Log Configuration with ConfigTool

Hi All,
We are using NE CE 7.1 server.
In my Application, I have implemented Logging API and created Log Controllers(Location, and Category).I am able to access these controllers form NWA and change the severity levels on line.Up to that it is fine.
In the SAP Help, it is given that we can perform log configuration(creation and updation of Log controllers) in the ConfigTool .
Now my questions are:
1) With this feature, Can I access my Application Specific Log Controllers and update them(updation of severity, detinations, and Fromatters etc)?. Or this featue is only for Server Log controllers?.Because in the ConfigTool It is showing only Server related Log Controllers , not showing My Application related Log controllers.
Can you answer my questions and explain the usage of ConfigTool from the perpective of Log Configutation.
<removed_by_moderator>
Thanks in advance
Sampath
Edited by: Julius Bussche on Jun 24, 2008 8:28 AM

Hi Rey,
Than Q for your response.
In the SAP Help Doc, it is given that we can perform Log confiuration. Will it be only for Server related log controllers or we can access our application related Log controllers.
Sampath

Similar Messages

Log Configuration with config tool

Hi All,
In my application, I am using Logging.
I have created Location and Category controllers and it is working fine.My Application specific log files(destinations) are being updated correctly.Now my question are that:
1. Can we access my application specific Controllers(Location and Category) in ConfigTool and configure them.?
My Application specific Controllers are not appearing in the ConfigTool.
Can you explain the usage Config tool from the perspective of logging?.
Thanks
Sampath

Hi,
Just my question is: can we access/configure our application control Log Controllers from ConfigTool?.
It is urgent.
Sampath

Log-Configuration with PropertiesConfigurator

Hi all,
I'm trying to configure my logging using class com.sap.tc.logging.PropertiesConfigurator with following code:
File pFile = new File("/tmp/logging.properties");
if (pFile == null || pFile.exists() == false) {
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} else {
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Thanks for help,
Christoph

Hallo Christoph,
Is your properties file in the format specified by SAP?
You can find the format at this
<a href="http://help.sap.com/javadocs/NW04S/current/en/com/sap/tc/logging/PropertiesConfigurator.html">link.</a>
Bye,
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Log Configuration in CE 7.1

Hi,
In my Application, I have implemented Loogging API and Location and Category.
Can we change the Destinations and Formatters for these Log controllers with out changing the code in my application.
With Net Weaver Administrator, only Severity change is possible.
Any other tool?
Thanks
Sampath

first you need to change the default log configuration settings.. by default all trace file are written to /log/defaulttrace.trc file.
you can chnage that..
firat :
login to configtool > cluster_dat >server > cfg>
kernal > propertysheet logmanager>
"ForcesingleTracefile" = No
sec:
http://<hostname>:<port>/nwa/log-config
using this link do the changes.
Regards
Shridhar Gowda

Create log-configuration.xml contents in portalapp.xml

Hi All,
I created a PAR file and want to use log-configuration.xml contents in portalapp.xml and view or edit log controllers in Visual Admin. Is this possible? Can i modify portalapp.xml and create and manage log controllers in Visual Admin.
Thanks
Prasad

Hi Viet,
For NW 7.0x, we'd put the log-configuration.xml in the META-INF directory of the project's EAR. It'll work with settings in Visual Admin & ConfigTool.
http://help.sap.com/saphelp_nw70/helpdata/en/cc/e03842134bad04e10000000a1550b0/frameset.htm
However, the log-configuration.xml is no longer used since NW 7.1 (not sure if it comes back in NW 7.3)
http://wiki.sdn.sap.com/wiki/display/Java/7.0to7.1evolutioninLogConfiguration
/people/heidrun.reichart/blog/2006/11/24/how-to-use-sap-netweaver-administrator-with-sapacutes-java-platform-enterprise-edition-5 (you should also read the exchanged comments)
Also, in NW 7.3, I believe VA is no longer exist and the entire logging configuration is done using NWA & ConfigTool. You can search for more information about using NWA in NW 7.3 and/or java development for NW 7.3. Also, you'd probably want to post your questions in WDJ and/or Java development forums.
Hope it helps.
Dao
Edited by: Dao Ha on Aug 4, 2011 10:13 AM

How to log to a file using the log-configuration.xml?

