Lync mobile device connection issue
Hello everybody,
I'm implementing Lync Mobility and remote access in our organization. Remote access is workig fine. But mobile devices cannot connecting to Lync Server 2010. My topology is :
Reverse Proxy Server(IIS7 works fine) <--> Front End Server <--> Back End Server
pool : pool1.lynctest.local
internal web srvc : lyncinternalweb.lynctest.local
external web srvc : lyncweb.lynctest.domain.com
All internal and external DNS records created. Deployed internal CA and external internal web service certificates issued from internal CA. Also installed all root certificates on mobile devices and other remote machines. Below is log from android device.
20 Mar 2014 10:53:27 INFO APPLICATION:SignIn. signInAsUserState=0, actualSessionState=0
20 Mar 2014 10:53:27 INFO APPLICATION:Sending AutoDiscovery request (in sign-in sequence)
20 Mar 2014 10:53:27 INFO TRANSPORT:setUsernamePasswordCredential changing credential:
20 Mar 2014 10:53:27 INFO TRANSPORT:Credential information: credType (1) signInName ([email protected]) domain () username ([email protected]) password.empty() (0) compatibleServiceIds(1)
20 Mar 2014 10:53:27 INFO APPLICATION:Serialized sipuri= intUcwa= extUcwa= intADRoot= extADRoot= location=1 networkType=1
20 Mar 2014 10:53:27 INFO APPLICATION:Storing 2 out-of-sync components took 49ms
20 Mar 2014 10:53:27 INFO APPLICATION:Timer cancelled. OnResume = 0
20 Mar 2014 10:53:27 INFO APPLICATION:Discover UCWA urls from https://lyncdiscover.lynctest.golomtbank.com & https://lyncdiscover.lynctest.golomtbank.com for sip:[email protected]
20 Mar 2014 10:53:27 INFO APPLICATION:Extracted lynctest.golomtbank.com from sip:[email protected]
20 Mar 2014 10:53:27 INFO APPLICATION:Starting Auto Discovery with urls https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected] and https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
20 Mar 2014 10:53:27 INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
20 Mar 2014 10:53:27 INFO TRANSPORT:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
20 Mar 2014 10:53:27 INFO APPLICATION:Submitting new req. <unknown>
20 Mar 2014 10:53:27 INFO TRANSPORT:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
20 Mar 2014 10:53:27 INFO APPLICATION:Submitting Unauthenticated AutoDiscovery request to https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 INFO APPLICATION:CLogonSession::setNewActualState() state=1
20 Mar 2014 10:53:27 INFO UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedOut DataAvailable = false
20 Mar 2014 10:53:27 INFO TRANSPORT:<SentRequest>
20 Mar 2014 10:53:27 INFO TRANSPORT:To:https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 INFO TRANSPORT:HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
20 Mar 2014 10:53:27 INFO TRANSPORT:
20 Mar 2014 10:53:27 INFO TRANSPORT:</SentRequest>
20 Mar 2014 10:53:27 INFO TRANSPORT:Sending request(UcwaAutoDiscoveryRequest) to server type = 0
20 Mar 2014 10:53:27 VERBOSE HttpConnection: post request: https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 VERBOSE HttpConnection: send request: https://lyncdiscover.lynctest.golomtbank.com?sipuri=sip:[email protected]
20 Mar 2014 10:53:27 INFO APPLICATION:LogonSession::signIn() succeeded
20 Mar 2014 10:53:27 INFO UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedIn DataAvailable = false
20 Mar 2014 10:53:27 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:53:27 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:53:27 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:53:27 VERBOSE ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:33 INFO APPLICATION:Called signOut() in state 1
20 Mar 2014 10:55:33 INFO APPLICATION:Cancelling all requests
20 Mar 2014 10:55:33 INFO APPLICATION:Serialized sipuri=sip:[email protected] intUcwa= extUcwa= intADRoot= extADRoot= location=1 networkType=1
20 Mar 2014 10:55:33 INFO APPLICATION:Storing 2 out-of-sync components took 31ms
20 Mar 2014 10:55:33 INFO APPLICATION:Timer cancelled. OnResume = 0
20 Mar 2014 10:55:33 INFO APPLICATION:CLogonSession canceling all requests
20 Mar 2014 10:55:33 INFO APPLICATION:CLogonSession::setNewActualState() state=0
20 Mar 2014 10:55:33 INFO UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedOut DataAvailable = false
20 Mar 2014 10:55:34 INFO APPLICATION:Timer cancelled. OnResume = 0
20 Mar 2014 10:55:34 INFO APPLICATION:Storing 1 out-of-sync Object Models took 22ms
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:55:34 VERBOSE ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.SigningInActivity
20 Mar 2014 10:55:41 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
20 Mar 2014 10:55:41 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
20 Mar 2014 10:55:41 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsActivity
20 Mar 2014 10:55:42 INFO APPLICATION:CMcxDataSynchronizer now in mode 1
20 Mar 2014 10:55:42 INFO APPLICATION:Mode 1 scheduled to timeout in 30.000000s
20 Mar 2014 10:55:42 INFO APPLICATION:No SendUpdate schedule action. timerStarted=0, timerNeedsToRun=0, channelState=0, timerAction=0
20 Mar 2014 10:55:42 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.AboutActivity
20 Mar 2014 10:55:42 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.AboutActivity
20 Mar 2014 10:55:43 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
Also I tested web services by web browser and they seem fine. I cannot find what's wrong with this. Please help me dears.
Thank you
The ports will be visible in the Netstat result after a connection has been setup by a mobile device.
