Lightroom 4 fatally freezes windows 7 on backup

I have never encountered a program which crashes as severely as this. Lightroom 4 will freeze when backing up (the progress bar is a little more than halfway across) and then takes the entire OS down with it! Cancel will not work. The entire GDI will eventually freeze. Even Task Manager will not work. The only solution is to completely switch off the computer without shutting down. There are NO mainstream programs on Windows that crash with such dire consequences, it is the sort of thing I might expect from some very dodgy developer, not Adobe.
This happens every time I agree to back up, so the only workaround is to set it to "Never" back up.
Because of this, along with the install issue which I have also reported, I have to say I think this software is apalling.
Windows 7 64 bit Pro, SP1.

Turning off backup of your catalogs is asking for trouble. I tried to do something unusual in LR last week and corrupted everything. Hadn't done a catalog backup for 2 days, so lost 2 days work!
If you have only got your system on a drive to itself, using the free version of Paragon backup&restore only takes about 6 minutes to backup and another 6 minutes to restore it if you decide to do so. A fresh install of Win7 and LR is only going to take an hour at most, probably 30 minutes. At least it would show you whether LR will run fine in a clean install. Then you can decide whether to restore your old system, or slowly install everything on the new installation. I've just done a clean install of Win8, because simply upgrading win7 to Win8 causes some problems, even though it does keep all your other programs. You may not even need everything in your current installation, and you certainly can't use it all at once. So it can be done slowly as you need the other programs. And using Paragon backup you can even restore custom presets, actions, workspaces, etc from your current CS6 to a new CS6 install.
If you definitely don't want to do a reinstall, then I would export your current LR catalog to a new one (transfers all good stuff in the catalog, and can leave behind any old stuff from previous versions), uninstall LR, delete all LR preferences files and all other leftover stuff in LR program catalogs and LR user folders, clean LR stuff from the registry, delete the acr cache, delete all previews, previews.db, etc. and then download a fresh copy of LR 4.3, install it and using the exported catalog (NOT the old one - rename the old one so it can't try using it), recreate your previews, cache, etc. That might do the trick if the corruption is in LR stuff, rather than in your system or other programs.
Bob Frost

Similar Messages

Lightroom 2.6 freezes a lot

I am using LR2.6 with a catalog of about 39000 pictures, on a 64-bit W7 machine with 12g memory. I keep everything in DNG, and export to JPG as needed. The catalog keeps freezing up, and won't let me do anything, sometimes for several minutes at a time. It opens again and is ok for a little while and then it freezes again, sometimes with one or more white panels and a notification that "Lightroom has stopped responding." Sometimes it will go a long time without that happening, other times it is every few seconds.

I think part of the key is to optimize the catalog regularly every couple of days.
Whatever the magic is, somehow the problem seems to have disappeared in
my workflow. I have a catalog of 40,000 DNG pictures, a W7 64-bit, 12g
RAM, quad core and tons of internal and external HD space. I have three
LaCie 2TB external drives, on USB, one of which contains all the DNG
files in my catalog. I backup and optimize the catalog
every few days, which I guess must be the key to something. Other than
that, I cannot think of anything I am doing that is much different from
what I have always done, but somehow things are working smoothly at the
moment. Knock wood. I hope things improve for you as they did for me,
but there are still plenty of mysteries. Maybe Adobe will sneak in some
fixes in their updates (without ever admitting that there were
significant problems in the first place!) and things will keep getting
better.
Date: Fri, 19 Mar 2010 17:56:10 -0600
From: [email protected]
To: [email protected]
Subject: Lightroom 2.6 freezes a lot
I am having a very similar issue with very similar computer. 50,000 images in catalog, i7 920 cpu, 12GB ram, Windows 7 x64.
LR is freezing all the time between 5 and 50 minutes of use. driving me nuts!
I thought I had some bad RAM so I ran memtest86+ for 24hrs and it checked out OK.
I thought it was my RAID array so i ran integrity checks and it came out OK.
I went back to thinking it was RAM and removed all but 2 sticks and tried to re-import my images (thinking maybe also corrupt catalog) and it would freeze at around 11000 images. Swapped RAM for another pair and it happened again.
Then I thought it was a memory leak in LR2.6 so I put all my RAM back and re-imported my images and it was successful and has been running for 3 days straight with no freezes.
so all i think I did was change the order of the RAM (and re-seat it)
Anyone figure out what the actual cause and resolution is?
>

