Links within Workbook stay connected to Original Workbook

Good day,
I have created a Workbook with multiple worksheets that have links between the worksheets (all within the same workbook). For example purposes, we'll call this Workbook A.
I have a user that goes and opens Workbook A and saves this as Workbook B. (This is how we copy workbooks). However, all the links within Workbook B still reference Workbook A.
Is this something that can be changed dynamically or would each link have to be modified to now point to Workbook B?
Cheers,
T

Well, it gets back to something I've been preaching for years ... however getting all companies to do it is another matter.
If we're talking Oracle Apps, then:
1. create an Oracle Apps user with access to nothing in Apps (ie: no menu, etc. - yes this can be done) and call it something like: CORP or DISCO or DISCO_REPS, etc.
2. 1 or a few people in the company are the 'gatekeepers' of this account and they perform all new report creation on a corporate standard basis (look and feel, correctness, etc.)
3. share the CORP standard reports with the responsibilities that are allowed to run them
4. if a user has created a report that is useful and used by others, get them to share it with CORP and corporize it (look, feel, correctness, etc.)
5. then any user using a CORP report (ie: reports say the owner first so you'll see something like: CORP:GL Budgets) is guaranteed that if there's any problem, CORP will fix it - it's a stanrdard
6. any user copying the report (ie: their name will be on it such as: MARGE:GL Budgets For Jan/2009) has no support for their own altered reports
7. at the point of copying - in your case - they'll just have to learn how to relink the worksheets
You now have a good system.
In my experience, probably 60% - 70% of clients I recommend this to do it. The others - well they have a mess and it'll stay a mess.
We all hear managers say "but the end user should be empowered to create their own reports". Ya' - well good luck. As most companies find out - their users have problems and consultants (thank goodness) have to come rescue them periodically.
Anyway, that's what I would push and then you can work on the angle that a user copying a CORP report just has to know if the report has links. By the way, the link concept is good, but again IMO, vastly underused and I'm surprised if you have a lot of them.
Russ
PS. I'm climbing down from the soapbox now.

Similar Messages

  • Powerpivot for sharepoint error: Unable to refresh data for a data connection in the workbook