For details, you can check http://www.lync-blog.nl/?p=671&lang=en
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Please follow the follow blog to troubleshoot external Lync Mobility connectivity issue step by step:
http://blogs.technet.com/b/nexthop/archive/2012/02/21/troubleshooting-external-lync-mobility-connectivity-issues-step-by-step.aspx
Lisa Zheng
TechNet Community Support
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2013-12-09 13:26:57.440 Lync[4560:5068] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u03CD31B8): -2146697191
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x3d70d18)
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/581:Received response for meta data request of type 60 with status 570556417
2013-12-09 13:26:57.441 Lync[4560:4644] ERROR TRANSPORT CMetaDataManager.cpp/597:Unable to get a response to an unauthenticated get to url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/210:MetaData retrieval for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com completed with status 570556417
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/239:Deleting 1 pended Meta data requests for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.441 Lync[4560:4644] ERROR TRANSPORT CAuthenticationResolver.cpp/288:Unable to get the meta data for server url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/293:Failing request to the request manager
2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CRequestManager.cpp/273:Failing secure request UcwaAutoDiscoveryRequest with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1284:Received autodiscovery response with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1242:Raising Autodiscovery event with status E_ConnectionError (E2-2-1) for eventType 0
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 0.000000 seconds
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-AuthenticatedUserGetRequest(03D48860): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
2013-12-09 13:26:57.445 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2094:suspensionState = 2
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2070:adIsEnabled = 1, sipUri = sip:[email protected], m_internalADUrlInput = m_externalADUrlInput =
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1003:Discover UCWA urls for sip:[email protected]
2013-12-09 13:26:57.446 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/488:Extracted DOMAIN.com from sip:[email protected]
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1061:Starting Lync Discovery with urls http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected] and http://lyncdiscover.DOMAIN.com/?sipuri=sip:[email protected]
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], maxHops = 10
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = https://lyncdiscoverinternal.DOMAIN.com/, hopCount = 0, maxHops = 10
2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = https://lyncdiscoverinternal.DOMAIN.com/, Hops = 0, status = S0-0-0
2013-12-09 13:26:57.446 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-12-09 13:26:57.447 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
Request Id: 03D48860
HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
</SentRequest>
2013-12-09 13:26:57.447 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-UnAuthenticatedGet(03D48860)
2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1883:Successfully started the GetUserUrlOperation request for https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], maxHops = 10
2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = http://lyncdiscoverinternal.DOMAIN.com/, hopCount = 0, maxHops = 10
2013-12-09 13:26:57.450 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-12-09 13:26:57.451 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET http://lyncdiscoverinternal.DOMAIN.com/
Request Id: 03D48F68
HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
</SentRequest>
2013-12-09 13:26:57.451 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.455 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. UrlTrustResolver(03D48F68)
2013-12-09 13:26:57.455 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1915:Successfully started the GetUserUrlOperation request for http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
2013-12-09 13:26:57.455 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 30.000000 seconds
2013-12-09 13:26:57.470 Lync[4560:5068] INFO UTILITIES AudioManager.cpp/48:AudioManager::playOnce called.
2013-12-09 13:26:57.470 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/69:Initializing AudioStream
2013-12-09 13:26:57.470 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/135:Initializing AudioClient
2013-12-09 13:26:57.472 Lync[4560:4620] INFO UTILITIES CHttpConnection.cpp/936:Headers Available with response status = 200 for request UcwaAutoDiscoveryRequest
2013-12-09 13:26:57.473 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/170:Setting AudioClient Properties
2013-12-09 13:26:57.473 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/220:Setting Stream Category 0
2013-12-09 13:26:57.474 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/181:Stream Category Successfully set to: [0]
2013-12-09 13:26:57.478 Lync[4560:4620] INFO UTILITIES CHttpConnection.cpp/1031:Response status = 200 for request UcwaAutoDiscoveryRequest
2013-12-09 13:26:57.478 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0
2013-12-09 13:26:57.478 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET http://lyncdiscoverinternal.DOMAIN.com/
Request Id: 03D48F68
HttpHeader:Cache-Control no-cache
HttpHeader:Content-Length 1182
HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1
HttpHeader:Date Mon, 09 Dec 2013 13:27:11 GMT
HttpHeader:Expires -1
HttpHeader:Pragma no-cache
HttpHeader:Server Microsoft-IIS/8.5
HttpHeader:StatusCode 200
HttpHeader:X-AspNet-Version 4.0.30319
HttpHeader:X-Content-Type-Options nosniff
HttpHeader:X-MS-Server-Fqdn LYNCFQDN.DOMAIN.com
HttpHeader:X-Powered-By ASP.NET
<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=DOMAIN.com" /><Link token="User" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=DOMAIN.com" /><Link token="Self" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=DOMAIN.com" /><Link token="OAuth" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=DOMAIN.com" /><Link token="External/XFrame" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>
</ReceivedResponse>
2013-12-09 13:26:57.491 Lync[4560:4644] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/112:location value is internal
2013-12-09 13:26:57.491 Lync[4560:4644] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/195:User url is https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.491 Lync[4560:4644] INFO UTILITIES CXmlParser.cpp/181:parse returned 0
2013-12-09 13:26:57.491 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x3d48f68)
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscoverinternal.DOMAIN.com/, Hops = 1, status = S0-0-0
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. UrlTrustResolver(03D48F68): S0-0-0 (Success); Done with req.; Stopping resend timer
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = S0-0-0, url = http://lyncdiscoverinternal.DOMAIN.com/
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/449:Received a root response
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/456:Running trust check on user url. url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com, maxHops = 1
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user, hopCount = 0, maxHops = 1
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user, Hops = 0, status = S0-0-0
