later Friday evening I went on the BT Order Tracking site to put in my MAC. It was not possible. It did say that the broadband order was "In progress", with an estimated Completion Date "Today." Even later Friday 10th of August, the broadband order is listed as "Completed." I try to enter my MAC again and I can't. I cannot book an engineer visit either.
    I am again worried.
    Saturday 11th, late in the evening, I phoned the Infinity install team, on the number I had been given, to give them my MAC. The lady in India could not understand what I was saying. I rang off apologising that I had the wrong number. Phoned again. India. Got a man on the phone to whom I explained that I wanted to give him my MAC key. He then asked me, "You have lost your MAC code?"
    After much explaining he understood what I was saying. I gave him the then current VOL order number, and he said that for an Infinity install, they "Did not need a MAC key."
    Fair enough. I thanked him, said goodbye and hung up.
    I kept checking over the weekend and the order remained up on the site.
    Monday 13th August. Morning. Logged onto BT site. My order was GONE from the Order Tracking page. Got an email and a phonecall from the lady at BT saying that she was still working on things. She had to take off the Anytime call package on my line, but leave it on the lodger's line for the time being. This "should" enable her to order Infinity on my line. I checked online later in the day, and there were order details there, but with a different order (VOL) number. It still shows that my broadband order completed on the 10th of August and my Evening and Weekend Package will complete on the 15th of August.
    I need to say: Apart from the lady mentioned above, who has been superb all along, everyone else so far, wherever they are based, have been *very* polite and helpful while on the phone, just pretty useless when it actually comes to sorting the problems out. There has also been a significant language barrier on some occasions.
    There were many more phonecalls on other occasions. More being passed from department to department, and more rubbish told to me than is listed above.
    Luckily for you, this is all I can remember.
    A new day has dawned. I still have a valid MAC, no Infinity, and no date for an engineer visit booked.
    I am not optimistic. :-(
    Solved!
    Go to Solution.

    Hi All.
    Today's update.
    According to the Order Tracker-
    Apparently, as of Friday the 10th of August, my BT Infinity 2 service installation was completed. Funny, I don't remember an OpenReach engineer breaking in and installing an Infinity wall-plate, and setting up my non-delivered and thus non-existent HH3!
    Also, about an hour ago from this post time, around 1600hrs on Wednesday the 15th of August, my "New" Evening and Weekend Calling Package went "Live". I believe I have had that package all along. One of my gripes was that I was taken off the Anytime Package.
    Hang on! What's this that came in the post earlier today? Dated the 10th of August - I am being informed that my "Unlimited Anytime Plan" is being set up. Cool! Ah, no completion date, but I was told over the phone, on the 10th, that it will have gone live by midnight of the 10th.
    So, have I got it, or not? Any of it?
    So. Still no second Infinity line.
    Yes I know, some of you poor buggers cannot even get Infinity, but thanks to my Lodger and the general incompetence of one BT department or another, neither can I!
    I am posting this over my trusty 1Mbps ADS2+ line, while trying to download a 3.2GB disc image from MS TechNET. Apparently, it is going to take me nearly 10 hours at the current speed. I have at least five more large images to download.
    Oh boy...

  • How to use your Global ready phone in Mexico.