    Hello,
     I have three errors when i try to use a simple powerpivot workbook published in sharepoint: (nothing on google has help me..)
    1-Unable to refresh data for a data connection in the workbook.
    Try again or contact your system administrator. The following connections failed to refresh:
    PowerPivot Data
    2-The embedded PowerPivot data in the workbook cannot be loaded due to a version mismatch
    3-01/21/2012 17:26:47.08  w3wp.exe (0x1950)                        0x0AD0 Excel Services Application     Excel
    Calculation Services     bccc Medium   Session.HandleTrimmedWorkbookReloading: userOperation ApplySlicerSelectionOperation requires BaseWorkbook: "http://crm2011:2020/Marketing%20Reports/test2_excel32bits.xlsx"
    [0x409] [Saturday, 21 January 2012 09:40:18] [BaseWB ID: 2] to be untrimmed if it is currently trimmed. The workbook is currently NOT trimmed. fb614a65-e398-4b97-a98d-fb7b23eab39f
    01/21/2012 17:26:47.08  w3wp.exe (0x1950)                        0x0AD0 Excel Services Application     Excel Calculation
    Services     f1va Medium   CWorkbookWrapper::CWorkbookWrapper: Created with ID=4 fb614a65-e398-4b97-a98d-fb7b23eab39f
    01/21/2012 17:26:47.09  w3wp.exe (0x1950)                        0x0AD0 Excel Services Application     Excel Calculation
    Services     eq3r Medium   ConnectionRequest.ConnectionRequest: New connection request. SessionId=1.V21.4PI+fCwIq52LH++nOoMzs90.5.en-US5.en-US73.-0060#0000-10-00-05T03:00:00:0000#+0000#0000-03-00-05T02:00:00:0000#-006036.bfceb31b-7122-46ca-9e2a-ae52cefcfcaf1.N,
    WorkbookVersion=ConnectionInfo.WorkbookVersion: Uri=http://crm2011:2020/Marketing Reports/test2_excel32bits.xlsx, Version=Saturday, 21 January 2012 09:40:18 fb614a65-e398-4b97-a98d-fb7b23eab39f
    01/21/2012 17:26:47.12  w3wp.exe (0x1950)                        0x0AD0 Excel Services Application     Excel Calculation
    Services     aysl Medium   Succeeded to initialize a chart. fb614a65-e398-4b97-a98d-fb7b23eab39f
    01/21/2012 17:26:47.12  w3wp.exe (0x1950)                        0x0AD0 Excel Services Application     Excel Calculation
    Services     8xk9 Medium   ExternalSource.ExecuteOperation: We exhausted all available connection information. Exception: Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionInfoException: Exception of type
    'Microsoft.Office.Excel.Server.CalculationServer.Interop.ConnectionInfoException' was thrown.     at Microsoft.Office.Excel.Server.CalculationServer.ConnectionInfoManager.GetConnectionInfo(Request request, String externalSourceName, Int32
    externalSourceIndex, Boolean& shouldReportFailure)     at Microsoft.Office.Excel.Server.CalculationServer.ExternalSource.ExecuteOperation(Request request, ExternalSourceStateInfo externalSourceStateInfo, ExternalSourceStateInfo prevExternalSourceStateInfo,
    Int32 index, ConnectionInfoManager connectionInfoManager, ExternalDataScenario scenario, DataOperation dataOpe... fb614a65-e398-4b97-a98d-fb7b23eab39f
    01/21/2012 17:26:47.12* w3wp.exe (0x1950)                        0x0AD0 Excel Services Application     Excel Calculation
    Services     8xk9 Medium   ...ration, Boolean verifyPreOperationConnection), Data Connection Name: PowerPivot Data, SessionId: 1.V21.4PI+fCwIq52LH++nOoMzs90.5.en-US5.en-US73.-0060#0000-10-00-05T03:00:00:0000#+0000#0000-03-00-05T02:00:00:0000#-006036.bfceb31b-7122-46ca-9e2a-ae52cefcfcaf1.N,
    UserId: 0#.w|contoso\manager fb614a65-e398-4b97-a98d-fb7b23eab39f
    My server and client olap versions are the same: MSOLAP.5, i used sql server 2008 R2 SP1 and sharepoint 2010 SP1 and reboot or iisreset have no effect
    Thanks in advance for your help

    Hello Challen Fu
    I would be so grateful if you could please help me out
    I have been trying to find a solution to the same error message
    In my case, the power pivot reports were working before on a regular team  site , but then two things changed:
    a)  I  created a toplevel site using the BI Center template. Now I am using a Business Intelligence template , created a power pivot gallery library and uploaded a few powerpivot reports
    b)  On the  backend, the database instance was upgrated to SQL Server 2012 
         Front end Server VDSP01  remains  SQL Server 2008 R 2 where Sharepoint 2010  was installed as a FARM  
    Now, the reports will display in sharepoing however they will not refresh. the error message i get is the same.
     Scenario recap:
    a- Server VDSP01  uses SQL Server 2008 R 2 where Sharepoint 2010  was installed as a FARM
    b- On the back end,  the database instance name was replaced with SQL 2012 Server:
               from SQL Server 2008 R 2 (instance DBDEV-COTS\COTS)
               to     SQL Server 2012 ( instance VTSQL01\COTS)
    c-  I was told that:
         From VDSP01, they ran
    CliConfg.exe   to create SQL Server Alias :
           where    BEFORE: vdsharepoint -->  DBDEV-COTS\COTS
                and  AFTER    : vdsharepoint -->  VTSQL01\COTS
     I appreciate in advance any help you can provide<v:shapetype coordsize="21600,21600" filled="f" id="_x0000_t75" o:preferrelative="t" o:spt="75" path="m@4@5l@4@11@9@11@9@5xe" stroked="f">
      <v:stroke joinstyle="miter">
      <v:formulas>  <v:f eqn="if lineDrawn pixelLineWidth 0">
      <v:f eqn="sum @0 1 0">
      <v:f eqn="sum 0 0 @1">
      <v:f eqn="prod @2 1 2">
      <v:f eqn="prod @3 21600 pixelWidth">
      <v:f eqn="prod @3 21600 pixelHeight">
      <v:f eqn="sum @0 0 1">
      <v:f eqn="prod @6 1 2">
      <v:f eqn="prod @7 21600 pixelWidth">
      <v:f eqn="sum @8 21600 0">
      <v:f eqn="prod @7 21600 pixelHeight">
     <v:f eqn="sum @10 21600 0">
    </v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:formulas>
     <v:path gradientshapeok="t" o:connecttype="rect" o:extrusionok="f">
    <o:lock aspectratio="t" v:ext="edit">
    </o:lock></v:path></v:stroke></v:shapetype> <v:shape alt="" id="Picture_x0020_2" o:spid="_x0000_i1025" style="width:630pt;height:475.5pt;" type="#_x0000_t75">
    <v:imagedata o:href="cid:[email protected]" src="file:///C:\Users\wlarange\AppData\Local\Temp\msohtmlclip1\01\clip_image001.jpg">
    </v:imagedata></v:shape>
    wanda larangeira

