Lync Sign in Problem
Hello,
I configured a lync server 2013 enterprise edition on sub domain. But, users can not sign in.
Error: "You didn't get signed in. It might be your sign-in address or logon credentials, so try those again. If that doesn't work, contact your support team."
I checked clock/language/region settings. They are same with the child domain controller.
I uninstalled and installed again the lync client. But problem continues.
What is the problem?
Result of Lync Connectivity Analyzer:
The credentials were not authorized by the server. Please verify your login credentials and try again.
Couldn't connect to URL https://lync.child.contoso.com/WebTicket/WebTicketService.svc/Auth
Ms-Diagnostics-Fault ErrorId: 28000, Reason: User is not SIP enabled.
Reason: Internal server error (HTTP status code 500)
Server discovery failed for secured internal channel against https://lyncdiscoverinternal.contoso.com/
Starting automatic discovery for secure (HTTPS) internal channel
Hi kircay,
Important: Lync shares the member groups across all domains therefore it’s an installation requirement for these to be prepared in the top level root of your domain and not the child.
To prepare the sub domain, you can run the following command.
Enable-CSAdDomain -Domain child1.contoso.com -DomainController <ChildDomainControllerFQDN>
From the error message, it stated the user is not SIP enabled , you can run the following command, this will force the User Replicator to discover and synchronize with all available domains.
Set-CsUserReplicatorConfiguration -Identity global -ADDomainNamingContextList $Null
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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Sign In: Problem and Resolution
Sign In:
Problem:
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Sig: Pavilion Model Series# dv9500t (t=Intel)_CTO_Prod# RL653AV_Vista Ultimate (64-bit)_SP1_Intel 2 Duo CPU T7500_2 GB Ram_BIOS F.09_NVIDIA 8600M GS_200GB 7200RPM SATA Dual HD (100GBx2)_HP 300GB HD USB Kit for xb3000_8/2007Others and I have had to go through several steps to sign in to this Community/Consumer forum
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Wayne Sallee
[email protected]
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Message Edited by Wayne_Sallee on 12-03-2008 09:43 PM -
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Lync Sign in issue through Proxy
Hi All,
Not to be confused when said Lync Sign in issue through Proxy as it is unlikely that this is an issue with the proxy settings. Find it out yourself from the behavior below.
It is in fact a weird issue that I have come across.
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28/30 works fine through the proxy. Except for 2 user accounts.
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now.
Now, I am interested in finding how exactly does Microsoft authenticates their Lync users. And what are the step by step procedure of User Authentication for Lync service. And why is this happening?
Just to add some more point here, these happens only with 2 specific accounts.
And if you try using these 2 accounts on any of the 28 working workstations, which is going through the proxy, the first time, it would still fail to get authenticated.
Can someone put a highlight on these behaviors? is there any user specific settings on the lync server?
Thanks for your inputs.You can check the following blogs about Lync authentication process:
http://blog.schertz.name/2012/12/lync-2013-client-autodiscover/
http://blogs.technet.com/b/nexthop/archive/2012/11/28/lync-2010-client-authentication.aspx
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or
suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
You can enable Lync client logging to collect the log file to check the sign in process for these two users can’t sign in externally.
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TechNet Community Support -
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Hi Everyone,
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Here is the screenshot:
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Eason Huang
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As suggested in another thread (http://forums.adobe.com/message/5122457#5122457) I'm posting my specific case here.
I was not able to sign into DPS via the folio builder within InDesign. It just failed silently. After speaking to our network admins, I managed to get my PC enabled to bypass our corporate firewall temporarily, then disabled my proxy settings with Internet Explorer, and was then able to login without any issue. After I was blocked through the firewall, I can no longer log in (as expected).
I'm on Windows, and our internal proxy authenticates via Active Directory.