Hello *,
I created following log-configuration.xml
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE log-configuration SYSTEM "log-configuration.dtd">
<log-configuration>
     <log-formatters>
          <log-formatter name="DefaultFormatter" pattern="%25d %-60l %s: %m" type="TraceFormatter"/>
     </log-formatters>
     <log-destinations>
          <log-destination count="10" effective-severity="ALL" limit="1000000" name="DefaultDestination" pattern="FDLB_GUI.%g.trc" type="FileLog">
               <formatter-ref name="DefaultFormatter"/>
          </log-destination>
     </log-destinations>
     <log-controllers>
          <log-controller effective-severity="ALL" maximum-severity="FATAL" minimum-severity="DEBUG" name="DefaultController">
               <associated-destinations>
                    <destination-ref association-type="LOG" name="DefaultDestination"/>
               </associated-destinations>
          </log-controller>
     </log-controllers>
</log-configuration>
From a Web Dynpro view I want to use the log-controller. I'm using the default logger:
Logging location.
private static final com.sap.tc.logging.Location logger =
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In the wdInit method I want to log a simple message:
public void wdDoInit()
    //@@begin wdDoInit()
    logger.setEffectiveSeverity(com.sap.tc.logging.Severity.ALL);
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I see the message in the defaultTrace.0.log, but my own log file doesn't appear.
How to address the log-controller of my log-configuration.xml?
Thanks in advance,
Jürgen Dufner

Hi,
I guess the follwing part of your log-configuration is wrong:
<log-controller
effective-severity="ALL"
maximum-severity="FATAL" m
nimum-severity="DEBUG"
name="DefaultController">
Try to change in log-configuration the value for name in <log-controller> to the start sequence of the packages to be logged. E.g., all our packages should start with com.yourcompanyname.projectname
To log all messages from classes in these packages make the name = com.yourcompanyname.projectname.
Hope that helps,
Regards, Astrid
Therefore I list

DSC 8.6.1 wrong timestamps for logged data with Intel dual core

Problem Description :
Our LV/DCS 8.6.1 application uses shared variables to log data to Citadel. It is running on many similar computers at many companies just fine, but on one particular Intel Dual Core computer, the data in the Citadel db has strange shifting timestamps. Changing bios to startup using single cpu fixes the problem. Could possibly set only certain NI process(es) to single-cpu instead (but which?). The old DSCEngine.exe in LV/DSC 7 had to be run single-cpu... hadn't these kind of issues been fixed by LV 8.6.1 yet?? What about LV 2009, anybody know?? Or is it a problem in the OS or hardware, below the NI line??
This seems similar to an old issue with time synch server problems for AMD processors (Knowledge Base Document ID 4BFBEIQA):
http://digital.ni.com/public.nsf/allkb/1EFFBED34FFE66C2862573D30073C329
Computer info:
- Dell desktop
- Win XP Pro sp3
- 2 G RAM
- 1.58 GHz Core 2 Duo
- LV/DSC 8.6.1 (Pro dev)
- DAQmx, standard instrument control device drivers, serial i/o
(Nothing else installed; OS and LV/DSC were re-installed to try to fix the problem, no luck)
Details:
A test logged data at 1 Hz, with these results: for 10-30 seconds or so, the timestamps were correct. Then, the timestamps were compressed/shifted, with multiple points each second. At perfectly regular 1-minute intervals, the timestamps would be correct again. This pattern repeats, and when the data is graphed, it looks like regular 1-sec interval points, then more dense points, then no points until the next minute (not ON the minute, e.g.12:35:00, but after a minute, e.g.12:35:24, 12:36:24, 12:37:24...). Occasionally (but rarely), restarting the PC would produce accurate timestamps for several minutes running, but then the pattern would reappear in the middle of logging, no changes made.
Test info:
- shared variable configured with logging enabled
- data changing by much more than the deadband
- new value written by Datasocket Write at a steady 1 Hz
- historic data retrieved by Read Traces
- Distributed System Manager shows correct and changing values continuously as they are written