  • Unable to refresh one or more data connections in the workbook.

    Hi All,
    I'm Getting below error once i refresh all the connection in Power query.
    External Data Refresh Failed
    An error occurred while working on the Data Model in the workbook. Please try again.
    We were unable to refresh one or more data connections in this workbook.
    Please Suggest..!
    Regards,
    Bhupinder

    These data model issues can be a bit tricky to diagnose. Can you please try disabling "Load to Data Model" and then re-enabling it for the queries that are causing trouble?

  • Does anyone have problems with the ipad 4 staying connected to century link Internet?

    Does anyone have problems with the ipad 4's wi if Internet staying connected to century links Internet??? Please help!!

    LOTS of people reporting a range of similar issues.
    https://discussions.apple.com/thread/6648856
    https://discussions.apple.com/thread/6574287

  • I have a BTHome Hub3 with infinity and used to use my TC wirelessly, I can't seem to get it to stay connected revert to my original back up

    I have a BTHome Hub3 with infinity and used to use my TC wirelessly.  Since I changed I cannot get my TC to stay connected, nor can I access the previously stored backups or files I had stored on it.  I don't want to use an Earthnet cable. I can't get it to connect or stay connected to my MacMini either.

    HELP ME PLEASE!!

  • GW8.0.1 Client: Links within Emails not working

    We have serveral users at my company that when they click on an external link within an email it will open IE8 and never bring up the page. All it does is open a new tab within IE8 and stays idle claiming it's "connecting". I have tried uninstalling and reinstalling the client on a few workstation but no luck? I cant seem to find a tid available for a fix so have turned to the forum for answers. Does anyone have a solution to this problem or having the same issue I am.
    Please help,
    Duggan

    Hi,
    made some tests:
    1.
    GW 8.0.1HP1 (GW Setting for html browser: default)
    IE6
    - Open links work fine but all in several windows with each want the proxy auth data
    2.
    GW 8.0.1HP1 (GW Setting for html browser: Internet Explorer)
    IE6
    - Open links work fine but all in several windows with each want the proxy auth data
    3.
    GW 8.0.1HP1 (GW Setting for html browser: Internet Explorer)
    IE8 (After OS Update)
    - Open links work fine but all in several windows and the proxy auth data were needed only once
    4.
    GW 8.0.1HP1 (GW Setting for html browser: Standard Browser)
    IE8 (After OS Update)
    - Open links work only if IE8 already were opened. After first site was sucessfully opend, all other links will be opened in tabs (like it should be).
    5.
    GW 8.0.1HP1 (GW Setting for html browser: Mozilla/Firefox)
    FF 3.6.2
    - If i view a html mail as text i have a strange behaviour: it opens 2 windows one with the link i clicked on and one with the browser default page (google in my case). For all following links i click, it opened a new window with the default page....
    - If i view it as a html mail, it opens correctly but all in several windows. Only one time proxy auth is required
    6.
    GW 8.0.1HP1 (GW Setting for html browser: Standard Browser)
    FF 3.6.2
    - Doesn't matter if i view mails as text or html, always open the first window and all following links in new tabs. Like it should be...
    I hope this will help.
    But although i have the "problem" with newsletter or such stuff with external elements (e.g. images) from different servers/domains. For each different domain, our customer have to fill in his proxy auth data. Someone have the same experience and a solution for this? (Except a proxy without Authentication :P)
    Cu