    PREVIEW
    Traveling Abroad in Mexico with a Verizon Phone
    How to Use a Verizon Global Ready Phone Abroad
     So your planning a trip to Cancun Mexico and want internet/cell service with out paying Roaming fees to your U.S service provider here is what you need to know to have access to Facebook, Vonage, Google maps, email and other apps while abroad.
    I will cover two bases one for your Global ready/Unlocked phone and the other for a personal Hotspot in your room or wherever your laptop will be this is only If you plain to purchase or have semi-free WiFi service from the Hotel.First I will cover your smartphone:
    The phone I used and test this with was mostly on my Razr Maxx from Motorola from the Verizon network. This can also worked with a Iphone 4S (You need to call Verizon First before traveling) please check out this thread to use your iPhone Unlocking Iphone for International Travel
    Note: you only have to do this once per-iPhone after that it is global ready as long as you own it.
    For a Android phone they are Global ready phones no need to call Verizon it is already ready. Popular Android phones that are Global ready ie. Razr, Razr Maxx,plus both HD versions also, The Samsung GS3 and GS4 are Global ready.
    For those who don't know, All Verizon 4G phones carry a sim card inside. They can be replace with a non-U.S carrier sim.(Make sure you insert the sim in the right way or it will not work.) If you try to use a none Verizon sim in the U.S it will be blocked by The Verizon network.
    Verizon runs off of both GSM and Cdma networks but while aboard you have a option to change these features.
    By pressing the menu button click System Setting> More / Wireless & Networks>Mobile Networks>Network Mode.
    Step 1.
    Most important leave your phone in airplane mode once you reach your destination you can still use WiFi while your phone is in this mode. While in Mexico or any country aboard you will need a local sim from any carrier that is GSM. A prepaid sim works great, some/most company's will make you pay a fee for the sim and they will not provide any help with setting your phone up to there services.
    Here are a two reasons why. #1 You did not buy it from them. #2 They really don't know your Verizon, AT&T and T-mobile phone setup, Yes it is different then the same phones they sell on their own network. So buying a prepaid sim card is your best option then paying roaming fees to your U.S carrier.
    After you have you sim you purchase the Data amount you think you will need you I got 1GB which was way more then enough for 5 days. I was consistently using my phone checking in on Foursquare etc.. you will also receive a local phone number too. I used a telcel sim card In Cancun The Telcel company is located in the Hotel Zone # 2 Blvd Kukulcan Km 12.5 77500 Cancún, Quintana Roo, Mexico.
    Telcel is the best for 4g and internet service.
    Mexico cellphone company's
    http://www.telcel.com/portal/home.doTelcel: Excellent coverage, You'll have to present your passport. It took no time set up the data service. (You need to know their APN settings for data service I will cover this below. I used The Vonage app to Talk to friends and family in the U.S for free they were able to call and text me while using the Vonage app on their smart phone and toll free numbers work with Vonage but not with the Mexico number.(I will cover how to set up Vonage before your travel below). There are other cheaper company's but none with the same coverage as Telcel. It worked everywhere compared to the company below.
    http://www.movistar.com.mx/Movistar: The underdog. Cheaper per-month. It is what The other phone used.I wanted to test both networks. The rate to call the USA from Mexico was only 2 pesos per minute (15 cents) but there are other options to call the U.S for free as stated above. Coverage is not great at all, but it wasn't to terrible either. It was really spotty while on the beach unlike Telcel. Traveling out of Cancun on a excursions there was next to none cellular service at all. A lot of the small towns didn't have Movistar coverage. You will end up roaming on a different network it will roam on the Telcel network instead yeah that's right I said Telcel.
    Prices
    Everyone wants to use their Android phone or iPhone for checking emails, translating Spanish and occasionally consulting Google Maps while lost. It is easy to setup data on your phone once you have a SIM card and money on the account. If you don't explicitly buy data you can still use data on your device, but it will be taken out of your account balance at a very expensive rate. The best thing to do is to sign up for a package deal. Movistar is $200 pesos ($15) for 1GB which expires in 1 month. If your stay is not long Telcel offers the same 1GB data service for 10 days.
    To sign up for one of these packages after you have added money to your Movistar account you send a text message to a special number and money is automatically taken from your account balance to pay for your data package. For example, to sign up for 1GB over 30 days, a $200 peso plan, you send a text message to 100 that says "30 dias". $200 pesos will be removed from your Movistar account and you'll have a gig of data to use.
    Telcel works in a different way but you don't not need to text any special number( if your purchase from their main Store) after you add money to your account. it is automatically applied only when you use any OXXO convenience store to refill your mobile service then you will need to text a special number which will be provided . I prefer going to Telcel company just in case of a language barrier.
    Note: That all Telcel prepaid plans are currently referred to as "Amigo". Click Here for Telcel Rate Rates are in pesos not dollars
    Your sim card good and can be reused up too 1 year after money runs out or time expires.
    Current Exchange rate $1 USD = 13.2408 pesos.
    Step 2
    Lets get your internet service running :
    After you have your sim and paid for data you need add the APN setting to your phone. I did have to add the APN to my Razr Maxx for 4G/3G coverage, As Same for the iPhone 4S to acquire the 3G data service. Insert your Telcel sim go to the one of the link below, click your phone software link. its free no need to pay a company which will take you minutes to do. If your phone is running any Android you click the android manual setup for Iphone the Iphone manual setup. Here is Telcel APN setting for Cancun, Mexico . Here is Movistar APN settings
    Note: If you have a fully unlocked smartphone that is not locked to any specific carrier in the United States, Canada or any other country you may not have to enter the APN setting manually.
    How to Call and Text to the U.S and Receive Calls and Text from the U.S while abroad at no Charge.
    I have used Vonage for a while to me its the best. I have used on trips to Europe and it has always work without any problems.
    When setting up Vonage you must do it before your trip abroad because it will asked for your current U.S number for authorization and activation this number will not change once you use a foreign sim since your account is linked to your U.S number not your carrier.
    You can add money to your Vonage account if you are planing on calling land lines or a smartphone with out the Vonage app attached to that smartphone number. (I notice a few times I used Vonage from Mexico to call a mobile phone that did not have Vonage, I was able to call them for free, which was a bonus). You can Call, send SMS and MMS threw Vonage at no additional charge to any smartphone with the Vonage app.
    There are other apps out there that do work the same way as Vonage. Viber, Call and Text any Viber user for free. Whatsapp a texting app only no calling is available (yet).
    These apps will use the data service you have purchase while abroad or if you have WiFi enable on your phone if WiFi is available they will use the WiFi Data instead of Cellular Data. Almost every Hotel in Cancun makes you pay for WiFi. If you are at a hotel that offers free WiFi you are in luck but the service may be spotty in some areas in your hotel.
    Note to reader: The Hotspot for Verizon Wireless did not work it will look for Verizon servers. I will update this article when I find a Hotspot for Telcel. I also know The Foxfi app did not work either even the paid version.
    Thanks for reading !!
    Enjoy your trip.

