LR2 - Metadata problem and possible workaround

Hi all,
In case others have the same problem in LR2.
When I use "Edit In Photoshop" special characters (æøå) in Metadata (both in keywords and in IPTC data) are translated to wrong characters.
Similar export from LR1.4.1 works perfect.
One possible workaround is to setup CS3 as second external editor in LR2 and use this instead. Then are all special chars. in metadata exported correct.
Kind regards
Henrik Bach
System:
Macbook pro, OSX 10.5.4, 4Gb ram, 2.2 GHz Intel Core 2 Duo.

I have looked a bit more into this.
It seems that all non standard characters used in metadata (on my system) get translated wrong when I use "Edit i photoshop" or "Edit as smart object", "Merge to HDR/Panorama".
The metadata is 100% correct when opened using Bridge, LR1.4.1 and also when setting CS3 up as secondary editor in LR2 and use that.
Example: "Le Rhône" is changed to "Le Rhne".
It would like to file this as a (minor) bug (compared to the stability issues i'm facing) - is there a link that can be used?
Are other seeing the same problem?
With kind regards
Henrik Bach
Macbook pro, OSX 10.5.4, 4Gb ram, 2.2 GHz Intel Core 2 Duo.

Similar Messages

PGC Error, AMD system, and Possible Workaround

I too am experiencing the PGC error in Encore CS3. I have found what seems to be a work-around (although it isn't convenient at all). I'm thinking that it has to do with either:
1. Codec Issues in the transcoding (it appears that Encore and Premiere are using the same codec, too). Perhaps I have some weird codecs installed.
2. Some incompatibility between the AMD processor or NVIDIA chipset and the transcoding codecs.
Here's the error I was getting when I was trying to build a DVD image:
PGC "Main Menu" has error at 00;00;20;21.internal software error: %0, line Main Menu - PGC Info: name = Main Menu, ref=gpgc, time = 00:00:20:21
So, I removed the motion background from the Main Menu, then got the same PGC error referencing one of my timelines. That timeline had been exported from Premiere as an MPEG2 file (separate .m2v and .wav files were created).
I was doing all this on an AMD Athlon 64 3000+ system with NVIDIA chipset and graphics card. So I loaded the project (over a firewire network) on my Intel Core Duo / Intel Graphics based Dell laptop. Once I got everything relinked properly, I tried to Build the DVD image again, but got the same error. It was still using the same transcoded files.
Next, still on the laptop, I reverted all the transcoded files back to their original, and imported AVI files instead of transcoded files into my timelines. I then saved the project and closed Encore, and manually deleted any files that had been generated in the transcodes and cache folders. Then I re-opened the project and re-rendered my one motion menu. I tried building the DVD image again, and after a few hours transcoding it actually worked!
I've now used a similar procedure twice and it has worked both times. I haven't tried using "Transcode Now" instead of having it transcode before building, but I imagine it would work too.
Also, on the AMD system I was having several problems with Encore freezing up during transcoding. The Intel-based laptop seems to run it more stable. So my plan for now is to use Encore on my laptop instead. Besides, the laptop is faster anyway!

I think this install all packages as "explicitly installed" which you may not want (remove a package and it's dependecies remain, because they are not installed as deps anymore).
you may want to break it up into
#first dependencies:
for p in `pacman -Qd | cut -f1 -d" "`; do pacman --noconfirm --asdeps -S$p; echo "y
y" | pacman -Scc; done
#then explicitly installed packages:
for p in `pacman -Qe | cut -f1 -d" "`; do pacman --noconfirm --asexplicit -S$p; echo "y
y" | pacman -Scc; done

Lenovo S10 start-up problem and possible error code

Good day,
Two days ago I purchased our second S10 system. I liked the system previously purchased for my son and decied to pick one up for myself. I purchased a Lenovo DVD-ROM drive and a 2GB Kingston memory DIMM, pn KVR667D2SO/2GR. Everything worked fine out of the box and during the first 24 hours of ownership I did the following, in the following order, without incident. During these installs the DVD-ROM was attached to and powered by the right USB port
Installed PKunzip
Installed Microsoft Office 2003
Installed Microsoft Visio 2003
Installed Microsoft Project 2003
Installed all available Microsoft service packs and urgent updates related to these products as well as for XP
Uninstalled Avisys v6.0 and the current update to v6.0H
Installed Thayer Guide to Birds of North America v3.9 and the current update to v3.9.5
Installed Garmin MapSource North America v6 and upgrade to v8
Attached a Seagate GreeAgent Go 500GB USB hard disk via the left USB port.
Installed the Kingston 2GB DIMM
Besides rebooting during the required prompting during these software installs and update installs, I rebooted and shutdown the laptop numerous times without incident. Internet and intranet access was through the wireless ethernet port. The first night of ownership I left the laptop powered up and it went in sleep-mode as expected. Everything has worked flawlessly and as expected. I used the laptop throughout the day for internet access, trying the RJ45 port for network access to test its functionality.
The second night it was powered off and left unplugged from its power cord. I carried the device in my cushioned briefcase to and from my car and my destination, never removing it from my bag. Went I got back home last night the laptop would not power up. I have tried removing/re-inserting the battery, powering the device without and without the AC cord plugged in. I have tried reseating the internal hard disk. I have even replaced the 2GB RAM DIMM with th eoriginal 512MB DIMM that came installed with the laptop. Nothing is connected to either USB port and nothing is connected to the RJ45 port when I try to power up the laptop.
I am getting the same error result each time I try to power up without the AC cord - the right-most front panel light remains on and blue while the center front panel light flashes six (6) times as orange. When the AC power cord is connected the center front panel light remains on and orange. When I press the startup button the right-most front panel light remains on and blue but the laptop does not start.
Can anyone tell me what various front panel errors conditions can be expected, and what problem(s) they might represent? I purchased this laptop from Circuit City the day before they formally announced their plans for liquidation. I would expect that the store will give me a hard time if I try to return or exchange the laptop. Also, with all the time and energy I've already invested in this particular laptop, I'd hate to have to go through this installation all over again.
Thanks in advance,
David

