Leopard Disc under warranty?

Are apple leopard disc under warranty? I accidentally broke mine yesterday anyone know?

Are apple leopard disc under warranty? I accidentally broke mine yesterday anyone know?
If the disk was damaged when you first opened it then you would be entitled to a replacement, accidental damage however is not covered under warranty. That comes under insurance. Your house insurance may cover it but normally the excess you have to pay would be more than the cost of a new leopard disk.

Similar Messages

Hard drive crashed. can i reinstall the snow leopard disc from before even though it was a single user?

My hard drive crashed on my macbook about a year ago. I bought a brand new hard drive and brand new full install snow leopard discs single user to install on my empty hard drive. about a year later the hard drive crashed again, but it was still under warranty so i sent it out to get a new one. now when i try to install the same snow leopard disc, it says it can not be installed on this computer. I feel like I've been ripped off now, because i have no operating system on my computer and i already spent $129 on the snow leopard disc a year ago. Is there anything i can do to install this? I also have an iMac, I heard you can take the operating system from that or something? I just need my macbook back.

Is there anything i can do to install this?
Yes. Boot from the installation disc, select Disk Utility from the Utilities menu, select the internal drive, and partition it with the default options. Then run the Installer.

Can I format without my Snow Leopard disc?

I live in Miami an I left my Snow Leopard discs at my apartment. I'm visiting my family in Boston, and my sister is considering buying a Mac. So I'm lending her my MacBook for two months. I'm only here for 2 more days, and I would like to format the macbook before giving it to her. Is there any way I can do this without my discs that are in Miami? My MacBook is still under warranty if that helps.
Also, after I format, can my sister still use Apps that I have downloaded from the App store? I will be moving back in with my family in two months time, so I think I should still fall under family usage for apps.

Well since you don't have the disks, you can't format.
But what you can do is create another account for her and leave yours dormant with your own password, take a copy of your files with you back home to Miami.
Or else set her up as a admin, then log in to her account and remove your account, then run Disk Utility Erase FREE SPACE option to remove any personal traces of your files.
Else visit a Boston area Apple Store and buy Snow Leopard for $29, but no iLife, that's extra.

My ipod nano 6th gen fell out of my pockey and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed

My ipod nano 6th gen fell out of my pocket and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed? It is pretty frustrating, it fell from about 3 feet out of my pocket and now looks like it was beaten by a hammer.

Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
cornelius

No longer under warranty, how does pricing work?

Seen as it's impossible to contact Apple directly regarding technical issues regarding MacBook, I'll have to ask here.
Firstly, I know the issues with my MacBook are hardware related I've spent relentless hours trying to fix them with thousands of different software methods, so I don't need any advice with that.
I brought my MacBook in the states, it's an early 2008 issue, so the keyboard and wrist-rest's have all discoloured and the housing is practically falling apart.
One of the RAM slots has failed, so I'm running on a measly 500MB's of RAM, it's not the RAM that has the issue but the slot as I've tested both pieces of RAM in each slot.
The DVD drive no longer burns, it's not a software issue as I've restored the OS, the error I get is the dreaded "Laser power level could not be calibrated for this media" I get this with standard CD-R's now and not just DVD-DL disc's, I've tried the 'language change voodoo' a PRAM reset, disc cleaning with little to no luck, I shouldn't have to do this EVERYTIME I wish to burn a disc.
So basically, I want these three things fixed with the Mac, as I'm no longer under warranty I can understand that I will need to pay. Should I contact the nearest 'Premium Reseller' of Apple products? Will they charge more at the resellers than Apple will? Is it a standard one off payment to fix all three?
Any help at all will be much appreciated.
Thanks.

Seen as it's impossible to contact Apple directly regarding technical issues regarding MacBook
You've called their tech support numbers? (44) 0844 209 0611 in the UK, 800-275-2273 in the US. I've never found them particularly difficult to reach, though depending on call volume you may have to wait on hold for a while. You can also go to any retail Apple Store in your area.
should I contact the nearest 'Premium Reseller' of Apple products? Will they charge more at the resellers than Apple will?
I'd suggest you shop around. There's no standard pricing, so you may find that repair pricing will vary between service centers. Repairs at an Apple Store are more likely to be higher than the price charged by an independent service center, but not always, so get estimates from a couple of places, at least, and decide from there. If you're in the US, you can look for service centers on this web page:
http://www.apple.com/buy/locator/service/
If you have to replace the logic board, the keyboard and the DVD drive, it's almost certainly going to be more cost-effective (and perhaps even less expensive, particularly if you go for a refurbished MacBook) to just buy a new computer.
Regards.

Do I need to install the drivers on my old Mac Pro disc or from my Snow Leopard disc?

