Lenovo G510 AMD R7 M265 Problem

Hello Lenovo Community i have a problem with my video card when i minimize some games this message appears and the game's screen becomes white how to fix this

hi tsonayoshi,
Just to verify, are you encountering this on all the games that you play or even on web browser games?
Things that you can try:
1. Run Windows Updates to get the latest patch and bug fixes for the OS.
2. Ensure the AC charger is plugged-in and the power settings set to High Performance while gaming.
3. If you're running WIn7, apply this display driver not responding fix.
Let me know how it goes.
Regards

Similar Messages

Lenovo G510 AMD R5 230 video card problem

Hy Everybody!
I have a big problem, like everyone else. I bought a Lenovo G510 notebook, I installed Win7 PRO 64bit. Everything is working fine except the video card, wich is AMD Radeon R5 M230. In the control panel/device manager: the video card not working code 43.
I read a lot of topics, installed a lot of drivers, but nothing help. I tried to install the intel video driver but its not working either, during the installation I get a message: my computer not have the minimum configuration to install this driver. ???
Every driver I use, I get from the Lenovos official page for G510 notebooks.
The notebook configuration is:
Intel Core I5 4200M, CPU 2,50GH
4GB Ram
WIN7 64bit Service Pack 1
AMD Radeom R5 M230 VGA
Anyone have an idea to solve this problem?
Thank you!
Solved!
Go to Solution.

Hi Warnus,
Welcome to Lenovo Community!
As per the query we understood that you are looking for graphic driver for your Lenovo G510.
Please install Lenovo solution center application for your system and then run the application to update all the required drivers update and application.
http://support.lenovo.com/in/hi/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g510-no...
Check with this option and let us know the findings.
Hope this helps.
Best regards,
Hemanth Kumar
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Lenovo g510 amd driver problem

my new lenovo g510 reads the amd vga as r5 m230 instead of 8570 altthough i installed the driver from the official cd ?? is that a problem or okay ?

Hi Zoomin,
Welcome to Lenovo Community!
I’m glad to inform you that as the driver is installed and working as expected this confirms that driver is for the exact mentioned AMD Hardware and there is no need to worry.
Do post us back for further queries.
Best Regards
Shiva Kumar
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Lenovo G510 Graphics Cards Driver Problem

Hi!
I just bought the Lenovo G510 Laptop, with an Radeon 8750, and installed Windows 8 64 Bit.
After installing the drivers from the provided CD, I get the following Bugcheck error code in WhoCrashed
0xA0000001 (0x5, 0x0, 0x0, 0x0)
when rebooting ,or when I try to open the Catalyst Control Center.
Actually the AMD graphics card driver seems to be responsible, as this problem does not occur until I install this driver.
I tried to use the driver provide at the Lenovo support page too (for both Windows 8 and 7), with the same result. The ThinkVantage System Update does not install an AMD graphics driver at all.
Accordding to WhoCrashed atikmdag.sys causes this error.
I would highly appreciate any help!

Hi Aimor,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the Wireless driver is not getting installed in your G510 Laptop, I suggest you to download a fresh copy of the driver from the below mentioned link and while installing the driver right click on the downloaded file and select “Run as administrator” option to get it installed without any error:
WLAN Driver (Atheros, Broadcom, Realtek) for Windows 7 (32-bit, 64-bit)
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
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Lenovo g510 AMD drivers BLUE SCREEN

Hi there,
I recently bought a Lenovo g510 with AMD Radeon graphics card. When I try to install the driver for the graphics card, i got a blue screen. I then cannot even enter Windows in safe mode. Only thing I can do is startup repair which takes forever. Before trying to install the driver, I cannot see the AMD graphics card under the display adaptors in device manager. I run Windows 7 64 bit.
Please help.
Panos.

Hi,
After a lot of tries I have tried Windows 8.1. This time when I install the drivers the graphics card is shown in device manager but I cannot open Catalyst manager. I got the message:
"catalyst control center cannot be started there are currently no settings that can be configured"
This is what I tried:
1.Downloaded the drivers from lenovo website for chipset, Intel HD graphics and AMD graphics
2.Swhitched off the internet so that Windows doesnt download drivers for the Intel HD graphics
3.Uninstalled Intel and AMD drivers
4. Installed the Intel driver
5. Installed the AMD driver
This doesnt seem to work. Some time after I install the AMD driver, the screen goes black and even if I restart the PC. Only thing I can do is to open in safe mode and uninstall the AMD drivers. I dont know if it does matter but I havent activated the Windows yet (I dont want to by them unless I know that my laptop is fully functional).
This is what I get in hardware ids in device manager for the video controller.
PCI\VEN_1002&DEV_6600&SUBSYS_380117AA&REV_00
PCI\VEN_1002&DEV_6600&SUBSYS_380117AA
PCI\VEN_1002&DEV_6600&CC_038000
PCI\VEN_1002&DEV_6600&CC_0380

