Lost receipt and lost box

Almost a year a go my dad bought me beats solo for my birthday and he lost the receipt. While cleaning the house my brother threw away the box. One side of my headphones went out and I'm wondering can I just bring the headphones without the box? And if so can they pull up my warranty at the store? Please least me know soon.

Hi stormyyskiees –
Thanks for joining the Best Buy Unboxed forums. Beats really make some cool looking headphones, and it’s too bad one of the speakers went out on them. I’ve had the same thing happen with a few pairs of ear buds over the years and I know it’s no fun.
If the headphones were purchased less than a year ago they should still be covered by manufacturer warranty. Not having the box or receipt is usually not a big deal in this case. You and your dad should be able to go into the store with a little personal information ready to pull the receipt. Make sure to bring as much of the following information as possible:
-          Full Name on the purchase
-          Phone Number on the purchase
-          Email Address associated with the purchase
-          The card used to pay for the headphones
-          Total amount of the purchase
-          Date of the purchase
I could also look up the receipt with that information, but I would need your dad to create an account and send it in a private message per our privacy policy.
You shouldn’t need all of that information to retrieve the receipt if you head into the store, but be ready with as much of it as possible. If you have any other questions please feel free to replay.

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