A couple of things to try:
Try using the one-touch recovery button to see if your machine boots...or...press F2 repeatedly for a few seconds after pressing the power button to see if you can enter the BIOS setup.
Remove the 512MB DIMM and try to boot with the onboard memory only.
Press the space bar repeatedly after pressing the power button - hibernation problem.
Message Edited by PeZzy on 01-18-2009 11:28 AM

My iSight is not working on my Macbook Pro. What are the possible problems and solutions?

My iSight is not working on my Macbook Pro. What are the possible problems and solutions?

Hello Douglas,
Thank you for the details of the issue you are experiencing with the built-in iSight camera on your MacBook Pro. I recommend the following steps for this issue:
Important: Follow these instructions in order. Test the camera between steps to see if the issue is resolved.
Built-in iSight cameras
These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
See if the issue is application-specific.
Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
See if the issue is user-specific.
Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
Find out if the computer recognizes the iSight
Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
Reset SMC or PMU
Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.
You can find the full article here:
How to Troubleshoot iSight
http://support.apple.com/kb/ht2090
Thank you for using Apple Support Communities.
Best,
Sheila M.

Problem configure WSDL destination for web services metadata gen and exec

Hello,
First question:
Is WSIL supported by an R/3 4.7 ABAP system?
If yes I'd like to consume web services from it (Function Modules remote-enabled), through WSIL. I need thus to configure 2 WSDL destinations on the SLD for metadata generation and execution.
Second question:
What are the url to fill-in into the destination template configurations?
Thanks for your input,
Tanguy Mezzano

In other words, is it possible to call web services from a R/3 4.7 abap stack with WSIL, thus not through the WSDL. For that we need to set two WSDL destinations in the SLD in section SOAMANAGER.
Or is this only possible for ECC6.0?
Thanks for helping.
Tanguy

Why does Apple not give a list of error messages and possible solutions? I have the (-54) error continually that has suddenly appeared and cannot find a solution, even though other users seem to have the same problem.

Why does Apple not give a list of error messages and possible solutions? I have the (-54) error continually that has suddenly appeared and cannot find a solution, even though other users seem to have the same problem.

This is a user to user forum. Apple isn't here and won't answer you. You need to contact Apple directly. You can use the Contact button at the bottom of the screen.

Receiving error after loading Dreamweaver... In a time crunch ...project deadline... need to identify problem and fix as quickly as possible

Receiving error after loading Dreamweaver... In a time crunch ...project deadline... need to identify problem and fix as quickly as possible
Occurs after I load Dreamweaver; most of the time --- Sometimes not until I try to access CSS Designer
Have screen capture of error (see next page)
Windows 7 Home Premium - Service Pack 1
Platform 64 bit OS
Has worked fine until recently
Have installed one program (Print Artist Platinum 24 by Nova Development)
Tried restore point but not dated back far enough
Uninstalled and reinstalled Dreamweaver CC 2014 from Creative Cloud.. same error
Any Ideas?

Troubleshoot JavaScript errors | Dreamweaver CS4, CS5, CS5.5, CS6
Try step #4 and step #12

All of a sudden my iphone stopped charging and you can't hear the music through my ihome iH150 when I connect it to the dock, what can I do to fix the ihome? The ihome does turn on and I already checked for dock possible problems and I don't see anything.

all of a sudden my iphone stopped charging and you can't hear the music through my ihome iH150 when I connect it to the dock, what can I do to fix the ihome? The ihome does turn on and I already checked for dock possible problems and I don't see anything wrong.

I also have to add that the right earbud only doesn't work on my phone while i'm listening to music. If I'm face timing it's okay. what the heck.

Problems and Workarounds from Sun Workshop[tm] 6 update 2 C++ Compiler Read

Hello out here,
the Sun Workshop[tm] 6 update 2 C++ Compiler Readme says
in Chapter E. Problems and Workarounds
and
Topic 4. Reference From Template to Non-Global File-Scope object is Not Supported:
A program using templates and static objects causes link-time errors of undefined
symbols. The compiler currently does not support reference to non-global file-scope
objects from templates.
So my problem is:
I have static tyname objects in Templates and get that link-time errors of undefined
symbols.
And I do not know how to get rid of that static typename objects.
Is there a Workaround?
Which?
P l e a s e h e l p.
If you need further information, please let me know.
Any help is appreciated.
Thanks in advance.
Yours truly
Karsten J. Martin

Hello,
Thank you for your detailed answer!
Unfortunately there has arosen another problem while
migrating from 4.2 to SunWorkshop[tm] 6 update 2 C++ Compiler.
Here comes the original(4.2) code:
template <class PersistObject>
class DIDDatabaseInterface : public DIDPersistenceInterface<PersistObject>
private:
     DIDTableObject<PersistObject>     m_tableObject;
public:
It does not compile under Version 6.
Now the new version:
template <class PersistObject>
class DIDDatabaseInterface : public DIDPersistenceInterface<PersistObject>
private:
typedef     DIDTableObject<PersistObject> PersistTable;
static typename DIDDatabaseInterface::PersistTable m_tableObject;
public:
That compiles until...
"did_factory.cc", line 73: Information: Instantiating DIDDatabaseInterface<Devx003>::DIDDatabaseInterface(const RWDBConnection&)
"did_persist.cc", line 81: DIDDatabaseInterface<Devx003>::m_tableObject cannot be initialized in a constructor.
Here comes line 81 and surroundings(compiles under 4.2):
template <class PersistObject>
DIDDatabaseInterface<PersistObject>::DIDDatabaseInterface(const RWDBConnection &c)
     :     DIDPersistenceInterface<PersistObject>(),
          m_tableObject(c)
Any idea?
I would be grateful if you could help.
Thank you so much.
Sincerely yours
Karsten J. Martin

I have removed every possible componet of Mozilla Firefox from my computer and I still get a message when I turn on my computer that Firefox had a problem and needed to close. How do I get this completely removed from my computer?

