Lightroom CC will not start on my mac?

lightroom CC will not start on my mac?

Hi Egoodlett,
Try signing out of the CC desktop app, then sign back in again and check. Sign in, Sign out | Creative Cloud desktop app
~ Arpit

Similar Messages

  • Lightroom 5 will not complete download on Mac OS X 10.6.8

    I have purchaces Creative Cloud package 5 of the segments have downloaded ok but Lightroom 5 Gaming SDK 1.3 and Scout CC will not complete download any advice.

    Lightroom 5 will not run on Mac OS X 10.6.8
    http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
    Lightroom 5 requires OS X 10.7 or higher.

  • Lightroom 4 will not start on MacBook Air

    New Lightroom and Mac user so help needed please - Lightroom installed on Mac Air Book (LIon OS) but will not open - keep getting error message - "error occurred when attempting to change modules" -  Any ideas please
    Thank you
    Tony T

    I have exactly the same problem. I was running on a 32 bit system without any problems, but after instaling Win7 in 64 bit, this is the result. Sometimes an error message appears when starting Lightroom, saying the application crashed, but most of the time it just doesn't start.

  • Acrobat will not start-up and mac osx and will not register

    Acrobat is installed on my Mac Mini, but will not allow me to register with Adobe. Also, the same Acrobat 8 pro will not operate on my MacBook pro because it is not registered and does not recognize my serial# etc. How can I call someone at Adobe? This product is worthless to me, and I have tried everything.

    Hold down the option key while starting your iMac
    You should see a screen with some imagines of hard drives appear.
    Press the eject key to eject the disk, then select your boot partition (likely named "Macintosh HD") and hit the return key.
    If you still hear the three beeps, the computer may be unable to access its system memory. Preform the resets detailed in these articles:
    https://support.apple.com/kb/HT3964
    http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh26871.html
    Or try as den.thed suggested if you have recently installed memory into your computer.
    If your boot partition does not appear when you hold down option and "Recovery HD" also doesn't appear, or if it does not allow you to eject the disk, you may be experiencing hardware issues. Try the above resets, and if they don't work, you will need to go to your closest AASP or Apple Retail store for service.
    Good luck.

  • Lightroom 5 will not start but shows as running in task manager?

    Hi,
    I'm using Lightroom 5.7 (64 bit) on a Win7 machine and it was working perfectly until a few days ago. Now for reasons unknown to me, it will now not start correctly. According to Task Manager it is running but nothing appears on screen. It shows as a running process using about 15,020k. If I try and end the process it will not stop until I have tried 4 or 5 times.
    I have tried renaming the preview file to force it to build a new file, and optimizing the data base and it ran once, said it was checking the catalog, and then reverted to the same behaviour.
    If I can get it started I can revert to a backup database.
    Help appreciated.
    Peter

    Thanks for the input.
    Turns out Lightroom not guilty.  The hard drive containing the catalogue was failing and although tests seemed to show it as OK it was actually only reading / writing at a fraction of the correct speed. So Lightroom was taking a long time to read it's own catalogue.  It tooks 48 hours to copy 1 gig of data off the disk.

  • After updating to 3.6.7, Firefox will not start on my Mac. Happened also with the last update. Is anyone else having this problem? I'm running updated OX 10.6.4 on an i7.

    Last time (a few weeks ago) I had to uninstall firefox and reinstall it. Today I moved the last version to the trash and reinstalled the new version, but it still won't work. I obviously can't do this every time there is a new update. When I click on firefox, the icon bounces in the dock (like it's trying to open), and then nothing happens.
    == This happened ==
    Every time Firefox opened
    == I updated to 3.6.7 today ==
    == User Agent ==
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

    Same issue - however firefox will open but I can not click on only of my tool bar shortcuts - the writing on the google age is greyed out so I can not click on anything. Still no resolution? I have deleted the folders and re-installed - it will open and then locks and it will not work????

  • Lightroom cc will not start

    I had a hard time with the installation but now lightroom  cc won't start!

