Lenovo support does not get in contact - why even pay the money

Hello Lenovo,
What is wrong with you guys?!?!
I have the following Warranty / Service :
Startdatum:
2014-03-21
Enddatum:
2017-03-20
Garantieart:
36Y
Status:
Aktiv
Seriennummer / IMEI:
Rxxxxxxx
Beschreibung:
This product has a three year limited warranty and is entitled to parts, labor and on-site repair service. Service is available Monday-Friday, except holidays, with a next business day response objective. Many parts can also be delivered to you using the Customer Replaceable Unit (CRU) method.
Startdatum:
2014-03-21
Enddatum:
2017-03-20
Garantieart:
TZ6
Status:
Aktiv
Seriennummer / IMEI:
Rxxxxxxxxxx
On Thursday (28.8) I called in because my Laptop did not start anymore.
I got a service number (013TN4B) and I was promised that the tec. guy would get in contact with my - latest on Monday to schedule an appointment.
Today is Tuesday - still no one did call. I called back two times the support hotline - still NOTHING HAPPENS!!!!
This is ridiculous - and a total rip off!
I'm super annoyed with Lenovo’s service!
Mark
Solved!
Go to Solution.

Hi MarkT450p,
That's awesome news! Thanks for updating us, glad the tech resolved your issue. Keep on DOing!
Best regards,
Bgriffin2
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