Lost my contacts list and try to restore from backup and it ask for my password to unlock my iphone backup. I don't remember creating a password for it. Can anyone help? Thanks.

If you encrypted the backup, there is no way around it. You will need to configure your iPhone as a new device.
From iTunes: About iOS backups:
In the iTunes Summary screen, select "Encrypt iPhone backup" if you want to encrypt the information stored on your computer when iTunes makes a backup. Encrypted backups are indicated by a padlock icon, and a password is required to restore the information to iPhone. You may want to write down the password for your backup and store it in a safe place. If you use a Mac, when you set a password you can select to store the password in the keychain. With iOS 4 and later, you can transfer the iOS keychain backup to a new device if you encrypt the backup.
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device.

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Ihone 4s lost all contacts. I tried to restore from backup but the error message now says there is not enough room. I have deleted all the apps without making any more room on iphone. Why did contact disappear and how do I get them back?

ihone 4s lost all contacts. I tried to restore from backup but the error message now says there is not enough room. I have deleted all the apps without making any more room on iphone. Why did contact disappear and how do I get them back?

In the simplest sense, archiving a file means making a copy that you never change and never discard. You already know how to do that.
iPhoto has built-in archival features, in the sense that it saves all versions of an image that you've modified. As long as you have adequate backups, you don't necessarily have any reason to archive an iPhoto library. If you want to delete images from the working library but still have access to them in case you change your mind, then you do need to archive those images. I don't have a specific suggestion as to how you should do that. You might post a question in the iPhoto forum.

HT2492 When I try to update Adobe Flash Player I'm prompted to quit Safari and Dashboard Client. I quit Safari but I don' know how to quit Dashboard Client. Can anyone help with this challenge?

When I try to update Adobe Flash Player I'm prompted to quit Safari and Dashboard Client. I quit Safari but I don' know how to quit Dashboard Client. Can anyone help with this challenge?

Carolyn,
Thank you. It worked
Angus.

HT1751 Hi I followed the istructions to copy/move iTunes music to a new PC, can see albums listed in Library, but SYNCH does not put any music on iPod. It took me three weeks to import my CDs into iTunes and i DON'T want to do it again! Can anyone help ?

Hi I followed instructions to copy/move iTunes music to a new PC. I can see albums listed in the library but SYNCH will not put any music on my new iPod.
It took three weeks to import my CDs on the old PC and I don't want to do it again!
Can anyone help ?

Take a look here; it should help:
iTunes for Mac: How to copy purchases between authorized computers
Though it refers to items purchased from the iTunes Store, it applies to all your iTunes content. And if you happen to also own an iPod:
How to use your iPod to move your music to a new computer
Once you have the tracks on some removable medium, you can mount that on your new computer and then just drag the content to the iTunes window. Make sure that the option to "copy files to iTunes Music folder when adding to library" is set in the iTunes -> Advanced -> General preferences before you do. Alternatively, you can use the Add To Library command and select each track (or folder of tracks).
If you won't be using that Windows system once you move the content, don't forget to deauthorize the system from your iTunes Store account before you dispose of the computer.
Regards.
Message was edited by: Dave Sawyer

I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

UUpdate the new iphone to iOS 8.3 before you try to restore the backup.

I can not get my itunes to sort my library in alphabetical order by artist?? Nor can I get the listing to be numbered...ie...1...2...3...4...5 etc.....Can anyone help?? It used to alphabetize my list correctly before I downloaded the 11.0.1 or 11.0.5

I can not get my itunes to sort my library in alphabetical order by artist?? Nor can I get the listing to be numbered...ie...1...2...3...4...5 etc.....Can anyone help?? It used to be able to alphabetize my list correctly before I downloaded the 11.0.1 or 11.0.5 version of itunes?????

How are you viewing your library? In Song view or Album View?
If in Album view pull down View > Show View Options and select Sort by: Artist, then: (whichever choice you want here).
If in Song view I like to see the album artwork so pull down View > Show View Options and select "show album artwork" and close the small window. Then click on the column that contains the artwork and sort it by Artist.

I try to sync my itunes with my iphon 4s 16gb but a message says that the sync fails can anyone help me?

I try to sync my itunes with my iphon 4s 16gb but a message says that the sync fails can anyone help me?

The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.

I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.

I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.

iTunes:
AppName: itunes.exe
AppVer: 10.5.0.142
ModName: unknown
ModVer: 0.0.0.0
Offset: 001be6f6
Quicktime:
EventType : BEX
P1 : QuickTimePlayer.exe
P2 : 7.71.80.42
P3 : 4ea5c6ef
P4 : QuickTimePlayer.dll
P5 : 7.71.80.42
P6 : 4ea5c6d5
P7 : 00005b6d
P8 : c0000409
P9 : 00000000
That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

I setup a new iPad air and did a restore from iCloud and only part of my camera roll downloaded?

