LG Flatron L245WP-BN monitor is cut off at top and has a black border at the bottom of the screen

LG Flatron L245WP-BN monitor is cut off at top and has a black border at the bottom of the screen. Connected to HP Pavillion laptop via an HDMI cable. Is there any way to align the monitor so the full screen is showing?
Please help!!
Thanks
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navers wrote:
Sorry! It is an HP Pavilion 15 Notebook PC. I can give you the product number if you want? Running on Windows 8.1 64-bit
Thank you for the additional information.
Yes, the product number would be helpful.  Please don't provide the Serial #, however.
I believe your problem may be that the monitor is not compatible with Win 8.1.  The only updates that are available are for Win XP and Vista.  You can find this information in the link that I provided under the section titled "Software Update".
I suggest contacting LG Customer Service to see if they can help you.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

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