Lost my photosmart 6520 by manually changing server address

Hi
My printer is wirelessly connected and prints fine by AirPrint and when I send it jobs by email but after successfully scanning to email several times it suddenly wouldn't connect to the Internet, giving an error message. Tried turning it off and on several times. Looked up help on forum and followed advice to manually change DNS server to 8.8.8.8 and alternate server to 8.8.4.4. This resulted in my losing access to my printer via its IP address on my browser so I can't undo my actions and my printer still gives error message when I ask it to scan to email. All other functions work.
Please help. Thank you
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View Solution.

Hey @Kybosh, 
Welcome to the HP Support Forum.    
I understand you're having connectivity issues with your HP Photosmart 6520 e-All-in-One Printer.  I would like to assist you with this.
I'm surprised that a manual DNS has interfered with your setup - I typically find it does the opposite and strengthens connectivity.  At any rate, don't despair!    I have some suggestions that may restore your printer's functionality.  
I recommend a fresh start by restoring your printer's factory defaults to rule out any lingering setup issues.  Here's how: 
From your printer's front panel, touch the wrench icon
Touch Tools
Touch Restore Factory Defaults*
*Note that this will reset your wireless and webservices settings.  If you have a custom ePrint address it will be erased permanently.  Click here for more information on setting a custom ePrint address.  
With your defaults restored, continue on as directed:
Touch the wireless icon ()
Run the wireless setup wizard and reconnect to your network (SSID)
Enter the wireless password if prompted
Once you've established wireless connectivity, re-enable your webservices/ePrint feature (essential for using scan to email)
Touch the webservices icon ()
Enable webservices and touch OK to allow your printer to update itself automatically
Once completed it will print an info page.  If you're looking to complete an ePrint setup it will come in handy later - click here for more information.  
Now, if all went well you may rebuild your scan to email setup: 
Touch the Scan icon
Touch Scan to Email
Input your personal email address
Retrieve the PIN from your email inbox
Input the PIN in your printer as prompted to complete the setup 
Did the above-noted steps restore the functionality you were missing?  
Please let me know the result of your troubleshooting by responding to this post.  If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below.  
Thank you for posting in the HP Support Forum and have a great day!  
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

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    This question was solved.
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