  • Ichat not staying connected with OS Lion

    Hello, this week I updated my MacBook Pro to OS Lion (finally!) but now my ichat will not stay connected. It had been suggested in another chat discussion to force quit imagent within the Activity Monitor. I have done this multiple times with no luck. IChat still only stays connected for a max of 5 min! Any other suggestions? Thanks!
    Melissa

    Hi,
    I would test some other situations ton see if you can "prove" it is somewhat linked to Mail or at least something the OS is doing regularly.
    I would try different time settings in Mail
    I would try iChat without Mail being Open.
    The first may highlight it is the Check that Mail does that "upsets" the Internet.
    The second may exclude the Mail App and highlight that it is something the OS is doing separate from that.
    If you manage to exclude Mail as the cause then look in System Preferences > Date and Time and check if it is using a Time Server ?  (in the Date and Time Tab/Button).
    Does this fit with the Time Zone you are in ?
    If they appear to be OK check the Date and Time settings in your Modem or router.
    9:31 PM      Thursday; March 22, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • My iPod Touch will no longer stay connected to the internet

    Right before updating to iOS 6, I was using FaceTime and other various apps that require an internet connection, and they all worked just fine.
    After updating to iOS 6, I noticed that things took a much longer time to load, such as Facebook. I then noticed that FaceTime was now extremely laggy, and often disconnected within 30 seconds (note that both sides are using wi-fi, not data plan). Now my iPod won't even stay connected to the internet, it keeps automatically disconnecting itself when I try to use FaceTime and tells me to "Log in" whenever I try to re-connect, only to send me to an apple site that says my search could not be found?

    Though I'm not sure what that does, it was off o.O I turned it to auto, I am now able to use FaceTime but my App Store won't load any Categories, let's just hope Apple get's this sortded out soon.
    EDIT: For some reason I keep typing "not" instead of "now" T.T

  • Is anyone having a problem with the new iPad (Gen. 3) not staying connected to the charger? It seems to ALWAYS get jiggled loose and no longer be charging. My iPad 1 has no issue but I can't browse Internet w/o new iPad unplugging. Horrible!

    I notice that my new IPad (3rd generation) will not stay connected to the power cord at all, I'm not exagerating, if I plug it in and browse the Internet without fail it will become unplugged and I will have to push the plug back in (Ba-beep). Ive actually grown to despise that sound when you plug your iPhone or iPad in because it reminds me of how much money I spent on something that PHYSICALLY will not charge while I'm using it.
    I know the problem with it holding a charge while in use, I get it, the screen is amazing and it takes a lot to run the display, however, it is unacceptable to me that I can't even keep the thing plugged in while I'm using it. I can not even leave it on my Cal King bed overnight because I will wake up in the morning to find that the plug has been jiggled loose in a corner, so it's still attached but not making a connection thus not being charged. 
    I love the 4GLTE from Verizon and I love the iPad, but I'm actually using my 1st generation IPad while I am at home so I can leave my new $900 iPad on a table to charge free of incident so I can use the 4G while I'm away from wifi during the day. I have been getting more upset about this because I can not even use the Griffin extended cord to charge the iPad and be far from the plug because only the original apple sync/charge cord will have a better shot at staying in. Absolutely none of my non apple cables will stay in the iPad 3 while having it in my hands.
    The plug is at an angle, unlike the first iPad, not sure about the iPad 2. Please let me know if they have same issue.
    If anyone else is having this problem with the Gen 3 iPad please let me know because I'm tempted to do something about it with apple and I'm hoping that I just for some reason have a bad cable receiver or something and maybe I can get a replacement and enjoy the iPad as I had expected to. There is no reason why I should be even using my first iPad and I have friends that want to buy it but I am not selling it because I'm unable to sell it because I can't handle the new iPad while it's plugged in, that is ridiculous if it's a common issue so please let me know!

    Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
    Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
    Thanks again!

  • Iphone does not stay connected to wi-fi.

    When using apps or when in sleep mode my iphone does not stay connected to my wi-fi. All other items within the house have no issues with staying connected to my wi-fi.