Lightroom Installation Failed on Windows 8.1

While installing Lightroom cc on my windows 8.1, I met this message. Photoshop and illustrator have been installed successfully.
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s) ----------- Payload: Adobe Photoshop Lightroom 5 5.7.1.0 Adobe_Lightroom_x64.msi_5.7.1 ----------- ERROR: 오류 1935.An error occurred during the installation of assembly component {6435B7C0-E0C8-3EA2-91AE-7640034EAFCE}. HRESULT: 0x80070002. ERROR: Install MSI payload failed with error: 1603 - 설치를 하는 동안 오류가 발생했습니다. MSI Error message: 오류 1935.An error occurred during the installation of assembly component {6435B7C0-E0C8-3EA2-91AE-7640034EAFCE}. HRESULT: 0x80070002. ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603 -------------------------------------------------------------------------------------

Errors "Exit Code: 6," "Exit Code: 7"
Mylenium

Lightroom 5.2 freezes when using the spot edit tool with Wacom Intuos 5

Hi,
   I've been using Photoshop 6.x with my Intuos 5 for almost a year and it's been great. I recently purchased Lightroom 5.2 only to discover that when I use the spot edit tool that it freezes when i use this tool as a brush. It starts off smooth, but after brushing across my area i want to clone/heal, Lightroom seems to freeze up, and the spot edit tool is unusable. I can lift my pen off the tablet and a few seconds later Lightroom comes back, but the tablet is basically unusable to me. The mouse works perfectly fine.
I've read other posts at the end of last year '12, that walks through some regedits and disabling some other tablet functions, but none of those work for me. Any suggestions would be appreciated.
Thanks Ed
Lightroom version: 5.2 [922700]
Operating system: Windows 7 Ultimate Edition
Version: 6.1 [7601]
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 2.7 GHz
Built-in memory: 16375.0 MB
Real memory available to Lightroom: 16375.0 MB
Real memory used by Lightroom: 429.4 MB (2.6%)
Virtual memory used by Lightroom: 403.7 MB
Memory cache size: 300.8 MB
Maximum thread count used by Camera Raw: 4
System DPI setting: 144 DPI
Desktop composition enabled: No
Displays: 1) 1920x1200
Adapter #1: Vendor : 1002
          Device : 9498
          Subsystem : 16031462
          Revision : 0
          Video Memory : 1005
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x20
CardID: 38040
Direct2DEnabled: false
GPUDevice: D3D
MaxTexture2DSize: 8192
OGLEnabled: true
Renderer: ATI Radeon HD 4600 Series
ShaderModel: 10.1
Vendor: AMD
VendorID: 4098
Version: 1002:9498:16031462:0000

I solved my own issue. I saw an article @ http://www.lightroomforums.net/showthread.php?19694-Spot-removal-tool-doesn-t-work-with-Wa com-Intuos-5-in-LR-5 that solved my issue.
Step 1:
Walcom Tablet Properties
Step 2:
Click on Customize and change the default line graph from this:
Step 3:
To this
Step 4:
Click OK.
After that, my spot edit tool stopped freezing in LR 5.2 while i was using my intuos 5 pen.
Prior to doing this, I also did the procedure listed here: http://forum.wacom.eu/viewtopic.php?f=10&t=8036
So it's possible that both need to be done in order for the freezing to stop. I hope this can help others.

I'm not a "Cloud" member. I just upgraded to Lightroom 6 from Lightroom 5. All was working well yesterday. Today Lightroom will not open (Windows 7). I see the logo photo over my Lightroom platform but nothing loads and I see "Lightroom not responding

I'm not a "Cloud" member. I just upgraded to Lightroom 6 from Lightroom 5. All was working well yesterday. Today Lightroom will not open (Windows 7). I see the logo photo over my Lightroom platform but nothing loads and I see "Lightroom not responding." I checked the catalogs and see that lrcat-Journal and lrcat-Lock have been created every time I try to open. I have a backup from the first day I upgraded, but Lightroom doesn't want to access it. Should I reinstall?

Well, is the catalogue (and the folder it is in) writable? Have you actually checked the permissions? Lightroom won't be spitting out the error just to tick you off, and - computer wizard or not - this sounds very much like something you'll have to fix at the OS level: it's probably nothing to do with Lightroom or those funny lads at Adobe.
Some light reading for you, courtesy of the site search: https://forums.adobe.com/search.jspa?q=%22+not+writable+and+cannot+be+opened%22&place=%2Fp laces%2F1383621&depth=ALL
It would help to know your OS.

