Link is not recognizing my Z-10 on two different computers
My two PCs are not recognizing my Z-10 when connected by the cable and only one is recognizing it in wireless. Have deleted and reinstalled Link and even did the new upgrade and results are the same
Roderick2 wrote:
Two separate PC and yes it is charging
Thats weird, you will have to uninstall the blackberry drivers on your computer and reinstall them.
here some extra info
My device isn't recognized when I connect it to my computer
If your computer doesn't automatically detect your BlackBerry device, try the following:
Check the USB cable and points of connection.
On the home screen, swipe down from the top of the screen. Tap Settings > Storage and Access. Depending on the operating system on your computer, change USB Connections to Connect to Windows or Connect to Mac.
Consider updating or installing device drivers on your computer. The drivers you need are automatically installed when you downloadBlackBerry Link. To download BlackBerry Link, on your computer, visit www.blackberry.com/BlackBerryLink and select the Windowsor Mac option.
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