It is not a workable solution to have any users that want to produce folios having full direct access through the firewall, so the two options I see to make this work are:
1. Get folio producer working through an authenticating proxy
2. Allow through our firewall all of the possible Adobe servers (sort of defeats the purpose of a firewall, especially considering the number of servers that would be required)
I'll be happily corrected if there is anoter solution out there..Hi, here’s what Adobe has sent to me.
Da: frost338 [email protected]
Inviato: giovedì 1 agosto 2013 17.50
A: Chili Monica
Oggetto: Folio sign-in problems
Re: Folio sign-in problems
created by frost338<http://forums.adobe.com/people/frost338> in Digital Publishing Suite - View the full discussion<http://forums.adobe.com/message/5558659#5558659 -
so many problems
i can only sign into my skype account by using the microsoft account sign in option
problem 1
i dont have a skype name so cant sign in
problem 2
my gamertag is email s***[e-mail removed for privacy and security]
the email i use to sign into skype is l***[e-mail removed for privacy and security]
when i type in l***[e-mail removed for privacy and security] and THE CORRECT passowrd, it tells me the password is incorrect yet if i go to android app or mobile site or windows pc app ro site then it signs me in
problem 3
i cant link my facebook account because of problem 1
problem 4
i cant change the primary account linked to my skype account from l***[e-mail removed for privacy and security] to s***[e-mail removed for privacy and security] because everytiem i type in the right password (i have tried the passwords for l***[e-mail removed for privacy and security] and s***[e-mail removed for privacy and security]) i get an incorrect password message
problem 5
i cant simply close down and make a new accoutn as i need the skype account for several different jobs and it would take anything from 1 week to 6 weeks to get the employers to recognize the change in skype address which would be a lose of income for anything from 1 -6 weeks
no idea if this is the right place for these questions, and i cant seem to find a "ask skype directly for answers" form or section on skype webpage
i hope people can help meWhy not post in Safari or Lion if you just updated to Safari 5.1 or Lion.
Mac OS X v10.7 Lion Communities
Safari.
Snow Leopard
Pulling straws ends up in needing more questions and answers to go by and more details. -
Lync HP 4120 Sign in problems with Lync Server 2013
Hi, this is my second request for help, this with more information...
I`ll ready install the follow infrastructure: (I change the name of my organization for contoso)
Lync Server 2013 Installation with Enterprise mode with 1 front end : Pool: lync.contoso.com Front End: lyncfe01.contoso.com Back End: lyncsql01.contoso.com
I`ll ready install a PKI infrastructure with two tiers, the root offline and the subordnate ac.contoso.com
This with the defailt algorithm configuration RSA SHA1
My phones are HP 4120
In the Front End Server i configured the SCHANNEL registers:
EnableSessionTicket in 2
Send..etc in 0
Ok, the installation is ok, services are OK, Client login trough PC its OK, PSTN Configuration... (I can make a phonecall with the lync client of Office 365)
Commnd Checks:
When i run the command Test-CsPhoneBootstrap -PhoneOrExt 12345 -PIN 123456 -TargetFqdn lync.contoso.com
The result is:
Target Fqdn : lync.contoso.com
Target Uri : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
Result : Success
Latency : 00:00:09.0559615
Error Message :
Diagnosis :
When i run the command Test-CsPhoneBootstrap -PhoneOrExt 12345 -PIN 123456 for
check the DHCP the result is:
Target Fqdn : lync.contoso.com
Target Uri : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
Result : Success
Latency : 00:00:09.0559615
Error Message :
Diagnosis :
When i run the follow command
PS C:\Users\Administrator> $cred = Get-Credential
cmdlet Get-Credential at command pipeline position 1
Supply values for the following parameters:
Credential
PS C:\Users\Administrator> Test-CsClientAuth -TargetFqdn lync.contoso.com -UserSipAddress "sip:[email protected]" -UserCredential $cred
I got this:
Target Fqdn : lync.contoso.com
Target Uri : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
Result : Success
Latency : 00:00:00.3431783
Error Message :
Diagnosis :
But.. when i use the same command but i remove the -targetFqdn for check the Dhcp i got this:
VERBOSE: Workflow Instance Id 'bca95636-af7b-4b0a-b43d-dba259294b2d', started.