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], userUrl = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com, status = S0-0-0
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x3d48860
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT ucmp/transport/session/private/CSessionBase.hxx/158:Cancelling request: 0x3d48860
2013-12-09 13:26:57.493 Lync[4560:4644] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (UcwaAutoDiscoveryRequest): -2147467260
2013-12-09 13:26:57.493 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], userUrl = , status = W_Cancelled (W0-0-6)
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (mamd1) username (prp350197) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/467:Sending Unauthenticated get to get the web-ticket url
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
Request Id: 03D6DE70
HttpHeader:Accept
HttpHeader:X-MS-WebTicket xxxxxxxxxx
</SentRequest>
2013-12-09 13:26:57.494 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.508 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/109:Waiting on Meta Data from https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-AuthenticatedUserGetRequest(03D48860)
2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1189:Submitting Authenticated AutoDiscovery request to https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1662:Ignoring GetUserUrlOperation event as current state is 6
2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1664:Request url was https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
2013-12-09 13:26:57.563 Lync[4560:4624] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u03CD31B8): -2146697191
2013-12-09 13:26:57.564 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
2013-12-09 13:26:57.564 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 0
2013-12-09 13:26:57.565 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
2013-12-09 13:26:57.566 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
Request Id: 03D6DE70
HttpHeader:Accept
HttpHeader:X-MS-WebTicket xxxxxxxxxx
</SentRequest>
2013-12-09 13:26:57.566 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
2013-12-09 13:26:57.621 Lync[4560:4600] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u031DA518): -2146697191
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x3d6de70)
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/581:Received response for meta data request of type 60 with status 570556417
2013-12-09 13:26:57.622 Lync[4560:4644] ERROR TRANSPORT CMetaDataManager.cpp/597:Unable to get a response to an unauthenticated get to url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/210:MetaData retrieval for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com completed with status 570556417
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/239:Deleting 1 pended Meta data requests for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.622 Lync[4560:4644] ERROR TRANSPORT CAuthenticationResolver.cpp/288:Unable to get the meta data for server url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/293:Failing request to the request manager
2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CRequestManager.cpp/273:Failing secure request UcwaAutoDiscoveryRequest with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1284:Received autodiscovery response with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1242:Raising Autodiscovery event with status E_ConnectionError (E2-2-1) for eventType 0
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 60.000000 seconds
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 1 alerts
2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-AuthenticatedUserGetRequest(03D48860): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
2013-12-09 13:26:57.693 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/191:Initializing Audio Render Client
2013-12-09 13:26:57.693 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/229:Loading Wave file
2013-12-09 13:26:57.693 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/40:Initializing Wave Buffer
2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/80:Verifying Wave Buffer information
2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/118:Extracting Wave File Format
2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/152:WAVE FORMAT : BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/155:STREAM FORMAT: BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
2013-12-09 13:26:57.697 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/284:Starting playing the Audio Stream
2013-12-09 13:26:57.697 Lync[4560:5288] INFO UTILITIES AudioStream.cpp/334:Audio Stream Started.
2013-12-09 13:26:57.697 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/339:Wav file being played for the first time on AudioStream object.
2013-12-09 13:26:57.723 Lync[4560:4624] INFO UTILITIES AudioManager.cpp/48:AudioManager::playOnce called.
2013-12-09 13:26:57.723 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/69:Initializing AudioStream
2013-12-09 13:26:57.723 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/135:Initializing AudioClient
2013-12-09 13:26:57.726 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/170:Setting AudioClient Properties
2013-12-09 13:26:57.727 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/220:Setting Stream Category 0
2013-12-09 13:26:57.727 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/181:Stream Category Successfully set to: [0]
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/191:Initializing Audio Render Client
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/229:Loading Wave file
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/40:Initializing Wave Buffer
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/80:Verifying Wave Buffer information
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/118:Extracting Wave File Format
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/152:WAVE FORMAT : BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/155:STREAM FORMAT: BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
2013-12-09 13:26:57.743 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/284:Starting playing the Audio Stream
2013-12-09 13:26:57.744 Lync[4560:5308] INFO UTILITIES AudioStream.cpp/334:Audio Stream Started.
2013-12-09 13:26:57.744 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/339:Wav file being played for the first time on AudioStream object.
2013-12-09 13:26:58.209 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/411:Reached end of wave buffer
2013-12-09 13:26:58.209 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/417:Done playing wav file. Sleeping till buffer ends.
2013-12-09 13:26:58.260 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/411:Reached end of wave buffer
2013-12-09 13:26:58.260 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/417:Done playing wav file. Sleeping till buffer ends.
2013-12-09 13:26:58.711 Lync[4560:5288] INFO UTILITIES AudioManager.cpp/75:AudioManager::clearAudioStream called.
2013-12-09 13:26:58.711 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/432:Audio is no longer playing
2013-12-09 13:26:58.712 Lync[4560:5312] INFO UTILITIES AudioManager.cpp/89:AudioManager::clearAudioStream invoked.
2013-12-09 13:26:58.712 Lync[4560:5312] INFO UTILITIES AudioStream.cpp/106:Releasing AudioStream
2013-12-09 13:26:58.763 Lync[4560:5308] INFO UTILITIES AudioManager.cpp/75:AudioManager::clearAudioStream called.
2013-12-09 13:26:58.763 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/432:Audio is no longer playing
2013-12-09 13:26:58.765 Lync[4560:5332] INFO UTILITIES AudioManager.cpp/89:AudioManager::clearAudioStream invoked.
