Latest 12.1.1.4 itune updates has issues with syncing to iPhone 6 Plus
I was one of those folks wary of upgrading to iTunes 12 at first but once I did I actually liked it. I especially liked the fact that my frequent syncing problems seemed to have gone away.
Sadly, these problems came back with 12.1.1.4. For the life of me, the latest iTunes version would not recognize my iPhone 6 Plus or it did but when you tried to apply a sync, it lost visibility of my phone.
In exasperation I tried to get the older version from the Apple Website but for reasons that boggle my mind, they no longer had the 64 bit version of 12.0.1. Only the 32 bit version which would not install on my 64 bit Windows 8 OS.
I was able to find a 64 bit version of 12.0.1 on some other site I found while googling (and this is why I have a virus checker. :-P) and re-installing that worked great. As soon as I ran it, it recognized my iPhone and I could sync like a fiend.
Has anyone come across this issue with 12.1.1.4? I am staying pat with 12.0.1 until Apple fixes the issue.
I know that bugs will happen in software but given the level of importance of syncing ones phone, this really is a feature that needs to be rock solid. Not only that, but the older versions of the software really need to be properly available on the Apple Web site.
Ian
Hello Mirochi,
I am sorry to hear you are having these issues with your iPhone 6 Plus. If you continue to have issues with a looping Trust notification, you may want to try resetting the Lockdown folder, as outlined in the following article:
iTunes: How to reset the Lockdown folder - Apple Support
If you have further issues with your iPhone not being recognized in iTunes, you may find the troubleshooting steps outlined in following article helpful as well:
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Sincerely,
- Brenden
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