Unable to do Bare Metal Restore on Windows Server 2008R2 Backup from USB Seagate Backup Plus Harddrive

I have done a windows full server backup on to an external Seagate HDD on a Dell PowerEdge T110 II Server running Windows Server 2008 R2
I want to clone this and do a Bare Metal Restore on an identical server at home which has Windows Server 2008 R2 on it.
I boot from the Windows DVD provided, select repair however windows Server 2008 R2 will not find the image of the Seagate drive. The Seagate drive can be seen on the server otherwise. I guess there are options to load the driver, but I don't see them.
Please help. Kind of stuck here
Thanks

I am using a windows server 2008R2 disk to boot up. Both the servers have windows server 2008R2 on them. I have two licenses for each of the servers. I want to use the server at home as a backup server in case the server in office goes down. I used
windows server backup to backup the server at work to a portable USB hard drive. I bought the hard drive home and want to clone the server at work. I heard bare metal restore is the best way to do this. So I booted the server at home with the windows server
2008 r2 disk that I have and clicked repair. I had attached my seagate portable drive to the usb port so that the server could find the image of the server at work, however the server cant find the hard drive or the server image. Is it a problem with my usb
hard drive? Do I need a specific type of usb hard drive to do server image backups?
If I let my server at home boot regularly and it comes up, it can see the image on the hard drive so I dont know how to do the bare metal restore. I know it can be done becuase my IT guy did it when he set up both the servers. I just want to periodically
clone them so make sure the server at home is updated with the settings of the server at work.
Thanks for any help here

Screen resolution in Lightroom 4 on Lenovo windows 8

How can I increase the resolution so I can read the text

Hi Jim
Think Young, but it is already "large"
The text is so small that to Read need a magnifying glass to Read the text
The program is useless at present
Sendt fra min iPad
Den 07/04/2014 kl. 18.32 skrev Jim Wilde <[email protected]>:
Re: Screen resolution in Lightroom 4 on Lenovo windows 8
created by Jim Wilde in Photoshop Lightroom - View the full discussion
JIm, you can make the text larger....look at the Interface Tab on the Preferences menu and you'll see several different Font size options (although there are less on OSX apparently). Make a selection, then close and restart Lightroom for the change to take effect.
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I have a dual monitor setup. When I paste develop settings from one image to another, Lightroom switches the active window.

Strange problem. Lightroom 5.5. Windows 8.1. Dual monitor setup.
I'm processing a large batch of photos. I have Monitor #1 set as my main develop window, with Monitor #2 set only to display a larger version of the image I'm working with. If I copy the develop settings off of one image and try to paste them onto another image, Lightroom will switch from Monitor #1 to Monitor #2 as the main develop window, and will not display anything on Monitor #1.
If I then try to paste develop settings onto another image on Monitor #2, LR will then display a larger version of the image I'm working with on Monitor #1.
To work the way I want to, I have to continually drag my develop window back to Monitor #1 every time I try to paste develop settings onto a new image. How can I make this stop?

I just tried what I think you’re saying you’re doing and I don’t have the problem with LR 5.5 on Windows 7 SP 2.
Does the same thing happen whether you use the key shortcuts vs the Settings / Copy/Paste options on the menu?
I ask this because if you’re using the keyboard shortcuts, maybe you have some display-manager program that has bound itself to the Ctrl-Shift-V (paste settings) to the function of move-to-other-monitor which would do at least part of what you describe.
You can also test this theory by doing a Ctrl-Shift-V with an application other than LR as the active window and see if it moves. I suppose Ctrl-Shift-C might also play into it so try both of these hot-key combinations with a program that isn’t LR.
If none of this sheds any light on the situation, then give a more detailed description of the low-level functions you’re doing to accomplish the copy-paste of settings, so someone else could replicate the steps exactly.
Specific detailed steps, like:
left-click on source photo’s thumbnail in the filmstrip
press Ctrl-Shift-C to copy the settings
click Check-None
enable the white-balance and calibration checkboxes
click Ok
left-click on destination photo's thumbnail in the filmstrip
click on Settings / Paste Settings in LR’s menus to paste the settings to the selected photo