    How to turn your computer into a Virtual (Personal)Router.
    Our hotel the Grand Oasis Cancun provided internet for only 36 hours and you could only use it on one device which comes to my next option as using your Laptop as a Personal Router to broadcast WiFi to any devices near your computer. Our room was on the Second level of the Pyramid at Grand Oasis and I was able to access it while at the VIP lounge below our room. Before our supposedly free internet service ended.
    I attempted using the hotel next door since I was getting a good signal from the Omni Hotel. They offered complimentary 24hr internet access using your browser as a way to track your use. Once you find the signal of the Omni it will open your browser I used Google Chrome, after it opens you go threw a few simple steps and your ready.
    I learned that after the 24 hours are up all you have to do is disconnect from their network, just run Ccleaner(free program) then find the Signal of the hotel and you will be given another 24 hours. What Ccleaner(<--download there) does is clears anything attached to your browser ie cookies temp files etc. it cleans your browser history giving you a way of not paying for the hotel fee of internet and giving you free WiFi. this is only if you are next to the Omni hotel :).
    What you need to download to turn your computer into a hotspot need to say is this little easy to use program Virtual Router. Once it has download test at your home to make sure it works with you devices. This will work with Tablets, Phones and other computers that cant find the Omni WiFi signal. Your welcome. To use it, is simple. Open program>make a password>select WiFi and start VR.

  • Switching back to delete file from PC?

    I recently selected a few files that I wanted to remove from iTunes, but didn't want to delete from my hard drive.
    Now I want to switch back and delete files from my hard drive, but when I select a track and click 'delete' it doesn't give me the choice of deleting from iTunes or from hard drive.
    How do I get the option to delete from my hard drive back?

