Lightroom 5.6 on Win 7 Pro 64 bit SP1 tying up CPUs, running very slowly

Hi,
I have Lightroom 5.6. Whenever I use the Spot removal, Graduated filter, Radial filter or Adjustment brush tools in the develop module, it ties up the 6 CPU cores (as viewed in Task Manager) so everything goes very slowly. For example, the effect of a stroke with the Adjustment brush only appears on screen after 5 seconds or more.  Sometimes it gets so bad that I have to kill the process and restart Lightroom.  It affects other programs running at the same time, as they can't get enough CPU.  It is basically unusable. An edit that should take five minutes can take an hour.
The problem happens when I either
In the Library module I select an image that I have previously used the tools mentioned above on
or
In the Develop module when I use those tools.
It is not just an issue with Lr 5.6 - previous versions also did this on my system.
My workflow is:
Browse the library module, adding images to a collection (Canon EOS 7D raw)
For each image in the collection I:
Select the image
Create a virtual copy
Stack the original and copy together
Edit the copy
Export AdobeRGB 16 bit PSD to Photoshop for sharpening and conversion to CMYK
Place the image into my InDesign document
I occasionally use Perfect Photo Suite 8.x on my images from within Lightroom.
I have been a software developer for over 30 years, so I'm not doing anything stupid. Lightroom is just spinning the CPU cores to no effect, like it has a thread or threads in an infinite loop.
I typically have Lightroom, Photoshop (CC or CS6) and InDesign CS6 running at the same time.  All three together occupy just over half of the available RAM.
I have a prettty fast machine (see the specs below) and other software does not tie it up like this (except rendering video in Pr or Ae, which I expect).
I have tried googling for an answer, with no success.
I feel this is an issue that Adobe ought to provide technical assistance for, given the technical nature and severity of the problem.
Please help.
Machine details:
Windows 7 Professional 64 bit, Service pack 1, all updates applied
Processor AMD Phenom(tm) II X6 1055T Processor
Memory (RAM) 16.0 GB
Graphics NVIDIA GeForce GTX 780 3GB
Primary hard disk 71GB Free (209GB Total)
Disk Storage Total: 5.9 TB

Thank you curve8530curve8330 for stepping up and helping me out ...
I think I'll try re-installing the BB Desktop Software 7.1.0.41 ... the ' ... no  BB Device Software installed ... ' GUI message has me concerned that there has been a Registry disconnect somehow involving the USB driver software registered with BB D. S. 7 ... this would indeed be a Windows 7 problem ... I'll update the thread and give you credit for pointing me in this direction ... if it works.
However, to be clear, I am connecting my 9630 using a USB interface cable connected to a USB 2.0 port on the Win 7 system ... I am not removing the 8GB MicroSDHC card from the phone and then utilizing a MicroSD to SD adapter or SD port ... whatsoever.
And , as for connecting via another computer, now that I have thought about this some more, that may have been what precipitated the problem in the first place ... I had experimentally tried re-connecting the 9630 to an XP Pro SP3 32-bit notebook loaded with BB D. M. 5.0.1.28 ... (after never having done so again since the Win 7 Pro SP1 64-bit / BB D. S. 7.1.0.41 system came into use).  I don't see, off-hand, how that could have caused this issue, however, the coincidence is too large to ignore.
FFF

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        Destinations:
            Time Capsule [Local]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 271.45 GB X 3)
    Top Processes by CPU: ℹ️
            11%    WindowServer
             5%    com.apple.WebKit.Networking
             3%    Mail
             3%    Safari
             2%    Dock
    Top Processes by Memory: ℹ️
        365 MB    com.apple.WebKit.WebContent
        133 MB    Safari
        120 MB    Mail
        47 MB    mdworker
        39 MB    mds_stores
    Virtual Memory Information: ℹ️
        36 MB    Free RAM
        1.05 GB    Active RAM
        1.03 GB    Inactive RAM
        810 MB    Wired RAM
        21.89 GB    Page-ins
        521 MB    Page-outs
    Diagnostics Information: ℹ️
        Apr 15, 2015, 12:14:37 PM    Self test - passed
        Apr 14, 2015, 03:59:14 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-155914_[red acted].crash
        Apr 14, 2015, 03:59:10 PM    /Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-155910_[redacted].crash
        Apr 14, 2015, 12:59:36 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-125936_[red acted].crash
        Apr 14, 2015, 12:59:31 PM    /Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-125931_[redacted].crash

