Logged out, still showing as online for contacts. ...

I know I'm not the only one having this problem, as I've been scouring the forum for an answer/
Yes, I have used /remotelogout. Yes, I have changed my password. No, the problem was not resolved.
It's getting increasingly frustrating at a breakneck speed since people (including my clients) are assuming that I am online when I am not, and this is complicating things HORRIBLY.
If anyone could give me a proper solution, I would be forever thankful.

Hi, GregD1, and welcome to the Community,
"Presence" settings are less than reliable as of now; I refer you to this blog article and its dozens of posts: http://community.skype.com/t5/News-and-Announcements/UPDATED-Changes-to-your-Skype-online-status/ba-...
Several continuing topics as well as what could be dozens of other threads here in the Community also detail status setting and presence issues, problems, and experiences. Check the Skype for Computer: Windows and Skype for Computer: Mac message boards.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Ipad still showing duplicate entries for songs.

my Ipad still showing duplicate entries for songs. I have unchecked Show Itunes in the Cloud purchases, I have tried replacing all items when autofilling (before syncing) I have even logged out then back into itunes, to no avail. Can you please assist? Thank you

hi guys, i was just googling the problem as i too have it, i am currently trying to sort it, i have deleted all my music off my phone using itunes and then put it all back on and also tried deleting it and outting 1 album on at a time, still not got rid of the duplicate tracks, i have now used the show duplicate items view and deleted those off my itunes library. i think i may have come across the problem!! i have just deleted all my music off my iphone using itunes again, and it shows nothing being on my iphone, however, if i go into music on my actual phone it is still showing 126 songs and none of them play. so i have now deleted them manually directly from the phone and am now putting all my music back onto my phone hoping i have cured the issue of ghost tracks.
ill let you know when its done if we are cured!!
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I created a new Apple ID for iCloud on my iPhone, but I can't seem to find a way to "sign out" or "log out" of that Apple ID (for iCloud) to sign in with another Apple ID. The only account login I could change was the Store. How do I "log out"

I created a new Apple ID for iCloud on my iPhone, but I can't seem to find a way to "sign out" or "log out" of that Apple ID (for iCloud) to sign in with another Apple ID. The only account login I could change was the Store.
How do I "log out" or "sign out" of iCloud on my iPhone? There is an option to delete the account, but I just want to log off. I want to keep the account name for future use.

@fernandamagalhaes
It looks like the article below has the information you are looking for.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Note: If you delete your iCloud account, iCloud will no longer back up your iOS data. You can still back up your device in iTunes (for more information, open iTunes and choose iTunes > Help).
On your Mac, open iCloud preferences, then click Sign Out.
If your Mac has OS X v10.7.5 and you turn off iCloud, your calendar information and reminders aren’t stored locally in iCal. If you want to retain your calendar and reminder information, you need to back it up before turning off iCloud. For more information, see the Apple Support article iCloud: Calendar & reminder data removed from Calendar and Reminders or iCal when disabling iCloud Calendar.
On your Windows computer, open the iCloud Control Panel, then click Sign Out.
Note: If you turned on automatic download of music, app, or book purchases (in iTunes preferences or in Settings on your iOS device), your iTunes purchases are still downloaded to your devices.
Set up iCloud on your devices

Please show blue bubble for contacts on the address book that have ios5

file:///.file/id=6571367.3355035Please show blue bubble for contacts on the address book that have ios5 installed so that we know who are ready for iMessage. We need a list of contacts in our address book for contacts that ios5 installed for iMessage

Are you using Windows or Mac OS?

