Launch pad issue

The thing is that when I start launch pad on my Macbook Pro (OS X 10.8.3) and start typing the name of the app, it just won't work. I mean I can't see what I'm typing. Any idea why it's happening?

You need to look in your user Library/Applications Support/Dock for the .db. Hold down the option key while using the Finder “Go To Folder” command. Enter ~/ Library/Applications Support/Dock. Move the .db to your desktop.
If you prefer to make your user library permanently visible, use the Terminal command found below.
http://osxdaily.com/2011/07/04/show-library-directory-in-mac-os-x-lion/
You might want to bookmark the command. I had to use it again after I installed 10.8.4. I have also been informed that if you drag the user library to Finder it will remain visible.
Launchpad is affected by the dock. Try a dock reset.
Applications/Utilities/Terminal enter the command
killall Dock
Open the application and test. If it works okay, delete the .db from the desktop.
If the application is the same, return the .db to where you got them from, overwriting the newer ones.

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I upgraded to Mavricks 10.9 when it was released. I have a Macbook Air 13" Late 2010 model. After upgrading to Mavricks, I noticed that my Launch Pad Icons are all missing. I'll I see is text.
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Hi,
We are facing issue in exporting the Crystal report to text format option from BI Launch pad view mode. Currently BI launch pad doesn’t support export to Text format option for crystal report in view mode. But export to text format option is feasible in schedule mode. But customer is not interested in exporting the reports through schedule mode.
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Hi Chinnu,
The question is better suited to be asked in the BI Platform space.
-Abhilash

BI Launch Pad Home page error - Servlet Engine Exception: Index: 0, Size: 0

Hi,
I am encountering below error when I click on 'Home' button under BI launch Pad in BO BI 4.1 (Operating system - Linux, SP2) but able to log in successfully and can able to run the reports successfully. But the same when I tried with 'Administrator' account I am not seeing any issues and when I tries to login with User Account below error is throwing.
Please find the attachment.
I tried to restart the Tomcat but no luck.
Need your help in order to trouble shoot the issue.
=======================================================================================================
Servlet Engine Exception: Index: 0, Size: 0
URL: /BOE/portal/1405150358/PerformanceManagement/scripts/tools/err_page.jsp?cafWebSesInit=true&bttoken=MDAwRG5GSzldTDA8YVVVaGVgWjFIPE5aXz8ybEhUOzAEQ&bttoken=MDAwRG5GSzldTDA8YVVVaGVgWjFIPE5aXz8ybEhUOzAEQ&actId=3241&pvl=en_US&service=%2FInfoView%2Fcommon%2FappService.do&loc=en&objIds=0&appKind=InfoView&pref=pref%3DmaxOpageUt%253D200%253BmaxOpageC%253D10%253Btz%253DUS%252FPacific-New%253BmUnit%253Dinch%253BshowFilters%253Dtrue%253BsmtpFrom%253Dtrue%253BpromptForUnsavedData%253Dtrue%253B&homeDashboard=true
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java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
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Hi Ganesh,
The issue seems to be related to user security in BI 4.1. It looks like a known bug in some scenarios and has been resolved in BI 4.1 SP03
Please refer below SAP KBA and confirm the workflow as well as BI 4.1 product version.
1931237 - StackTrace displayed on BI Launchpad home page
Regards,
Hrishikesh

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I have a MacBook Pro retina. 2.3Ghz; 16Gb ram; 250Gb.

I'm having a similar problem with the dock when I'm using my 720p television as a second monitor through the HDMI connection on my rMBP. I've attached a couple of screen shots for your information, and to show the apple reps when I call them back ...
Up to this point, I clean installed Mountain Lion and started a fresh user account. I didn't notice the "jitter" at that point. So, I reinstalled ML for a second time, using the account migration feature without transferring my settings. The jittering dock returns.
What next?

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I recently set up BI 4.0 Edge series onto my server running MicroSoft server 2008 R2. The install completed without error so I began implementing 'Best Practice' Crystal Reports. When attempting to schedule these reports within the BI 4.0 launch pad I ran into an issue.
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This is a particularly frustrating issue since I can navigate within the CMC with excellent response time from the system. The rest of the launch pad is as reponsive as the CMC. I can navigate in and out of folders fine, but when I try any command by right-clicking on a report
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Only IE8 is supported, how about another browser like Firefox on same machine. No need to re-install, you can try to undeploy -> redeploy the web app using WDeploy but it seems to be machine specific.