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    One of the myths that circulate on this site is the myth that the current version of OS X always needs to more than 4 GB of memory to run well. The myth is based on nothing except the fact that some people keep repeating it. Apple is today selling new Macs with 4 GB of memory that can never be upgraded after they leave the factory. Those Macs come with Yosemite preinstalled, and it can never be downgraded to an older version. So if you were to believe the myth, you would also believe that Apple knows that it's selling products that are permanently crippled right out of the box, no matter how they're used. Read this discussion before you spend money on memory that you may not need.
    Some users do need more than 4 GB of memory for full performance. They are running memory-intensive applications, such as photo or video editors, or they're running many programs concurrently, or they have more than one account logged in at the same time. Whether you're one of those users can be determined, in part, by observing the level of memory pressure in the Memory tab of the Activity Monitor window. If the memory pressure graph always stays in the green zone, then a shortage of memory is not causing the problem.
    Even if memory pressure is high, that doesn't necessarily mean that adding more memory will help. If one or more processes has a memory leak—a kind of bug—then adding memory, no matter how much, won't help. It will merely delay the onset of the problem, perhaps only by a few minutes or less. That is very likely the case if you already have more than 4 GB.

  • Macbook Pro Running Very Slowly

    Lately, my Macbook Pro has been running very slowly. The rainbow wheel keeps popping up and it takes a very long time to open windows or quit applications. Also, the computer gets really slowly even if only a few applications are open (e.g. Microsoft Word and iTunes). This problem has started recently, a few months after installing OSX 10.9.5. I don't know if this is the problem, if the hard drive needs to be cleared, some programs are taking up too much RAM, or if the computer is just getting old. Any help would be appreciated, and I have included the EtreCheck below as well.
    EtreCheck version: 2.1.8 (121)
    Report generated February 20, 2015 at 11:56:30 AM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 1000
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 7 days 23:24:10
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (165.99 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.usboverdrive.driver.hid (3.0.1) [Click for support]
        [not loaded]    com.veltrop.taylor.driver.virtualhid (1.1) [Click for support]
            /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
        [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
            /System/Library/Extensions/USBOverdrive.kext/Contents/PlugIns
        [not loaded]    com.usboverdrive.driver.hid.safe (3.0.1) [Click for support]
    Startup Items: ℹ️
        ChmodBPF: Path: /Library/StartupItems/ChmodBPF
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.AOSNotificationOSX.plist [Click for details]
        [failed]    com.apple.wdhelper.plist
    Launch Agents: ℹ️
        [running]    com.brother.LOGINserver.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.motorola.motohelper.plist [Click for support]
        [loaded]    com.motorola.motohelperUpdater.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.barebones.textwrangler.plist [Click for support]
        [loaded]    com.github.GitHub.GHInstallCLI.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.motorola-mobility.mmcfgd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [failed]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [failed]    com.bitcasa.BitcasaUI.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.LogRotator.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.Service.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.UninstallAgent.plist [Click for support]
        [loaded]    com.BlueStacks.AppPlayer.UpdaterAgent.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    User Login Items: ℹ️
        uHD-Agent    Application  (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        MotoCastUpdater    Application Hidden (/Applications/MotoCast.app/Contents/Resources/MotoCastUpdater.app)
        Android File Transfer Agent    Application  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
        USBOverdriveHelper    UNKNOWN  (missing value)
        Google Drive    Application  (/Applications/Google Drive.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
        BitTorrent    UNKNOWN  (missing value)
        MotoCast    Application Hidden (/Applications/MotoCast.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 20 Check version
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin1: Version: Java 8 Update 20 [Click for support]
        CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
    User internet Plug-ins: ℹ️
        BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 [Click for support]
        Picasa: Version: 1.0 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    3rd Party Preference Panes: ℹ️
        Citrix Online Plug-in  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        MagicPrefs  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            19%    Google Chrome
             7%    WindowServer
             2%    hidd
             1%    NETGEARGenieDaemon
             0%    Google Drive
    Top Processes by Memory: ℹ️
        180 MB    Google Chrome
        82 MB    Finder
        35 MB    Google Chrome Helper
        34 MB    ocspd
        34 MB    mds_stores
    Virtual Memory Information: ℹ️
        28 MB    Free RAM
        906 MB    Active RAM
        890 MB    Inactive RAM
        1.17 GB    Wired RAM
        39.99 GB    Page-ins
        423 MB    Page-outs

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Macbook Pro has begun to run very slowly. Is there any way to fix this?