    Same here, there seems to be a licensing issue.
    In %TEMP% amt3.log:
    04/21/15 20:25:56:256 | [DEBUG] |  |  |  | AMT |  |  | 8436 | Feature LightRoom_Mini 6.0 is unlicensed (was unlicensed).
    04/21/15 20:25:56:256 | [DEBUG] |  |  |  | AMT |  |  | 8436 | Feature LightRoom_Base 6.0 is unlicensed (was unlicensed).
    04/21/15 20:25:56:256 | [DEBUG] |  |  |  | AMT |  |  | 8436 | Feature AMT_RESIDUAL_MODE 1.0 is unlicensed (was unlicensed).
    04/21/15 20:25:56:256 | [ERROR] |  |  |  | AMT |  |  | 8436 | App has requested features but there are no licensed features, hence no license.
    04/21/15 20:25:56:258 | [INFO] |  |  |  | config |  |  | 8436 | Enigma Data Found from SLCache
    04/21/15 20:25:56:258 | [INFO] |  |  |  | config |  |  | 8436 | SSC LEID dir not found: C:\ProgramData\Adobe\ssc\V7{}PhotoshopLRCC-1.0-Win-GM
    04/21/15 20:25:56:258 | [INFO] |  |  |  | config |  |  | 8436 | SSC LEID dir not found: C:\ProgramData\Adobe\ssc\V7{}PhotoshopLRCC-1.0-Win-GM
    04/21/15 20:25:56:259 | [WARN] |  |  |  | config |  |  | 8436 | No resource directory found for domain __LIC_RESOURCE__
    04/21/15 20:25:56:259 | [INFO] |  |  |  | config |  |  | 8436 | SSC LEID dir not found: C:\ProgramData\Adobe\ssc\V7{}PhotoshopLRCC-1.0-Win-GM
    04/21/15 20:25:56:259 | [INFO] |  |  |  | config |  |  | 8436 | SSC LEID dir not found: C:\ProgramData\Adobe\ssc\V7{}PhotoshopLRCC-1.0-Win-GM
    04/21/15 20:25:56:259 | [WARN] |  |  |  | config |  |  | 8436 | No resource directory found for domain __LIC_RESOURCE__
    04/21/15 20:25:56:259 | [INFO] |  |  |  | AMT |  |  | 8436 | Deactivation or denial grace expiration of serial [960402361467984865728235].
    04/21/15 20:25:56:259 | [DEBUG] |  |  |  | PCDService |  |  | 8436 | No value for key [ExpirationDate] in hive [V7{}Lightroom-6-Win-GM] in master : 10
    04/21/15 20:25:56:260 | [INFO] |  |  |  | AMT |  |  | 8436 | Application licensing status has changed to unlicensed.
    04/21/15 20:25:56:260 | [INFO] |  |  |  | AMT |  |  | 8436 | Validating client product info against cache.
    04/21/15 20:25:56:260 | [DEBUG] |  |  |  | PCDService |  |  | 8436 | No value for key [ExpirationDate] in hive [V7{}Lightroom-6-Win-GM] in master : 10
    04/21/15 20:25:56:260 | [INFO] |  |  |  | AMT |  |  | 8436 | Remaining duration changed from (was -1, now 21821637).
    04/21/15 20:25:56:260 | [ERROR] |  |  |  | AMT |  |  | 8436 | Product is unlicensed.
    04/21/15 20:25:56:260 | [INFO] |  |  |  | AMT |  |  | 8436 | Starting Data Collection for SWTag_Init()
    04/21/15 20:25:56:262 | [INFO] |  |  |  | AMT |  |  | 8436 | DoISOTagging() productCanonicalLEID = V7{}Lightroom-6-Win-GM;outMappedLEID =  V7{}PhotoshopLRCC-1.0-Win-GM, unused =
    04/21/15 20:25:56:262 | [INFO] |  |  |  | AMT |  |  | 8436 | DoISOTagging() productPayloadCode = {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D};driverPayloadCode =  {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}
    04/21/15 20:25:56:263 | [DEBUG] |  |  |  | PCDService |  |  | 8436 | Failed to read value for key [EPIC_APP_713] in hive [V7{}PhotoshopLRCC-1.0-Win-GM] from master : 5
    04/21/15 20:25:56:263 | [INFO] |  |  |  | AMT |  |  | 8436 | SWTag_Init() Tags Arguments Adobe Lightroom; V7{}PhotoshopLRCC-1.0-Win-GM;
    04/21/15 20:25:56:268 | [INFO] |  |  |  | AMT |  |  | 8436 | DoISOTagging() License Status = unlicensed
    04/21/15 20:25:56:268 | [INFO] |  |  |  | AMT |  |  | 8436 | DoISOTagging() Tags 960402361467984865728235; 1.0; RETAIL
    04/21/15 20:25:56:268 | [INFO] |  |  |  | AMT |  |  | 8436 | DoISOTagging() Product Version 1; 0
    04/21/15 20:25:56:269 | [ERROR] |  |  |  | AMT |  |  | 8436 | ERROR: Failure Validating Product License!
    04/21/15 20:25:56:269 | [INFO] |  |  |  | performance |  |  | 8436 | AMTValidateProductLicense took 483.328796 ms