2013-12-09 13:26:58.765 Lync[4560:5332] INFO UTILITIES AudioStream.cpp/106:Releasing AudioStream
2013-12-09 13:27:02.167 Lync[4560:4624] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UI]-PerfBegin: 4:SignOut
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/131:Clearing all(1) alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAppSession.cpp/497:Called signOut() in state 1
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAppSession.cpp/975:CUcwaAppSession canceling all requests
2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAppSession.cpp/998:CUcwaAppSession::setNewActualState() state=0
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component UcwaSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component JoinLauncherSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component EwsSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component EwsAutoDiscoverSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component HttpFileDownloadSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component BrbSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component CpsSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component WebTicketSession on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
2013-12-09 13:27:02.173 Lync[4560:4644] INFO UTILITIES CWpAppStateQuery.h/102:Clearing keep-alive timer callback
2013-12-09 13:27:02.174 Lync[4560:4644] WARNING APPLICATION CApplicationInformation.cpp/136:Received CAppStateEvent in CApplicationInformation
2013-12-09 13:27:02.174 Lync[4560:4644] INFO APPLICATION CCertificateProvisioningService.cpp/541:Clearing certificate from transport: 4edff623-687f-4443-8ab2-b610b8cfb099
2013-12-09 13:27:02.174 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0
2013-12-09 13:27:02.174 Lync[4560:4644] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UCMP]-PerfBegin: 50:ObjectModelPersistencyWriteBatch
2013-12-09 13:27:02.174 Lync[4560:4644] INFO APPLICATION CApplication.cpp/942:CApplication::serialize() called
2013-12-09 13:27:02.208 Lync[4560:4644] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UCMP]-PerfEnd: 50:ObjectModelPersistencyWriteBatch
2013-12-09 13:27:02.208 Lync[4560:4644] INFO APPLICATION CBasePersistableEntity.cpp/179:Storing 1 out-of-sync Object Models took 34ms
2013-12-09 13:27:02.208 Lync[4560:4644] INFO APPLICATION CPresenceSubscription.cpp/792:Removed 0 success records, current size is 0
2013-12-09 13:27:02.215 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.216 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.217 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.218 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.219 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.220 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.221 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.221 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.222 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.223 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.224 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
2013-12-09 13:27:02.266 Lync[4560:4600] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UI]-PerfEnd: 4:SignOut
2013-12-09 13:27:04.117 Lync[4560:4644] WARNING APPLICATION CUcwaAppSession.cpp/621:Could not find landing page link for tokenName = pushNotificationSubscription
2013-12-09 13:27:06.793 Lync[4560:4600] VERBOSE APPLICATION NUIAgentCommandChannel.cpp/17:NUIAgentCommandChannel::ChangeAgentLogFile
2013-12-09 13:27:06.793 Lync[4560:4644] VERBOSE APPLICATION CUIAgentCommandChannel.cpp/62:CUIAgentCommandChannel::changeAgentLogFile
Hi
Sorry for the delay in replying. I have tried your suggestions and a Windows Mobile 8 device will still not connect. I have saved the log files and attached them. I can't see what the actual error is!
I have recreated my internal Root CA to include http urls in crl & cdp as this is mentioned as an issue, but this hasn't worked either.
Thanks. -
Auto Discover Mobile Client Connectivity issue.
I am currently working on getting mobility working for our lync environment. I have followed online articles for setting up the mobility service and while I have not got a true reverse proxy put in place yet I have a question regarding the autodiscover.
When I go to https://lyncdiscover.ourdomain.com/autodiscover/autodiscoverservice.aspx/root/sipuri=[email protected]
I get the following results
{"AccessLocation":"External","Root":{"Links":[{"href":"https:\/\/lyncfe-v01.ourdomain.local\/Autodiscover\/AutodiscoverService.svc\/root\/domain","token":"Domain"},{"href":"https:\/\/lyncfe-v01.ourdomain.local\/Autodiscover\/AutodiscoverService.svc\/root\/user","token":"User"}]}}The problem is that is our local internal URL not the external URL. I believe the setting comes from the Topology Builder under the Standard Front End Server for External web services FQDN as that is what is set there. My question is should that be changed to the FQDN of the edge server or the FQDN of the reverse proxy server? Also should that be the public ourdomain.com or remain the internal ourdomain.local?I hope this makes sense. I am just taking this piece by piece as I was hoping to get my android phone working internally on Wifi at the very least.Also for testing purposes I just pointed our firewall and setup nat from 80 -> 8080 and 443 -> 4443 to test that the external website was working and it is that is how I was able to get the auto discover information. I know this is not secure or ideal I am simply taking this one step at a time to ensure I get this working properly.Thank you for everyone's help.
KKOk update on my progress.
we updated our UCC certificate that we bought for our edge server. That certificate had the following in it
sip.ourdomain.com
webconf.ourdomain.com
we added
dialin.ourdomain.com
meet.ourdomain.com
lyncdiscover.ourdomain.com
I left the External Web Services FQDN as lyncdiscover.ourdomain.com
I then put that cert on the Reverse Proxy server. I then tested using testconnectivity.microsoft.com and the autodiscover test and everything passed. This is the good news.
Now the bad.
When I run the connectivity test if I manually select the server and put in sip.ourdomain.com and choose port 5061 the test passes but if I choose port 443 which apparently the mobile clients use as I do not see a spot to change that at it fails stating
that
The SSL certificate failed one or more certificate validation checks.
The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
Elapsed Time: 192 ms.
I checked the External Cert on the edge server and sip.ourdomain.com and webconf.ourdomain.com are listed.
