Last month my data cycle was from the 12th to the 12th. Now for the end of this month its til the 20th. Why are there more days between when my data cycle refreshes from last month?

Question

I guess I said everything in the topic...anyways, from March 12 to April 12 was the data cycle. After April 12 it shot up to May 20th! That's a whole extra week of data that is definitely going to be over because there are more days use data? Why?

Answer 1

G42od wrote:
We share 4gb for our plan. It works out perfectly usually. But this month says the new data cycle doesn't start til the 20th. We've already gone over a gig easily in this extra week. My billing cycle is always set at the 15th of every month and that has not been a problem...until we go over in data and get charged more money. Is the data cycle going to fluctuate every month?
Your billing cycle and your "data cycle" are the same, and that cycle doesn't change, unless you request it or maybe if you bundle services or something.  For example, my bill cycle runs from the 18th of one month through the 17th of the next.  My due date sometimes varies a few days, not really sure why, probably because not all months have the same number of days. If you look at the breakdown by line on your bill, you will see these dates.  What you are describing sounds like the due date is different than usual. All lines on the same account have the same billing cycle for all services...calling/texting plan, data plan, insurance, etc.
I am a little confused, though, because you stated your "data cycle" is always the 12th through the 12th (it would actually be the 13th through the 12th), then you say the bill cycle is always set for the 15th, and then you say the data cycle is pushed to the 20th this month.  What is the billing cycle for the voice/text plan? What date did the bill print (this should be on the first page)? Finally, what is the due date on the most recent bill?  Bill cycle and due dates are not the same.