    Yesterday my mac started to run very slowly to the extent that it takes far longer to open files, apps and even startup. There is no reason in particular I can think of for this happening - computer was used normally that day.
    I have run diskutility and the HD seems to be fine.
    Any help would be greatly appreciated.
    EtreCheck:
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.9 GHz Intel Core i7 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:25:48
    Disk Information:
              TOSHIBA MK7559GSXF disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 629.3 GB (317.48 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
                        BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 120 GB (17.32 GB free)
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.logmein.hamachi          (1.0)
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.logmein.hamachi.plist 3rd-Party support link
              [System] com.motorola-mobility.mmcfgd.plist 3rd-Party support link
              [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
              [System] com.logmein.hamachimb.plist 3rd-Party support link
              [System] com.motorola.MDMUpdater.plist 3rd-Party support link
              [System] com.motorola.motohelper.plist 3rd-Party support link
              [System] com.motorola.motohelperUpdater.plist 3rd-Party support link
              [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
              [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Dropbox
              Android File Transfer Agent
              Google Drive
              Autodesk 360
              HPEventHandler
              HP Scheduler
    Internet Plug-ins:
              o1dbrowserplugin: Version: 5.1.5.17733 3rd-Party support link
              Unity Web Player: Version: UnityPlayer version 4.1.2f1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              googletalkbrowserplugin: Version: 5.1.5.17733 3rd-Party support link
              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
              AdobePDFViewer: Version: 10.1.9 3rd-Party support link
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Safari Extensions:
              AdBlock: Version: 2.6.18
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Trusteer Endpoint Protection  3rd-Party support link
    Old Applications:
              None
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 586.08 GB Disk used: 290.40 GB
              Destinations:
                        SAMSUNG [Local] (Last used)
                        Total size: 931.18 GB
                        Total number of backups: 3
                        Oldest backup: 2013-12-21 16:15:17 +0000
                        Last backup: 2014-02-15 15:15:17 +0000
                        Size of backup disk: Adequate
                                  Backup size 931.18 GB > (Disk used 290.40 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   3%          WindowServer
                   1%          EtreCheck
                   1%          mdworker
                   1%          Safari
                   0%          Google Chrome
    Top Processes by Memory:
              197 MB          Safari
              141 MB          com.apple.WebKit.WebContent
              106 MB          com.apple.IconServicesAgent
              98 MB          Google Chrome
              74 MB          Google Drive
    Virtual Memory Information:
              3.73 GB          Free RAM
              2.61 GB          Active RAM
              804 MB          Inactive RAM
              903 MB          Wired RAM
              854 MB          Page-ins
              0 B          Page-outs

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • MacBook Pro mid-2012 running very slowly after upgrade to Yosemite

