Losing email address

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I have just started a new broadband line and have to cancel my old one. Both are with BT and I want to transfer my email address and I have been given a new one. Can I just keep my old address and how do I do it. 
I have just started a new broadband line and have to cancel my old one. Both are with BT and I want to transfer my email address and I have been given a new one. Can I just keep my old address and how do I do it. 

Hi AH,
Welcome to the forums! If you can fill out the contact webform in my profile and let us know the email addresses in question along with details on which one you wish to keep etc., we should be able to sort this out for you.
Dean
BTCare Community Mod
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    Hi All,
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    This has started to cause issues lately with imessaging and facetime, as there seems to be a limit on email addresses that can be associated with one account?
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    Is this possible, if so is there a simple process cos I can seem to find anything relating to this?
    many thanks, Jim

    Not going to happen the way you want it to.
    When you add a gift card balance to the Apple ID, it's available for the Apple ID.
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  • How can I change my account on icloud without losing all my data and suppressing the former account. I just need to change the email address... TKS

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    Hey there Fonz111,
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    http://support.apple.com/kb/ht5621
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    All the very best,
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  • My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

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    You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
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    http://support.apple.com/kb/HT5796
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  • My Apple ID at the Apps store is messed up so. It identifies me by an email address that isn't current--I deleted it because of too much spam. I have a new Apple ID. How may I use it at the App store without losing all the Apps I,ve purchased undert

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    Welcome to the Apple Community.
    Did you create a new a new account or just change the email address on your existing account.

  • HT4847 How can I change my iCloud email address without losing all my data and what not???? Please help...

    How can I change my iCloud email address without losing all my data and what not???? Please help...

    Welcome to the Apple Community.
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  • HT201342 My iTunes account is under my @yahoo email address and I became accustomed to my @Me email and now like the idea of the @iCloud email address that was made. My question is can I change my iTunes account to my @iCloud name without losing my purcha

    My iTunes account is under my @yahoo email address and I became accustomed to my @Me email and now like the idea of the @iCloud email address that was made. My questions are....can I change my iTunes account to my @iCloud name without instead of my @yahoo name without losing my years snd years of purchases ? Can I also create an @Mac address ? ....or is my @yahoo and my @iCloud already recognized as the same by apple and my purchases would already be fine as well as restoring my devices ?

    Your purchases are permanently tied to the Apple ID (account) used to purchase them.  They can't be moved to another account and you can merge accounts.  You can start making new purchases with your iCloud ID if you want, but you will end up with two sets of purchases under two different IDs, adding further complication to your life.
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  • How can I change the email address associated with iCloud without losing information?

    How can I can change the email address associated with my iCloud account without losing data on my iPad?

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  • HT4847 my icloud account has an email that isnt real so icant verify the account. now that ihave a real email address how do ichange it without losing my things on my phone

    Hi. Im having trouble trying to set up a real email for my icloud account to be verified. the one that is set up with the account isnt real. now that ihave a new email that is really set up iwant to use that one. can someone please tell me how to change the email address for icloud without losing my stuff ihave in my phone.?

    Welcome to the Apple Community.
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  • HT1918 If you are locked out of your account and you dont use that email address anymore, can you create a new account without losing your music library

    If you are locked out of your Itunes account and you no longer use the same email address, can you create a new account without losing your music library

    Just to let you know that I DIDNT swear in the last post. It was bleeped for using non offensive language. Just letting you know. (And @moderator this subnote isnt "off topic", its just letting colleagues know I'm not in the habit of swearing - something that the search and replace word-bot actaully makes it look worse than it is!!)
    Many thanks - please dont delet this footnote (again)
    Dom

  • I changed my Apple ID (new email address, same account), but when I try and use my iPad, it is asking me to sign out and delete the account, losing all data.  If I do this, will it all still be there on my new ID? Thanks.

