Lenovo Forum Account Not Recognized, But Cannot Use Same Account Information

I previously created a Lenovo forum account, however it was not recogonized when I attempted to sign in to the forums with it. So, I started to recreate it using the same e-mail address. I was able to use the same e-mail address, received the verification e-mail, clicked the verification link, and was prompted to enter a user name and e-mail address. I attempted to use my previous user ID that I was just told did not exists (hence needing to recreate an account) and was told that the ID already existed. Okay, fine I made up a new one. I was also promted to enter an e-mail address. Um, okay. So I tried entering my e-mail address and was told that the e-mail addres was already in use. Huh? How could my old accound both not exist and exist? But I cannot request any help until I have an account. So I created a completely different account using a different e-mail address and user ID. Why did not my original account not work, and am I going to have to go through this again the next time I need to access the forums?

Your first account has not been associated with a LenovoID, the other two have. The LenovoID is actually the email address you used to create that LenovoID and not your forum user name.
When you click on Sign In at the top of the forum you will be presented with the LenovoID screen, see the picture in point 3 in this knowledgebase article. In the immediately visible fields please enter the email and password used when creating your second or third LenovoID accounts which may be different to those used on the forum registration page picture under point 4; this will then automatically log you into the forums with the user name which was associated with that LenovoID.
If you wish for your original member name, DGDCTP, to be associated with the LenovoID created for account 2 or 3 please let us know and we can arrange this for you.

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Lenovo Forum Account Not Recognized, But Cannot Use Same Account Information

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