    By design, when entering sleep mode, the iPhone will disconnect from WiFi to conserve battery. If you want the WiFi connection to remain persistent, plug your phone into a power source.

  • HP 7510 AIO printer won't stay connected - Wired workstatio​n, wireless printer

    Hi!  I spoke (and checked solution button) too soon. The printer still "disappears" from the Wired XP network workstation. The only difference since applying the solution given is that the disconnects are now happening about every 12 hours, vs every couple of hours.
    Ink notification is set to "only when I print"
    Static IP is set for all machines
    HNDU works -- when the printer is visible but will hang the workstation if printer is not visible.
    Original comments follow below; 
    HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
    Options 
    04-12-2012 03:59 PM
    Printer: HP 7510
    Network:  multi-station wireless, thru DLink DI-632 (one PC hardwired to router)
    Address Config:   Printer is using static IP -- outside of DCHP range (192.168.15.240)
    Printer Config: Each computer has static IP set into the control panel app, using IP addressing.
    Operating System:  XP (Service Pack 3)
    Other devices:  Ipad, Xoom and Kindle Fire (all working using ePrint)
    Network Security Protocol: WEP (we're out in the country)
    Network Setup:  Main router, along with 2 access ports (hardwired); currently using channels 1, 5 and 11 (again, we're in the country and have little competition for channels)
    File Sharing: All machines in network have one open "share" drive, accessable with passwork.
    Scenario:  Wireless computers appear to stay connected for several days to a week at a time. (We reboot weekly, just as a SOP)
    Computer that is wired to the network loses communication with the printer a couple of times a day and needs to be rebooted in order to restore connection.
    When this happens, other machines continue to print and scan, with no problems, and the wired machine continues to have its name displayed in the SCANNING panel on the printer -- but the printer won't talk to it.   All network functions, including internet and intranet access to the printer's EWS is still available.  I have noticed that if I go into check ink levels, though, that the ink check software behaves differently. 
    Normally in the ink status app, there is a small "working" icon with 6 dots. When this computer is connected properly, it will start jumping around the circle, showing activitiy, get to 41%, and then display the ink status info.  When the printer/computer connection is not working, the "working" icon will go to just a couple of percent then jump to the printer information page, showing make, model, serial number, firmware level etc.
    In every instance so far, rebooting (with no other action) brings the printer/computer connection back to life -- until next time.  I am trying to find any other pattern for this behavior, just can't identify it yet.
    I started out with the plain vanilla installation, but then every computer in the network would consistently drop connections, about every 45 minutes. Using the info on this forum, I've eliminated the drop-outs for those printers, and got to the Static IP solutions (we've done that anyway for years with net-ready machines).  This is the last machine that "drops off"  It appears that some piece of HP-required software is "dropping out" or getting clobbered, but I cannot see a pattern, even checking and noting the various software used locally on the machine, and the various websites visited. So far, no pattern.
    I am hoping that an HP guru with access to the source for the "ink supply" status software can take a look at what is happening and why it will always go to 41% and then display ink status (when connected) and then only go a couple of percent and display the ink status (when it isn't connected).
    Thanks, in advance,
    jim
    Solved! Go to Solution.
    Add Tag...
    Quick Reply Reply
    jimzix
    Honor Student
    Posts: 4
    Registered: 04-03-2012
    Message 2 of 5 (65 Views)
    Report Inappropriate Content
    0
    Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
    Options 
    04-13-2012 01:48 PM
    More info:
    In last paragraph, above, the request for "ink status" is returned with a static display of the printer firmware version, driver version, step level, MAC# etc of the printer, not "ink status" when the printer is disconnected.
    Also, when printer is disconnected the HP home networking utility will hang the system -- a hard reboot is required, which restores the printer, until the next time it goes "into the woods".  Signal stregth, measured on the printer, is 4 bars (very good).
    Add Tag...
    Quick Reply Reply
    007OHMSS
    Master's Graduate
    Posts: 1,302
    Registered: 08-12-2009
    Message 3 of 5 (41 Views)
    Report Inappropriate Content
    1
    Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
    Options 
    04-20-2012 09:30 AM
    Not sure if this would help, some of the info could be pertinent:
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c03149924&tmp_task=solveCategory&cc=us&dlc=en&la​...
    007OHMSS
    I am a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.
    Add Tag...
    Quick Reply Reply
    jimzix
    Honor Student
    Posts: 4
    Registered: 04-03-2012
    Message 4 of 5 (25 Views)
    Report Inappropriate Content
    0
    Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
    Options 
    04-22-2012 09:53 AM
    Thanks!  That appears to solve the problem.  After your suggestion, I remembered that I set the "ink level warning" on this machine ONLY to "Always warn me", as opposed to "tell me only when I am printing".  That seemed to be the problem. Only the computer that was set to "always warn on low ink-levels" was disconnecting -- the others worked fine! Now, all are working fine.
    Just to be safe, though, I've also turned off the "scan from printer to computer" function on each computer. That was set for each machine, and seemed to work fine. The other machines in the network did not disconnect, and the printer was tracked whether each computer was on or off.   May try to turn it on later; I'll see if the family uses that feature very often!
    Thank you for your help. 
    Jim
    Add Tag...
    Quick Reply Reply
    jimzix
    Honor Student
    Posts: 4
    Registered: 04-03-2012
    Message 5 of 5 (17 Views)
    Report Inappropriate Content
    0
    Re: HP 7510 wireless printer disappears -- 4 station XP wireless network, w/ 1 PC hardwired.
    Options 
    04-22-2012 03:56 PM
    I spoke too soon!  After about 26 hours, the printer connection on the one "hard-wired" CPU dropped, which is better than before, but still not solid.  Same exact symptoms as before. Only piece of the puzzle that was different this time is about 50 pages were scanned, some to this computer.  Used the "Scan requested from CPU" process, rather than enabling the "Scan TO Cpu" function in the software app.  It did not drop the connection immediately after -- about 1 hour to 1.5 hours afterwards.  Suspect this is a coincidence, not a cause of the problem with this machine.
    I also scanned (same approach) from one other CPU on the network -- that wifi connection is still rock-solid.
    Jim
    Add Tag...
    Quick Reply Reply
    This question was solved.
    View Solution.