The Edge Pool has been configured to have SIP Access, Web Conf service and A/V service all point to sip.ourdomain.com using ports 5061, 444, 443
Can someone point to me what I have setup incorrectly?
This seems like I am very close to actually having this working. Almost like I can see the light.
Thank you,
KK -
I am having issues linking my MyBB account to my mobile app. I have tried it on several different platforms and nothing seems to work. Any suggestion?
Greetings PrestoMagic91, and welcome to the Best Buy forum,
If your BestBuy.com and My Best Buy™ accounts are linked, then you should be able to access your My Best Buy™ account when you login to the mobile app. I have the Best Buy mobile app and it just had me perform an update, so make sure you have the newest version of the app. You may even want to uninstall and reinstall the app just to make sure.
I looked over your accounts using the email address you registered with the forum, and as far as I can tell, your accounts are linked. I want to make sure the information we have on file is up-to-date, so I will be sending you a private message to gather that information from you. To check your private messages, you will want to login to the forum and click on the little yellow envelope at the top of the page.
How to Link a My Best Buy™ membership to your BestBuy.com Account
Thank you for connecting with us, and I hope you have a great day!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message -
AnyConnect Secure Mobility Client Connection Issue
Hello all,
I am specifically having issue of unable to connect do VPN using AnyConnect Secure Mobility Client. This issue is only happening on my Windows7 machine. All of this use to work before properly without any issue. All of sudden now I am getting below error when I initiate the AnyConnect client from last few days. The errors are as below in sequence:
1) Posture Assessment Failed: Hotscan prelogin error
2) An Error has occured while running HotScan. Please attempt to connect again
Message HIstory shows below:
Wed Feb 05 00:34:28 2014] Posture Assessment: Required for access
[Wed Feb 05 00:34:28 2014] Posture Assessment: Checking for updates...
[Wed Feb 05 00:34:30 2014] Posture Assessment: Updating...
[Wed Feb 05 00:34:32 2014] Posture Assessment: Initiating...
[Wed Feb 05 00:34:37 2014] Posture Assessment: Failed
Wed Feb 05 00:34:28 2014] Posture Assessment: Required for access
[Wed Feb 05 00:34:28 2014] Posture Assessment: Checking for updates...
[Wed Feb 05 00:34:30 2014] Posture Assessment: Updating...
[Wed Feb 05 00:34:32 2014] Posture Assessment: Initiating...
[Wed Feb 05 00:34:37 2014] Posture Assessment: Failed
Any idea whats causing this issue on my machine?
Thanks,
bwsWhat are the prelogin checks specified in your dap.xml file? Verify your client meets those checks.
-
Singular device connection issues
Hi there
It is rather strange what is happening to my connection here. All other devices that connect to our broadband router are hitting 5mb which is to be expected in my area so that's not a problem.
However my PC is hardly hitting half a mb download rate as you can see from the SS below. The only thing that really makes this weird for me, is that I connected the same PC to a competely different router over the weekend and had no issues at all. Surely if there were any hardware/driver issues with my PC, it wouldn't work well on another router? I'm perplexed.laneige1990 wrote:
Not as of yet, as I assumed it wouldn't be nessasary if all the other computers connected to it are working fine. I'll give that a go later and report back if the issue remains.
Sometimes the configuration can get corrupted. If it was multiple devices then I would have suggested this thread.
https://community.bt.com/t5/Other-Broadband-Queries/HH3-Infinity-Local-WiFi-Channel-fade/td-p/144629...
It affects both ADSL and Infinity.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
Lync Mobility internal connectivity ovre Wifi - Android versus iOS behavior
I am having a problem with getting iOS mobility clients to connect to the UCWA external web services.
Android clients don't exhibit this problem.
Access outside the corporate network works fine but if I'm interpreting the logs correctly when internal the iOS client is hitting lyncdiscoverinternal.domain.com over an unencrypyed connection and receiving the INTERNAL web services URL (FQDN of the Standard
FE server) instead of the public external address for the Autodiscover service which in our internal DNS is also pointing to the ARR external proxy IP. At that point the autodiscover process breaks down because they don't trust our internal CA.
For some reason Android clients seem to just keep on trying until they eventually hit the lyncdiscover.domain.com record which resolves to the external ARR proxy IP address, then receive the external autodiscover web service URL and get hairpinned back into
the internal network.
My understanding is that the mobility clients should ALWAYS receive the EXTERNAL web services URL. Maybe the iOS client will eventually receive this if they can get through the Autodiscover process. But as long as it's being told to access the
INTERNAL autodiscover URL it's going to fail.
Has anyone experienced this?