Meg K. B. ,
It sounds like you are experiencing Time Stamp Counter (TSC) Drift as mentioned in the KB's for the AMD Multi-Core processors. However, according to this wikipedia article on TSC's, the Intel Core 2 Duo's "time-stamp counter increments at a constant rate.......Constant TSC behavior ensures that the duration of each clock tick is
uniform and supports the use of the TSC as a wall clock timer even if
the processor core changes frequency." This seems to suggest that it would be not be the case that you are seeing the issue mentioned in the KBs.
Can you provide the exact modle of the Core 2 Duo processor that you are using?
Ben Sisney
FlexRIO V&V Engineer
National Instruments

E-Commerce Catalog error and log configurator probelm?

Hello,
I am trying to browse a B2B shop (http://server:port/b2b/b2b/init.do) in CRM 5.0 and getting following error message:
The catalog that you have selected is currently unavailable; try again later
I am using CRM 5.0 System (IDES Client) and basically trying to setup a E-Commerce development environment.
Following are the steps i have done so far for E-Commerce configuration:
1. Configured ISADMIN (http://server:port/isauseradm/admin/xcm/init.do).
1.1 Changed following params for Start->General Application Settings->Customer->isauseradm->isauseradmconfig:
>> SSLEnabled: false
>> appinfo: true
>> show start.jsp: true
>> AddUserToPartner: true
>> AcceptExistingUser: true
1.2 Created a new JCo connection under Start->Components->Customer->jco and entered my back end CRM System details and saved it as CRM_800_JCO. I also did Run Test which was successful.
1.3 Created a new JCo connection under Start->Application Configurations->Customer and entered following params and saved it with name CRM_800_ISAUSERADMSTD:
>> Base configuration: isauseradmStandard
>> default configuration: X
>> active configuration: X
>> jcodata: CRM_800_JCO
>> backendtype: crmdefault
>> usertype: CRM_Standalone
>> uidata: default
2. Configured B2B (http://server:port/b2b/admin/xcm/init.do).
2.1 Changed following params for Start->General Application Settings->Customer->b2b->b2bconfig:
>> SSLEnabled: false
>> appinfo: true
>> show start.jsp: true
2.2 Created a new JCo connection under Start->Components->Customer->jco and entered my backend CRM System details and saved it as CRM_800_JCO. I also did Run Test which was successful.
2.3 Created a new JCo connection under Start->Application Configurations->Customer and entered following params and saved it with name CRM_800_B2BCRMSTD:
>> Base configuration: b2bcrmstandard
>> default configuration: X
>> active configuration: X
>> jcodata: CRM_800_JCO
>> usertype: CRM_Standalone
3. I was really not sure if ShopAdmin config is required or not but i did it. Configured SHOPADMIN (http://server:port/shopadmin/admin/xcm/init.do).
3.1 Changed following params for Start->General Application Settings->Customer->shopadmin->shopadminconfig:
>> SSLEnabled: false
>> appinfo: true
>> show start.jsp: true
3.2 Created a new JCo connection under Start->Components->Customer->jco and entered my backend CRM System details and saved it as CRM_800_JCO. I also did Run Test which was successful.
3.3 Created a new JCo connection under Start->Application Configurations->Customer and entered following params and saved it with name CRM_800_CRMSHOP:
>> Base configuration: crmshop
>> default configuration: X
>> active configuration: X
>> jcodata: CRM_800_JCO
4. Restarted CRM J2EE.
5. Setup TREX 7.0.
5.1 From TREX Administration, created a new connection (Type A, i.e., using System Number and Application Server Host) for CRM System and also RFC Dest. (sm59) in CRM System.
5.2 Restarted TREX and connected this connection.
5.3 Following are the visible column values for this connection in TREX Administration:
>> Connection Status: <connected>
>> Configuration Satus: Green
>> SAP System: CRM
>> RFC Destination: TREX_DEFAULT
>> Gateway: local
>> RfcServer Instances: 1 (no automatic changes)
>> TREXRfcServer Processes: 1
>> Workprocesses: 6 (4 DIA, 2BGD)
5.4 Did a RFC Connection test in CRM System using SM59 which was successful as well.
5.5 Using Transaction SRMO (Retrieval : Search Server Relation Monitor) in CRM System changed the RFC Destination for Search server ID DRFUZZY (for both I and S type RFC Server destination action) to TREX_DEFAULT. Did a connection test for this and it was successful.
6. Initiated Replication using transaction COMM_PCAT_IMS_INIT with following params:
>> Product Catalog: PCSHOP
>> Variant: VAR_EN
>> Search Server Relation: DRFUZZY
>> Publishing Computer ID:
>> Allows Parallel Processing:
>> Publish Documents via HTTP:
>> Transfer Document Content: X
>> Package Size of Indexing: 5,000
>> Processing Existing Indexes: Overwrite Index Only When OK
>> Behavior when Error Messages Occur: Cancel Variant Replication
7. Logged into ISADMIN User Config (http://server:port/isauseradm/useradmin/init.do) and created a new user using the option New User and New Contact Person with an existing company of type Sold-To Party and which belongs to the sales area that is linked with PCSHOP Product Catalog (from IDES data).
Now, when i log into B2B Page (http://server:port/b2b/b2b/init.do) using the newly created user and click on the shop PC4BIZ_EN i get following error message:
The catalog that you have selected is currently unavailable; try again later
I also created a new Product Catalog and did the Initial Replication still getting the same above error message.
Can anyone please tell me what am i missing or what mistake i have done?
I even restarted CRM System, but the result is still the same.
Also, how do i check the log files for B2B? I checked the E-Commerce Admin Console (http://server:port/b2b/admin/index.jsp) and clicked on the logging link, but i get the following message:
Logging is now configured centrally in the J2EE Engine Visual Administrator (server service: Log Configurator)
How exactly do i configure and what is the right path for B2B Logging in J2EE Visual Administrator? And where will the log files for B2B be stored on the server?
I would really appreciate (and of course award points) for your help on this.
thanks and regards,
Vasu

