I changed my Apple ID (new email address, same account), but when I try and use my iPad, it is asking me to sign out and delete the account, losing all data. If I do this, will it all still be there on my new ID? Thanks.
I changed my Apple ID (new email address, same account), via the Apple website on my laptop, but when I try log into ITunes on my iPad, it still has the old ID. It is greyed out, so I can't change it. On researching further, it seems I have to sign out of iTunes and sign back in using new address. Ok so far, but when I do this, it asks if I want to delete the account and any data on the cloud. If I do this, and sign in with changed ID, will all the data be there Or will it be lost? Thanks for any advice.
Sounds like apps purchased from those accounts got synced to the iPod and it is asking to log into that account to update them.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
What do yo see if yo go to the Updates Section of the App Store app?
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I have typed in email addresses into Contacts, but when I try to do an email, most of them have an exclamation mark and won't let me send! Where am I going wrong ? It is really sapping my confidence!
Did you set up your email account info in Settings?
Settings > Mail, Contacts, Calendar > Accounts > your account should be listed in there with the appropriate incoming and outgoing mail servers and correct user names and passwords. -
I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right! Real Geniuses in that store!
If so, then review the first link to see if you can troubleshoot your issue yourself. If that doesn't work, then contact iTunes Support via the second link below:
Invalid, inactive or illegible codes:
http://support.apple.com/kb/TS1292
Contact iTunes support here:
http://www.apple.com/support/itunes/contact/
Cheers,
GB -
I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?
If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information. Note: this only deletes the account and any synced data from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.
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I changed my apple I'd email address and when I log in I use that email and the right password both work. But when my friend iMessage me it only works if they send it to my old email address not my new current one. How can ai change my iCloud and iMessage address?? To match my current one?
So have you changed the accounts in the iCloud and Messages Settings?
Settings > iCloud > Account
Settings > Messages > Send & Receive -
My original Apple ID is associated with an email address that I no longer have access to. How do I reset the system to recognize my new email address as my primary point of contact and erase the other one?
If when you go to icloud.com and sign in with your current iCloud ID you see all your iCloud data there, you can safely sign out of the iCloud account on your Mac and choose Delete at all the prompts, then sign back in with the current ID. This only deletes the data from your Mac, not from iCloud. Your iCloud data will reappear on your Mac when you sign back in after a brief delay as it redownloads. If you have automatically imported your photo stream photos to your iPhoto library you won't lose them either (if you haven't, save them to your library first).
Again, only do this if when you go to icloud.com with your current ID you see your iCloud data there. -
I've had the 2nd generation Apple TV since this past October when it was released and it has worked fine until I recently changed my Apple User Name (email address). After changing my user name my Apple TV and iPhone 4 no longer find my shared network. Home sharing is enabled on all devices, including my Sony Vaio Laptop, iPhone4, and Apple TV 2nd generation. Everything else has remained constant, including service provider, router, modem, and internet security (Trend Micro). Also, my library is on a networked hard drive, which didnt seem to make a difference before, but I figured I'd mention it. Any thoughts?
Thanks.Winston,
Thank you for the information. He confirmed that the ID and password are the same on every device. This only started happending when he changed his User Name with Apple.
--Itunes is running on a Windows Vista Machine (Sony Vaio)
--He has an Apple TV (2nd Gen)
--He has an iPhone 4
Can you tell me more about the technologies that apple uses to make "homesharing" work? Do you think he may need to remove then re-install Bonjour? -
I have created a group in my address book, but when I try to use it to send mail, only a comma shows up. How can I send mail using my new group? I have an IMac with OSLion.
I will agree with you on this one. Version 31 and all the fixes so far are a mess. Since I have been here answering questions for a little more than a year now I have learned to wait to upgrade until all the dust settles. I see no end to the dust storm version 31 has caused. I am still on version 24.6 and plan on staying there for the duration. At least until the developers comes to their senses and put out a working product.
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I just changed my user name to my e-mail address on my iMac. It works fine there but when I try to use my iPhone it still shows my old user name and will not let me enter??
There is no user name needed to "enter" or use iPhones...
Assuming you mean your iTunes Store account ID:
Settings > Store > tap ID > sign out > sign in with new ID -
Help. Just got the latest and greatest ipod touch. When trying to setup icloud, my email address is verified but when I touch settings, icloud, account tries unsuccessfully to verify account.
Why am I sometimes asked to verify my Apple ID by email?
When you create a new Apple ID or make certain changes to your account, Apple will require you to sign in by following the link in a verification email. This is to help protect your identity and keep your account secure. Some Apple services, such as FaceTime and GameCenter, require email validation.
How do I verify my Apple ID by email?
Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify. -
I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
I have an existing ipod that I use with my mac. I am trying to connect an additional ipod to it but when I try and register, it just brings up the existing info. I don't want to lose the original info or library - just create new for this device. Pls help...
We are starting from the beginning like its a new ipod starts out asking language, country,location services,choose a network,and when we get to "setup ipod touch " there are 3 options 1..setup as new ipod, 2.restore from ipod backup 3 restore from itunes backup and when we hit setup as new ipod and click next it comes up with sign in with apple id or create a free apple id we clicked create a free apple id....then comes up with bday,1st name last name, use your current email address, get a free icloud email address or change email address and THIS is where we have problems....if we hit change email address it means that sis's stuff goes under his name and moves all her stuff to this older ipod which the brother does not want. sorry this is so long but its the only way I knew to do it.
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I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?
Contact iTunes Customer support... it is not possible to bypass Activation Lock.
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I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?
Launch iTunes and click on the click on the store menu item the select authorized this computer.
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