    Kappy wrote:
    Language barrier, it would seem?
    thank you guys (= Kappy , Hawaiian_Starman ) for welcoming me with my first post !!!!!!!!!
    ..... and i was writing fast after installing safari 3 without paying good attention while typing as if i was chatting .... i excuse , next time i'll do.
    Message was edited by: ahmad seleem
    Message was edited by: ahmad seleem

  • Switching back to safari 3 from safari 4 beta ....

    swiching back to safari 3 from safari 4 beta
    first of all , i'm switching to Mac when snow leopard being released , GOD willing ...
    but i'm a web developer + designer , and i wan't the users visiting my site see it as i designed and developed on the Mac , thats my point , to get ride of the **** of IE ..... because these features really made many people love to use Safari on windows .... so i wonder why apple removing them from 4 !!!!!!!! now the point :
    --- switching back to safari 3 from safari 4 beta and i got the coole feel again :
    - safari native aqua form widgets .... ( maybe apple will get ride of Aqua and make a new set of widgets , but won't appear untill snow leopard released ) .......
    - safari's native drop-down window animations, alerts ... ( like the one i am using now ) ...
    - the pretty native round search box .... which feels to me how search box should be
    - get the pretty lucida GR font to be used in safari again as the base font.... it was removed from safari 4 beta !!!!!!!!!
    - got the pretty progress indicator again in
    in the address bar.
    - got the blue highlight for the address bar and the ( rounded ) search box in the toolbare ....

    Kappy wrote:
    Language barrier, it would seem?
    thank you guys (= Kappy , Hawaiian_Starman ) for welcoming me with my first post !!!!!!!!!
    ..... and i was writing fast after installing safari 3 without paying good attention while typing as if i was chatting .... i excuse , next time i'll do.
    Message was edited by: ahmad seleem
    Message was edited by: ahmad seleem

  • Problem with itunes and windos 64 bit

    Firtst of all hello i am from greece sory if i have difficult to explain something but i try.I have problem to find and work correct itunes for windows xp 64bit i try a lot of different i tunes new and older versions but i have problem nother install and work correct please help me do yoy have a version who work in xp 64bit thanks

    Let's say this again to make sure it is clear (there is obviously a language barrier here): there is no version of ITunes for the 64-bit version of Windows XP. Users have had some limited success in forcing the version iTunes that is intended for the Windows Vista 64-bit onto Windows XP, but it is not easy and does not always work.
    If you are unable to make it work, you will not be able to run iTunes unless you are willing to go back to the 32-bit version of Windows XP or to upgrade to Vista or Windows 7.
    Regards.
    Message was edited by: Dave Sawyer

  • Mini Displayport to VGA problem - not recognizing

    Hi all,
    First, thanks for your patience as I am new to these forums and thanks for reading and hopefully helping.
    We purchased an apple branded mini DP to VGA adapter about a week ago from an auth. reseller in Prague (US expats). We are using the adapter to watch video from our MacBook Pro on an Epson projector. Everything worked great for about a week and all of a sudden (truly, no software changes, updates, dropped adapters, etc. etc. etc.) it stopped working. By "it" I think I mean the mini DP adapter or the plug itself. The reason I think this is b/c the computer doesn't even recognize when the adapter is plugged in; previously, when plugging ONLY the adapter into the mini DP plug, the screen would flash blue, now - nothing.
    I have reset PRAM and the SMC and still no change. I checked when I first purchased the adapter and found that the firmware was indeed up to date.
    Any ideas? Hoping for insight before having to deal with the extraordinary language barrier.
    Thanks again.

    Hello
    I have this Problem too, my monitor best resolution is 1680 X 1050 but I can not set it, i have only 1600*1200 or 1440*1050, what can I to do?
    but i don't have this problem with my MacBook Pro 10.6.4, I have best resolution 1680*1050
    Emad Falsafi
    Message was edited by: Emad Falsafi

  • I'm trying to give BT more money, but the "system"...