I setup a new iPad air and did a restore from iCloud and only part of my camera roll downloaded?

Welcome to the Apple Community Xena1940.
When you restore from back up, the process will restore the OS and some initial data, it will then restart and allow you to use your device while the remaining data is downloaded and restored in the background. have you allowed enough time for this to complete.

I bought a new iphone5s and when i tried to back it up from my iphone5 itunes is coming up with "enter the password to unlock your Iphone backup" i dont have cluee what the password is? didnt even know i had made one? ive tried my itunes password?

my itunes wont let me restore my new iphone 5s from my iphone5 as it it is coming up with "enter the password to unlock your iphone backup" i dont have a password set up? ive tried my itunes password but nothing is working?

This means when you backed up your device you clicked encrypt backup... That means you need a password to unlock the backup and restore to it. Call apple support for help if you forgot your password.

I just installed itunes 11.1.5.5. Now the format in Itunes is changed. when I am trying to add music to my iphone, there is no longer an add button under the Iphone device. Why did they have to change this? Can anyone help, Im tryiong to add music.

How do you add musci to the Iphone? I just installed itunes 11.1.5.5. Now the format in Itunes is changed. when I am trying to add music to my iphone, there is no longer an add button under the Iphone device. Why did they have to change this? Can anyone help, Im tryiong to add music.

Correct. When you purchase devices, they would have stated the OS they needed to work, on the box. This can be overlooked, but it is very important to check when purchasing.
You current OS, is so old, that they technology build into the new devices, is not something your OS understands. It didn't exist when your OS was created, and therefore you need to upgrade the OS to work with the newer technology of these devices.
10.6 software is not downloadable. You must purchase a DVD disc. You can order it from the on-line apple store
- http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard.

When open photoshop a message came up saying photoshop has given up waiting for assesment of the display driver. enhancements that use the graphics hardware have been disabled... can anyone help?

when open photoshop a message came up saying photoshop has given up waiting for assesment of the display driver. enhancements that use the graphics hardware have been disabled... can anyone help?

The best thing to do is to go into Help > System Info, copy and paste the contents into your reply.
One of us or several should be able to sort it out for you.
Gene

HT201413 i tried to resore my iphone 3GS with itunes but it is showing an error 29 , can anyone help me to sort out this problem?

i tried to resore my iphone 3GS with itunes but it is showing an error 29 , can anyone help me to sort out this problem

Try to restore get a error 29 - iPhone 3GS - iFixit
See if this helps.

TS4268 I now have iOS7 and since then my facetime and imessage wont activate. I keep getting a text that is all rubbish from 07786205094 when I try and activate. I have done everything that apple recommended but nothing. Can anyone help?

Since installing 7 I cannot get facetime and imessage to activate. I have taken all the steps that have been recommended in supportbut still nothing. I get a text of characters that mean nothing everytime i try. Please can anyone help?
Thank you!

Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above is from:
http://support.apple.com/kb/TS3694

I have a macbook pro and use BT homehub 3. can't work out how to connect my time capsule. can anyone help, thanks.

I have a macbook pro and use BT homehub 3. can't work out how to connect my time capsule. can anyone help? thanks

Just need to plug the TC in to the hub in bridge mode.. do not try and bridge the homehub.. it is not possible with the setup BT uses.
To bridge the TC.. plug it directly into a computer by ethernet.. no other connection to the TC or the computer.
Press and hold in reset until the front LED flashes rapidly.. about 10sec.
Release the reset.
Open the airport utility and setup the TC to bridge mode.
The actual method depends on version of the OS and airport utility you use.
This is version 5.
Sorry I cannot post the v6 as I am on a snow leopard computer now. But you go to the network tab, and choose off bridge mode for method of connection. It will be NAT and dhcp by default.
Then setup wireless.. you have a number of choices here.
Either setup with the same SSID Security and password, as the homehub uses.. or a different name, and password..
Each method works fine.. but you sometimes have issues with wireless channels.. for now leave it on auto and see what happens.. if you have issues lock down the radio channels on both devices.. use one out of the following on each, 1, 6, 11 or 13 in UK.. so say 6 on the homehub then 13 onthe TC.
Update the TC.. unplug fromt the computer and plug it into the homehub.
If you have other issues with the setup tell us what OS you run so we can post suitable screenshots.

Lost my contacts list and try to restore from backup and it ask for my password to unlock my iphone backup. I don't remember creating a password for it. Can anyone help? Thanks.

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