I have removed every possible componet of Mozilla Firefox from my computer and I still get a message when I turn on my computer that Firefox had a problem and needed to close. How do I get this completely removed from my computer?

See:
* http://kb.mozillazine.org/Profile_backup
You can transfer files from the old profile to that new profile (be careful not to copy corrupted files)<br />
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

T500 Problems and experiences with Lenovo's technical support / EZServ

After some issues and numerous calls to Lenovo's Technical Support, I just thought I would share my experiences here.
First off, I currently own a ThinkPad T500, which was designed to be a replacement for my older ASUS laptop.
While the ASUS laptop is still running okay, I have had a hard time trying to get the company to properly warranty the laptop. (they would make falsified claims that nothing is wrong with the laptop, so that they would not have to replace any parts - and when they do replace parts, they would simply create another problem and totally ignore the described problem.) The experiences were so stressful and disgusting such that I am sick of arguing with the company any further. My decision on the ThinkPad was based on that IBM/Lenovo is designed to serve business class customers and theoretically should have "business-class support". For this very reason, I have added the best warranty service they was offered to me at the time (3yr onsite + accidental). I am just guessing at that time I just wanted to get away from small companies and go to a company that would back their customers' laptops.
As soon as I got my hands on a T500, however, I have noticed that something is wrong with the card reader. Apparently the reader on the machine would not read SDHC cards (it does read SD cards, however.) This is a problem because I only use SDHC cards and the machine was not able to read any of them. As the card reader controller is manufactured by the same manufacturer (Ricoh) and my older ASUS laptop was able to read SDHC cards, I thought something odd was going on with my machine. This was also based on the evidence that other T500 owners were able to read SDHC just fine.
In addition to the card reader, I was also having troubles in which the machine would freeze whenever Nero Burning ROM (a CD/DVD authoring software) is used.
My first support call to Lenovo was not that pleasant, given that I was placed on hold for 20 minutes when the rep was looking up specs for SHDC compatibility. The rep also said that they would not troubleshoot 3rd party software and would not help me on the issue. I was also told that I should also call back during "regular business hours (apparently until 5pm EST, or 2pm PST (my time)" (despite that the technical support hotline is open 24/7) so that a supervisor can handle my case. This makes it very difficult for me to get to someone with any authority as I am usually busy throughout the day until late afternoons (~4pm PST -> 7pm EST).
Nevertheless, my second call to Lenovo was much more pleasant. The rep handled my case in a timely fashion and promptly provided replacement parts indicated by my problem. (Onsite motherboard replacement for the card reader, and a separate shipment for the DVD-RW drive). Turns out that the motherboard replacement did fix the SDHC issue, although the freezing problem was not caused by hardware failures, but rather a faulty driver that was corrected after Lenovo released an update months later on the Intel SATA controller drivers.
Five months later, after having to use a broadband WWAN card for my work, I also started to notice there is something wrong with the broadband WWAN card. The card used is the Ericsson F3507g card (or the AT&T broadband WWAN option). Not only would the connection be very flaky, it would also drop connections fairly frequently. It seems that a SIM card pull to another card would result in a perfect connection and ever since I have been using an addon card instead to use the Internet. When I confronted Lemovo with the problem, the experience was worse than the first one. I have made at least six service calls to Lenovo and everytime the reps will waste my time with basic troubleshooting which I told them repeatedly that I have already done (I have even reinstalled the OS but it seems that it does not matter to the reps). Here are some things that are repeated over and over:
1) Can you uninstall the Power Manager Driver and the Wireless WAN drivers and reinstall them?
2) Can you go on to our website and download the WWAN drivers (document ID: MIGR-70000 - I even remembered this number since it was repeated so many times) - and the Power Manager Driver and reinstall it?
3) Can you go to Device Manager (the rep would go step by step to it even though I told him I already know how to get there), and see if there are any "bangs" (exclamation marks) on any of the devices?
4) Since you were able to connect to the AT&T network, then from the hardware standpoint there is nothing wrong with your card. This indicates there is a software configuration or a driver problem. (I have been trying to acquire the latest drivers but what I have was already the latest)
5) Since your card could connect to the network, you should contact your provider for help. (AT&T blames it on the card)
6) I'm sorry but there is nothing I can do to help you. You should contact your provider about the card (despite that I acquired the card from Lenovo and not from them)
7) Are you sure that your card is activated properly? It doesn't show in our systems that the card has been activated properly. You will need to call both AT&T and the Lenovo activation hotline (whatever this is) to have your card work properly. (I have never heard of this before)
Despite telling these reps I have an addon card that works perfectly and that I have done all the basic troubleshooting already, none of them are really willing to give me a replacement card. They would either request that I send my computer back to the depot (which I do not want to do since I use this laptop everyday and that's why I have onsite warranty), fail to help me, or transfer me to someone else that makes me do all the troubleshooting all over again. (Every call I made to Lenovo can be said to be composed of at least 20 minutes of basic troubleshootings with the end result of not being able to help)
