Laptop to Printer printing problems
Laptop hp pavilion and Printer hp6413 both see each other wirelessly but when I go to print nothing happens.
I see it on the network and I'm less than 3 Ft away. Anyone have any suggestions ?????
Uninstall the HP software (Start > All Programs > Hewlett-Packard > [your model number] > Uninstall.
Run the uninstaller
Reboot your PC
Get the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
Similar Messages
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Connecting Laptop to Printer Problem
Have been trying to connect my laptop through the router to the printer that is connected to my PC via a USB cable. Have set up the printer properties on the PC to share the printer. Have been unable to set up a connection from my laptop to the printer. Have downloaded the printer drivers onto the laptop. Help would be more than grateful. Not sure where I am going wrong, have read various posts on the web but not helping me.
The PC's O/S is Vista 32 but and Laptop is Windows 7 64 bit.andy203 wrote:
No I do not see the PC on the laptop when I open the network page, do I need to set up a new network and if so how do I go about it?
Andy,
Take a look at
Win7
http://windows.microsoft.com/en-US/windows7/start-here-to-set-up-a-home-network-in-windows-7#section...
Vista
http://windows.microsoft.com/en-US/windows-vista/Setting-up-a-home-network#section_5
Al
There are 11 kinds of people in the world..... Those who understand binary, those who don't and those, like me, who wish they'd never heard of it... -
Printing Problems with PDF - Adobe Acrobat
Printer - HP Deskjet 3070A
Laptop - Asus Zenbook running Windows 7 Home Premium
Issue: Printing problems with PDF (Adobe Acrobat Reader)
Dear All,
Please help!
My printer was working absolutely perfectly until my brother in law recently needed to borrow my printer. He plugged in his laptop running Windows 8 (awful thing that is). Since he did this to print his own PDF, I cannot print mine.
Although all the text will appear on the page perfectly both in the document view and on actual printing, it appears that some of the transparent formatting stuff on a PDF - such as boxes you have to fill in and transparent areas (such as you find on glorious tax forms) are omitted completely. In fact, in their place I was getting a single black dot. Now, after uninstalling and re-installing updates for the printer, windows 7, adobe acrobat reader, etc.etc. I get squat. Just all the text laid out but none of the shading or boxes.
I have tried fiddling with the printer settings; the print as 'photo' option, dpi settings, greyscale - as much as I can think of and I am thoroughly stumped.
In a desperate attempt, I even installed the Universal Printer Drivers - thinking it might have been that. No. All I got was a page of gobbledygook. Consequently, I uninstalled and reinstalled the normal drivers again.
If there are any wonderful people out there with any fabulous ideas about how I can get my shading and boxes back; I'd very much appreciate it. Sadly I have a tax return to fill out (which is already fabulously late) and need my printer to work!
Much appreciation in advance xHey there @Reverie!
Thanks for posting on the HP Forums!
I can see that the printer is no longer printing in the correct format after it was plugged into the Windows 8 computer! You mentioned you have run the updates and uninstalled/re-installed the printer software. Have you uninstalled and re-installed the Adobe software? Are you getting the same issue from other programs as well? Are you getting the same issues if you are logged in as a different user on the computer?
I have located the HP Update Software Utility that may be able to help. You can download an run the utility. It may be able to locate any other updates for the printer.
I would also recommend running a disk cleanup on the computer to clear any temporary files and junk files that may be causing some performance or software issues. If you do not know how to run a disk cleanup on the computer please follow this document regarding Delete files using Disk Cleanup. It is recommended to restart the computer after a disk cleanup. After the restart try the print job again!
Let me know if that helped and thanks again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping! -
More Airport, Bonjour, Windows printing problems
I have posted about this before, about my own success in getting Windows 7 laptops to print via Bonjour through an Airport Extreme. I thought I had it all figured out. However, yesterday I replaced my older model Airport Extreme (first generation 1102.n) with the most current model (considered 5th generation). I configured the new Airport Extreme via Airport utility which allowed me to copy the exact settings of the old one. Everything appeared to work fine until I tried to print from my HP laptop running Windows 7. This laptop printed to our Canon Pixma MP490 (the Canon is hooked up via USB to the Extreme) via the older Airport Extreme and Bonjour without any problem. Interestingly, I had no problem installing the printer on the laptop using Bonjour--it shows it and appears to be in proper configuration. I correctly put the Extreme's IP address as 10.0.1.1 as I have done before. When I try to print, the dialogue box appears and shows the Canon 490 ready to go, but when I click to print, nothing happens, nothing appears in the que for the Canon printer. I have tried the usual remedies, deleting and reinstalling the printer, restarting the Extreme and the laptop itself. It just doesn't want to talk to the printer. Any thoughts are appreciated. I have done extensive web searching without any new ideas.