GET http://lyncdiscoverinternal.sandvine.com/
Request Id: 0x14e2ab8
HttpHeader:Cache-Control no-cache
HttpHeader:Content-Length 1072
HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1
HttpHeader:Date Tue, 11 Nov 2014 14:34:05 GMT
HttpHeader:Expires -1
HttpHeader:Pragma no-cache
HttpHeader:Server Microsoft-IIS/8.5
HttpHeader:StatusCode 200
HttpHeader:X-AspNet-Version 4.0.30319
HttpHeader:X-Content-Type-Options nosniff
HttpHeader:X-MS-Server-Fqdn WTL-LYNC-1.sandvine.com
HttpHeader:X-Powered-By ASP.NET
......<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=sandvine.com" /><Link token="User" href="https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com" /><Link token="Self" href="https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=sandvine.com" /><Link token="OAuth" href="https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=sandvine.com" /><Link token="External/XFrame" href="https://webservices.sandvine.com/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://wtl-lync-1.sandvine.com/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://webservices.sandvine.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>
</ReceivedResponse>
2014-11-11 09:34:06.360 Lync[1044:79e2000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/112:location value is internal
2014-11-11 09:34:06.361 Lync[1044:79e2000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/195:User url is https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com
2014-11-11 09:34:06.362 Lync[1044:79e2000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x14e2ab8)
2014-11-11 09:34:06.363 Lync[1044:3c9939dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2014-11-11 09:34:06.363 Lync[1044:3c9939dc] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscoverinternal.sandvine.com/, Hops = 1, status = S_OK (S0-0-0)
2014-11-11 09:34:06.363 Lync[1044:3c9939dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. UrlTrustResolver(0x14e2ab8): S_OK (S0-0-0) (Success); Done with req.; Stopping resend timer
2014-11-11 09:34:06.363 Lync[1044:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = S_OK (S0-0-0), url = http://lyncdiscoverinternal.sandvine.com/
2014-11-11 09:34:06.363 Lync[1044:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/449:Received a root response
2014-11-11 09:34:06.363 Lync[1044:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/456:Running trust check on user url. url = https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com
2014-11-11 09:34:06.364 Lync[1044:3c9939dc] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com, maxHops = 1
2014-11-11 09:34:06.364 Lync[1044:3c9939dc] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user, hopCount = 0, maxHops = 1
2014-11-11 09:34:06.364 Lync[1044:3c9939dc] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user, Hops = 0, status = S_OK (S0-0-0)
2014-11-11 09:34:06.364 Lync[1044:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscoverinternal.sandvine.com/?sipuri=sip:[email protected], userUrl = https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com, status = S_OK (S0-0-0)
2014-11-11 09:34:06.364 Lync[1044:3c9939dc] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain () username ([email protected]) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)
2014-11-11 09:34:06.367 Lync[1044:3c9939dc] INFO TRANSPORT CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for url https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com
2014-11-11 09:34:06.367 Lync[1044:3c9939dc] INFO TRANSPORT CMetaDataManager.cpp/458:Sending Unauthenticated get to get the web-ticket url
2014-11-11 09:34:06.367 Lync[1044:3c9939dc] INFO TRANSPORT CTransportThread.cpp/135:Added Request() to Request Processor queue
2014-11-11 09:34:06.368 Lync[1044:3c9939dc] INFO TRANSPORT CTransportThread.cpp/230:Created thread => context[0x155cad0]
2014-11-11 09:34:06.368 Lync[1044:7b68000] INFO TRANSPORT CTransportThread.cpp/401:Started executing thread => context[0x155cad0]
2014-11-11 09:34:06.368 Lync[1044:3c9939dc] INFO TRANSPORT CAuthenticationResolver.cpp/109:Waiting on Meta Data from https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com
2014-11-11 09:34:06.368 Lync[1044:7b68000] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
2014-11-11 09:34:06.368 Lync[1044:3c9939dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-AuthenticatedUserGetRequest(0x5e08478)
2014-11-11 09:34:06.368 Lync[1044:7b68000] INFO TRANSPORT CTransportThread.cpp/347:Sent Request() to Request Processor
2014-11-11 09:34:06.368 Lync[1044:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1285:Submitting Authenticated AutoDiscovery request to https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com
2014-11-11 09:34:06.369 Lync[1044:7b68000] WARNING TRANSPORT CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning NULL credential for serviceId (4) type (1)!
2014-11-11 09:34:06.369 Lync[1044:7b68000] INFO TRANSPORT TransportUtilityFunctions.cpp/689:<SentRequest>
GET https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com
Request Id: 0x5e19588
HttpHeader:Accept
</SentRequest>
2014-11-11 09:34:06.369 Lync[1044:7b68000] INFO UTILITIES CHttpStreamPool.cpp/399:Allocating stream 0x5e03bd0 for url - https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user with persistent id as 16
2014-11-11 09:34:06.370 Lync[1044:7b68000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/435:CHttpProxyHelper::discoverProxy : No proxy found for url https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com. Sending over direct connection.
2014-11-11 09:34:06.373 Lync[1044:7b68000] INFO UTILITIES CTimer.cpp/225:Created timer instance (0x15c85c4) for runloop (0x5e06150)
2014-11-11 09:34:06.409 Lync[1044:281330] CFNetwork SSLHandshake failed (-9807)
2014-11-11 09:34:06.410 Lync[1044:7b68000] ERROR TRANSPORT CHttpConnection.cpp/1029:Request Type = 0x%u0x15af3e0 Error domain = NSOSStatusErrorDomain code = 0xffffd9b1 ErrorDescription = The operation couldn.......t be completed. (OSStatus error -9807.) ErrorFailureReason = ErrorRecoverySuggestion =
2014-11-11 09:34:06.410 Lync[1044:7b68000] INFO UTILITIES CHttpStreamPool.cpp/467:Releasing stream 0x5e03bd0.
2014-11-11 09:34:06.410 Lync[1044:7b68000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x5e03bd0.