After having the case escalated to a team leader, I was told that someone would give me a call within a few hours since their team leader is with another customer. Result? No callbacks. Not within a day, nor two.
Called Lenovo again, they apologized, but samething happened - supervisor on the line - promised another callback by a supervisor - but nothing, nada!
Called Lenovo a third time - was again told the same thing, but I am not falling for that anymore - the rep finally agreed to give me a replacement, as well as as to send out a technician that would fix the LCD cover that is starting to get loose on one side.
At that time, I was so frustrated and this reminds me of the pain I have went through with my old ASUS laptop and their grumpy customer service. It just seems to me that it has to be that difficult to have anything resolved or fixed. (What is especially frustrating is that the basic reps do not have any authority to make any decisions, 90% of the time I will need to be transferred to a supervisor of some sort before my case can be handled successfully - which is hard at times given that I only have until 2pm PST to call them)
Received replacement, but did not fix issue. I have noticed that the GPS (which was part of the WWAN card) also has problems getting adequate signals for a 3D Fix. I have once again called Lenovo, this time raising the concerns with the GPS and seeking for help. Along with the basic troubleshooting, here is what Lenovo has to say about the GPS issue which frustrates me even more:
1) uh, G..P..S? what GPS? (most reps I call say this, shows me that they either don't know what a GPS is or know that there is a dedicated GPS builtin on the Ericsson module. Perhaps they don't even know that ThinkVantage GPS existed)
2) You will need to have active service in order to use GPS (I do have active service, but nevertheless that statement is false since a 3D fix can be successfully acquired with a dummy card - I guess the rep has no idea what he/she was talking about)
3) That's a software issue - you need to call AT&T and tell them about the problem (Again, I guess the rep has no idea that the GPS is not linked to AT&T's networks - there is a dedicated GPS on the card that allows the ThinkVantage GPS tool to acquire proper GPS signals) (Also, why would AT&T troubleshoot a tool that Lenovo made called ThinkVantage GPS? - I don't get it)
4) You need to uninstall, and then reinstall the Power Manager driver and also the latest WWAN drivers. (I did that, did not work - I have told them I even reinstalled the OS from scratch)
5) You need to go uninstall, and then reinstall the Wireless LAN drivers (although I am talking about wireless WAN, not LAN)
6) There are two wireless adapters in your laptop? Are you sure about this?
7) LAN, or WAN? What are you referring to? (I guess some reps are not aware what WWAN means)
After dealing with the numerous reps that have no idea what I was talking about, I have decided that I would just take the machine into depot, which would give me a chance to explain the other issues I have with the machine as well.
Here are some of the issues I am having with my T500 right now (please comment if you have the same issues or perhaps have a possible solution/workaround for it)
1. The left side of the LCD cover has a pressure point, which causes the cover to dislodge from the rest of the panel slightly when pressure is applied from the back side of the cover. (Could be caused by closing the lid, for example) - IBM technician applied some adhesive to the inside, which helped it from dislodging, although the left side is still a little filmsy compared to the right.
2. This error randomly pops up at infrequent intervals: "Display driver igfx stopped responding and has successfully recovered."
The latest GFX driver is installed and all updates have been installed. OS has been reinstalled but problems still occurs infrequently.
3. This error also pops up at infrequent intervals: "Active protection is not functioning as system detected the abnormal sensor status. To diagnose the sensor device, run PC DOCTOR DOS - HDD Active Protection Test and if it still shows, contact Help and Service for repair." The only problem is, my laptop only came installed with PC Doctor 5 for Windows and when I run it"
I ran a sensor check in DOS using the diagnostic CD and the sensor checked out okay. This error seems to happen mostly after I changed a setting in the Active Protection System software. (ex. changing the suspend time, etc)
4. By default, the internal microphone does not work. In order for the internal microphone to work, the Advanced multi-stream mode must be enabled in the SmartAudio control panel. If both redirection options are enabled, the internal microphones and the speakers would then work normally. However, the hotkey controls on the ThinkPad would not control the right device when headphones are plugged in (since headphones are classified as its own device when the Advanced stream mode is enabled) - Mute and volume controls thus only controls the internal speakers' volume, and have no control whatsoever when headphones are plugged in.
5. The brightness on the T500 is rather dim. I am not sure if that's how the monitor is, but I can hardly see anything unless the display brightness is close to the max setting. I have the 1680x1050 matte screen.
6. The WWAN card does not make a stable connection to the network and ThinkVantage GPS does not acquire a 3D Fix even when under direct sky for >20 minutes. What is interesting though is that if I turn off the monitor screen (Fn+F3) or close to lid, the WWAN connection will be very stable and GPS will function normally (acquire fix usually within 2-3 minutes). If the monitor/screen is turned back on after a GPS Fix is acquied, the signals will quickly deteriorate and the updates will either become delayed/inaccurate or a fix will be lost. The brighter the screen, the harder it is to get a fix or a stable connection. (At the max setting it is almost impossible to get a fix while at the lowest brightness a very weak fix can be acquired - this is the case even many sattelites have been detected) Perhaps something with power consumption? Or the LCD drawing too much power?