The cover page of the following document is unprintable. You get an error message saying "no pages selected" if you start with page 1. You can only print the report if you avoid page 1 and start on page 2. I do not have problems with any other PDF documents.
http://www.bcauditor.com/files/publications/2011/report_4/report/OAGBC-Environmental-Asses sment-Office.pdf
I'm using Windows XP and a Laserjet 1000. This problem occurs with both Adobe Reader X or Foxit Reader 4.1.1.8005
Similar problems have been posted on http://forums.adobe.com/thread/392800
So it must be something peculiar about the way the cover page is designed.
Name: Jim Ronback -
I have a strange printing problem. I have set up airport extreme downstairs - for my laptop - and a relay (airport express) to reach upstairs (long way) for my wife's laptop. My wife's laptop (upstairs using the relay) will only print remotely if my own laptop is awake - it must be printing through my laptop rather than engaging Extreme on its own account. How can I fix this?
Sorry this is so late. I only solved the problem today. A number of things happened. Did the routine download update that came through for Airport and also uploaded new printer drivers. Then rebooted Aiport Extreme and all working fine.
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my IPad has stopped printing using air print and my HP Photosmart 5520 but my laptop is printing ok on the same system. any ideas? I have re-booted everything.
Hi I have an HP printer. I use an APP called print central from APP Store. Used this for the last 2 years on 2 IPhones & 3 iPads with no problems. Cheers Brian
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Printer problem - Deskjet 930C & Officejet G95
I was asked to fix some problems in a small intranet that runs os X server and imac g5`s. The problem im experiencing is with two of our printers:
#1 Deskjet 930C - This printer is connected via USB to a airport base that shares it to the network using Bonjour. The printer pops up for our network users and everything seems fine, untill i try to print something and the print assistant launches. It tells me that all jobs have been stopped. Trying to start them does not help.
#2 Officejet G95 - Connected via USB to one of the IMACS that shares it to the network, same as above. Network users can see the printer, but when they try to use the printer they get a error saying all jobs have been stopped.
I tried connecting the printers manually to my G4 laptop, and print directly. I can only make the deskjet 930c work like that. Downloaded ghostprint and installed drivers for G95, now i don`t get the error saying jobs are stopped anymore: now nothing happens.
We also have some print queues that work just fine, network printers that is with gimp print and printservices on the xserver we got. Also, the G95 ad deskjet printers used to work. This problem has just appeared lately.
What could be wrong?I have been using photoshop CS2 and then saving the photos as jpeg and psd. I usually put these photos back into iPhoto and recently while printing it will state that I am using a non-post script printer. The result of the type is jagged as if Adobe type manager/or similar software is not been used. Prior to the past few weeks I had smooth print. Photosmart has the correct driver and PPD version. How do I get back to getting post script/true type print?
Oct. 3, 2006 1705 hours
G4 Mac OS X (10.4.8) -
I have just bought an Airport Extreme Base Station. I have a Mac Book, iBook G3 and a Win XP Laptop that I have so far connected to the network.
On the base station itself I have a Western Digital My Book External Hard Drive and an HP Photosmart C4180 all in one printer connected via a USB hub.
All the computers can see the external hard drive but I can only get the Win XP Laptop to print. The two Apple laptops will not print.
One last thing all my computers connected to the internet wirelessly via my BT Fusion Home Hub before buying the base station. When I first installed the base station I connected the WAN port to the BT hub. As far as the base station is telling me everything must be setup right as I have the solid green light.
What am I doing wrong. Please help I love Apple products and really do not want to send this back.I'd like to suggest you go to www.tune-up.com and download and install this program.
You get a 30 day free trial to start. If you sign up as a reseller you can get the program for $29 after that.
I'm not an employee of the company but I just recommend the program as it has fixed many a friends
problems and has kept my computers and my familys computers running straight and clean with no problems.
Even if you don't buy the program after using it and it fixes your problems you can uninstall it and consider it a blessing.
I'm sure once you see what it can do you will think twice to buy it.
Other than that, I don't know much about your system to even begin to try to tell you what to do as a troubleshooter.
It could be any number of things that are wrong with it. Number one, the registry might be really messed up.
Tune-up will fix that fix off for you. A computer is like a car, it has to be kept in tune in order to keep running right.
Another problem area is malware and viruses. We all know about them but do we ever really know if we might have been bit
by any of them. Most times not until something serious causes us problems. Can I suggest another program you might try?