    I think it is fixed now.....the problem seems to reside in the module that will notify you immediately if ink is low (vs notify me only when printing).  If, when initially installed, the user selects "immediately", then the printer will randomly disappear. (More on "re-finding it" later.)
    Also, it is difficult to change the ink notification setting, because it appears not to be "sticky", but will sometimes, flip. (I've not figured this out yet).  As long as the setting for "low ink notification" is on "only when printing", life is good.
    If the printer does disappear, go over to the Advanced tab when the printer software/firmware page comes up, instead of the current ink levels.  Reset the selection about "tell me about ink notification" to "only when printing", and then toggle the "autoshut off" from "NEVER" to "2 hours" and then, finally, back to "NEVER".  Then, lastly, press closed on the panel.  Printer should be connected again. To test, go to the Photosmart 7510 app again, and select "Show estimated ink levels".  The counter will start at 1%, jump to 41% and then bounce around until it displays the ink level.
    FOR HP TECH:  Please consider making the "ink level notification" persistent in the registry OR provide a de-install tool that will completely clean all traces of the prior installation of the 7510 driver / app in the registry, so that a new install may have this setting saved correctly.
    Hope this helps some of you -- it's an excellent printer once its running!
    jim

  • SOLVED! HP Officejet 6500A E710 will not stay connected to the network. scanner not connected