Problem with AMD and Lenovo G510 Notebook

Hello,
I bought a Lenovo G510 Notebook i7 with both Intel and AMD Radeon 8570 graphic cards and I have to say my (first and only) experience with AMD and Lenovo is being so far totally disgusting.
My problem is that there's no way I can make the computer use the AMD Radeon while playing, I updated the drivers (even following instructions from Lenovo Staff in this forum) and there's no way to do it. I updated it from AMD and Intel webpages and neither works. Right now I have the latest drivers from Lenovo webpage and the computer can't even recognize the AMD graphic card (in Device manager is written as OPAL GT/XL 6604).
I don't know what else to try, I've been trying to look for more solutions in the websites but I have to say they are for me totally a mess and the only thing I got was "update your drivers" once and again. I hope the service is better than the offered in the website.
Diego

Can you tell me what Windows version are you using? And some other information.
For example:
G510
i5-4200M
4GB
500GB
Fresh Windows 8.1 Pro Update 1 x64 (means I did not update but installed fresh after formatting all partitions)
Intel HD 4600 & AMD Radeon HD 8570M
Also post a picture of your Device Manager with Display adapters expanded.

Graphics display problems (dialog boxes) Lenovo G50 AMD A6 Win 8.1

Graphics display problems Lenovo G50 AMD A6 Win 8.1 Greetings to all. After having spent a number of days trying to find a solution to a display problem, I turn to this forum for help. I own a Lenovo G50 AMD A6 Win 8.1 ever since November 2014, and have had display problems ever since the first day, be it while using internet (Firefox or Explorer) or various software (Text editors, etc.). Many dialog boxes, including colour settings and controls (open, close etc.) either have an inappropriate appearance or even do not appear at all! I manage to "click" on the right places using memory: most areas are INVISIBLE! Another example would be that I do not see any backround colour or image on most webpages such as this one).  Some suggestions included checking for graphics updates (but the drivers used were already up-to-date).  I 'd be most obliged for any new suggestions. Thank you very much. George

Greetings to all, I finally decided to express my utmost discontent with- the Lenovo G50-45 I bought before Christmas 2014,- the summary response with inappropriate links that I received after exposing my problem- the fact that I tried to dowload the following graphics driver  (Beema) AMD Driver (VGA, HDAudio, SATA) for Windows 8.1 (64-bit)
exe
526 MB
Windows 8.1 (64-bit)
VGA V14.502.1002.1002-Logo'd_HDAudio v9.0.0.9905_SATA v1.3.1.220;VGA v13.302.1601.1001_HDAudio v9.0.0.9905_SATA v1.3.1.220
3/19/2015from here(http://support.lenovo.com/fr/fr/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-45-notebook-lenovo/downloads/DS100174), and after REFUSING to accept cookies and some "Lenovo Service Bridge", finally managed to obtain something HERE(http://www.notebookcheck.net/Lenovo-IdeaPad-G50-45-Notebook-Review-Update.125641.0.html).  I find it quite disrespectful to NOT provide customers with EASY support, as well as avoiding to answer their requests for further help when some simplistic "assistance" that one can find almost anywhere on the web leads to no further solution. I shall not repeat the problems I have faced till now: vide supra. The problem, however, is NOT just with browsers.I simply cannot see any dialog box content and colour in MANY software programs, such as OPEN OFFICE; for instance: PRESENTATION colour dialog boxes show BLANK squares instead of squares filled with different colours. This has occured AVER SINCE DAY ONE! Finally, a new bug has appeared: Windows 8.1 keeps popping up some email program to which I am invited to register - I never created a Windows email account, and certainly don't intend to do so.NOR shall I accept some "Lenovo Service Bridge", however "discreet and inoffensive" it might be. I don't know if there are any legal grounds for customers to complain for all these problems. I DO know, however, that I shall NEVER buy a LENOVO device ever again. The pricing and processor might be competitive => yet, the support that ensues is, as far as I'm concerned, LAMENTABLE. To make a presentation, I have to switch to a Samsung R20 using XP..... What is the meaning of all this? George