Thanks for the Note reference. I will go through it now and try to check the log files.
And regarding the error message i don't think it could be because of The Catalog variant is not set right in the Shopadmin application as all the values in Shopadmin seem to be correct. Anyhow following are the current values selected for the custom Product Catalog I created:
Shop Id: ZTEST
General Information
--> Usage
> Business Scenario: Internet Sales B2B
--> Authorizations
> Authorization Group: <blank>
--> User Administration
> Partner Function Contact Person: 00000015
> Country Group: <blank>
--> Billing Documents
> Display of Billing Documents: No Billing Documents
--> Store Locator
> Display Store Locator: <blank>
Catalog
--> Product Catalog
> Catalog Search: <blank>
> Catalog: ZTEST
> Catalog Variant: VAR_EN
> Catalog View: <blank>
> Hide Internal Catalog: <blank>
> Controlling Price Determination in the Catalog: via IPC
> Profile group for pricing related attributes for exchange products: <blank>
Transactions
--> General
> Allow transaction management for other business partners in hierarchy: <blank>
> Large Documents: Display All Items
> Document type can be chosen late: <blank>
> Batch Processing Permitted: <blank>
> Display product determination information: X
--> Order
> Choose Order Types: Order Type
> Order Type: ISBB
--> Order Template
> Order Templates Allowed: X
> Order Type: ISBB
--> +Quotations
> Creating a Quotation: No Quotation
--> Contracts
> Contract Determination: <blank>
--> Contract Negotiations
> Allow Contract Negotiations: <blank>
Marketing
--> Global Product Recommendation
> Display Global Product Recommendation: <blank>
--> Personalized Product Recommendation
> Display Personalized Product Recommendation: <blank>
--> +Product-Related Proposals +
> Display Product-Related Proposals: <blank>
--> +Campaigns +
> Allow manual entry of campaigns: <blank>
Auction
--> Auction
> Auctions allowed: <blank>
Regarding the reason "The Catalog was not replicated properly and is hence unavailable on TREX", is there any way to verify this? When i ran Initial Replication (transaction COMM_PCAT_IMS_INIT with the values i said in my first post) everything was green.
Also, how do i clear the Catalog Cache? Is it the same as clearing the Catalog Cache Statistics in E-Commerce Administration Console (http://server:port/b2b/admin/index.jsp)?
Thanks and Regards,