    After 5 hours of live remote HP tech support, and 10 more hours of web searching, I am happy to say I have solved the wireless network connection issue with scanning and printing using the HP Officejet 6500A E710n-z.  I notice that there are a lot of people with similar issues with no common, successful fix.  Here is what worked for me.  
    Background Info:
    Upgraded internet service from 9Mbps to 27Mbps...Provider brought out new Arris DG860 modem/router.  Configured network and connected all clients (smart phones, PCs, Tablets, etc) successfully accept the printer.  With this new router/modem the printer/scanner/fax would not connect to my PC at all (Windows 7 64-bit).  The Officejet was always connected to the network, however, anytime I tried to print I would get an error "Unable to connect to the printer...", and when I made an attempt to scan.."Scanner not connected, make sure it is connected to the network..." blah blah blah.  
    Process:  
    After searching the web for solutions with no success, I finally made my first call to HP tech support.  Tech tried numerous fixes: many network changes (channel, static IP, etc.), made changes to Windows system settings and registry, installed new software and drivers, ran the scan doctor, partial, semi, and full reset on the printer.  He changed my wifi channel to 6 (or 11) from AUTO and whola.  That seemed to fix the problem.  After hanging up the phone 10 minutes later "No connection" errors again.  Made a second call to HP Tech Support, and this new tech basically tried all the same fixes as the first tech.  Worked again for 10-15 minutes then disconnected.  Made third call to tech and this individual tried the same fixes as the previous two, but to no avail.  He said he would have to direct me to a more Advanced Technician and would call back tomorrow.  They called back the next day, and this new tech fixed the issue within 20 minutes. 
    Problem/Solution:
    The fourth "more advanced" tech made one change in my network configuration settings.  He changed my network mode from B/G/N to B/G and now the printer/scanner/fax stays connected and works like brand new.  The only problem is that all my devices (including the Officejet) are 802.11N capable.  Setting my network to the old B/G mixed mode slows my speed down just a bit.  Using B/G/N mode or N, my download speed is 27 Mbps.  On B/G mixed my speed is 25Mbps.  Not too big of a deal, though.  All the HP Support Techs were very nice and helpfull.  They refunded my $25 Tech fee [fee charged when product is out of warranty] because the problem is not "technically" solved, even though it does work.  Conclusio:  This seems to be an issue with my the modem/router provided by my ISP.  Could also be that it is an older Officejet and need to upgrade.    To Fix Follow the Steps Below:
    Step 1:  Find your default gateway IP...usuall 192.168.0.1 or 192.168.1.1 or similar.  Type this IP into your web address bar and hit enter.
    Step 2:  Enter the username and password.  This is normally set at factory default --> username: admin ....passowrd: password .... or .... admin
    Step 3: Go to the "Wireless Setup" tab and under the "Advanced Options" and "Wireless Network Settings" change the "Wireless Mode" to "B/G mixed".  
    Step 4:  Click "Apply" then close the browser.
    You may, or may not, lose your wifi connection for a short period while the new settings are applied and you may, or may not, have to power cycle your modem/router.  That's it.  Worked for me and I hope it works for you too.  If you have any questions or comments please feel free to post. 

    OK, that all sounds right.  Here are a few more router config ideas:
    1. Make sure that 802.11g mode is available, along with others is OK, but 'g' must be present.
    2. Change the channel to 11.
    3. Use WPA or WPA/WPA2 encryption, not WPA2 only.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Please Help, My macbook won't stay connected to internet idk what to do

    Hello, i just bought my macbook pro. Its a Mac OS X ver. 10.5.7 with a 2.26GHz processor.
    I have a Netgear 54mbps wireless router WGR614 v8 and a Motorola SB5100 SURFboard Cable modem.
    Now the problem im having is with the internet connection with my mac. I live in Virginia and It was working before i went on vacation to tennessee which is an hour behind virginia. It was able to connect with no problems. It was also connecting fine in tennessee as well. But when i came back to Virginia, the mac would connect to my router or atleast say its connected but i can't use the internet at all. I would load either firefox, safari, or itunes store and the page would begin to load and then stop loading in the middle. As if it was freezing, dropping the connection or something. When i look through the airport connectivity, it would stay connected to my router with still no access to the internet. I also checked to make sure i was in the correct time zone with my mac and it was correct.I have a wii, xbox, original pc that are connected to router that operate perfectly. its just my macbook wont connect wirelessly when it used to before i went to tennesse and took it with me. Some of the error messages that i get when i try to use the internet via macbook now are "can't open page because the server unexpectedly dropped the connection" but then minutes later it would connect again, then internet would work. But shortly after it would stop working for a while. and the process continues like a cycle. PLEASE HELP BECAUSE IM CLUELESS. i've looked at many forums but no solution.