    Problem description:
    MacBook Pro mid-2012 - installed Yosemite, and the system now crawls. Webpages have very delayed responses, can take 30+ seconds to react to typing or selection. I turned off FileVault, that did not appear to help. Emptied the trash, removed some obsolete fonts. Any help for what else to try would be much appreciated.
    EtreCheck version: 2.0.11 (98)
    Report generated November 30, 2014 at 4:10:51 PM CST
    Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2012) (Verified)
    MacBook Pro - model: MacBookPro9,2
    1 2.9 GHz Intel Core i7 CPU: 2-core
    8 GB RAM Upgradeable
    BANK 0/DIMM0
    4 GB DDR3 1600 MHz ok
    BANK 1/DIMM0
    4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
    Intel HD Graphics 4000 -
    Color LCD 1280 x 800
    DELL 1901FP 1280 x 1024 @ 60 Hz
    System Software: ℹ️
    OS X 10.10.1 (14B25) - Uptime: 16:36:35
    Disk Information: ℹ️
    APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
    S.M.A.R.T. Status: Verified
    EFI (disk0s1) <not mounted> : 210 MB
    disk0s2 (disk0s2) <not mounted> : 749.30 GB
    Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
    Western Digital My Book 640.14 GB
    S.M.A.R.T. Status: Verified
    My Book (disk3s1) /Volumes/My Book : 640.13 GB (2.29 GB free)
    HP Officejet J6400 series
    Apple, Inc. Keyboard Hub
    Apple Inc. Apple Keyboard
    Toshiba External USB 3.0 2 TB
    S.M.A.R.T. Status: Verified
    EFI (disk2s1) <not mounted> : 210 MB
    Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 2.00 TB (544.67 GB free)
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. iPhone
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
    Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
    Mac App Store and identified developers
    Kernel Extensions: ℹ️
    /Applications/Boom.app
    [loaded] com.globaldelight.driver.BoomDevice (1.3 - SDK 10.9) Support
    /Applications/Toast 10 Titanium/Toast Titanium.app
    [not loaded] com.roxio.BluRaySupport (1.1.6) Support
    [not loaded] com.roxio.TDIXController (1.7) Support
    /Applications/VMware Fusion.app
    [not loaded] com.vmware.kext.vmci (90.4.19) Support
    [not loaded] com.vmware.kext.vmioplug.10.1.26 (10.1.26) Support
    [not loaded] com.vmware.kext.vmnet (0143.58.62) Support
    [not loaded] com.vmware.kext.vmx86 (0143.58.62) Support
    [not loaded] com.vmware.kext.vsockets (90.4.24) Support
    /System/Library/Extensions
    [not loaded] com.SiliconImage.driver.Si3132r5 (1.5.16) Support
    [not loaded] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16) Support
    [not loaded] com.devguru.driver.DIFMCDFree (1.1.0) Support
    [not loaded] com.devguru.driver.DIFMSerial (1.1.0) Support
    [not loaded] com.fklt.driver (1.8.0) Support
    [not loaded] com.novatelwireless.driver.3G (2.2.8) Support
    [not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) Support
    [not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.6) Support
    [not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.6) Support
    [not loaded] com.wacom.kext.wacomtablet (6.1.5) Support
    [loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8) Support
    /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
    [not loaded] com.novatelwireless.driver.3GData (2.2.8) Support
    /Users/[redacted]/Downloads/Transmit.app
    [not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) Support
    Startup Items: ℹ️
    ProTec6: Path: /Library/StartupItems/ProTec6
    SATARaid5Daemon: Path: /Library/StartupItems/SATARaid5Daemon
    Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
    [failed] com.apple.bird.plist
    [failed] com.apple.CallHistoryPluginHelper.plist
    [failed] com.apple.CallHistorySyncHelper.plist
    [failed] com.apple.cloudd.plist
    [failed] com.apple.cmfsyncagent.plist
    [failed] com.apple.coreservices.appleid.authentication.plist
    [failed] com.apple.EscrowSecurityAlert.plist
    [failed] com.apple.icloud.fmfd.plist
    [failed] com.apple.nsurlsessiond.plist
    [failed] com.apple.recentsd.plist
    [failed] com.apple.scopedbookmarkagent.xpc.plist
    [failed] com.apple.spindump_agent.plist
    [failed] com.apple.telephonyutilities.callservicesd.plist
    [failed] com.apple.xpc.loginitemregisterd.plist
    Problem System Launch Daemons: ℹ️
    [failed] com.apple.awdd.plist
    [failed] com.apple.ctkd.plist
    [failed] com.apple.icloud.findmydeviced.plist
    [failed] com.apple.ifdreader.plist
    [failed] com.apple.installd.plist