AVG Internet Security 2011 at www.avg.com. It's another 30 day free trial program. I am also a reseller and have all my computers
and family members registered and using it.
I can tell you that with only these two programs installed on your computer you can rest easy and use your computer without any fears or problems. Let me know how it goes for you. Good luck.
Paul Streicher
Tampa, FL -
Printing problems Desket 3520 - says i can only print from apps
So frustrating.
Since upgrading to Window 8.1 I have nothing but print problems, despite unistalling and reinstalling. Now when I try to print,when I click on the print icon (that comes up from the swipe side bar) i get a message saying I can only print from apps. So I have been unable to print word docs etc of any kind. The printer works fine from my iphone and ipad and the laptop can see the printer wirelessly and connects to it - BUT IT WONT PRINT!! I've had to resort to emailing the docs to myself to print from my ipad - ridiculous!
WHAT is happening HP? I use an HP laptop and HP printer for a REASON, compatibilty. NOT SO since the update.
Please can someone send me an easy fix for this frustrating problem. 'Ive tried everything and I'm fairly computer savvy.
Regards and TIA
Lissim09Hey there @lissim09 welcome to the forums
I am not quite sure why your Windows 8.1 is not printing to your Deskjet 3520 however, I have some ideas to try and find out and hopefully get it printing for you. The printer is working with other devices, which shows us the printer itself is alright.
Run the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results. Please send me the results.
Also try a Clean Boot, restart the PC and try a print again. This will turn off all start up programs running on your PC, in the case there is something running that is blocking the printer from printing, this should bypass it. Also disable your firewall temporarily.
Try printing from two programs afterwards.
Also include how you have the printer connected to the PC (wireless, ethernet, usb).
Thank you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
Just lately I have come across a perplexing problem printing PDF documents.
I get an error stating that because I want to duplex print the paper size I've selected is not supported. I have not selected an odd size of paper--just a regular US letter size.
I've changed the setting an tried printing one page and then the document prints from the rear tray of my Cannon printer (something that I didn't indicate either). The output is only about 1/10 of the entire page that I wanted printed -- in other words only a fraction of the page and is centered in the upper middle of the page.
I've contacted the Cannon service techs and they cannot figure out the problem. They instructed me to download the latest printer driver but that didn't help. I even downloaded the latest Adobe Reader with the same frustrating result.
But, the craziest things about this printing problem is that I can go to a different computer in my household -- one that has an older OS and an older Adobe Reader and I can duplex print without any problems.
The laptop I'm using is a MacBook with version 10.7.5. I've tried both Reader 9 and Reader XI.
Any help or suggestions would be greatly apprciated. Thanks!!I found the answer by myself!
When I opened a PDF document in "Preview" instead of using Adobe Reader, I was able to print without any problem.
Apparently there is something in the Adobe print function that is not working correctly. Hopefully it can be fixed sometime; otherwise, I'll just use "Preview" exclusively. -
Found a possible solution to HP 7520 network printing problems
My problem, as seems to have been reported frequently, is that although my HP 7520 printer is active on my wireless network (i.e., printer network diagnostics all OK and printer can receive HP ePrint jobs), my home computers have generally been unable to submit print jobs directly to the printer. The error is something like "Unable to Connect blah blah blah". I used all the methods documented in HP Support articles, and nothing resolved the problem. I am using a Verizon wireless router, Westell A90-9100EM15-10 (http://westell.com/support/ultraline-series3/a90-9100em15-10) running FW version 50.03.00.10. After poking around at random, I found the printer's web interface (i.e., at 192.168.1.20) and found an option in the Network -> Wireless (802.11) -> Advanced webpage. At the very bottom in the "Compatibility" section, there are two options: "In an infrastructure network use 802.11b behavior." and "In an infrastructure network use 802.11b/g behavior." Neither were checked. Since my router was configured for both 802.11b/g, I checked the second option. After clicking "Apply" and allowing the printer to re-connect to the network I do not have the same kinds of printer problems. I have not done enough follow up testing to be certain, and in one case, a laptop on a wireless connection to my 7520 printer did not seem to be able to connect. I used the Command terminal and pinged my printer. Once I did that, the laptop was able to detect the printer, and I was able to submit a print job. I will follow up in the next day or so to report whether or not I have any further problems.
Here is a screen shot of the HP 7520 configuration webpage I mentioned, and I've circled in blue the option I changed.
This question was solved.
View Solution.These settings are for setting up your wireless printer to stay connected to your router, keep wireless devices better connected and make your router secure and hack proof.
1. Set a static IP in the printer (click here) outside the DHCP range of the router (check your manual).
This is for Linksys routers but can be used for all routers. Verify your DHCP range and change this
first if needed. More Wireless Printing help is here.