  • Lightroom CC will not run on my MAC OX Yosemite 10.10.3

    Using the CC I download Lightroom cc and found the trial version will not run. I had a Lightroom 5 with 24 days left on the trial which I deleted - help

    if you see something about your trial expiring, there's nothing easy you can do.
    otherwise, CC applications close immediately after launch

  • Lightroom 5 will not start under OSX Mavericks

    After updating to OSX Mavericks, Lightroom 5 will no longer start on my MacBook Pro. Checking the system log, I see only this:
    10/30/13 8:56:00.390 AM spindump[21481]: Adobe Photoshop Lightroom 5 [21388] didn't gather any samples due to audio running
    10/30/13 8:56:00.406 AM com.apple.launchd.peruser.501[170]: (com.adobe.Lightroom5.30128[21388]) Exited: Terminated: 15
    Any thoughts on why Lightroom 5 will no longer start?

    No, I have no idea but would suggest that if running Lr5 then d/load and up date to Lr5.2 from the Adobe site and see if that works.
    BTW Lr5.2 and Mavericks work fine for me and others I hear of.

  • Early 2008 MBP will not start up to Mac HD only to "OS X Utilities"

    Running 10.8.5 with all updates as of 10/25.
    Last night (10/25) I updated iTunes. The computer appeared to be working as normal. This morning the system will only boot up to OSX Utilities. I ran "Verify Disk" and verified disk permissions on all volumes indicated in the left column (Mac HD and Mac OS X Base System). The disks were verified and repaired.
    I have four choices: Restore from Time Machine Backup (I don't have this back up), Reinstall OS X ( I don't have enough HD space), Get Help Online (have not found my similar problem yet) and Disk Utility ( tried as noted above - system appears to be ok).
    I'm going to the Genius Bar tonight, but was wondering if anyone had any suggestions prior to me going. Thanks for any thoughts!
    PS: just guessing, but I feel it may be the hard drive. I am assuming its not the logic board since I can still sort of start up.

    Called AppleCare, it's the HD. New computer or a new HD.

  • Lightroom 3 will not start, even after deleting the .LOCK file.

    I have read about deleting the .lock file and that did not work. I have restarted my computer and that did not work. I tried opening a backup catalog and that did not work. I delete the .lock .journal and the catalog and the resorted from the back up. It created a new cataloge but it still did not work.
    Any Ideas?
    All my software is updated. and was working before.
    MAC OS 10.6.8
    LR3         3.6
    Thanks All.

    Thanks for the help. However it did not work.
    I held the Option key and was able to create a catalog. I should explain LR3 tries to start. Then I get a message that LR3 unexpectedly quit. I am trying one more thing. I only had 15GBs of space on the HD. I am clearing more space to see if that works. I had updated the OS too.
    OS is Lion 10.7.3
    and LR3      3.6
    Thanks again for trying. If you think of anything else let me know.

  • Lightroom CC will not start up

    Lightroom CC has been installed through the Cloud. When I click on it, I very briefly see a start up screen then it shuts down.
    I have LR 5 still on the computer but the instructions stated it would not be affected.
    Any ideas what this should be happening?

    first try, http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html

  • Lightroom 3 will not start

    I am on an iMac.
    I ran MacKeeper for the first time and after doing so Lightroom would not open.
    When i try i get a report:
    Lightroom 4 Beta opens as do all other Adobe products.
    Can anyone help?
    Thank you

    From a quick Google of MacKeeper, it appears to be some sort of almost malware or almost scamware.
    You can try re-installing Lightroom. If that doesn't work, try renaming your preferences file. This will tell you where to find it.
    Hal

  • Lightroom 5 will not open on my mac

    I installed a multi-platform version of Lightroom 5 onto a pc, and I have recently switched to a macbook air, so I tried redownloading the same Lightroom onto the mac, and it will go through the installer and everything, but after I go through the basic introduction (terms and agreements, etc) it stops, and I cannot get it to go any further than that. PLEASE help me, I tried calling multiple times but to no avail

    Mail 4.5 is correct for 10.6.8.
    Can you give us some history?

  • Lightroom 3  will not start up

    The message I get upon trying to open Light room 3 -   Lightroom cannot use the Catalog named "Lightroom 3 Catalog" because it is not writable and cannot be opened.

    I am running on a PC window 7 Home Premium
    Computer is not connected to the internet.
    Computer Hardware is Intel i7-3770 with 16 GB Ram
    Everything has run fine for over a year until the other day, when without warning, Adobe Premier elements stopped working, but is now fixed thanks to the forums. And now Ps and Lightroom are dead.
    AC
    I will now check your suggestion DJ , thanks.
    AC

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