    I changed my Apple ID (new email address, same account), via the Apple website on my laptop, but when I try log into ITunes on my iPad, it still has the old ID.  It is greyed out, so I can't change it.  On researching further,  it seems I have to sign out of iTunes and sign back in using new address.  Ok so far, but when I do this, it asks if I want to delete the account and any data on the cloud.  If I do this, and sign in with changed ID, will all the data be there Or will it be lost?  Thanks for any advice.

    Sounds like apps purchased from those accounts got synced to the iPod and it is asking to log into that account to update them.
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    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
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  • Taking one off a laptop without losing the email addresses off another laptop/iMac

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    Create another user account for your daughter by going to System Preferences (under the Apple menu) and selecting Users & Groups then click the lock in the lower left corner and authenticate. Next click the "+" button just above the lock and create a user for her, making sure that you check the box for Allow user to administer this computer.
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    Note that any data on other computers will not be affected.
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  • I have changed my email address, how do I change it with iCloud without losing already stored information?

    I have changed my email address. How do I get iCloud to accept the new address? If I delete the old account to initiate a new one, do I lose information?

    If you get a new email address, you can change your Apple ID from your old address to your new address. Just follow this article: http://support.apple.com/kb/HE40
    Note: @mac.com and @me.com Apple IDs cannot be renamed.

  • HT1918 How does one organise the apple ID so that one uses the same email address to have an account on both the UL and Belgian itunes stores?

    I have in the past created an Apple ID for use with the UK itunes store, because I want to read in English.  If I sign in it seems that this ID will only allow me to purchase from the UK store.  But I live in Belgium, so I can't download from the UK store.  So I tried to create an apple ID for the Belgian itunes store.  But I want to use the same email address as I used for the first apple ID I made (because I'm fed up of having to remember which email address I used for which account).  When I tried this, I just get a message saying that the email address is already in use for another account (which I know, because it's me who made that account).  Does anyone have a workaround for this?
    cheers
    Andrew

    I have tried again using the same password. and it still doesn't work.
    I'm presuming you went ahead and set up a new Apple ID, yes? Using the same password in more than one Apple ID has worked for me in the past, but I haven't tried it in a while so the tightened security may have changed that. You could use the same password but add "-UK" and "-BE", or something like that, to make it easier to remember.
    I understand what you mean about losing the ability to deal with UK purchased stuff, but this is becoming so inconvenient that I do want to delete that UK apple ID account.  I have looked everywhere I can think of on the apple website (apple id, itunes, support etc) and I can't find a link/eplanation/contact point that deals with deleting apple ID and itune store accounts.  Surely this must be possible?
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    On a completely different matter, I have bought my son an ipod touch.  But since he is younger than 13 years old, how does one go about using the itunes store to get music onto his ipod touch?
    You would need to buy tracks for him; he's too young to have his own iTunes Store account. To control what gets synched to his iPod, this should help:
    http://support.apple.com/kb/HT1495
    Regards.

  • Hi my partner used my email address and iTunes account to set up his iPhone and now both our phones have merged! Does anyone know how to separate these? Can he still use our iTunes account with a different Id or email! Please help!!

    HI my partner used my apple id and email address when setting up his iPhone so when he turned on iCloud our phones merged!! How do we undo this? Can he still use my iTunes account with a different Id and can he change the email on his phone without losing information? Also iPad is linked too, the family uses this and I would like to keep my phone separate! At the moment nothing is sacred! Please help! We are not very good with computers!!

    Several things here so let me attempt to clarify.
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    For iTunes, you cannot use two Apple IDs for one account however if you use the same account iTunes on your computer will keep the content on each device seperate very nicely. You can also configure the settings for iTunes and the App store on each device to keep the content from automatically downloading to the other device. What I meant by share apps and music is this. What happens if you find a game, lets say Minecraft, that you really like and it cost, as Mincraft cost, $6.99USD. You buy it and play for a while and then you realize that your husband really likes the game as well. If you both use the same Apple ID for iTunes he can download the $7.00ish game to his device at no additional charge. If you use seperate Apple IDs for iTunes well... it look like he will also be paying for the game to have it on his account. Same goes for Music and Movies
    I hope that clears things up. Let me know if you have anymore question.

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