2014-11-11 09:34:06.411 Lync[1044:7b68000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020002
2014-11-11 09:34:06.411 Lync[1044:7b68000] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_SslError (E2-2-2). The retry counter is: 0
2014-11-11 09:34:06.411 Lync[1044:7b68000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x5e19588)
2014-11-11 09:34:06.412 Lync[1044:3c9939dc] INFO TRANSPORT CMetaDataManager.cpp/585:Received response for meta data request of type 60 with status 570556418
2014-11-11 09:34:06.412 Lync[1044:3c9939dc] ERROR TRANSPORT CMetaDataManager.cpp/601:Unable to get a response to an unauthenticated get to url https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com
2014-11-11 09:34:06.412 Lync[1044:3c9939dc] INFO TRANSPORT CAuthenticationResolver.cpp/208:MetaData retrieval for url https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com completed with status 570556418
2014-11-11 09:34:06.412 Lync[1044:3c9939dc] INFO TRANSPORT CAuthenticationResolver.cpp/238:Deleting 1 pended Meta data requests for url https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com
2014-11-11 09:34:06.413 Lync[1044:3c9939dc] ERROR TRANSPORT CAuthenticationResolver.cpp/334:Unable to get the meta data for server url https://wtl-lync-1.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com
2014-11-11 09:34:06.413 Lync[1044:3c9939dc] INFO TRANSPORT CAuthenticationResolver.cpp/337:Failing request to the request manager
2014-11-11 09:34:06.413 Lync[1044:3c9939dc] INFO TRANSPORT CRequestManager.cpp/284:Failing secure request UcwaAutoDiscoveryRequest with status E_SslError (E2-2-2)
2014-11-11 09:34:06.413 Lync[1044:3c9939dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2014-11-11 09:34:06.414 Lync[1044:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1406:Received autodiscovery response with status E_SslError (E2-2-2)
2014-11-11 09:34:06.414 Lync[1044:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1365:Raising Autodiscovery event with status (E_SslError (E2-2-2)) for eventType (0) AD in progress (0), NL in progress (0)
2014-11-11 09:34:06.414 Lync[1044:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_SslError (E2-2-2)
2014-11-11 09:34:06.414 Lync[1044:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/496:Raising Autodiscovery event with status E_SslError (E2-2-2) for eventType 0
2014-11-11 09:34:06.414 Lync[1044:3c9939dc] ERROR APPLICATION CUcwaAppSession.cpp/2072:Auto-discovery failed, aborting sign-in!
2014-11-11 09:34:06.414 Lync[1044:3c9939dc] INFO APPLICATION CUcwaAppSession.cpp/997:CUcwaAppSession::setNewActualState() state=0
2014-11-11 09:34:06.415 Lync[1044:79e2000] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out.
2014-11-11 09:34:06.415 Lync[1044:79e2000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x14ecd90.
2014-11-11 09:34:06.416 Lync[1044:7b68000] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
2014-11-11 09:34:06.416 Lync[1044:3c9939dc] INFO APPLICATION CCertificateProvisioningService.cpp/544:Clearing certificate from transport: 35ed3513-05b6-49e3-a724-2ce2f7e7ab82
2014-11-11 09:34:06.416 Lync[1044:3c9939dc] INFO UTILITIES CiOsAppStateQuery.hxx/264:Clearing keep-alive timer callback
2014-11-11 09:34:06.417 Lync[1044:3c9939dc] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_SslError (E2-2-2), context '', hasAction=false
2014-11-11 09:34:06.417 Lync[1044:3c9939dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
2014-11-11 09:34:06.417 Lync[1044:3c9939dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-AuthenticatedUserGetRequest(0x5e08478): E_SslError (E2-2-2) (RemoteNetworkPermanentError); Done with req.; Stopping resend timer
2014-11-11 09:34:06.418 Lync[1044:3c9939dc] INFO UI CMUIManager.mm/957:UpdateViews
2014-11-11 09:34:06.419 Lync[1044:3c9939dc] INFO UI CMUIManager.mm/1025:ActualState = IsSignedOut DesiredState = BeSignedIn DataAvailable = 0 Showing UI = CredentialTableViewController
2014-11-11 09:34:06.419 Lync[1044:3c9939dc] INFO UI CMTableViewControllerBase.mm/303:MEMORY TRACKING 0x020bb400 CREATED CMCredentialsTableViewController
2014-11-11 09:34:06.473 Lync[1044:3c9939dc] INFO UI CMSettingsManager.mm/231:CMFirstViewController SETTINGS_LYNCFIRSTRUN_APPLICATION 1
2014-11-11 09:34:06.473 Lync[1044:3c9939dc] INFO UI CMConversationCommon.mm/43:not signed in
2014-11-11 09:34:06.473 Lync[1044:3c9939dc] INFO UI CMConversationCommon.mm/43:not signed in
2014-11-11 09:34:06.473 Lync[1044:3c9939dc] INFO UI CMConversationCommon.mm/43:not signed in
2014-11-11 09:34:06.474 Lync[1044:3c9939dc] INFO UI CMConversationCommon.mm/43:not signed in
2014-11-11 09:34:06.474 Lync[1044:3c9939dc] INFO UI CMConversationCommon.mm/43:not signed in
2014-11-11 09:34:06.474 Lync[1044:3c9939dc] INFO UI CMNotificationManager.mm/697:desired view is alert, size 1
2014-11-11 09:34:06.474 Lync[1044:3c9939dc] INFO UI CMNotificationManager.mm/737:adding the desired view
2014-11-11 09:34:06.475 Lync[1044:3c9939dc] INFO UI CMNotificationManager.mm/472:reposition floating views
2014-11-11 09:34:06.475 Lync[1044:3c9939dc] INFO UI CMAlertViewController.mm/98:showalert is 1
2014-11-11 09:34:06.475 Lync[1044:3c9939dc] INFO UI CMAlertViewController.mm/102:showalert is 0
2014-11-11 09:34:06.475 Lync[1044:3c9939dc] INFO UI CMUIUtil.mm/410:Mapping error code = 0x22020002, context = , type = 201
2014-11-11 09:34:06.481 Lync[1044:3c9939dc] INFO UI CMUIUtil.mm/1714:Mapped error message is 'We can...t verify the certificate from the server. Please contact your support team.Well,
I've changed my web services internal FQDN as per
this blog.