    I'm losing my mind here.
    I have recently became aware of BT's decision to remove usage restrictions during peak hours for certain types of traffic (e.g. Peer to peer). As an existing Infinity customer ("BT Infinity Option 2") I would like to get rid of these usage restrictions as they're the only part of my current service that I find frustrating.
    So my plan, as a (once) happy BT customer, was to recontract to "Unlimited BT Infinity 2" and by doing so extend my stay with BT by at least 6 months (my current contract expires in April).
    This is where the fun starts...
    My first attempt to upgrade was through the website. It was on MyBT that I discovered the newer packages and attempted to upgrade immediately, however towards the end of the process the website gave me an error message of 'service unavailable'. 
    I assumed the website was broken and so rang the customer options team, who promptly informed me that I was on the best possible package and it was completely unlimited. As I hadn't tested any P2P applications since finding out about the change in usage restrictions (I didn't realise at the time that they had been introduced in February) I gave them the benefit of the doubt. 
    Unsurprisingly, the next time I tried to use a P2P based application during peak hours the throttling was still evident. After doing more research on the subject it was clear that my current package would still have the same usage restrictions it had always had and that I clearly needed to upgrade. Armed with more specific product names, I tried to ring BT again...
    This time I resisted the "But you're already on the best package" speech and tried to explain the difference between a download limit and traffic shaping - by the way, I find it annoying that not one of the sales team (all of whom work for a major internet service provider) I spoke to seemed to understand the difference. Eventually I was transferred to the technical department, which was useful in this case as I could check once and for all if the usage restriction was still active on my line, 30 minutes of language-barrier-awkwardness later we decided it clearly was. At this point, the lady informed me that she had put notes on my account and that I was to contact the options team the following day for further advice.
    I did just that. After explaining the difference between download/traffic restrictions the sales advisor, after consultation with his manager, informed me that I would be unable to recontract until my current contract expired. This didn't make any sense to me and I proceeded to send a complaint email to BT asking why they were so against me giving the company more money and to get in contact with me to resolve the issue.
    They contacted me today. And, as you can probably tell by the tone and length of this rant, they didn't resolve the issue. After the usual back and forth about download vs traffic restrictions the lady informed me in no uncertain terms that there was nothing they could do as the system would simply not allow me to get Unlimited BT Infinity 2. This seems bizarre to me as all the availability checks I have run clearly list the following:
    - BT Infinity 1
    - Unlimited BT Infinity 1
    - Unlimited BT Infinity 2
    The "system" at BT clearly has the final word. I find it very difficult, however, to believe that the reason I cannot get the service is because it is not available in my area. Removing P2P restrictions doesn't seem like it would require any major hardware changes so I believe that the "system" is simply blocking my ability to get rid of the P2P restriction as I am an existing customer.
    If it is available for new customers in my area, then it is an insult to us all that BT can put the following on their website:
    Some Internet service providers put restrictions on certain types of Internet traffic or limit how much you can download or upload which means at peak times of day, customers may experience slower speeds.
    We don't think that's a good enough experience for BT customers so we have made all of our unlimited products 'Totally Unlimited'.
    Does anybody know if there is any truth to the 'unavailable' story? Is the availability checker on the BT website broken? Has anyone had similar issues trying to recontract? Is Sky broadband any good...?
    Sorry for the rant... If you got this far, thank you for reading!
    Solved!
    Go to Solution.

    I have asked a moderator to provide assistance, they will post an invite on this thread.
    Once you get a reply, if you click on their name, you will see a screen like this. Click on the link as shown below.
    Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Long running faults that BT refuse to fix - Am at ...

    Hi,
    I have two faults that I can’t get resolved despite one of them being over 4 months old and I am at my wits end. Nobody seems to want to take ownership of my issues and I am becoming increasingly frustrated with the lack of support.
    I have an intermittent fault where I can’t dial out. Sometimes this will last a few minutes, other times it can be half an hour or more. It affects all numbers including 1471 & BT line test numbers and occurs with any handsets including a wired handset in the test socket. I get a dial tone, dial a number, it dials then either goes back to the dial tone or is silent (with background hiss). This can occur at any time of the day and can be either the first time I have dialled or can occur randomly after trying.
    I have now had 9 engineers to the property and each one hasn’t been passed any previous notes by the faults team despite me insisting that it would really help if they could see the call history before they waste their journey.
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