How can I use my Apple TV at a friends house ?? Is it not just a case of connecting to wifi then log on with my apple ID ?!

How can I use my Apple TV at a friends house ?? Is it not just a case of connecting to wifi then log on with my apple ID ?!

Thanks, I'll try it again. Was coming up on the screen saying something about cant work until the clock / time is configured or something ???

Can't log in with LXDM

Another Arch newbie here!
Basically I have issues with logging in with my LXDM display manager. I installed Arch toward the end of October and I'm still trying to shape it to my liking.
What's supposed to happen : I can start my LXDE or Openbox session after selecting my username and typing my password.
What actually happens : everytime I type my password and press Enter, the screen goes blue for a second and reverts back to the login screen. The same happens if I try to log in as root.
Before running into this issue I was trying to configure keyboard shortcuts so that I can adjust the volume with fn/XF86 keys. I also performed an update at some point too.
The last files I created or modified were /etc/X11/Xsession ; openbox/rc.xml ; etc/rc.conf and ~/.bashrc
I can log in with both user and root account if I press ctrl + alt + F2 and the startx command works. I'm not using xinitrc.
I tried to get some informations on the arch wiki and other website but didn't find a solution so far. I also wouln't like to make it worse by performing wrong manipulation which is why I'm posting about my issue here.
Thanks in advance!
Last edited by Marchare (2013-11-03 15:04:14)

Well, only /home/user/.bashrc had something written on it. The others are empty. Just deleted them and nothing changed, it seems.
# ~/.bashrc
# If not running interactively, don't do anything
[[ $- != *i* ]] && return
alias ls='ls --color=auto'
PS1='[\u@\h \W]\$ '
Maybe I should try to update Arch? or perhaps replace LXDM with something else and more stable?
Last edited by Marchare (2013-11-03 17:16:11)

ICal Server - Can't log in with Kerberos?

Hello, I have been struggling the past few days getting ical server properly installed and configured to incorporate into our environment (just installed 10.6 server). I am very new to Kerberos, in fact never heard of it before getting into this, but would like to possibly use it as an authentication option. I have my master open directory installed and running, it says Kerberos is running, ldap as well as password server, all running. I created some test users in the LDAPv3/127.0.0.1 directory with open directory password types. I have opened ticket viewer and assigned tickets to these test users. In my Ical settings in server admin, I have authentication type set to kerberos. When I try to add an account via my ical client on my workstation (also 10.6 just installed), it searches and I get the message:
"Ical found the CALDAV server "servername" but couldn't log in with the user name "username". Make sure the user name and password you entered are correct, then try again"
If I click next and go to the calendar server options screen I select Ical server template, the port changes to 8443 I believe and I change it back to the default of 8008, and click use kerberos v5 for authentication, and uncheck Use SSL as I have that off. I then get the message of:
"Authentication failed. The server does not support Kerberos authentication."
Now, if I go completely backward, and change my iCal server authentication type to Digest, or Any Method, I can log in using any of my local user names and passwords and any open directory password users. This is great because it shows me the system is working, and I can get in, however what I don't quite understand is if I log in with a different/various usernames and passwords, I get a separate calendar for each login. When watching the apple demo video of Ical server here http://www.youtube.com/watch?v=7bzMTpLv-EE&feature=related , it seems there is one calendar, and multiple users are logging in using different logins, but accessing the same calendar.
So I guess my main questions are, why isn't Kerberos working, and how do I get it to work, am I missing something? And how do I get Ical server to operate the way it is in the video, so people log in with different various logins but are able to see the same "work" calendar as shown in the video.
I appreciate any help/insight. Thank you.