IPod (with video) freezes Windows XP - POSSIBLE SOLUTION

Hi everyone,
I bought a 5g 30gig iPod with video a few days ago, and immediately ran into the "iPod freezes Windows when connected via USB 2.0" problem. I read through every possible post on this website, on iLounge, on Microsoft's forums, etc. There seems to be quite a substantial number of people running into this problem, because I've been seeing posts about this all over the place.
My specific problem was that whenever I plugged in my iPod, the iPod would display "do not disconnect" and iTunes would begin to recognize it - sometimes it would reach the point where it would begin to update - and then the computer would completely freeze. The iPod would "disconnect" and be completely usable, but the computer would not respond to anything what-so-ever. I had to perform a hard restart to get the computer usable again. No error messages, no "ctrl-alt-del" saves, nothing. It would also lock in the same exact way if I just plugged the iPod in without starting iTunes (iTunes wouldn't automatically start, computer would just lock up after a few moments).
Anyway, my problem was solved through a procedure I saw in a post somewhere (I'm pretty sure it was on these forums, actually). Basically, it seems as though there is some sort of conflict between iTunes, Quicktime, and Symantec's anti-virus.
The process is pretty simple - completely turn off whatever version of Symantec you're using (Norton AntiVirus, Firewall, whatever... I'm running Symantec Corporate AntiVirus 10). Then, uninstall Quicktime and iTunes (it might not be absolutely necessary to completely uninstall iTunes - I uninstalled Quicktime and then "repaired" the iTunes installation).
This seemed to resolve the situation entirely - I've updated my iPod three times now, and charged it, with no problems. Hopefully this continue to work... !
Incidentally, I think it's disgusting that this seems to be such a prevalent problem, yet Apple so far refuses to acknowlege its existence, much less provide a solution. As a long-time Windows/Microsoft user (notice I didn't say 'fan'), I expected much more from Apple.
Anyway, good luck!
- Damion
IBM Thinkpad x30 Windows XP Pro Pentium IIIm 1.3ghz, 768mb RAM

Hi!
I have the same problem, though using iPod Touch.
My PC crashes just after charging sound on th iPod sounds.
I can be loggen on or not.
I have tried the 5R's two times
I have removed SP3, didn't help.
I have updated to iTunes 8.0.1: Didn't help.
But I have an portable PC (job PC) where it is working fine, both PC's using XP Pro, english version.
So, just now, I am very dissapointed bu the Apple products (and it took me 20 years of Software Engineering before i bought something from Apple ..... )
So the stress test will be: Will Apple do anything with this ?

Lightroom 5.0 on Windows 7 - Photo Caption problem in Book Module

Using Lightroom 5.0 on Windows 7, I have produced a 76 page book in the Book Module with multiple photos on most pages, but two photos were not showing their captions, and did not print same in a proof PDF print run. I had the photo captions in the Meta Data, but have subsequently entered the pertinent photo caption via Custom Text from the left control panel, and also directly into the photo caption print box without success. I have changed the photo size, without a successful outcome, but when I did an auto cell fill of the photo the caption appeared within the photo, but disappeared when sizing was reduced back. I have exhausted all help avenues at this stage.

Frustrated Beginner wrote:
Thanks for your input and efforts to assist. I have resisted removing and replacing, as the 1966 passport photo has a lengthy (approx 60) adjustments showing in the history, as a result of its age. Hence I think that I will just have tolerate these somewhat minor, I suppose, aberrations and just send it off to Blurb as is, as restoring so many old photos to a more presentable print status has taken me 3 months as it is.
I don't understand why this a problem. You are removing a page from the book and adding back again. You are not removing the photo from the catalog, therefore you would not loose you are adjustments. Books are just another way of rendering photos.

Lightroom 4 usable on windows xp?

Does Lightroom 4 operate on Windows XP?
My system is XP pack 3, but when I try to install Lightroom 4 beta from the .exe I get Vista or 7 is needed. Does that mean that Lightroom 4 needs exclusively Vista or 7?
Thank YOU

Hi Icafiero!
No, LR4 will not run on XP. Here are the official minimum specs:
MAC
*Multicore Intel® processor with 64-bit support
*Mac OS X v10.6.8 (Snow Leopard) or v10.7 (Lion)
*2GB of RAM
*1GB of available hard-disk space
*1024x768 display
*DVD-ROM drive
*Internet connection required for Internet-based services*
WIN
*Intel® Pentium® 4 or AMD Athlon® 64 processor
*Microsoft® Windows Vista® with Service Pack 2 or Windows 7 with Service Pack 1
*2GB of RAM
*1GB of available hard-disk space
*1024x768 display
*DVD-ROM drive
*Internet connection required for Internet-based services*

I would like to use Lightroom. I have Windows desktop, Galaxy S5 phone(android), and iPad. Is this all compatible?

