Links not creating in Acrobat 8 from Word 2003

IT Admin here - I have a laptop, freshly reinstalled with XP Pro and all XP/Office2003/Acrobat8.3.1 updates, due to this one problem.
There are 2 laptops, one can create hyperlinks, the other cannot.
The document is basically an Index on a fileserver that links to other documents on the same fileserver in various folders.
The Word file is around 14 pages @ 600k using relative linking.
The PDF is created, the links show as blue and underlined; but there are no actionable items, just text.
All the settings on both laptops seem to be the same.
Both run the same versions of XP, Office, and Acrobat Standard.
I've googled the issue to no end. I've double-checked so many setting that my eyes want to bleed.
I've dealt with the Word data & add-in registry entries.
I have played with the normal.dot file before and after the complete reinstall.
There are only 2 fonts, TNR and Arial.
Conversion settings is checked for adding links to pdf.
We do not use the "print to pdf", we always run the full conversion with the intent to make the links work.
We've tried starting conversion from both Word and Acrobat.
But it takes the 600k word file and makes an 89k pdf with no links, where the other laptop makes a 700k pdf with links.
Argh!
What am I missing?

The object is a png "frame" that allows the images to match the design elements in the header of the page. I am building out the design here:
Adept Digital | Small Business Web Development
I have figured out how I will make this animation responsive along with the rest of the objects on the page, I just need to get it to function the way I want.
I have an assortment of image rotation options available but I want to apply motion tweens and links to the images so it has a more dynamic look and feel. I am hoping that the time and energy I have put into learning Flash will not be wasted since it seems that it is becoming a dinosaur in the web design industry. I really enjoy working with it but I had to leave it ever since Apple blocked it from working on it's devices. My hope is that with this more recent version of Flash CC the bugs have been worked out enough to make it useable again for small business web development.
As it stands now the entire process for getting the coding to work is far too annoying and buggy to bother with, but like I said I have devoted too much time to this to write it off without a final look. If I cannot get an object in Flash to operate as a simple link, then what is the worth of the CreateJS tool? Pretty animations without functionality?
I am unfamiliar with what you mean by "interactiveobject defined". Please explain?
The links are testers that are going to be replaced with links both within this site and to other sites that I want to open in a new tab/window. This is a proof of concept exercise looking to verify that this will work on Apple devices before I trust it to include it in my workflow. If I cannot have a single image do multiple things, then why should I bother with Flash at all?
Thanks for the help.

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