Regarding to Outlook facing the problem. error show check online for a solution and close the problem

Dear Team,
Please solve this problem.
Open the outlook then show below error.
1. Check online for a solution and close the problem
2. Close the program
Please do the needful as well as possible.
Thanks & Regards.
Devesh Yadav
9999815203

Hello,
So Outlook has failed to launch and an error dialog (error reporting) pops up. A lot of things can cause this issues.
One of the main causes is a corrupt Navigation Pane settings file. You might need to start Outlook using the /resetnavpane
switch. Just run command (Windows key + R), type or paste:
outlook.exe /resetnavpane (Please note that you will lose any customizations on the navigation pane)
In certain cases, a corrupted data file will also cause this problem. So, if the /resetnavpane switch doesn't really work, please try to repair your data file with
scanpst.exe tool:
http://office.microsoft.com/en-us/outlook-help/repair-outlook-data-files-pst-and-ost-HA102749454.aspx
If these cannot fix your issue, please be more specific on the error. Please click the button at the bottom of the error pop ups and copy the
Problem signature here.
Thanks,
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TechNet Community Support

Clean Install done but still showing updates required for previous owners apps needing apple id?

Hi All,
First time post and newbe to Macbooks so be gentle please... :-)
I have bought a second hand macbook pro retina, the previous owner had removed all his data but not reformatted. I was having issues that some apps updates were showing that i couldn't update, as it kept asking for the previous owners ID. I thought the best thing to do was to reformat and start again to get a frsh machine...
First issue after wiping the drive was that when i went to install the OS, it came up saying i didn't own a copy, as it was the provious owner who had installed the OS.... so after buying Mountain Lion under my account (still not sure if i needed to???) i was then able to install a new OS. Went through all the new user screens to set time and keyboard etc so i assumed i now had in effect a new machine.
Again though, when i went to update the software, the previous users apps, that no longer appear on the machine, were showing as needing an update, and again were asking for the previous owners apple id to update????
How do i get this sorted so i have a new machine without the history of a previous user, his apps and the required updates?
I was also worried that after the fresh install i seem to have lost iPhoto, garage etc... i thought these came as standard, am i going to have to buy these also?
Hope someone can help, desperate to get myself properly up and running and enjoying my new toy!
Rob

Selling Macs has become rather messy what with the different license requirements.....
if the Mac had ML preinstalled, then the owner is allowed to make a one time transfer of the OS license; however, he needs to wipe the drive and use internet recovery to reinstall the system without using an Apple ID
If, however, the Mac came with something other than ML (SL or Lion), then the seller needs to wipe the drive and reinstall the original system because any license obtained from MAS is NOT transferable.
So, if it did come with ML originally and unless you wish to contact the seller, try internet recovery - pressing Command + Option + R while restarting ( a slightly different process than recovery) , wipe the drive in Disk Utility and download the OS. It should work - if not, I'd suggest a quick visit to the nearest Genius Bar and ask for help (reminding them that the license does allow a one time transfer).
As for any other apps, you will need to purchase them (such as iLife, iWork, etc) - none of those licenses are transferable. If you encounter a problem doing so, you might want to address that issue at the Genius Bar as well; you do need to buy them again, but in some instances, someone testing that scenario was not able to, so just be aware that there might be a glitch.
Edit: In order to do an internet recovery, you will also need to make sure that you are connected only via WiFi.

Asset still showing planned value for closed fiscal year.

*We have a situation:- After we ran depreciation for Dec 2009, there was a credit memo posting done in the system for a particular asset. Now, the fiscal year has been closed for 2009 and 2010 is opened. Jan and Feb depreciation posting has been done for the asset for year 2010, but the credit memo posting is still stuck as planned value in the 12th period of 2009. How can we take care of that? I canu2019t run unplanned depreciation for 2009. Is there a better way to take care of this? I thought about opening year 2009 for the asset (ccode) and then running unplanned depreciation. Will that be a problem? If yes, what other solution can be proposed.*
*Appreciate the response.*

Hi,
If it is not possible to open the fiscal year because audit
has already been completed we have a workaround which is not quite
correct from the legal side ist thereport RACORR20_A from note 29694.
If in table ANLC there are differences between posted and planed
depr. the report simply makes: planed = posted.
The correct way would be:
-> Reopen your GL for FY 2008 via OB52.
-> Recalculate values (RAAFAR00)
-> RAPOST2000
-> RAPERB2000
-> RAJABS00
Regards Bernhard

Why does content conditionalized out still shows up in webhelp?

