Leaving a comment on a shared file impossible

This is a Question to Adobe!
Commenting a File by Customers is not working!
When I or my costumers try to leave a comment on a shared file (by sending link) we always get the following message: "We´re sorry, we had trouble adding your comment. Please refresh the page and try again." Refreshing does not have any effect on this problem, the message appears again and again. Without the possibility to leave comments, the function to share e.g. show files is absolutely useless. Can someone help me how to get this function work?
I´ve been on Create Now Event at Hamburg two days ago and there this feature was shown. I´d like to use it but probably adobe showed things that don´t work yet?
I am not amused because there is no answere from someone at adobe!

Hello world,
Same problem for me. Of course we are on public link, otherwise we would not be able to send the link to the customer. The client, not Adobe adherent, access to documents but does not displays the comments that I wrote and he can not write.
Ms. Adobe boasts this feature. It would be nice if he answers.
Best.

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Comments in Creative Cloud shared files doesn't work

Hello creative cloud followers and fans (I also)...
Can someone tell me please why a no CC subscriber can not write any comments on my shared files ??
The function, which is visible on the following link http://forums.adobe.com/message/4744895#4744895 has disappeared from all my files !!
What a… ??!!

mretso, As the below forum post suggests, did you checked the "Allow Comment" option while sharing your files?
http://forums.adobe.com/message/4744895
If you have then, please share a file with commenting enabled to me at [email protected] We will investigate and let you know.

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Hi,
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To leave a homegroup:
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Besides, this happens after a upgrade to Windows 8.1, this also might be caused by service conflict, I suggest to perform a clean boot to solve this:
1.Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.
2.Type msconfig in the search box, and then tap or click msconfig.
3.On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
4.On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager.
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Details as the article below:
http://support.microsoft.com/kb/929135
Regards
Wade Liu
TechNet Community Support

Missing commenting toolbar in Shared Review

We have a situation with a shared review where one particular reviewer has different results with respect to seeing the comment toolbar depending on which initiator has processed the review file. This explanation is lengthy, but necessary for proper understanding of the whole picture. Everyone participating in this scenario are using Windows 7.
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Amanda-
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Hi,
Based on my research, I would like to suggest the following:
1.
Disable simple file sharing on the Windows XP computer:
How to disable simple file sharing and how to set
permissions on a shared folder in Windows XP
2.
On the Windows 7 computer, go to “Control Panel\All Control Panel Items\Network and Sharing Center\Advanced sharing settings” and ensure that the
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3.
Temporarily disable or remove all the security software (firewall, anti-virus, anti-spyware, etc.) on the computers and check if it works.
In addition,
I would like to share the following with you for your reference:
Troubleshoot file and printer
sharing
Hope this helps. Thanks.
Nicholas Li - MSFT

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challenged2012 wrote:
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Leaving a comment on a shared file impossible

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