2. Verify in the printer that 'Auto Off' is disabled. Use the Embedded Web Server (EWS) by going to the
printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer
Assistant, Printer Home Page (EWS).
In the router: (Refer to your router manual for information)
3. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest.
4. Set router to 20Mhz only, or 145Mbps depending on router.
5. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
6. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your
system now and helps with wireless connectivity (if you want to know why, search the web).
7. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
they must be different for all bands, even for any Guest networks.
8. Save all settings. Power off both, wait 2 mins. Power on router wait 2 mins.
9. Power on printer and verify it reconnects to router.
Windows 7/8/8.1 Is Network Discovery on or off?
Control Panel/Network and Internet/Network and Sharing Center/Advanced sharing settings.
Under Home or Work (current profile) / Network Discovery.
Select "Turn on network discovery" and save changes.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired! -
Airport Extreme Printing Problem with HP Deskjet.
Hello ... I wonder if any helpful folks can assist me with my printing problem? I am using Tiger on a new Intel imac with a HP Deskjet 960C. This printer is listed as having the latest drivers included within Tiger and works perfectly when connected via USB so my problem I guess is not with the software....I have disconnected everything and plugged everything back together again. I also deleted the printer from the printer list within the Printer Setup Utility application.... The imac recognisies the printer and upon pressing the print button everything feels as though its just going to work. The blue barber shop scroll appears but the printer fails to kick into gear and I get the big red exclamation mark appearing in the status box .... I would really love to try and sort this annoying error ... Any ideas? Thanks. Book G4 Mac OS X (10.4.4)
Hello jds17. Welcome to the Apple Discussions!
Unfortunately, not all USB printers are compatible with AirPort base stations.
Take a look at one of these iFelix Unofficial AirPort Printer Compatibility links, depending on which AirPort base station you have:
o 802.11g AirPort Extreme Base Station (AEBS) or AirPort Express Base Station (AX)
o 802.11n AirPort Extreme Base Station (AEBSn)
If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also, you may find the following Apple article helpful. -
Not printing text only on Canon--grahics print ok. Not printer problem. Prints ok on a Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?
Without your printer model numbers, readers can only give you vague general directions.
System Preferences > Print&Fax > ...
... shows a list of all set-up printers.
If you are having serious problems, it makes sense to "Reset the Printing System" (which also removes all printer set-ups) and add back each printer. It only takes a few minutes.
Mac OS X 10.6 Help: Resetting the printing system -
Crystal report printing problem in Malayalam
Hi,
I have a printing problem in Malayalam in crystal report.The viewer displays the correct font but the printed output displays the square boxes.I have installed the font.I am using Visual studio 2010 and crystal report 13.0 version.what could be the problem???
please help me...!!!Hi priyashekar,
I’m afraid that it is not the correct forum about this issue, since this forum is to discuss Visual C#. You can post your question in the
Crystal report forum: http://scn.sap.com/community/crystal-reports-for-visual-studio/content?filterID=content~objecttype~objecttype[thread]
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey. -
After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
Problem:
- New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions.
- When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi.
- The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install).
Solution:
1) Install Canon Printer Drivers and Software (from official Canon site)
Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
Canon 860 Series Drivers & Software for OSX 10.8 Mountain Lion:
The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
1 Printer Driver
(Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
2 Scanner Driver
(Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
3 Network Tool
(Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
Canon Software for using advanced printing and scanning functions (while connected to network)
4 Solution Menu
(Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
5 MP Navigator EX
(Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
6 Easy-PhotoPrint EX
(Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
Canon Support (HK) – check your local site
http://www.canon.com.hk/en/download/main/index.do
Select Product and drivers from support site eg http://support-hk.canon-asia.com/
1. Choose a product category
Multifunctional Printers
2. Choose a product series
Pixma
3. Choose a product model
Pixma MX868
4. Choose type of document
Downloads or FAQ
If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
2) Check Canon Printer and Software Working while connected via USB
Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB. Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’). This is normally done as part of the automatic install but worth double checking
3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list). The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List. It should say WLAN Active, identify the SSID and have an IP address
If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try againHi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem
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Print problems. Printing out an email the text starts half way down the page. I tried taking a picture of the text I wanted to print, tried to print from Preview and have the same problem. If anyone has any ideas I would really apreciate it. Thanks Penny
One more thing to check: System Preferences/Print & Scan. Make sure your printer is set as Default.
I'm using OS X 10.8 and I don't see Page Setup anymore. If you have access to Page Setup, check to see if there are any adjustments to make there.
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