LoadBalancer and BIG IP Setting for Workspace/Planning

Hi,
I recently migrated our Planning applications from System 9.3.1 to System 11.1.2.1 successfully. One of the things we setup in this process was a virtual IP Address to which two server IPs were assigned as well as the 19000 port. This was done to divert reduce the load of logins on one server as well as prepare for a server crash.
The virtual IP address was created successfully and the loadbalancer is able to divert multiple connections to a default algorithm set on the loadbalancer hardware.
However, when i login to the Workspace via my IE. I see that under Navigate->Planning->Application, there is a long string that is displayed instead of "Planning". I was asked to ensure "Persistence" is setup on the loadbalancer and it was confirmed that indeed "cookie persistence" was setup. However, the issue still exists.
I also tried to change a few files residing in the Oracle Folder on the Planning server and the issue still exists. Lastly, i changed the "cookie persistence" to "IP Persistence" with "Source address"persistence as the default setting. The issue still exists.
I have asked Oracle for any documentation that recommends the proper setting and unfortunately there is one and it is for "EPMA" and not for Planning (As i assume the issue is with the "Planning" label.
Anyone else who has come across this issue and what is the best way to resolve this?

Hi,
we had also some difficulties with that buttons and now we solved it with a command bar with different buttons and menus  coded in vba.
Was a bit tricky but its was the best way to have a lot of functions on a single workbook.
We used the standard analyzer buttons to do maintain the sequences on a hiden sheet and in vba we connected the buttons/menu entries with vba:
For generatig a command bar in vba but in a module:
Set sb = CommandBars.Add("NAME_OF_COMMANDBAR")
    With sb
     .Visible = True
     .Top = 400
     .Left = 400
    End With
Set TopMenu = CommandBars("NAME_OF_COMMANDBAR")
     With TopMenu
     .Controls.Add(Type:=msoControlButton, before:=1).Caption = "SAVE" '4
     .Controls("Sichern").FaceId = 270
     .Controls("Sichern").OnAction = "Tabelle4.BUTTON_11_Click"
End With
Best Regards,
Thomas

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