Using RoboHelp HTML 7
I looked at my RoboHelp project for my product and discovered that an obsolete topic that appeared in library search results was in fact flagged with an Obsolete conditional tag. And my Conditional Build Expression explicitly said not to include topics tagged Obsolete. So I was confused.
I generated the output again, and one of the early RoboHelp messages says that RoboHelp is “Clearing the output folder.” I thought this meant that RoboHelp was clearing my !SSL!/WebHelp folder of files and preparing to populate that empty WebHelp folder with fresh output. When the generate process had completed, I looked more closely at my WebHelp folder and of course new output had been written there. However, the topic I had tagged “Obsolete” was there as well. It had an earlier date/time stamp, but it was there nevertheless. So a week ago, when I had delivered my WebHelp folder to the final library build area, that WebHelp folder had contained topics that I did not want in my help. And search found them. Yikes!!
I think a workaround solution is:
Before generating RoboHelp output, browse to the !SSL!/WebHelp output folder and remove all files and folders and subfolders. Then generate the output into that empty WebHelp folder.
Can anyone tell me why conditional text that is selected to not be included in the webhelp is included? Is my understanding about what is happening (above) correct?

Your investigation work is spot on. I tend ot use Beyond Compare http://www.scootersoftware.com/ to compare my output and publish locations to get around this issue. Deleting the output from both the generate and publish locations before generating and publishing would also do the trick though.
The RoboColum(n)
@robocolumn
Colum McAndrew

Contact list for phone number of previous Apple ID still showing!

Hi everyone,
I hope someone has an answer for this. I'm on my work computer, and my boss previously had his Apple ID linked to iCloud, the App Store, and Internet Accounts. I disabled sync from his ID on this computer for everything other than Find My Mac, but his contacts were still showing up in the auto-fill portion when messing around in iMessage. Today, we decided that I should just log out of his Apple ID for everything and log in with mine. I updated to Yosemite as well, logged out of his ID in the App Store, iCloud, and Internet Accounts. His Apple ID is nowhere to be found. I logged into everything under my Apple ID and was attempting to use iMessage. When I begin to type a name into the "To:" section of a new message, it still tries to autofill people from his contacts list. If I check under messages>window>contacts, the only two contacts that appear (as always) are my name and his, the two user accounts on this computer. Is this just some glitch? Why on earth are his contacts still pulling up for auto-fill? He has never once even used iMessage on this computer, so it's not like they could be in there for some reason due to previously entering them. I currently don't have my contacts synced from my Apple ID because I'm concerned that it will somehow mesh our two actual contact lists together on our phones or something crazy that we absolutely don't want. Anyone experience anything similar or have any ideas? I wish I could contact Apple Support but I refuse to pay $30 for something like this.
Thank you!
Angel Jenne

You can try with this:
Make a new user for you with Administrative power
Take backup of the old user files
Delete the old user
Another solution is there but it is not a good solution I think. You can format and clean install OS.

Lync User Phone Number Changed in AD - Still Showing Old (Normalized) Number Days Later in Lync Client Contact Detail