VERBOSE: Command line executed is 'Test-CsClientAuth -UserSipAddress "sip:[email protected]" -UserCredential $cred
-Verbose'.
Target Fqdn :
Target Uri :
Result : Failure
Latency : 00:00:00
Error Message : 10060, A connection attempt failed because the connected party did not properly respond after a period
of time, or established connection failed because connected host has failed to respond 194.90.8.20:5061
Inner Exception:A connection attempt failed because the connected party did not properly respond after
a period of time, or established connection failed because connected host has failed to respond
194.90.8.20:5061
Diagnosis :
VERBOSE: Workflow 'Microsoft.Rtc.SyntheticTransactions.Workflows.STClientAuthWorkflow' started.
Workflow 'Microsoft.Rtc.SyntheticTransactions.Workflows.STClientAuthWorkflow' completed in '5.62E-05' seconds.
Target web service Url not provided. Will have to extract it from authentication challenge.
An exception 'Unable to establish a connection.' occurred during Workflow
Microsoft.Rtc.SyntheticTransactions.Workflows.STClientAuthWorkflow execution.
Exception Call Stack: at Microsoft.Rtc.Signaling.SipAsyncResult`1.ThrowIfFailed()
at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result)
at Microsoft.Rtc.SyntheticTransactions.Activities.GetSTSUriActivity.InternalExecute(ActivityExecutionContext
executionContext)
at Microsoft.Rtc.SyntheticTransactions.Activities.SyntheticTransactionsActivity.Execute(ActivityExecutionContext
executionContext)
at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
at System.Workflow.Runtime.Scheduler.Run()
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at Microsoft.Rtc.Internal.Sip.TcpTransport.OnConnected(Object arg)
'GetSTSUri' activity started.
Starting STS Uri Discovery...
ERROR getting STS Uri.
'UnRegister' activity started.
'UnRegister' activity completed in '3.12E-05' seconds.
VERBOSE: Workflow Instance ID 'bca95636-af7b-4b0a-b43d-dba259294b2d' completed.
VERBOSE: Workflow run-time (sec): 126.0548512.
The Real Problem is that my Lync HP 4120 Phone can't make a sign in, not from USB cable loging, nor with PIN authentification
When I try to make a login with the USB cable, I set the user and password and the phone says "Connecting to Lync".. "Downloading a certificate" ... "Installing certificate"... "Downloading Certificate"...
"Installing Certificate".. forever
When I try to make a login with PIN Authentification, the phone first displays the following:
Account used is not authorized, Please Contact your support team and then shows this:
An Account matching this phone number cannot be found. Please contact your support team.
The Pin authentification is enable
In the Lync Server Enable Kerberos Authentification, Enable Integrated Windows Authentification and Enable Certificate Authentification are enable
This is the configuration from DHCP
Starting Discovery ...