Lenovo G510, i5 - Problems with booting Windows 8.1 from media disk

Hello,
I know that some of you got into this little trouble too, so please help me out.
Yesterday I got a brand new Lenovo G510, i5, with free dos and tried to install the Windows 8.1 from a media disk.
The problem is that it won't boot from CD.
I got in Bios using the Novo button, changed the boot mode from legagcy support to UEFI and nothing happend.
I tried the boot mode to legacy; boot priority to dvd and still won't do it.
It is still trying to boot from the network...is this posible?
How can I get it to boot from CD/DVD?
Some help, tips, indications would be great!
Pretty please
Thanks a lot,
Irina

hi Rurulinda,
Welcome to Lenovo Community Forums!
Boot again inside BIOS
Try setting these
Under Exit TAB
OS Optimization or OS Optimized Should be set as Disabled or Other OS
Under Boot Tab / Start up Tab
Boot Mode Should be set to Legacy
Boot Priority Should be set to Legacy First
UEFI Boot should be set to Disabled
Quick Boot Should be Disabled
Secure boot Should be Disabled
Now press F10 to save everything and Exit
Computer will Restart now inster your CD / DVD Disc in and Turn Off the Computer.
Now on OFF state
Turn it back on and Start tapping F12
This will give you a boot selection with your DVD / CD as an option to boot from.
Hope this helps
Cheers!
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Windows 8.1 installation problem on Lenovo G510

Hi. I bought a new Lenovo G510 laptop. I downloaded Windows 8.1 from Microsoft DreamSpark, and burned ISO image on a DVD disc. When I try to install it on my laptop, I receive an error (it might be wrong translated):
Load Driver
A media driver your computer needs is missing. This could be a DVD, USB, or Hard disk driver. If you have a CD, DVD, or USB flash drive with the driver on it, please insert it now.
Note: If the installation media for Windows in the DVD drive or on a USB drive, you can safely remove it for this step.
I already tried changing the following options in BIOS but no effect:
Configuration tab -> SATA Controller Mode from AHCI to Compatible
Boot tab -> Boot Mode from UEFI to Legacy Support
Boot tab -> Boot Priority from UEFI First to Legacy First
Also, I tried to insert CD with drivers which was in the box, but - of course - no appropiate drivers were found.
What happened? How am I supposed to install a Windows 8.1? What should I try? Thanks in advance for giving any clues and answers
Solved!
Go to Solution.

hi JachuPL,
Welcome to the Lenovo Forums.
From this microsoft article, the error that you're getting maybe caused by one of the following:
- The installation DVD is removed during the setup process.
- A low-quality DVD was used to create the installation DVD.
- The speed at which the installation DVD was burned was too fast.
- The DVD drive cannot read the media.
- The ISO file is corrupted.
Things that you can try:
1. Verify that the Windows 8.1 ISO is not corrupted by comparing the MD5 / SHA1 Hash of the download file to the one from DreamSpark. To get the hash, download and install the Microsoft File Checksum Integrity Verifier and foillow this guide.
2. Instead of using a DVD, follow this guide on how to create a bootable Windows 8.1 USB installer and use it to install Windows 8.1. (use the USB 2.0 port on the unit).
Let me know how it goes.
Regards
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Lenovo G510 wifi problem (Solved?)

Hello, few days ago I bought the lenovo g510, which comes with Win8 x64.
The laptop works perfect except the wifi does not connect me to any network. When I try to connect it tells me the connection is limited or null
Looking in the device manager, my wifi seems to be:
PCI \ VEN_14E4 & DEV_4727 & REV_01 & SUBSYS_060914E4
Where I can get any driver to work properly?
thank you very much
SOLUTION?:
I think I've found a solution (a workaround) ...
For next wifi card:
PCI \ VEN_14E4 & DEV_4727 & REV_01 & SUBSYS_060914E4
"Broadcom 802.11n net adapter" <- This can be different
Driver: 6.30.223.143
Date: 06/08/2013
OS: Windows 8 x64
In the device manager, right button and click on wifi device Propierties -> Advanced options -> WMM -> Disabled
This will force the card to work in g mode (54mbpps), but at least it connect and dont disconnect with the time...
Solved!
Go to Solution.

Going through the device manager worked for me too, FINALLY!
Been spending the last week since I bought my G510 to get the wifi to work for more then 5 minutes, and this was it.
Thank you very much my friend.

Lenovo G510 i7 heating problems

Hi, I bought a Lenovo G510 two weeks ago and two day ago I noticed a sudden temperature rising under my palm while using the qwert keyboard with my left hand. Under my left arm is the ram which gets hot imedialty after starting the Lenovo. I checked it with Speedfan and its says right after booting the ram is 45C. While the ram is getting warmer even during idle modus my hdd is also getting hotter.
Is this normal for the Lenovo g510 or is defect?
I bought this one : http://www.amazon.de/Lenovo-Notebook-4700MQ-5400RPM-schwarz/dp/B00FQLVHK0/ref=sr_1_1?ie=UTF8&qid=140...