I would like to use Lightroom. I have Windows desktop, Galaxy S5 phone(android), and iPad. Is this all compatible?

Lightroom 5 is supported in Windows 7 or newer. You will be able to use Lightroom Mobile on the iPad, but Lightroom Mobile is not yet supported on Android devices. That support is suspected to be added sometime in the future. Also, take note that you must have a creative cloud account in order to use Lightroom mobile.

Problems installing Lightroom 4.4 on Windows 7 Ultimat 64bit

Hi everyone,
I have probplems installing Lightroom 4.4 on Windows 7 Ultimate 64bit and hope somebody can help me.
By the way: Lightromm 4.3 is still working fine.
Installation fails with the meassage
"Fehler beim Lesen von Datei: C:\Users\Markus\AppData\Local\Temp\{F7E7AEA5-5112-4244-B427-EC75DV1036A}\Adobe_Lightroom_ x64.msi. Überprüfen Sie, ob die Datei existiert und ob Sie darauf zugreifen können."
Translation:
Error on reading File: C:\Users\Markus\AppData\Local\Temp\{F7E7AEA5-5112-4244-B427-EC75DV1036A}\Adobe_Lightroom_ x64.msi Please check if the file exists and if you have access.
The file exists and I have access...
Any suggestions?
Markus

I was finally able to uninstall CS4 - it takes forever - and reinstall the original CS4 master suite on Windows 7. Then I used the help menu update tool to update directly from 4.0 - a download 930 MBs - that took a long time too - there must have been a huge number of folks downloading from Adobe last night. This morning, the updates worked and the 4.1 update is working smoothly with AVCHD and HDV and other functions all working.
Thanks everyone. As far as back up goes, I back up everything on separate drives. So if I'm currently working on a project, I'll have all the footage and project files duplicated on a separate drive. And, if it's a huge job, I may get paranoid and triple back it up
As far as backing up the system drive on my production machine - there's not much to back up - nothing other than CS4 and other plugins - in fact, I'll intentionally do a clean re-install once every 6 months or at least once a year just to humor myself.
But my test machine - now I have a deconstructionist approach - I'll try to break it just so I can then see what it takes to fix it!

Lightroom 5 is freezing in the Library module. I can't access folders or import photos!!! HELP!!!

Lightroom 5 is freezing in the Library module. I can't access folders or import photos!!! HELP!!!

Dont know if this is a new occurrence or very many details but try changing "permissions".
Navigate to the following folder: /Users/[user name]/Library/Application Support/Adobe/Lightroom
Highlight the Lightroom folder and chose File > Get Information
Under Sharing & Permission, verify that your have Read & Write Privileges. If not, click the padlock icon at the lower right, enter your password when prompted, then click the Read only entry and select Read & Write.

Lightroom Developer turn off Windows 8.1 itself - Developer sammuttaa koneen

Lightroom Developer turn off Windows 8.1 itself
At first, I downloaded the pictures; Import pictures work properly and I can see the downloaded image on my desktop. Next, I press the Developer button in and the PC computer restart/shutdown!!!
Operating system is Windows 8.1 / 64 bit, RAM 16 GB, nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, with NVIDIA GeForce GTX 970 card. Lightroom is installed SSD-drive (C:\) and Lightroom_Catalog is HDD drive D:\Lightroom. All my images are d:\pictures\.. folders or subfolders. What's the matter - what should I do?
Same in Finnish
Lightroom Developer sammuttaa koneen
Kuvat onnistuu ladata työpöydälle moitteetta. Kun painan ladatun kuvan kohdalla Developer-painiketta, koko Windows kaatuu/käynnistyy uudestaan. Muistia pitäisi olla riittävästi. Mitä tehdä, missä vika?

Hmm, not sure I completely understand now. What exactly simultaneously should mean in this context? The thing is that it seems there's no chance in getting the connection to work when I first turn on the client on my Windows computer. The other way (starting on my Linux computer) it works just fine, and I am able to connect from my Windows to my Linux anytime.
Also I'm not sure that this is the problem, cause it seems that same problem apply to connection to other computers as well (however this impression is based on a testing with just a very few tries, so I'll try to test it more soon).
Thanks for the explaining anyway!

Lightroom 4 fatally freezes windows 7 on backup

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