Lotus Notes - email no longer converting

I am no longer able to successfully create pdfs (from either individual emails or folders) using the Acrobat toolbar button or the Acrobat choices added to the dropdown menu. All I receive now is "failed to convert" messages with no real information.
IT assures me that there have been no changes in Lotus Notes at our organization and I do not see anything from Adobe updates that could cause the problem.
I can still print choosing Adobe PDF as my printer, but this does not preserve attachments, a critical requirement for me.
Please help. This was an excellent way for me to archive and search my email.
Adobe Acrobat Pro 8.latest
Windows XP
Lotus Notes 6.5

There are no possible triggers that I know of. I was archiving my email once a month, give or take a week, so the timeframe for potential unwanted changes is long.
During that time I know there were Adobe product updates for my CS3 which I allowed. Also, our IT group can push out software updates remotely for Lotus Notes and other software, so all I have is their assurance that nothing changed.
This issue is happening for all mail items, for both the inbox and my user created folders.
Our Lotus Notes administrators will not support non-Notes software and our on-site IT was essentially out of ideas after the reinstallation did not solve anything.
I did find a non-Adobe workaround to export my email to Thunderbird (portable version) so I can at least have a way to archive and get my email off the system and server, but the Acrobat archive was much more efficient.

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    We will give you reward points!

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