Hi Lenovoboi,
Welcome to Lenovo Community!
I’m sorry to hear that your G510 Laptop temperature is automatically increasing. I would suggest you to check using the Laptop on a Flat Surface to make good air ventilation and 45c is a normal temperature and no need to worry also check if there are any Dust/Foreign particles stuck in the air vents. Please let me know the findings.
Hope to hear back soon
Best Regards
Shiva Kumar
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Hello - Lenovo G510 - graphic card problem

Hello.
I just bought a Lenovo G510 i7-4700qm.
I'm trying to play an old game - Assasin's Creed I. And it keeps getting stuck! I installed the drivers. Changed window version. Used all possible tutorials.
Should I just return it to the store? It's something what can I do?
Moderator comment: Please refrain from bumping your thread(s) / post(s) more frequently than 3 days. Doing so, unfairly, pushes other members' threads downwards. Bumping post(s) removed.

hi haitham,
Welcome to Lenovo Community Forums!
Can you share your serial number. (Be sure to send it through Private Message)
Let me try to check what is the configuration of your system.
Regards
Solid Cruver
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Lenovo g510 poor performance

I have bought laptop Lenovo g510 series, i want to play some games on this laptop, but i cant run them on good graphics. It is impossible to run and play some of the new games. Help me configure my laptop, please. Also the fan is making noisy all the time, even i stay on desktop with no running process. The specs of the laptop are very good :
Windows 8.1
RAM 8 GB
HDD 1 TB
Video Intel graphics + amd radeon r5 m 200 series - 2 gb
CPU Intel core i5

Hi Immitrofanov,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with poor graphics in your G510 laptop.
Try to update the graphic driver and check for the issue.
Click here for the driver.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
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Lenovo G510 Windows 8 Read Only Folders

Hello everyone,
I just bought a new Lenovo G510, and I installed the Windows 8 that was on the partition.
The installation went fine, and everything is in order.
The only problem is that ALL my folders are Set to READ ONLY. Is this something normal for Windows 8 and how can I set it to a different state, since I know that in future that will be a problem?

hi francis17583,
If the G510 system came preloaded with Windows 8, there are two ways on how you can restore the system to factory settings:
Option 1:
- Turn off the machine and press the OneKey Recovery Button
- On the Novo Menu, select System Recovery and follow the screen prompts.
- Link to picture
Option 2:
- Follow this guide on how to create a recovery drive
- Boot from the recovery drive and follow this guide on how to reset the PC.
I recommend Option 1 in case you don't have a flashdrive (8GB or above) but ensure that you have a backup of your important files as the above procedure will wipe the OS drive.
Regards
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Lenovo Ideapad u400 6470M driver problems Windows 7 Home Premium 64bit HELP

I bought this lenovo u400 like 2 years ago and i had no problems, but now my SSD went dead and i bought another, after the replacement i just installed the original windows 7 64 bit home premium, put my notebook's serial installed all the drivers, and when i install the Ati driver from Lenovo my pc gets stuck in a black screen with a white line on the top left of my screen, when i do FN+F8 while booting and start window's safe mode and i go to the device manager i see this ones: 6470M and Intel HD graphics family, when i disable intel hd graphics family my pc boots up normally but the resolution is 800x600 and the max is 1024x768, If i install the Intel 3000 HD my 6470m appears with a yellow triangle on the device manager, i've tried almost 30 different drivers from leshcat, hp, dell, lenovo and AMD's webpage, none of them work, and when i go to the CCC it just lists the intel 3000.
Sorry for my bad english, im from Argentina, Lenovo's support on argentina sucks, last time i've sent it it costed a lot of money, they scratched multiple parts on my laptop and didn't fix most of my problems, and i can't get the One Key backup anywhere, pls help, atleast AND IF ANYONE WITH A LENOVO U400 WITH WINDOWS 7 HOME PREMIUM IS READING THIS AND HIS 6470M DRIVER IS WORKING, PLEASE CONTACT ME.
Lenovo, please, don't give me a crappy answer and most of times when that answer does not fix the problem then you give up and don't reply anymore. Im getting sick, i got this laptop for doing 3D modeling, video editing and multiple more and i just can't go and buy another, things are really expensive in Argentina.

welcome to the community.
i would recommend that you call Service to request a factory recovery dvd set.
phone #s here: http://support.lenovo.com/en_US/detail.page?DocID=PD008370
for Slovokia, specifically: +421 2 4974 8888 for Think-branded machines and 0800-197-462 for Idea-branded machines.
hope this helps a bit.
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Lenovo G510 AMD R7 M265 Problem

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