7. Although it does not happen very frequently, pressing Fn+F3 to turn off the display might cause the LCD to flicker on and off non-stop.
8. This used to happen more with the older version of the Lenovo Fingerprint Software - but sometimes the software tends to get stuck at the welcome screen after returning from sleep/suspend/standby mode. The screen will remain at Please Wait forever and a hard restart will be required to get back into Windows.
9. At frequent intervals the sound from the internal speakers would stop working and only the headphones would work. The sound might, however, come back if I leave the headphones plugged in long enough and unplug them. Restarting the Windows Audio service will temporarily restore audio but the same issue tends to happen again soon after that. Driver issue? (I am not sure if it's relevant, but I tend to put my computer to sleep instead of shutting it down)
I have explained all of these issues on a piece of paper that I have included in my shipment to Flextronics. I have also included in big letters to make sure that they do not send the laptop to the address where they originally sent the "box" to. This is because I am only at that address a few days during the year and I don't plan to be there most days during the year.
On the first day, it seemed that the status changed from "Machine being repaired" to "Hold for customer information".
Apparently I missed a call from a number with an area code of 901 (which is Memphis, TN - I assume this is Lenovo's support center, since this is where the package was sent to). No messages were left on the voicemail. Called the number back, but was however told that I dialed the wrong number and no one has ever called me on this number (the lady on the phone was quite rude too) I then called the 800 EZServ number instead, turns out that they wanted one of my passwords which I gave them.
The evening after I saw that the machine was successfully repaired and that it is being shipped back to me. However, no tracking number was provided. (There still isn't a tracking number on the EZServ status page)
Hoping that my machine was repaired in good condition, I took a day off so I would be able to wait for UPS to deliver my laptop.
Such that I have something to work with, I called the EZServ # and see if they had a tracking number for my shipment. At the same time, I asked what components were replaced and/or what components were installed to the system. To my surprise, they reimaged the whole system and I was not even informed about this at all! (I do understand I checked the Yes box in the problem description page, but I felt that it was important that the repair center let their customers know before their data will be destroyed - luckily I imaged my laptop right before I shipped it out so I have a copy of my data) In addition, it also seemed that they did not read any of the pages I enclosed in the shipment since nothing about the WWAN card was ever mentioned, despite special emphasis placed on this when I called Lenovo to have my computer sent back. It seemed that the rep only recorded one of the problems I listed above, which was unsatisfactory.
The repair process was disappointing, as I have included in my problem description that I have previously tried reinstalling the whole OS from scratch and the problems did not go away. Reimaging the system will also probably have no effect on the problems I have described in the problem description.
What is more surprising to me though was that they totally skipped the notation I put on to have the notebook shipped to an alternate address relative to the box address. To make this impossible to miss, I miss drew a big * and circled it many times so that anyone would see it if they were reading the sheet. I found out shortly after checking on the UPS website that the city the package was being shipped to was that of the wrong address, and not the city of that of the alternate address. I was horrified after knowing that the package would not arrive today but yet I still took a day off work. (How disappointing?!)
Again and again, I called EZServ to see if I can have the package intercepted so it can be delivered to the right address. An intercept was placed on the package, although I received a call 30 minutes later from UPS saying that the intercept failed since the package has already been delivered. UPS also told me there is no way the people living there can simply return it and continue on with the intercept. Not happy with what I am hearing, I called EZServ and see if they can set up a pickup request to have the package delivered to my address. The first rep hanged up on me shortly she answered. The second rep called UPS, placed me on hold for more than 20 minutes, then hanged up on me. The third rep called UPS, and told me that they have esculated the case and that "UPS will handle everything", whatever that means. (she refused to disclose any more details). She told me that I would be receiving a call from her shortly on the details on the upcomings and promised that I would be receiving my laptop back. As with Lenovo, I didn't receive any callbacks. I called EZServ once more, and all they would say is tell me to wait. Sick and tired of waiting and calling and not getting anywhere, I drove 100 miles to where they shipped my laptop and picked it up there. I just don't know whether to trust the EZServ people anymore....
As far as the laptop goes, I didn't have time to open the box or to test it yet. But I will let you all know once I have taken a look at the results.
While the past experiences have been painful, I haven't lost all hope in Lenovo yet - although I really think that the customer service can really improve on certain levels.
Please give me advices on what to do next!
Thanks for reading this!
Message Edited by swg0101 on 04-04-2009 11:02 AM