    [failed] com.apple.MobileFileIntegrity.plist
    [failed] com.apple.nehelper.plist
    [failed] com.apple.nsurlsessiond.plist
    [failed] com.apple.periodic-daily.plist
    [failed] com.apple.softwareupdated.plist
    [failed] com.apple.tccd.system.plist
    [failed] com.apple.wdhelper.plist
    [failed] com.apple.xpc.smd.plist
    Launch Agents: ℹ️
    [invalid?] com.adobe.AAM.Updater-1.0.plist Support
    [failed] com.adobe.CS5ServiceManager.plist Support
    [loaded] com.google.keystone.agent.plist Support
    [loaded] com.oracle.java.Java-Updater.plist Support
    [running] com.wacom.wacomtablet.plist Support
    [loaded] org.macosforge.xquartz.startx.plist Support
    Launch Daemons: ℹ️
    [loaded] com.adobe.fpsaud.plist Support
    [invalid?] com.adobe.SwitchBoard.plist Support
    [loaded] com.google.keystone.daemon.plist Support
    [running] com.icyblaze.iDocumentHelper.plist Support
    [loaded] com.microsoft.office.licensing.helper.plist Support
    [loaded] com.oracle.java.Helper-Tool.plist Support
    [loaded] com.oracle.java.JavaUpdateHelper.plist Support
    [loaded] com.roamingclient.cell.mac.roamingclient.plist Support
    [not loaded] com.sierrawireless.SierraReset.plist Support
    [running] com.sierrawireless.SWoCMon.plist Support
    [invalid?] com.sierrawireless.SWoCTool.plist Support
    [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    User Launch Agents: ℹ️
    [invalid?] com.adobe.AAM.Updater-1.0.plist Support
    [invalid?] com.adobe.ARM.[...].plist Support
    [invalid?] com.adobe.ARM.[...].plist Support
    [invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
    [loaded] com.koingosw.MacCleanse4Helper.Reminder.plist Support
    [loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist Support
    User Login Items: ℹ️
    Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
    Boom Application (/Applications/Boom.app)
    iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    VMware Fusion Helper UNKNOWN (missing value)
    Reminders Application (/Applications/Reminders.app)
    VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
    Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
    Box Sync Application (/Applications/Box Sync.app)
    Dropbox 3 Application (/Applications/Dropbox 3.app)
    Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 7 Update 60 Check version
    o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
    WacomNetscape: Version: 1.1.0-5 Support
    Default Browser: Version: 600 - SDK 10.10
    Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 Support
    WacomSafari: Version: 1.1.0-5 Support
    AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
    FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
    AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
    Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
    Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
    iPhotoPhotocast: Version: 7.0
    googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
    CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
    CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
    SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
    DirectorShockwave: Version: 11.6.5r635 Support
    User Internet Plug-ins: ℹ️
    WebEx64: Version: 1.0 - SDK 10.6 Support
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    Google Earth Web Plug-in: Version: 7.1 Support
    ZoomUsPlugIn: Version: ZoomBundleVersionNumber - SDK 10.9 Support
    Safari Extensions: ℹ️
    Omnibar
    Audio Plug-ins: ℹ️
    DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
    Flash Player  Support
    Flip4Mac WMV  Support
    Java  Support
    MacFUSE  Support
    NTFS-3G  Support
    Tuxera NTFS  Support
    Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
    Destinations:
    Time Machine Backups [Local]
    Total size: 2.00 TB
    Total number of backups: 64
    Oldest backup: 2013-11-30 08:18:51 +0000
    Last backup: 2014-11-30 05:20:09 +0000
    Size of backup disk: Excellent
    Backup size 2.00 TB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
        66% backupd
        22% mtmfs
         9% Box Sync
         3% WindowServer
         3% iTunes
    Top Processes by Memory: ℹ️
    735 MB backupd
    129 MB Google Chrome
    86 MB mds_stores
    77 MB iTunes
    69 MB firefox
    Virtual Memory Information: ℹ️
    28 MB Free RAM
    1.65 GB Active RAM
    1.64 GB Inactive RAM
    1.28 GB Wired RAM
    22.18 GB Page-ins
    204 MB Page-outs

