LMPT problem effecting one user...

Hi all,
I moved a client's server to a new office a couple of weeks ago. I shut the machine down normally and when I powered it up in the new location I changed the IP, DNS info etc. I checked the internet connection and everything was working fine.
I then sent one group email to all of the email addresses hosted on the server to make sure that everyone on was receiving fine. All but 1 of the accounts was receiving email. The error message was:
status=deferred (connect to /var/imap/socket/lmtp[/var/imap/socket/lmtp]: Permission denied)
and soon after (after doing some of the below):
status=deferred (connect to /var/imap/socket/lmtp[/var/imap/socket/lmtp]: Connection refused)
I checked everything I thought it could be 1) checked the LMTP socket was there 2) made sure it had the correct owner:group and permissions 3) checked mail and cyrus was running, 4) restarted the server 5) repaired all permissions 6) ran mailbfr -o and -m for the user 7) checked that the user's Cyrus area wasn't messed up and checked the permissions etc. I spent a couple of hours checking and double-checking, but nothing was working...
I then backed up the whole database with mailbfr, took a deep breath and deleted the user. I recreated the user with a different UID and restored mail for that user with mailbfr and everything worked!
Even though it's working now, I really want to know why this happened in the first place and if it happened again how to fix it without going so far as deleting the user and recreating, if possible.
Unfortunately, I don't have a copy of the mail logs to upload.
A couple of questions -
1) What's the difference between the permission denied and the connection refused error log? in what situation would you get both?
2) Why would the LMTP socket stop working? and why for only one user?
3) Why would deleting the user and recreating with a different UID fix this problem? Is this a normal thing?
4) Is this a problem with my set up (pretty vanilla really) or with Cyrus OR with Apple's implementation of Cyrus - I say this because I am aware of the problems with mailbox sizes in Apple's Mail service but not in 'normal' Cyrus IMAP.
There's a lot there - hopefully someone will have some ideas...
James

1) What's the difference between the permission denied and the connection refused error log?
Typically permission denied means permissions on disk/file/directory are incorrect.
Connection refused means Cyrus is not running or has no free processes/is overloaded.
in what situation would you get both?
None that I am aware of. At least not simultanously.
2) Why would the LMTP socket stop working? and why for only one user?
Broken DB
3) Why would deleting the user and recreating with a different UID fix this problem? Is this a normal thing?
Because you effectively deleted and recreated it, thus having a clean db.
4) Is this a problem with my set up (pretty vanilla really) or with Cyrus OR with Apple's implementation of Cyrus - I say this because I am aware of the problems with mailbox sizes in Apple's Mail service but not in 'normal' Cyrus IMAP.
Cyrus and Berkeley DB (the underlying database). That said, a broken database should be very rare (although you may read often about it on this forum, but as always when things work, nobody posts about). If it happens often, you should check disks and network.

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