Swg0101
Thanks for sharing your details - it seems like we should focus on recovery of your system at this point.
I've sent you a PM - I'll look for your private message response with your contact information and case details so we can look into this and get you some help.
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

LR 4.4 (and 5.0?) catalog: a problem and some questions

Introductory Remark
After several years of reluctance this March I changed to LR due to its retouching capabilities. Unfortunately – beyond enjoying some really nice features of LR – I keep struggling with several problems, many of which have been covered in this forum. In this thread I describe a problem with a particular LR 4.4 catalog and put some general questions.
A few days ago I upgraded to 5.0. Unfortunately it turned out to produce even slower ’speed’ than 4.4 (discussed – among other places – here: http://forums.adobe.com/message/5454410#5454410), so I rather fell back to the latter, instead of testing the behavior of the 5.0 catalog. Anyway, as far as I understand this upgrade does not include significant new catalog functions, so my problem and questions below may be valid for 5.0, too. Nevertheless, the incompatibility of the new and previous catalogs suggests rewriting of the catalog-related parts of the code. I do not know the resulting potential improvements and/or new bugs in 5.0.
For your information, my PC (running under Windows 7) has a 64-bit Intel Core i7-3770K processor, 16GB RAM, 240 GB SSD, as well as fast and large-capacity HDDs. My monitor has a resolution of 1920x1200.
1. Problem with the catalog
To tell you the truth, I do not understand the potential necessity for using the “File / Optimize Catalog” function. In my view LR should keep the catalog optimized without manual intervention.
Nevertheless, when being faced with the ill-famed slowness of LR, I run this module. In addition, I always switch on the “Catalog Settings / General / Back up catalog” function. The actually set frequency of backing up depends on the circumstances – e.g. the number of RAW (in my case: NEF) files, the size of the catalog file (*.lrcat), and the space available on my SSD. In case of need I delete the oldest backup file to make space for the new one.
Recently I processed 1500 photos, occupying 21 GB. The "Catalog Settings / Metadata / Automatically write changes into XMP" function was switched on. Unfortunately I had to fiddle with the images quite a lot, so after processing roughly half of them the catalog file reached the size of 24 GB. Until this stage there had been no sign of any failure – catalog optimizations had run smoothly and backups had been created regularly, as scheduled.
Once, however, towards the end of generating the next backup, LR sent an error message saying that it had not been able to create the backup file, due to lack of enough space on the SSD. I myself found still 40 GB of empty space, so I re-launched the backup process. The result was the same, but this time I saw a mysterious new (journal?) file with a size of 40 GB… When my third attempt also failed, I had to decide what to do.
Since I needed at least the XMP files with the results of my retouching operations, I simply wanted to save these side-cars into the directory of my original input NEF files on a HDD. Before making this step, I intended to check whether all modifications and adjustments had been stored in the XMP files.
Unfortunately I was not aware of the realistic size of side-cars, associated with a certain volume of usage of the Spot Removal, Grad Filter, and Adjustment Brush functions. But as the time of the last modification of the XMP files (belonging to the recently retouched pictures) seemed perfect, I believed that all my actions had been saved. Although the "Automatically write changes into XMP" seemed to be working, in order to be on the safe side I selected all photos and ran the “Metadata / Save Metadata to File” function of the Library module. After this I copied the XMP files, deleted the corrupted catalog, created a new catalog, and imported the same NEF files together with the side-cars.
When checking the photos, I was shocked: Only the first few hundred XMP files retained all my modifications. Roughly 3 weeks of work was completely lost… From that time on I regularly check the XMP files.
Question 1: Have you collected any similar experience?
2. The catalog-related part of my workflow
Unless I miss an important piece of knowledge, LR catalogs store many data that I do not need in the long run. Having the history of recent retouching activities is useful for me only for a short while, so archiving every little step for a long time with a huge amount of accumulated data would be impossible (and useless) on my SSD. In terms of processing what count for me are the resulting XMP files, so in the long run I keep only them and get rid of the catalog.
Out of the 240 GB of my SSD 110 GB is available for LR. Whenever I have new photos to retouch, I make the following steps:
create a ‘temporary’ catalog on my SSD
import the new pictures from my HDD into this temporary catalog
select all imported pictures in the temporary catalog
use the “File / Export as Catalog” function in order to copy the original NEF files onto the SSD and make them used by the ‘real’ (not temporary) new catalog
use the “File / Open Catalog” function to re-launch LR with the new catalog
switch on the "Automatically write changes into XMP" function of the new catalog
delete the ‘temporary’ catalog to save space on the SSD
retouch the pictures (while keeping and eye on due creation and development of the XMP files)
generate the required output (TIF OR JPG) files
copy the XMP and the output files into the original directory of the input NEF files on the HDD
copy the whole catalog for interim archiving onto the HDD
delete the catalog from the SSD
upon making sure that the XMP files are all fine, delete the archived catalog from the HDD, too
Question 2: If we put aside the issue of keeping the catalog for other purposes then saving each and every retouching steps (which I address below), is there any simpler workflow to produce only the XMP files and save space on the SSD? For example, is it possible to create a new catalog on the SSD with copying the input NEF files into its directory and re-launching LR ‘automatically’, in one step?
Question 3: If this I not the case, is there any third-party application that would ease the execution of the relevant parts of this workflow before and/or after the actual retouching of the pictures?
Question 4: Is it possible to set general parameters for new catalogs? In my experience most settings of the new catalogs (at least the ones that are important for me) are copied from the recently used catalog, except the use of the "Catalog Settings / Metadata / Automatically write changes into XMP" function. This means that I always have to go there to switch it on… Not even a question is raised by LR whether I want to change anything in comparison with the settings of the recently used catalog…
3. Catalog functions missing from my workflow
Unfortunately the above described abandoning of catalogs has at least two serious drawbacks:
I miss the classification features (rating, keywords, collections, etc.) Anyway, these functions would be really meaningful for me only if covering all my existing photos that would require going back to 41k images to classify them. In addition, keeping all the pictures in one catalog would result in an extremely large catalog file, almost surely guaranteeing regular failures. Beyond, due to the speed problem tolerable conditions could be established only by keeping the original NEF files on the SSD, which is out of the question. Generating several ‘partial’ catalogs could somewhat circumvent this trap, but it would require presorting the photos (e.g. by capture time or subject) and by doing this I would lose the essence of having a single catalog, covering all my photos.
Question 5: Is it the right assumption that storing only some parts (e.g. the classification-related data) of catalog files is impossible? My understanding is that either I keep the whole catalog file (with the outdated historical data of all my ‘ancient’ actions) or abandon it.
Question 6: If such ‘cherry-picking’ is facilitated after all: Can you suggest any pragmatic description of the potential (competing) ways of categorizing images efficiently, comparing them along the pros and contras?
I also lose the virtual copies. Anyway, I am confused regarding the actual storage of the retouching-related data of virtual copies. In some websites one can find relatively old posts, stating that the XMP file contains all information about modifying/adjusting both the original photo and its virtual copy/copies. However, when fiddling with a virtual copy I cannot see any change in the size of the associated XMP file. In addition, when I copy the original NEF file and its XMP file, rename them, and import these derivative files, only the retouched original image comes up – I cannot see any virtual copy. This suggests that the XMP file does not contain information on the virtual copy/copies…
For this reason whenever multiple versions seem to be reasonable, I create renamed version(s) of the same NEF+XMP files, import them, and make some changes in their settings. I know, this is far not a sophisticated solution…
Question 7: Where and how the settings of virtual copies are stored?
Question 8: Is it possible to generate separate XMP files for both the originally retouched image and its virtual copy/copies and to make them recognized by LR when importing them into a new catalog?