Environment: Lync 2013 backend; Lync 2010 and Lync 2013 clients. Enterprise Voice not implemented. November 2013 CU Applied on Server.
Issue: Lync user (User A) phone number changed in AD but still showing old number for others days later.
Believed Cause: User A has not logged into Lync since change to republish new phone number?
So after reading this http://masteringlync.com/ I am beginning to think that something I perceived as an issue may actually be by design?
Action:
User A work phone number changed in AD. User A has only one phone entry in AD. Normalization rule in place to basically leave number unchanged (working)
Result:
New phone number propogated fine to Exchange/Outlook fine. Old number displaying only in Lync client when viewing User A contact card detail
Lync 2010 Client displays only old number when looking at Client A contact detail (this client only presents phone numbers if they are actually normalized)
Lync 2013 Client displays two work numbers.
One that we identify as a "display number" just as entered in AD - this shows correctly as the new number. Another that we identify as the "normalized number" which is still the old
number (same as 2010 Client)
Same results whether contact is saved in Lync Client or not and is not related to Outlook contacts - in fact one test was with a Lync account that is not Mail Enabled.
I did a dbanalyze to view the SQL database detail for User A and see that Category 'userInformation' has the old phone number and the time stamp on it seems to coincide with a Lync Cllient database change (user login or refresh on that end) so this seems
to futher confirm my findings thus my reaching the point of conceding it might be out of my control.
My Question I guess is ....
Have others discovered this? Is this a bug or do normalized phone numbers actually requre a client login to accept/republish the number correctly to others even though the information is updated in AD? User detail and how it propogates seems to
be the biggest mystery and it gets harder and harder to explain to users why changes aren't displaying accuralely.

Thanks Richard... your blog definitely hit home with what I was seeing but guess I just didn't want to accept that as the end of the road on this. I'm still in a little misbelief that client interaction is necessary to update a backend change.
This process really makes phone numbers in Lync an unreliable source given a user will never know if it is it up to date. And the problem with Lync 2013 client is it shows both numbers in the client ... the address book one with the
updated AD numbers and the one the normalized AD one that the user has to login to republish. I now more fully understand the process but trying to explain that to users when they see different work numbers .. ugh.
Oh well, guess the important part is to understand the process so thanks again.

How can I get my "contacts" back on my iPod classic. ITunes wiped out all my contacts and there is even no place for contacts any more on my macBook.

How can I get my "contacts" back on my iPod classic. iTunes wiped out all my contacts from my iPod classic and now I no longer even show a place for contacts on my computer when I plug in my iPod.

You don't download iTunes by connecting your phone to iTunes and yes of course, by syncing your phone with your husbands computer, of course you will have lost all your stuff and you will have his.
When you connect to iTunes, you sync.
To get back all your things, then you need to sync your phone to the computer that you used originally to set your phone up - if this is your computer, then connect your phone to that and sync it with iTunes on that and you will get your stuff back, but when you connect to iTunes you sync and don't download.
Ringtones should download automatically to your phone and if not, if you are getting them on your computer, then download them to your computer with your iTunes on and double click to get the MP3 file to open in iTunes and then sync your phone to your computer and you will get the ringtone on your phone.

Unable to see my bills online for 2 months now

Hi
I had BT broadband, Vision and a new phoneline installed back in September. When I placed the order online I chose online billing (which I am now massively regretting!) Since everything was succesfully installed I have been unable to see my online bills.
I can log into the "myBT" area but it then says I need to verify my email address, which I then do but when I click the link in the email it takes me to a screen which says that due to technical issues my email address cannot be verified, and it asks me to try again later. After three weeks of trying again later I sent an email to BT and was then phoned by one of their advisers. They failed to see my problem and passed me on to another adviser who eventually said that "everyone was getting this message" and that it would be "resolved shortly". Three weeks later and the problem is still not resolved and I'm still getting the same message.
What makes this even more frustrating is that last week I had £40 debited from my account by BT but I have no idea what this is for as my broadband should be free for three months, I've used the phone three or four times (all in the evenings or at weekends) I paid for a lot of my line reental up front and I only have the basic Vision package so I'd really like to know what I've been charged for!
Any help/advice would be massively appreciated, I really don't want to have to battle through another fruitless 20 minute phone call!