Hi,
I've got a 2008 Mac Pro (dual quad @ 3GHz) w/ 24GB RAM and I've got Windows 7 Ultimate 64-bit installed. What do I need to install?
On my newer 2009 iMac (which included Mac OS X 10.6) I just inserted that disc specific to the iMac and installed the drivers, but the disc for my Mac Pro is old (10.5.2) do I need to install the drivers on it or not? Can I just insert my Snow Leopard 10.6 disc to install Boot Camp etc., or won't that include drivers for the Mac Pro? The Mac Pro is running Snow Leopard 10.6.8.
Thanks.

Thanks for your reply,
I have both the silver discs specific to my iMac and Mac Pro models that you receive with your Mac, and a general copy of Snow Leopard that you buy from the store.
I used the silver disc that is specific for my iMac to install the drivers, and Boot Camp 3.0 on my iMac. But with the Mac Pro, the software is older and only has Boot Camp 2.0, thus I'm wondering if I can simply use the software on the general copy of Snow Leopard I own, or does the silver disc contain specific drivers for my Mac Pro that I need?
I'm under perhaps the wrong impression that the silver discs that you get with your Mac purchase contain drivers for your specific Mac model which you can't get from the general Snow Leopard disc.
Thanks.

My PowerMac G5 will not read my Leopard disc, dual layer dvd, how do I force boot from UBS DVD drive to install?? Or is there another way. It just keeps spitting out the disc!!

I have a power mac G5. Ir originally had Tiger on it. When I reinstalled for some odd reason the disc decided to install Panther, no clue why!! Either way I got a hold of a Leopard disc for this computer. It is apple certified and bought from Amazon and works for this computer.
Hoever, for some odd reason it keeps spitting it out. Discs under 4.7 GB is reads fine but the bigger discs it wont seem to read. What I need is to know how to get, or force, it to boot from an extrenal dvd drive. Or any other methods to get it to install.

I do not believe you can "Upgrade" directly from the "Panther" installed on your computer to "Leopard". You have to have at least "Tiger" installed already Before you can install Leopard. Thus your Mac is not recognizing the Leopard Install disk.

Service battery after upgrading software - not under warranty

Hey guys,
I have a Macbook Pro from early 2009 with the problem in the title. I'm not under warranty anymore, and my battery has 246 cycles. The service battery indicator appeared shortly after updating to 10.6.something - I'm not sure what, I just know it had been a while since updating. If I take this into Apple is there any chance of them covering replacing it or am I SOL on this one?
Thanks!

Yes, that's correct, prepare to pay. For instance, let's say you bought some new Pirellis (those are tires) for your Lamborghini, and the guy at the tire store told you that you would get 15,000 miles on them (these are for your Lamborghini, so they won't last 30,000 miles like some tires do). So you head on out with your Lamborghini, and within 10,000 miles all four tires have lost their tread, three of them having blown at various times on the freeway. But hey, it's your fault, I'm sure it has nothing to do with the tires. Just like with your battery. I don't think you should be thinking your Mac is giving you bad information or charging your battery incorrectly, based solely on the fact that about TEN THOUSAND other Mac users have noticed the same issue. It's undoubtedly that your battery wore out, even though Apple says those batteries last (at a minimum) 300 cycles. Or the fact that users have done a battery reset with PRAM and SMC reset, and had their batteries start to fully recharge again. I wouldn't rely on that. I would instead rely on people who reply with an absolutely worthless comment, as if they actually worked at the Apple Store. But hey, that's just my opinion - I'm sure a lot of people think Snow Leopard has been FLAWLESS, with no issues whatsoever. In fact, I would say that for a BETA release, Snow Leopard hasn't been bad at all (wait, it's not a beta release, you say? Hmmm....).
Lookf for a post that covers PRAM and SMC reset. You could start with this one....https://discussions.apple.com/thread/2139186?start=1530&tstart=0

Do MacBook Pro Leopard discs work with imac?

Hi, I received my 24" IMAC yesterday and am eager to dual boot with Vista.
However, I have noticed that the leopard discs in the box are grey and have Macbook Pro Mac OS 10.5 install disc on them. Is this correct? or is it a bit of an error on Apple's part. I dont want to go all the way through installing Vista only to find out its not going to work.
Any advice greatly appreciated.
Thanks.