    I've been having the same problem for the last 2 weeks, because it's a macbook air it's completely useless!
    I spent a tenner on a usb/ethernet cable but it's not Mac Compatable, to buy an official one is going to cost ...god knows. But this machine comes with no superdrive, no ethernet, no adapter for an ethernet. The least they can do is make sure the wifi works! I think I upgraded the OS, but I can't be sure if that coincided with the crap internet speeds.
    I'm really angry now, I don't have the time to take it down to shop, and looking on the internet it appears this is really common problem. It's a beautiful machine, but if I knew it was going to be this much hassle I wouldn't have bothered. This is the first and last time I will buy a mac.

  • Please help. I can't stay connected to internet idk what to do

    Hello, i just bought my macbook pro. Its a Mac OS X ver. 10.5.7 with a 2.26GHz processor.
    I have a Netgear 54mbps wireless router WGR614 v8 and a Motorola SB5100 SURFboard Cable modem.
    Now the problem im having is with the internet connection with my mac. I live in Virginia and It was working before i went on vacation to tennessee which is an hour behind virginia. It was able to connect with no problems. It was also connecting fine in tennessee as well. But when i came back to Virginia, the mac would connect to my router or atleast say its connected but i can't use the internet at all. I would load either firefox, safari, or itunes store and the page would begin to load and then stop loading in the middle. As if it was freezing, dropping the connection or something. When i look through the airport connectivity, it would stay connected to my router with still no access to the internet. I also checked to make sure i was in the correct time zone with my mac and it was correct.I have a wii, xbox, original pc that are connected to router that operate perfectly. its just my macbook wont connect wirelessly when it used to before i went to tennesse and took it with me. Some of the error messages that i get when i try to use the internet via macbook now are "can't open page because the server unexpectedly dropped the connection" but then minutes later it would connect again, then internet would work. But shortly after it would stop working for a while. and the process continues like a cycle. PLEASE HELP BECAUSE IM CLUELESS. i've looked at many forums but no solution.

    Also when i am able to temporarily connect to the internet, it runs super slow and then shortly afterward it looses connection completely. My Mac is no more than 2 feet away from my router and modem

  • My ATV will no longer stay connected to WiFi. Every time I want to use it I have to setup the WiFi from scratch!!!

    My ATV will no longer stay connected to my home WiFi network. Every single time I want to use it I need to set up WiFi from scratch all over again. I'm considering dumping it as my Roku box has no issues. I'm an Apple loyalist though and want the ATV for playing my large music collection.
    Any suggestions?

    It's a 1G ATV, 160Gig.
    The wireless is an Access Point w/WPA encryption and all DHCP is done by a remote wired router in a closet. Resetting each has had no effect on it. I don't see a setting anywhere on my ATV that I can change to turn off periodic standby mode.
    I actually replaced an Airport Extreme w/ this D Link AP & it's worked great for every other device. I had the exact same issue with the Airport Extreme although it seems like after the latest ATV SW upgrade, it does it every day. Previously it would only do it occasionally.

Maybe you are looking for

  • IE 7 not displaying PDF files

    WinXP SP3 desktop Installed: Acrobat Reader 9 and Acrobat 6.0 Professional Up until recently, when an update from MS and adobe were installed, Internet Explorer 7 has been displaying PDF files when clicking on a link to the document. I do not know wh

  • Best technology to navigate through a very large XML file in a web page

    Hi! I have a very large XML file that needs to be displayed in my web page, may be as a tree structure. Visitors should be able to go to any level depth nodes and access the children elements or text element of those nodes. I thought about using DOM

  • SRM POWL - How to add/update longtext (internal note) of invoice

    created powl for mass approval/rejection of invoice For Rejection 'm adding 'reason for rejection' & 'internal note' fields Which i need to update in invoice --> notes & attachment --> 'reason for rejection' & 'internal note' I am doing it as -- TRY.

  • What priviledges are required for a user to take rman back

    Hi , I want to create a database user, which i will use for takie database backup using RMAN. what roles , i should assign to this user. Can anyone help me please in this regard.

  • USB Flash Drive issues, FAT and Windows, Help!

    Here's the deal: I have a flash drive, I formatted it in FAT because it needs to be used on my Mac (Snow Leopard) and Windows. When I format it, it adds 2 or 3 other partitions like 200MB. BUT does not show it in Disk Manager or in Finder. I can read