I've also added that FQDN and our lyncdiscoverinternal FQDN to our public UCC cert and then bound it to the internal and external web services on the FE server.
Now I"m getting a web ticket error instead of a certificate trust error.
.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;;}
-->
</style>
</head>
<body>
<div id="header"><h1>Server Error</h1></div>
<div id="content">
<div class="content-container"><fieldset>
<h2>401 - Unauthorized: Access is denied due to invalid credentials.</h2>
<h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>
</fieldset></div>
</div>
</body>
</html>
</ReceivedResponse>
2014-11-12 15:25:24.506 Lync[1895:6817000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x14c3e58)
2014-11-12 15:25:24.507 Lync[1895:3c9939dc] INFO TRANSPORT CWebTicketSession.cpp/986:Received auth error (E_AuthError (E2-3-2)), Invalidating web-ticket for serverUrl(https://webservicesint.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com)
2014-11-12 15:25:24.507 Lync[1895:3c9939dc] INFO TRANSPORT CWebTicketSession.cpp/997:Invalidated 1 webtickets for https://webservicesint.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com.
2014-11-12 15:25:24.508 Lync[1895:3c9939dc] INFO TRANSPORT CLiveIdSession.cpp/604:Invalidating liveid tickets matching https://webservicesint.sandvine.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=sandvine.com
2014-11-12 15:25:24.508 Lync[1895:3c9939dc] INFO TRANSPORT CLiveIdSession.cpp/629:Invalidated 0 liveid tickets.
2014-11-12 15:25:24.508 Lync[1895:3c9939dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2014-11-12 15:25:24.508 Lync[1895:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1406:Received autodiscovery response with status E_AuthError (E2-3-2)
2014-11-12 15:25:24.509 Lync[1895:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1365:Raising Autodiscovery event with status (E_AuthError (E2-3-2)) for eventType (0) AD in progress (0), NL in progress (0)
2014-11-12 15:25:24.509 Lync[1895:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_AuthError (E2-3-2)
2014-11-12 15:25:24.509 Lync[1895:3c9939dc] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/496:Raising Autodiscovery event with status E_AuthError (E2-3-2) for eventType 0
2014-11-12 15:25:24.509 Lync[1895:3c9939dc] ERROR APPLICATION CUcwaAppSession.cpp/2072:Auto-discovery failed, aborting sign-in!
2014-11-12 15:25:24.509 Lync[1895:3c9939dc] INFO APPLICATION CUcwaAppSession.cpp/997:CUcwaAppSession::setNewActualState() state=0
2014-11-12 15:25:24.510 Lync[1895:6817000] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out.
2014-11-12 15:25:24.510 Lync[1895:3c9939dc] INFO APPLICATION CCertificateProvisioningService.cpp/544:Clearing certificate from transport: 139372fc-3cb8-4017-9bfc-fcaa1ab29698
2014-11-12 15:25:24.511 Lync[1895:6a3d000] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component WebTicketSession on sign-out.
2014-11-12 15:25:24.511 Lync[1895:69bb000] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
2014-11-12 15:25:24.511 Lync[1895:6817000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x1434be0.
2014-11-12 15:25:24.511 Lync[1895:3c9939dc] INFO UTILITIES CiOsAppStateQuery.hxx/264:Clearing keep-alive timer callback
2014-11-12 15:25:24.512 Lync[1895:6a3d000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x642f6c0.
2014-11-12 15:25:24.513 Lync[1895:69bb000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x14415d0.
2014-11-12 15:25:24.514 Lync[1895:6817000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x156e680.
2014-11-12 15:25:24.516 Lync[1895:3c9939dc] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_AuthError (E2-3-2), context '', hasAction=false
2014-11-12 15:25:24.516 Lync[1895:3c9939dc] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
2014-11-12 15:25:24.516 Lync[1895:3c9939dc] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-AuthenticatedUserGetRequest(0x14c3e58): E_AuthError (E2-3-2) (RemoteNetworkPermanentError); Done with req.; Stopping resend timer -
Mobile broadband connection issue
I just bought MBP (first ever and was so excited ) and connected my mobile broadband dongle to it. It told me to install software and then go to Network Settings and "enable" the device. The device does not appear in the list, only wifi/ethernet/firewall, not my USB Broadband. Does anyone know why? Have installed it twice and restarted and everything, but I plug in the USB dongle and it gets recognised but I cant connect, it works on my old computer tho...
USB is not inherently a Mac Networking protocol. To make it recognizable as one, there needs to be some software that is run to configure the USB device and make it appear as a Network device.
Check in the downloaded software for a setup or configuration program, and run it. -
AnyConnenct Secure Mobility Client connect issue
Hello
i am getting the following message if i try to connect to the customer network via the AnyConnect VPN Client 3.1.06073:
"The VPN connection was terminated to enforce a newly determinated tunnel MTU and could not be automatically re-istablished. A new connection is necessary, which requires re-authentification."
If i try to reconnect, i am getting the same message again.
How i can fix it?
my notebook configuration:
lenovo t440s
Windows 8.1 64bit
Only Windows Firewall is active.
I can succesfully connect to the same customer network from my another notebook with Windows 7.
Thanks
DimiHi,
I hope those link can help you ;)
http://www.cisco.com/c/en/us/support/docs/security/anyconnect-secure-mobility-client/116881-technote-anyconnect-00.html
https://supportforums.cisco.com/discussion/11159936/cisco-anyconnect-vpn-client-keeps-reconnecting
Br,
Mustapha
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