A part of my problems may be caused by selecting LR for a challenging private project, where image retouching activities result in bigger than average volume of adjustment data. Consequently, the catalog file becomes huge and vulnerable.
While I understand that something has gone wrong for you, causing Lightroom to be slow and unstable, I think you are combining many unrelated ideas into a single concept, and winding up with a mistaken idea. Just because you project is challenging does not mean Lightroom is unsuitable. A bigger than average volume of adjustment data will make the catalog larger (I don't know about "huge"), but I doubt bigger by itself will make the catalog "vulnerable".
The causes of instability and crashes may have NOTHING to do with catalog size. Of course, the cause MAY have everything to do with catalog size. I just don't think you are coming to the right conclusion, as in my experience size of catalog and stability issues are unrelated.
2. I may be wrong, but in my experience the size of the RAW file may significantly blow up the amount of retouching-related data.
Your experience is your experience, and my experience is different. I want to state clearly that you can have pretty big RAW files that have different content and not require significant amounts of retouching. It's not the size of the RAW that determines the amount of touchup, it is the content and the eye of the user. Furthermore, item 2 was related to image size, and now you have changed the meaning of number 2 from image size to the amount of retouching required. So, what is your point? Lots of retouching blows up the amount of retouching data that needs to be stored? Yeah, I agree.
When creating the catalog for the 1500 NEF files (21 GB), the starting size of the catalog file was around 1 GB. This must have included all classification-related information (the meaningful part of which was practically nothing, since I had not used rating, classification, or collections). By the time of the crash half of the files had been processed, so the actual retouching-related data (that should have been converted properly into the XMP files) might be only around 500 MB. Consequently, probably 22.5 GB out of the 24 GB of the catalog file contained historical information
I don't know exactly what you do to touch up your photos, I can't imagine how you come up with the size should be around 500MB. But again, to you this problem is entirely caused by the size of the catalog, and I don't think it is. Now, having said that, some of your problem with slowness may indeed be related to the amount of touch-up that you are doing. Lightroom is known to slow down if you do lots of spot removal and lots of brushing, and then you may be better off doing this type of touch-up in Photoshop. Again, just to be 100% clear, the problem is not "size of catalog", the problem is you are doing so many adjustments on a single photo. You could have a catalog that is just as large, (i.e. that has lots more photos with few adjustments) and I would expect it to run a lot faster than what you are experiencing.
So to sum up, you seem to be implying that slowness and catalog instability are the same issue, and I don't buy it. You seem to be implying that slowness and instability are both caused by the size of the catalog, and I don't buy that either.
Re-reading your original post, you are putting the backups on the SSD, the same disk as the working catalog? This is a very poor practice, you need to put your backups on a different physical disk. That alone might help your space issues on the SSD.

Crw32.exe has encountered a problem and needs to close,pls help

When I try to use a crystal report version 10.0 to querry from two data source at same time, I got following error:
Crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience .
I have a 8.5 version crystal report and it works just fine.
The two data source are:
MS access2003 DB and Sage Mas90 DB.
I have tried on server 2003 and window XP. none of them works.
Any help is appreciated.
Jonathan

Reporting off 2 datasources should work in CR10.
I would suggest the following;
1) Check the version of CR10 and apply SP5 if necessary
2) Try using different connection methods, if you are using a native connection try odbc for example
Possible workarounds woulr be to use a main report > subreport
or
In Access create a linked table to Mas90

Driving me nuts - iTunes has encountered a problem and needs to close

Hi all, first time post'er and all of that. I have a problem that is driving me completely insane, and I don't have a solution or workaround. I have upgraded from 6x to 7.02 iTunes and I keep getting the following error, 'iTunes has encountered a problem and needs to close. We are sorry for the inconvenience". I have a fair amount of music, approximately 45gb. Now, I need to mention here that if I either do a clean install or upgrade (2 machines that were completely wiped and run up merely for the purposes of resolving this) with no iTunes libraries imported, I have no problem. However, if I import my library back in, iTunes has to determine gapless playback information for 8000 songs. At this point, or somewhere in between, it falls over, touting the previously mentioned error message. I can then restart iTunes and we go round and round in circles with the error and gapless playback information. Let me indicate at this point that if I do create new playlists for a completely new or updated iTunes, there is no problem, so I am assuming it has something to do with the size of the library/playlist information. As a re-cap, this is what I have tried so far;
New install of 7.02 with standard library file with no songs - No probs
New install of 7.02 importing library file - error
Upgrade from 6x to 7.02 with standard library file with no songs - No probs
Upgrade from 6x to 7.02 importing library file - error
I would have had absolutely no need to run 7x except for the fact that my mate just bought me a second generation Nano which needs to run on 7x.
Does anyone have a possible solution?
Windows XP Pro Gigabye K8NXP-SLI 939 3800+, 2GB GEIL, 1.3TB - Flies
Windows XP Pro Gigabye K8NXP-SLI 939 3800+, 2GB GEIL, 1.3TB - Flies
Gigabye K8NXP-SLI 939 3800+, 2GB GEIL, 1.3TB - Flies Windows XP Pro
Windows XP Pro

it sounds like the gapless playback analysis is choking on a song file or files.
finding which file is associated with the grief can be a trial. but some folks have been having some success with the technique from the following Roy B post:
Roy B: Re: iTunes 7.0.1 crashes every time I open it

Lightroom Metadata editing and workflow is tedious nightmare!

