Livecycle form crashes Reader and Acrobat

I've created a Livecycle form that has been working great. However, a user managed to corrupt it somehow and now it causes both Reader and Acrobat to freeze and then close when trying to load it. I also tried it in Nuance which causes a freeze but not an app close. However I noticed in task manager that while frozen, Nuance's memory consumption continues to grow.
Is there anyway to debug this to determine what is going on? Any other suggestions on how I can try to determine what is happening?

Hi,
Does the form crash when you do a preview in LiveCycle Designer?  Have you got "When exception thrown" set to break in JavaScript preferences, maybe you can see an exception in the console?
Regards
Bruce

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