One additional piece of information that I don't know if it is a bug or if anyone else has this problem, but when I am logged in with a user, and access my address panel via my ical client, none of my locations, resources, people, or groups show up, every category is empty. However, if I start to type a search for a location name or user that I know the name of that I have added, THEN it will show up and I can click/select it. Almost behaving completely backwards, any ideas why these are not showing up without using the search??? Thank you again.

Logging configuration problem

Hi all
I am working with JRun4. My problem is logging.
logging mechanism can send messages to these destinations:
1) The console screen
2) The Log file.
In both cases , logging information is obtained. but The console screen shows information which i print by System.out.println() , and The log file shows information which is Event generated. I want to store information in a file , which is given by System.out.printlln().
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<attribute name="errorEnabled">true</attribute>
<attribute name="warningEnabled">true</attribute>
<attribute name="infoEnabled">true</attribute>
<attribute name="debugEnabled">false</attribute>
<attribute name="metricsEnabled">true</attribute>
<attribute name="metricsLogFrequency">60</attribute>
<attribute name="metricsFormat">Web threads(busy/total): {jrpp.busyTh}/{jrpp.totalTh} Sessions: {sessions} Total Memory={totalMemory} Free={freeMemory}</attribute>
<service class="jrunx.logger.ThreadedLogEventHandler" name="ThreadedLogEventHandler" >
<service class="jrunx.logger.ConsoleLogEventHandler" name=":service=ConsoleLogEventHandler"/>
<service class="jrunx.logger.FileLogEventHandler" name="FileLogEventHandler">
<attribute name="filename">{jrun.rootdir}/logs/{jrun.server.name}-event.log</attribute>
<attribute name="rotationSize">200k</attribute>
<attribute name="rotationFiles">3</attribute>
<attribute name="closeDelay">5000</attribute>
<attribute name="deleteOnExit">false</attribute>
</service>
</service>
</service>
what should i do for this?
Please guide me.

You should put it in the root of your classes (Ex: with JBuilder is
$projecthome/classes)
Alexp wrote:
Hi !
I have a problem with the logging configuration.
What is the right place for the log4j.properties file?
Thanks a lot for cooperation,
Alex.

Can no longer log in with ZSH as default shell

After the last few updates, I'm unable to log in with zsh in ANY terminal. Nothing in my configuration has changed since the problem started occuring. In fact, even removing my zsh configuration files has no effect and still won't log in properly. Any ideas?
Edit: solved this by removing a certain file called "history.LOCK" in my .zsh folder.
Last edited by Gigamo (2014-04-03 20:01:27)

Mark post as solved by editing the title please.

Pi 7.1 ehp1 log-configuration.xml, howto create/edit in NWDS?