    My apologies - this post was duplicated inadvertently. Please use:  MacBook Pro mid-2012 running very slowly after upgrade to Yosemite
    Thanks!

  • Macbook Pro 10.6.8 - 4GB started running extremely slowly.

    All of a sudden my Macbook Pro 10.6.8 - 4GB started running extremely slowly. I verified the disk and got an OK.  I have plenty of memory. Any clue?

    I do need to learn how to use the communities...sorry. First time.
    I do have lots of free disk space though.
    The problem seems to be solved, after a whole day searching for help on the net.
    I read somewhere to check my Console.app for repeated information. Then I saw my Mackeeper antivirus was sending the same message every 5 seconds for the last 15 hours. Thousands and thousands of the same message. I turned off the Real-time Protection, restarted the computer and all is fine. Just can't believe it.
    Where I live it is kind of hard to get assistance.
    Tks for your help.

  • MacBook Pro running very slowly, with lots of pinwheeling, especially in Safari

    Here's the Etrecheck report:
    Problem description:
    Mac is running very slowly…especially Safari…lots of pinwheel time.
    EtreCheck version: 2.1.8 (121)
    Report generated March 17, 2015 5:16:05 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 299
    Video Information: ℹ️
        Intel HD Graphics 4000 - VRAM: 512 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.8.5 (12F45) - Time since boot: 22:59:8
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (438.20 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
        [loaded]    com.kaspersky.kext.kimul.44 (44) [Click for support]
        [loaded]    com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
            /System/Library/Extensions
        [loaded]    com.kaspersky.kext.klif (3.0.4d41) [Click for support]
        [loaded]    com.kaspersky.nke (1.6.4d15) [Click for support]
    Problem System Launch Agents: ℹ️
        [failed]    com.apple.accountsd.plist [Click for details]
        [failed]    com.apple.coreservices.appleid.authentication.plist [Click for details]
        [failed]    com.apple.pbs.plist [Click for details]
        [failed]    com.apple.printtool.agent.plist [Click for details]
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.wdhelper.plist [Click for details]
    Launch Agents: ℹ️
        [running]    com.kaspersky.kav.gui.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.kaspersky.kav.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 6.1 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        Flip4Mac WMV Plugin: Version: 2.3.4.1 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.1
        CitrixICAClientPlugIn: Version: 11.1.0 [Click for support]
        iPhotoPhotocast: Version: 7.0
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Virtual Keyboard
        URL Advisor
    3rd Party Preference Panes: ℹ️
        BrowserPlus  [Click for support]
        Citrix online plug-in  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 61.05 GB
        Destinations:
            Macintosh HD [Local]
            Total size: 500.11 GB
            Total number of backups: 9
            Oldest backup: 2013-09-10 23:44:06 +0000
            Last backup: 2015-03-16 15:01:07 +0000
            Size of backup disk: Adequate
                Backup size 500.11 GB > (Disk used 61.05 GB X 3)
    Top Processes by CPU: ℹ️
             2%    kav
             1%    WindowServer
             0%    Safari
             0%    WebProcess
             0%    kav_agent
    Top Processes by Memory: ℹ️
        1.10 GB    Safari
        558 MB    WebProcess
        129 MB    kav
        86 MB    Mail
        30 MB    WindowServer
    Virtual Memory Information: ℹ️
        450 MB    Free RAM
        1.38 GB    Active RAM
        1.31 GB    Inactive RAM
        1.15 GB    Wired RAM
        4.22 GB    Page-ins
        4.50 GB    Page-outs
    Diagnostics Information: ℹ️
        Mar 16, 2015, 06:13:31 PM    Self test - passed

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My macbook pro is running very slowly since upgrading to Yosemite.  How can I cure this or how do I remove Yosemite?

    My macbook pro (13inch mid 20101) is running very slowly since I upgraded to Yosemite.  How can I cure this or how can I remove Yosemite?
    OS X 10.10.1
    2.4 GHz Intel Core 2 duo
    4GB 1067 MHz DDR3
    NVIDIA GeForce 320M 256MB
    Opening apps or web pages is incredibly slow and extremely frustrating.

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    5. Reinstall Yosemite from Scratch:
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    How to Clean Install OS X Yosemite
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • Help! My MacBook Pro suddenly began running very slowly.

