Like Bob278, I need a telephone help line to install elements 12, using windows 8.1 64bit.  platformman

elements 12

is there no way to get some help from Adobe???
I've tried going through the website.......tried the FAQ...
It's just one heck of a poor site that keeps going around and around and getting no where.
I am only trying to install elements 13 and it will not accept my serial number............but I am getting a very bad taste for ADOBE and very shortly this product is going to be returned.
It's a shame that I cant get an answer to such a very easy question.

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