Slow Performance BI Launch Pad - BI 4 SP2 patch 8

Hi experts, i have this seriuos problem: i have installed BI 4 SP2 patch 8 on windows server 2008 server based on 12 GB Ram but when tree user access at the same time at BI Launch Pad, the server has an lowering performance and to access in BI Launc pad is necessary attend long time.
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This is what I received from SAP:
- It is a bug in the BI 4.0 product and an ADAPT01711291 has
been raised for the same.
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failing with error "The property with ID SI_CUID does not exist in the
object" for non-Admin users' for more information.
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which is scheduled to release in July 2014 week 30
- The schedule is subject is to change without prior notice. You can
regularly check the SAP BusinessObjects maintenance schedule on the
following link on SAP service marketplace
SAP Support portal -> Software Downloads ->SAP Software Download
Center -> Support Packages and Patches -> SAP Support Package stacks
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inclusion of fix of this issue in release notes of latest Service
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I used the role import a while back. I gather that the synchronization issue may be resolved now? I'm not sure. Maybe you should open a new question here for that.
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Hello,
We have newly installed BusinessObjects Enterprise XI 4.0 with Client tools.
When we are trying to open WebI documents from BI Launch Pad we are getting the following error message.
(Error: RWI 00200) (Error: INF)
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Hello Mark,
Did you ever find the solution? By the way, you should not concern yourself with the AIX system. You should be able to connect with client tools from your local windows PC usng the corresponding DB 32 bit drivers.
I am having the same problem only with webi. Crystal reports work. Issue was not present on BO4-SP2, but getting this issue on BO4-SP4. BO4-SP4 webi worked with other clients; but not on this particular install.
In the past, the issue was fixed by performing a re-install, since there are so many variables that I have seen on this issue. In this case, I've ran out of options that I know to fix the issue. It would be helpful to circumvent a new install.
SAP Notes 1740500
1740500 - Error "Illegal access to the viewer. Please use a valid URL" or "An error occurred while the applet was initializing" when trying to view or edit a Webi Report
SAP Resolution
At this time, the only resolution is to do a complete uninstall of SAP BusinessObjects Business Intelligence 4.0 and re-install.
SAP Note 1741214 addresses the RWI 00200
A different Java article informs of issues with stack tracing being envoke.
Dennis Soriano

Launch pad is not on the dock

I was informed to go to Finders and click on launch pad, and I did and the launch pad opened, but it does not automatically go to the dock, and I can't find a way to get it there.

Hey louis1949,
Thanks for the question. After reviewing your post, it sounds like you want to add an item to the dock. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Mac Basics: The Dock holds your favorite apps, documents, and more
If you want to add a file or folder to the Dock, just drag its icon from any Finder window (or the desktop) and drop it on the Dock.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Hello am using mac book pro ,recently i updated my computer to OS X MAVERICKS ,where my launch pad in my dock is slow,when i move the track pad to next page in launch pad ,it is very slow ,it takes two to three swipes ,please help me

hello am using mac book pro ,recently i updated my computer to OS X MAVERICKS ,where my launch pad in my dock is slow,when i move the track pad to next page in launch pad ,it is very slow ,it takes two to three swipes ,please help me

Hey rajafromind!
I have an article here that can help you troubleshoot this issue:
OS X Mavericks: If graphics-intensive tasks slow down your Mac
http://support.apple.com/kb/PH13952
The following article may also have some helpful information for you:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

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Hi Expert,
I am not able login as user in Business object launch pad in order to check the folder assignment to user, error as follow upon login,
"Account Information Not Recognized: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)"
Imported the Role from BI to business object environment after assigned to test user and performed the folder assignment to group in CMC, i am using BI logon Authentication for BI test user.
Note: As a Admin i am only able to logon with the Authentication as Enterprise, not as SAP not sure if that has any thing do for the error.
I am new to Business object 4.0 security, your help to resolve the issue will be greatly appreciated.
Best Regards,
Asher

Hi Asher,
To get you right:
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What is important is that you understand that there is different type of users. The one you imported from your BW system is a SAP user so this is normal that you have to use SAP and not Enterprise as authentication medthod. Administrator is an Enterprise user so SAP will not work.
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Then you have a concept of ALIAS, it means that your SAP User could have a enterprise or a AD alias for example and this enables you to use additional authentication method.
However I think for your test user, you should use the SAP authentication and the error you are getting is just by-design.
Cheers.

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I clean installed os 10.8 from 10.7.4 which my iMac came with. Now launch pad launches at a frame rate of like a frame per minute, the notification bar pops up with red unstable looking stuff... Sorta like red snow but now so much. Don't know what to do as I have nothing on the computer. Please help

Hello, see how many of these you can answer...
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab, are there a lot of Pageouts?
Have you blown the dust out lately?
Get Temperature Monitor to see if it's heat related...
http://www.macupdate.com/info.php/id/12381/temperature-monitor
iStat Menus...
http://bjango.com/mac/istatmenus/
And/or iStat Pro...
http://www.islayer.com/apps/istatpro/

Search option in BI 4 launch pad is not working

Hi everyone
we are working in BI 4 Launch Pad, and we are facing an issur when we try to use vthe search option, the error message is
"An error occurred while searching: Index is not ready. Please try again later(PAA 01004)"
i have found one note in SAP Notes saying that the SAP will solve this issue in BI 4.1, but we need this to be solved in BI 4, many users are asking to use search option,so any one can help if there is any workaround.
many thanks

Hi Friends,
We faced the similar issue. Found SAP Note 1634413 http://service.sap.com/sap/support/notes/1634413 which resolved the issue for us. I have pasted the resolution below;
Resolution
Go to CMC->Application-> Right Click 'Platform Search Application'->Properties
Scroll Down and select the option "Rebuild Index", save and close.
Let the index rebuild for few hours (depends on the amount of content).
Please see if this is helpful to any of you.
Regards
Piyush

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