    Could someone help? All of a sudden, my MacBook Pro began running very slowly. Here is a  report I ran:
    EtreCheck version: 1.9.15 (52)
    Report generated October 8, 2014 12:32:34 PM PDT
    Hardware Information: ?
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ?
      Mac OS X 10.7.5 (11G63) - Uptime: 0 days 14:39:59
    Disk Information: ?
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      disk0s1 (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (468.87 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ?
      Apple, Inc. MacBook Pro
    Problem System Launch Agents: ?
      [failed] com.apple.coreservices.appleid.authentication.plist
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ?
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ?
      iTunesHelper
    Internet Plug-ins: ?
      Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.1
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
    Safari Extensions: ?
      Pin It Button
    Audio Plug-ins: ?
      iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    User Internet Plug-ins ?
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    3rd Party Preference Panes: ?
      Flash Player  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          3% WindowServer
          0% Activity Monitor
          0% activitymonitord
          0% SystemUIServer
          0% configd
    Top Processes by Memory: ?
      176 MB Safari
      106 MB WebProcess
      57 MB Finder
      49 MB mds
      45 MB WindowServer
    Virtual Memory Information: ?
      2.24 GB Free RAM
      832 MB Active RAM
      386 MB Inactive RAM
      579 MB Wired RAM
      292 MB Page-ins
      0 B Page-outs

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Macbook Pro running very slowly, randomly shutting off and overheating. No idea what the problem is! Please help!

    I got macbook pro about a year and a half ago and up until now it has been running fine.
    However, in the last few days, it has been started to run tediously slowly!
    It wont allow me to open applications and i have to force quit out of any applications I finally manage to have because they freeze or stop responding.
    On Google Chrome, pages become unresponsive every few minutes.
    Even writing this post took more than 20 minutes as the laptop kept freezing and the webpage became unresponsive.
    It also randomly shuts off and when it restarts, a message comes up saying my Macbook was restarted because of an error.
    I haven't downloaded or updated anything that I know of recently that would have caused this.
    Ive been reading through some of the fourms on this and I thought it'd be helpfull to post some of the information you may need to help me solve this problem!
    Id be very gratefull if any of you could help! Thanks!
    In the Activity Monitor, my CPU is currently:
    System: 3.40%
    User: 4.20%
    Idle: 92.40%
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 6:22:39
    Disk Information:
              TOSHIBA MK7559GSXF disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 749.3 GB (357.93 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Configuration files:
              /etc/hosts - Count: 44 - Corrupt!
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] org.eyebeam.SelfControl.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
              [System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
              [not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Dropbox
              Android File Transfer Agent
    Internet Plug-ins:
              OVSHelper: Version: 1.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
              DivXBrowserPlugin: Version: 2.2 3rd-Party support link
              Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe
              QuickTime Plugin: Version: 7.7.3
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
              AdobePDFViewer: Version: 10.1.9 3rd-Party support link
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Safari Extensions:
              DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
              AdBlock: Version: 2.5.45
              AdBlock: Version: 2.6.18
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              DivX  3rd-Party support link
              Flash Player  3rd-Party support link
              Growl  3rd-Party support link
    Old Applications:
              None
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                  12%          WindowServer
                   4%          mds
                   3%          opendirectoryd
                   3%          Google Chrome
                   2%          coreaudiod
    Top Processes by Memory:
              205 MB          com.apple.IconServicesAgent
              147 MB          Finder
              131 MB          Google Chrome
              123 MB          VLC
              106 MB          softwareupdated
    Virtual Memory Information:
              516 MB          Free RAM
              1.43 GB          Active RAM
              1.40 GB          Inactive RAM
              676 MB          Wired RAM
              1.83 GB          Page-ins
              0 B          Page-outs

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • My Macbook Pro is running very slowly