Thanks for the replies...
Interesting one this. I thought I would phone apple first and ask them. The helpful lady on the other end told me that the discs were indeed the correct ones. Apparently the MACBOOK PRO discs contain drivers for the whole family of recent Apple Systems.
So armed with this new knowledge I bit the bullet and installed Vista. ....
All seems to be fine and dandy. The install went through without a hitch, Apple drivers went on fine. Everything seems to be in working order. Upon closer inspection the wrong ATI card has been listed under display properties but to all intents and purposes the graphics are working. I can update the drivers in windows myself anyhow.
My new question is this... How do I tell whether the version of Leopard I was bundled with would be perfectly fine should the Mac need a reinstall of OSX? I get the impression I got away with it for Bootcamp but I have doubts, due to the wrong graphics driver, that I actually have a useable set of discs should the worst come to the worst.
I am thinking of arranging a trip to a Genius bar to hopefully clarify but Apple tech support said I was good to go, and I hate calling Apple a liar.
If anyone has any knowledge on this it would be greatly appreciated. Are there any files or documents on the disc that would confirm its usage?

How can I reformat my MAC BOOK leopard, disc 1 and 2 are working.

how can I reformat my MAC BOOK leopard, disc 1 and 2 are working.

Put the first OS X 10.5 Leopard disk in the system, and reboot holding the c key down. On the menu bar, under Utilities, bring up Disk Utility. If you want to erase the hard drive, under options do a secure erase, which will write zero's to the hard drive.

How to get a macbook pro replacement under warranty?

I bought my Macbook pro 6 months ago, and it's still under warranty right now. I used some laptops of SONY VAIO & Microsoft before, and I did not experience any problems with them in the first 2 years. This year, I decided to give Macbook pro a try because I have heard many compliments about this laptop from my friends and advertisements. When I opened the box and used it in the 1st time, I noticed that the button CAPS LOCK wasn't good, and I had to press it 2-3 times to make it work. It has happened for 6 months, until now. I felt a little bit disappointed, but I still use it because I am an easy customer. But recently, whenever I turn on the SLEEP MODE for my laptop and work with my laptop later on, my laptop often experiences the PAUSE or freezing. I don't know how to describe it, but there is a round circle with rainbow colors appear on the screen and pause everything/programs is running. My laptop has never been felt out or scratch. It's just 6 months since the day I purchased the laptop. I should not experience this trouble with my laptop because I think the Macpro is better than the SONY VAIO or other laptops. I feel like I was sold a refurbished Mac, and I am really disappointed. My friend told me to bring my Mac to be fixed in Apple store, but I don't want to continue using a fixed, refurbished Mac. Can I get a replacement? If I bought it in Bestbuy, could I got replacement in Apple Store or Bestbuy store?

Can I get a replacement?
No - see below
whenever I turn on the SLEEP MODE for my laptop and work with my laptop later on, my laptop often experiences the PAUSE or freezing.
Intel-based Macs: Resetting the System Management Controller (SMC)
but there is a round circle with rainbow colors appear on the screen and pause everything/programs is running.
Troubleshoot the spinning beach ball
When I opened the box and used it in the 1st time, I noticed that the button CAPS LOCK wasn't good, and I had to press it 2-3 times to make it work. It has happened for 6 months
You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

Return under Warranty (Tracking Line only) Should we use MIGO - Goods Issue

Return under Warranty (Tracking Line only) Should we use MIGO - Goods Issue when sending out Materials for repair or exchange under Warranty (Free)?

Please post it in SD/MM forum.

Can I return my Ipod touch 4th generation and get an Ipad, if my Ipod is still under warranty?

Can I return my Ipod touch 4th generation and get an Ipad 2, if my ipod is still under warranty?

The warranty doesn't cover that. Sell it and put the money towards a new device.
(79450)

Problem with the speakers on iPhone 4s; is it covered under warranty

The speaker on my iPhone stopped working. How to fix or is it covered under warranty?

If the phone wasn't abused or water damaged, all parts are covered by the warranty. It's up to Apple to determine whether the phone was subjected to physical abuse - no one here can tell you.
Before taking it to Apple, try the basic troubleshooting steps described in the User Guide, Appendix B: Restart, Reset, Restore using a backup, Restore as new, without using a backup.

How do I get an invoice re-sent from a Genius Bar for a handset replaced under warranty?

I took my iPhone 5 into a Genius Bar for a speaker issue. I was immediately emailed an invoice for the repair under warranty and told to come back in an hour. After an hour, they decided to replace the handset completely under warranty, but I don't have an email invoice relating to this replacement. The new handset needs to now be repaired under my carrier insurance, but they need to see an invoice from apple with the new handset's IMEI written on it.
Since I live a few hours away from a Genius Bar I really don't want to go in person just to ask for an invoice to be sent. Is there another way?
I have looked on my account at the online apple store and it's not there.
Can anyone point me in the right direction? It was just over 6 months ago in the Carindale store in QLD.
Thanks!
Jo

You will need to call or visit the Apple Store and ask if they can resend the invoice. They're the only ones who can help you.
Regards.

Leopard Disc under warranty?

Similar Messages

Maybe you are looking for