Just a quick note to say hello as anotherfrustrated new customer with exactly the same issue as the original post?
I will go through the care team and I hope this gets resolved, so far I had one call where the advisor tried to fix a problem I had not mentioned, one chat session where I was re-queued and then given a new phone number, and a call to this number whose solution was to log on, change the email address for contact and try again. Needless to say this also didn't work.
In a word,shambolic and I am yet to see my first bill.
I will report back when/if this is resolved?
Thanks
Michael McGrath

Server showing non compliant for a no longer targeted Configuration Item

Hi all,
I have a server that was removed from a collection which had a DCM baseline targeted to it. It is still showing non compliant for Configuration items that were targeted at the old collection. (which is correct, it isn't compliant but it isn't supposed
to be). I am trying to create a collection based on non compliant items but this server keeps showing up where it shouldn't be. is there anyway to 'flush' all the compliance information and let the client rebuild it?
thanks
-cornasdf
http://cornasdf.blogspot.com

The collection is based on a WQL query that basically says, where the configuration item name = x and state <> compliant.
I have several of these where the servers that are non compliant fall into a collection that has an advertisement that remediates them.
The difficulty here is that I have a collection of BackEnd servers, based on IP Subnet. That collection has a DCM Baseline targeted at it that checks for non compliance on specific items. When building
some new servers, we connected to hte wrong network for a couple of days, so they were in the included in BackEnd Servers collection which handed out the baseline. We disconnected that link and the servers have fallen out of that collection. The
baseline no longer shows in teh control panel app.
But in my compliance collections, it still shows up as non compliant for that Conf Item.
I have a work around in place. actually two. The first was to just delete the client and let it reinstall. That worked but seems heavy handed. Secondarily, i narrowed my query by collection,
ie the query for non compliance now is limited to the collection where I apply the baseline. this is somewhat limiting for future instances (and shouldn't be necessary).
it seems like a bad enough design flaw that I assumed I must be missing something pretty obvious. if I remove a server from a collection w/ a baseline, it shouldn't still be non compliant for things non longer targeted to it.
-cornasdf
http://cornasdf.blogspot.com

Client logging out not working

I am having two issues , the first happened quite recently but I don't know if I caused it. Users on client machines cannot fully log out. The computers stop the logging out process when they get to the desktop image, The second issue is that when some clients log out the show up as disabled/asleep in server administration. This prevents them from logging in later, without me manually disconnecting them at the server. I work in a school and we have set students with the restriction of not having mutiple log-in privileges. Thanks in advance for any suggestions.
iMac slot load clients 10.3.9 eMac 10.4.9 G4 server 10.4.9 Mac OS X (10.4.9)

rlt6246 wrote:
Thanks to WorMzy for the link, and thanks to djraymondnm for the simple solution found in post [SOLVED] xfce-session-logout does not work as expected. For the record, let me post the solution here:
djraymondnm wrote:
Activate the "sessionstop_cmd" line in /etc/slim.conf as follows:
sessionstop_cmd (killall --user $USER -TERM; systemctl restart slim)
from: https://bbs.archlinux.org/viewtopic.php?pid=1287549
Also:
goyim wrote:
as per PABLOKAL found solution to DM freezing after second logout...
sudo nano /etc/pam.d/slim
auth include system-local-login
-auth optional pam_gnome_keyring.so
account include system-local-login
session include system-local-login
-session optional pam_gnome_keyring.so auto_start
session required pam_systemd.so # Add this line which is missing
from: http://bbs.archbang.org/viewtopic.php?id=4495
Did the trick.
Last edited by loltill (2013-07-16 09:26:00)

Constantly being logged out

For 6 months now I have had trouble with verizon email. I open the email, might click to read one, then get logged out. Or I open emails, try to open sent email and get logged out. Or I've read 1 or 2 emails and then the next one I try to open, I get logged out. My most recent conversation with Verizon this week, it did not happen. The conversation with them before, it did happen. This last time the gal said it should be working fine now, because she told me to log in as verizon.net. Well I have to tell you this has NOT solved the problem. Why is this happening? Makes the entire email a waste of time!

chicmex,
I'm sorry you've had trouble being logged out of your email. For your security, when there is no activity for some time the system will time out. One way to work around this is to setup a 3rd party email client, like Outlook or Windows Mail. This way you can still use your Verizon mail and it won't time out on you. If you need help with this check out this site: http://www22.verizon.com/residentialhelp/fiosinternet. Sorry for the inconvenience.
Kim
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Logged out, still showing as online for contacts. ...

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