Logon screen appears but hangs at 'Loading data...'

Hello, I have a problem that I cannot logon to SAP R3. After typing my username and password in the logon screen, the hourglass shows and the message 'Loading data...' appears in the statusbar. Nothing else happens.
When I try to logon for the second time, the popup appears: 'You are already lgoged on.' with the three options. Appearently SAP thinks i am in.
I am logged on from anywhere via a VPN-connection. When I am on the location itself, logging on works fine.
Does anybody recognise this symptom and know the solution?
Thanks, Tim van Steenbergen

Hi Tim:
When you are using the VPN connection try the Low Speed Connection option, with this less traffic is sent back and forth.
To enable LSC open your SAP Logon and select your system, then go to Change Item --> Advanced button and check the Low Speed Connection checkbox.
Hope this fix your problem; this could be due to the fact you are using a custom logo in the initial screen of the SAP system.
You can also try to by-pass the initial screen by entering a transaction directly in the command box.
Best Regards,
Federico

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Message was edited by: Holger Schmidt

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