    Problem description:
    My Macbook Pro (2009) slowed significantly when I installed Yosemite.
    I made some changes to settings of various apps and this helped but the system seems to be running increasingly slowly.
    I have installed the latest version of Yosemite; I am now on 10.10.2. And the system has slowed a little more.
    I have trashed a couple of Apps to make more room. Also a movie. System seems to be running a little faster now (or should I say less slow).
    I suspect syncing between iPad and laptop may be slowing the laptop.
    The Apple chappies at the shop said my battery needs servicing or replacing (probably the latter).
    In particular the following apps are slow:
    * Chrome (altho slowness may sometimes be caused by slow Internet connection I guess.
    * iPhoto
    * MS Word is almost unusable because it is so slow. Possibly the version I have is incompatible with Mavericks?
    I se that the EtreCheck report talks about Tuxera being out of date. I can’t find where it is on my system in order to uninstall it.
    All help and advice gratefully received.
    EtreCheck version: 2.1.8 (121)
    Report generated 1 March 2015 1:15:32 pm AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
        MacBook Pro - model: MacBookPro5,4
        1 2.53 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Check Battery - Cycle count 465
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 8 days 17:6:13
    Disk Information: ℹ️
        TOSHIBA MK3255GSXF disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (116.20 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-868
    USB Information: ℹ️
        Seagate Desktop
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Startup Items: ℹ️
        TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudd.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.lookupd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        11 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.installd.plist
        [failed]    com.apple.loginwindow.LFVTracer.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.wdhelper.plist
        11 processes killed due to memory pressure
    Launch Agents: ℹ️
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        RealPlayer Plugin: Version: Unknown [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
        CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        EPPEX Plugin: Version: 3.0.5.0 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Growl  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 133.00 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 159.70 GB
            Total number of backups: 17
            Oldest backup: 2014-08-23 03:18:31 +0000
            Last backup: 2015-02-27 22:11:10 +0000
            Size of backup disk: Too small
                Backup size 159.70 GB < (Disk used 133.00 GB X 3)
    Top Processes by CPU: ℹ️
             3%    WindowServer
             2%    Google Chrome
             0%    Dropbox
             0%    GoogleTalkPlugin
             0%    airportd
    Top Processes by Memory: ℹ️
        176 MB    Google Chrome
        120 MB    Finder
        97 MB    Google Chrome Helper
        73 MB    mds_stores
        69 MB    WindowServer
    Virtual Memory Information: ℹ️
        179 MB    Free RAM
        1.26 GB    Active RAM
        1.09 GB    Inactive RAM
        756 MB    Wired RAM
        34.29 GB    Page-ins
        525 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 28, 2015, 12:56:02 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-28-125602_[reda cted].crash
        Feb 28, 2015, 08:59:23 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-085923_ [redacted].crash

    A couple of suggestions:
    Download EasyFind and use it to locate specific files. Often it will be successful when Spotlight fails:
    https://itunes.apple.com/us/app/easyfind/id411673888?mt=12
    Delete Google Chrome and its various parts.  It is a resource hog and has a history of compatibility issues with OSX.
    Install additional RAM.  Your MBP will support up to 8 GB>  The best sources for Mac compatible RAM are OWC and Crucial.
    Ciao.

  • Macbook Pro 2011 running very slowly after upgrading to Mavericks

    I am in deep trouble with my wife so any help would be gratefully accepted.
    Shortly after Mavericks became available I upgraded my wife's Macbook Pro 2011 to use the new OS version. Ever since then, the Macbook has been running noticeably slowly. In particular, Mail is almost unusuable taking minutes to open and showing long delays while moving around messages, folders, etc. Excel and Word are also much slower, Safari is slow, in fact just about everything is grinding.
    Any ideas on what can I can do to improve things and apease my unhappy wife would be much appreciated.
    I have attached the Etrecheck output FYI
    Thanks
    Andrew
    Hardware Information:
              MacBook Pro (13-inch, Late 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.4 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:25
    Disk Information:
              Hitachi HTS545050B9A302 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (361.28 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Computer, Inc. IR Receiver
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
    Launch Agents:
    User Launch Agents:
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              Dropbox
    Internet Plug-ins:
              LogMeInSafari64: Version: 1.0.730 3rd-Party support link
              Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              Silverlight: Version: 4.0.50401.0 3rd-Party support link
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
              LogMeIn: Version: 1.0.730 3rd-Party support link
              Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
              QuickTime Plugin: Version: 7.7.3
              LogMeInSafari32: Version: 1.0.730 3rd-Party support link
              iPhotoPhotocast: Version: 7.0
              JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              SuperDuper!:          Version: 2.7.1 - SDK 10.4 3rd-Party support link
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   7%          Safari
                   6%          Dropbox
                   5%          WindowServer
                   3%          hidd
                   2%          com.apple.WebKit.Networking
    Top Processes by Memory:
              119 MB          com.apple.IconServicesAgent
              106 MB          Safari
              94 MB          Finder
              94 MB          Dropbox
              94 MB          Mail
    Virtual Memory Information:
              1.26 GB          Free RAM
              1.44 GB          Active RAM
              311 MB          Inactive RAM
              1014 MB          Wired RAM
              251 MB          Page-ins
              0 B          Page-outs

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

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