Limit of 500 msgs on E62 w/ Blackberry Service?

I have the Nokia E62 with Blackberry service from Cingular in the US. I have 2 email accounts configured on the device: a corporate one using Blackberry Enterprise Server & a personal one through my ISP. Both accounts get maxed out at 500 emails each. After 500 emails, the unit starts deleting the least recent message.
I have talked to Cingular about this a couple of times & they have indicated that there shouldn't be a limit.
Any ideas from anyone?

You really should try to paragraph if you want people to read your rant.  Mary

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