LG Extravert battery discharging while plugged in.

I got a new LG Extravert about two or three months ago. I use the phone only for texting and calls. I have no apps and don't use the internet. Whenever I plug my phone in to charge it, though, it discharges until it turns off and only then charges completely. This doesn't work for me, as I charge it at different times during the day, and I can be waiting for a call and then miss it because my phone has turned itself off after draining its own battery. I've tried charging it both with the cord that my phone came with as well as the old cord from my old LG Env3 touch. The battery maintains its charge just fine, and usually lasts at least a few days under heavy use, and up to a week with light use. Like I said, I don't use the internet or apps, and so I'm not draining battery with any of those common culprits.
Everything I've seen on this from looking around the internet has been with iphones or droids; I haven't been able to find anything like this with any phones similar to mine. Does anyone know what might be going on?
Thanks,
Kira

PLZone,
Oh goodness, I am so sorry to hear your phone isn't working as it should be. How long is your battery lasting? Is your software up to date? Your device is still under warranty so it can be replaced under warranty as long as it does not have any physical or water damage, but it would be with the same make and model.
KarenC_VZW
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If my reply was helpful please click the "Kudos" star.
If your problem is solved please click the "Accept as Solution" button

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<Post branched to a new discussion for more exposure.>
Message was edited by: Verizon Moderator

Thanks for your response, Nick. I love my phone, and I know you would love it, too. I have tried any number of diferent outlets, and all do the same discharging. I have tried two different chargers, the one that came with the phone and another one I had lying around. I'm tempted to think that maybe the charger that came with the phone is defective. It's easier than thinking the wiring in my house is defective. :>)What do you think?
Steve
<Personal information from email signature removed for privacy per the Verizon Wireless Terms of Service.>
Message was edited by: Verizon Moderator

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For your convenience I am also including the User Guide.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region Technical Support Sitemap .
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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LG Extravert battery discharging while plugged in.

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