Hello,
In NWDS 2.0 You have a special mode in NWDS to edit the file. You get tabs with Log Formatter, Log Destination, Log Controller and Source.
How does it work in NWDS 7.1 EHP1?
The log-configuration shipped with the example module is packed inside the sample adapter module jar. This seems not right? It should be in the ear?
In nwds I create an ear, and then use the nwpacktool to repack it as an sda to be able to deploy with jspm. There is a firewall so I can't deploy from nwds.
I'm building an adapter module. It works fine besides that the logcontroller doesn't display in the nwa, and I can't set the log levels.
I've tried placing the log-configuration.xml both in the META-INF of the jar and the META-INF of the ear but it still doesn't work.
Thanks for your help.
Best regards
Otto Frost

Hello,
The NWDS 7.1 EHP1 doesn't recognize the file in the META-INF.
In 7.11 the log-configuration.xml isn't used anymore according to SAP.
When the module is started the tracing location is displayed in the log-configurator automagically.
My module wasn't started after deployment.
To start it I had to go into the NWA - Operation Management -
Systems - Start&Stop - Java EE applications - myPiModule
It was stopped, but started up when I clicked the "Logs" link.
After this it is visible in the tracing locations in the nwa log configurator.
Best regards
Otto Frost

HT5927 Using apple configurator with supervised devises, enabling iCloud/ find my iOS device (after being supervised), backing up that supervised / find my iPhone enabled image, --issue; unable to apply back up to any iOS device (including the orign. devi

Senario:
Need to manage 500 Enterprise iPads
Requirements;
1) Trackable via Find my iOS device (we have 500 iPads and with the 100 device limit per iCloud account for Find my iOS device limit we have 5+ iCloud accounts).
2) Individually named iPads for locating and sending commands to wipe, lost mode, etc.. on map per Find my iOS device (we uniquely name them in Apple Configurator either by using the "sequensetially numbering feature", or by creating individual back ups (yes, 450) with the name specified in the image).
3) Find my iOS device feature enabled in base Prepared or Supervised image (using one of our 5+ iCloud accounts) (image can be created during prepared stage, or in supervised stage) - tried both and have the same issue - which I am getting to...
4) VPP codes for paid apps (all VPP codes purchased with generic account which is the Apple Admin account for VPP purchases). Apple Configurator is set up under a different/ unique Apple account (i.e. not VPP admin account) and not logged into iTunes for any purchases/ services).
Issue: Can not do any following senarios;
A)
1) configure master iOS 7 iPad with iCloud account with Find my iOS feature enabled in Prepare stage (added during preparing stage)
2) configure master iOS 7 iPad with iCloud account with Find my iOS feature enabled in Supervised stage (added after supervising, and then backing up that supervised and iOS Find my iOS device enabled)
B) 1) Apply master image to any Supervised iPad (under senario step A) or senario step B)), including the (Supervised or/ Prepared iPad that was used to create the maset iOS 7 image
Result = fail with Apple generic code "4" ; This is obviously due to Find my iOS device feature enabled during image capture.
According to Apple (see Apple Config. Help) the 'Activation lock' (new feature in iOS 7) will not be enabled on a supervised device when an iCloud account with "Find my iDevice" is enabled. Their "help files" seem to imply after the device is Supervised, and a person (presumably and end user) adds thier own iCloud account with Find my iOS device enabled the activation lock is not enabled and erasing/ reconfiguring with Apple Configurator will not cause reimaging probhlems such as requiring the end user's credentials to reconfigure the device using Apple Configurator (i.e. you won't need the end user's credentials).
Needed: To be able to configure Supervised iPads with iCloud account (Enterprised owned iCloud account) configured on the basse image, which has Find my iOS device enabled, and to be able to apply that base image to all Enterprise iPads without generic apple error code 4 issue.

Hi all
I am trying to replicate these steps in my environment but I am having trouble getting an iCloud backup restored to a supervised device. Can someone clarify the steps? The parts I am unsure on are:
1) Do you Prepare in Configurator with all the institution owned apps? Or do you install them after restoring the iCloud backup?
2) After entering the personal AppleID to restore the iCloud backup, the setup wizard prompts for the Institution/Configurator AppleID, there is an option to 'Skip Now'. Do you enter in the password for the institution account? or do you skip that step?
3) What exactly is on the screen in the 'mini setup assistant' after the restore when you Refresh with Configurator?
Any help would be greatly appreciated!

Log Configuration with ConfigTool

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