I'm new to Lightroom in just the past month, but have used it enough to see that a serious interface problem makes Lightroom version 1x virtually unusable in a deadline-oriented publishing workflow. Lightroom's Metadata editing and workflow is just a terrible nightmare, and far too tedious and slow. It appears to be an afterthought implemented by good-hearted souls who've never had to edit this sort of information under serious deadline pressures. I know Lightroom is marketed as an image database and not a file browser, but we're all looking to simplify our workflow here and with just a few subtle enhancements, Lightroom could be an excellent file browser and file import manager too.
As it is now, the Lightroom v1x handling of File Naming and Renaming, Metadata Editing and Keyword Editing is poorly implemented and in need of an immediate overhaul to help professional photographers expedite this crucial and time-consuming first step in the archiving workflow. While Lightroom is very good at many other tasks, I give it a big fat "F" of a failing grade for these tasks.
First, the Lightroom Library Module needs an even more simple, linear interface that steps users through a precise procedures (and helps them remember them). Arguably, to accomplish this, the Import function may need to become a separate Module that can be selected and used separately before entering the Library. As File Naming and Renaming, Metadata Editing and Keyword Editing currently are implemented, I, for one, am always forgetting to fill out one of these critical sections and can't even seem to remember that some may need to be done before importing while others appear to be conceived to be done after importing. My point is, all these related steps really need to be done together, but the Interface spreads out the functions too much, and it is nearly impossible to build a logical and linear Import workflow, especially when you are first learning Lightroom.
I'd like to see a workflow that walks me through applying and editing (in order), File Naming, Basic and IPTC Metadata, Captioning and Keywords, so that I don't always forget some obscure step in the process (which I keep doing). Here are some specific suggestions, some of which may prove to be valid, some of which may be problems due to my lack of experience with thye software.
1. As currently implemented, Metadata editing requires too much thought, and does not have enough intelligent automation. Eliminate as much typing as possible (See Photo Mechanic!)
2. Lightroom needs better Metadata Presets. A "Quick Edit" view to simplify interface for editing minimal metadata info (File Name, Basic Info, Keywords, Headline, Limited Copyright Info).
3. Separating Keyword Tags, Metadata Browser, Keywording Presets and Metadata Presets confuses the workflow. They should all appear together under one selectable module that organizes a suggested, linear workflowfor these tasks, but allows it to be customized. This is the sort of tasks that need to be learned by rote memory, and having all these panes floating around on both sides of the photo make it impossible to quickly step through these tasks.
- Name (or Rename) files, Edit/Apply Basic and IPTC Metadata, Edit/Apply Keywords, Import or...
- Import, Name (or Rename) files, Edit/Apply Basic and IPTC Metadata, Edit/Apply Keywords, Import
4. Rename should offer the option of renaming the master file names on the disk, not just file names in the database (which I think is what Lightroom does, but again, this is very confusing for new users)! So, it is my belief that this feature needs a checkbox option to rename one, the other or both. But you need to be able to quickly find this dialog box every time you do an import, and it should not be hidden away out of view under the Library menu. Ideally and logically (for workflow), File Renaming should be handled when starting the Import into Lightroom.
This is critically important because many user

Lightroom metadata editing Part 2 (see Part 1 at top of thread)...
...This is critically important because many users just do not want to trust their images solely to any database and we want the ability to go look for master files with identical names should something go wrong with the software or we decide to edit the file in Photoshop outside of Lightroom or even switch to another library software program.
My own habit is to rename every file with the date followed by a unique, three-digit file number, as in 20070717_001, 20070717_002...up to 999 etc. (I have never shot more than 999 files in a single day, but this could be a four-digit number). To file these on disk, a folder with a similar naming scheme is created for each day's shoot, although a keyword slug is added to the end instead of file numbers.
5. Metadata Presets (Basic Info, IPTC metadata, EXIF metadata), Keywords need to be able to toggled on or off (promote/demote-expand/contract). Turning Off/On one section at a time via the Metadata Presets popup menu is too tedious...and you can't display IPTC and Large Caption together or leave Large Caption turned on. It also is difficult to remember where the Large Caption default (Preferences) setting is...
6. Please get the EXIF data out of the way entirely when editing captions and visa-versa...And the EXIF data should not separate Basic Info and IPTC Info fields. Please relocate the EXIF to the bottom of the Metadata pane...
7. IPTC Content, IPTC Copyright, IPTC Creator, IPTC Image expand/collapse sections need more automation:
- The Presets fields need Preset lists of entry choices for cities, states, countries, etc.!
- ISO Country Code automatically should be filled in when a country is entered.
- Date created automatically should be filled in from camera EXIF data
- Metadata Presets "Save As" should fill in old name, and allow you to rename it; (When it appears, the new name field should not be empty. This would aid in consistent, alphabetical naming
- Metadata Presets naming should support job names, with actual Presets saved under each job name...
8. IPTC Status EXIF, Contact, etc.
- Caption field MUST display more than one line...(6-8 lines)!
- Caption field MUST support Shift/Return!
- Headline (IPTC Content) should be displayed with (and above) caption. Please present information logically!
- Yellow popups should describe what each field name is for...some are real brain teasers...

LR2 - Metadata problem and possible workaround

Similar Messages

Maybe you are looking for