Sending Packet (Size: 284, Network Adapter: xx.xx.xx.xx, Attempt Type: Broadcast only)
--Begin Packet--
DHCP: INFORM (xid=130EA7FA)
DHCP: Op Code (op) = 1
DHCP: Hardware Type (htype) = 6
DHCP: Hops (hops) = 0
DHCP: Transaction ID (xid) = 319727610
DHCP: Seconds (secs) = 0
DHCP: Flags (flags) = 0000
DHCP: Client IP Address (ciaddr) = Xx.xx.xx.xx
DHCP: Your IP Address (yiaddr) = 0.0.0.0
DHCP: Server IP Address (siaddr) = 0.0.0.0
DHCP: Relay IP Address (giaddr) = 0.0.0.0
DHCP: Client HW Address (chaddr) = FC15B4###--End Packet--
Received Packet
Sender:xx.xx.xx.xx:67, Size:363
--Begin Packet--
DHCP: ACK (xid=130EA7FA)
DHCP: Op Code (op) = 1
DHCP: Hardware Type (htype) = 6
DHCP: Hops (hops) = 0
DHCP: Transaction ID (xid) = 319727610
DHCP: Seconds (secs) = 0
DHCP: Flags (flags) = 0000
DHCP: Client IP Address (ciaddr) = xx.xx.xx.xx
DHCP: Your IP Address (yiaddr) = 0.0.0.0
DHCP: Server IP Address (siaddr) = 0.0.0.0
DHCP: Relay IP Address (giaddr) = 0.0.0.0
DHCP: Client HW Address (chaddr) = FC15B4100289
DHCP: Server Host Name (sname) =
DHCP: Boot File Name (file) =
DHCP: Magic Cookie = 99.130.83.99
DHCP: Option Field
DHCP: DHCP MESSAGE TYPE( 53) = (Length: 1) DHCP ACK
DHCP: Server Identifier( 54) = (Length: 4) XX.XX.XX.XX
DHCP: Client Identifier( 61) = (Length: 0) ()
DHCP: SIP Server( 120) = (Length: 17) enc:0 lync.contoso.com (00046C796E6306756E69736F6E026D7800)
DHCP: Host Name( 12) = (Length: 0)
DHCP: Vendor Identifier( 60) = (Length: 0)
DHCP: Param Req List( 55) = (Length: 0) 0 0
DHCP: Vendor Info( 43) = (Length: 86) MS-UC-Clienthttpslync.contoso.com443%/CertProv/CertProvisioningService.svcÜNAP (010C4D532D55432D436C69656E7402056874747073030E6C796E632E756E69736F6E2E6D78040334343305252F4365727450726F762F4365727450726F766973696F6E696E67536572766963652E737663DC034E4150)
DHCP: End of this option field
--End Packet--
Result: Success
DHCP Server : xx.xx.x.xx.
SIP Server FQDN : lync.contoso.com
Certificate Provisioning Service URL : https://lync.contoso.com:443/CertProv/CertProvisioningService.svc
thanks for all, hope somebody can help me with this problem.. i am going crazy...Hi, i connected the Lync Phone to another switch and i update the firmware to the newest firmware and i got the same problem..
The lync phone download the certificate but cant install it and the still the same error with the SIP login
An Account matching this phone number cannot be found. Please contact your support team. -
well i did setup everything from scratch according to the microsoft free eblook about lync 2013
and i joined a win 8.1 pc to my domain
when i try to login it ask me for password but when i enter it it says that
cant sign in to lync
you didnt get signed in .it might be your sign-in address or logon credentials, so try those again. if that doesnt work,contact your support team
im desperate guys , plz help meHi AliReza Baensaf,
You can follow the steps below to troubleshoot the issue.
1. Please check whether or not all the Lync services are running.
2. Make sure the required DNS records are set up.
DNS requirements for Front End pool in Lync Server 2013
DNS requirements for automatic client sign-in in Lync Server 2013
3. Please try manual configuration to test the issue.
4. You can enable Lync client logging and use snooper to analyze it.
5. Install the updates for both Lync server and Lync client.
Best regards,
Eric -
Lync 2013 credentials problems on domain computers
Hi folks,
We are having trouble with Lync 2013 and credentials on our domain computers. We have been using Office 365 and Outlook for our email for a couple years and it has worked well enough, so recently we decided we wanted to start using Lync as well. We deployed
the Office 365 Pro Plus suite available to us through our Office 365 subscription and signed in. The first sign-in went as expected. It asked for a username and password, asks if it should remember those credentials for next sign-in (yes), then connects and
everything with Lync itself functioned normally. Subsequent sign-ins have not been normal.
When a user restarts their computer and launches Lync it remembers their user name but not their password. Once they type their password in it asks if it should remember those credentials for next sign-in again, then connects. If a user exits and re-launches
Lync without restarting it remembers their credentials and signs in properly, but then immediately a popup box appears saying that "Credentials are required" in order for Lync to get calendar information from Outlook ( http://i.imgur.com/hqcK426.png
We know the problem is only happening with computers on our domain, but we don't know why. I tested things out on my home desktop and network by installing Office 365 Pro Plus, setting up Outlook, and then Lync. Both Outlook and Lync auto-discovered everything
normally after getting my credentials and Lync behaves as expected every time the program launches. I then brought my personal laptop in and tried the same thing on my work network to see if it is network related, but Lync behaves normally on that computer
as well.
I originally worked on the problem at the Office 365 Community Forums ( http://community.office365.com/en-us/f/166/t/246014.aspx ), but after we isolated the problem to something with the domain computes I was told that they could not help me any further
and was referred here. Does anyone have any ideas as to what is keeping Lync from behaving properly on our domain computers? We have a mix of Windows 7 x64 and Windows 8.1 x64 computers, all joined to the same domain and with the same basic suite of software.
Thanks,
~Misharum
PS: How do I verify my account? The outlook.com email address has been verified, but I don't see anywhere to do verification in my TechNet profile here.Yeah, the clients are fully patched. I put a support ticket in through Office 365 and the rep there was able to help me. It ended up being two separate problems.
Lync was not remembering my credentials to automatically log me in between restarts:
Installed the latest version of the Microsoft Online Services Sign-In Assistant.
After signing signing into Lync another popup appeared asking for credentials again to access calendar information. (two steps to solve this one).
In Active Directory Users and Computers, open up the properties of each affected user, go to the Attribute Editor tab, find and double click the proxyAddress attribute, and add in
sip:[email protected] where the userid is the user's login name and domain.com is your domain. I'd imagine this is scriptable in PowerShell but I don't know enough to do it.
Then on the computer that the users will be using, while the user is logged in, add a dword of NoDomainUser = 1 in the registry at HKCU\Software\Microsoft\Office\15.0\Common\Identity. The most sensible way to do this in my mind is with a group policy so
it will get written to each user's registry under their profile when they log in.
After doing all of this Lync remembered my credentials between restarts, signed me in automatically, and only gave that credentials popup on the first sign-in after applying both changes in step 2. -
Lync 2013 Connectivity Problems
We have one computer that will not let anyone sign into Lync 2013. We have re-installed Lync, repaired Lync, tried using the manual configuration with the lync servers, compared registry settings from a machine that does work, compared certificates to
machine that works, and looked at network settings on the computer with no luck. When you attempt to login, you enter your email address which is <[email protected] and then get prompted for a password. Once you enter your password, you just see the
message "Connecting to server and signing in." This will just sit here to many many minutes and not ever do anything. We are using Office 365, Office 2013, and using a hosted exchange environment with dirsync with password sync. Can anyone help with
this issue? It is definitely something local to this computer because the user can login to Lync on other computers. Thanks.Get sign in automatic configuration and download lync from office 365 portal
Then try again to sign in if still have problem try to use the following
For Problem acquiring a personal certificate that is required to sign in If the user’s sign address has recently changed, they may need to delete cached sign-in data. Ask users to run the automated
Fix it wizard in
Microsoft Knowledge Base article 2698626.
Please remember, if you see a post that helped you please click (Vote As Helpful" and if it answered your question, please click (Mark As Answer). -
I finally found some more time to customize my computer. I got some inspiration from this thread: https://bbs.archlinux.org/viewtopic.php?id=162510 and decided to start from changing my command prompt. And here's my first problem.
I wanted it to look like on a screenshot attached to this post: https://bbs.archlinux.org/viewtopic.php … 9#p1267139. I just love those colorful arrows. So I installed powerline-fonts and otf-inconsolata-powerline-git from AUR. But on my machine those arrows doesn't look so cool. No matter which font I try, they're always too big and too small, like here on the screenshot:
http://oi42.tinypic.com/5jve5u.jpg
I use terminator and my PS1 value is:
"\$(if [[ \$? == 0 ]]; then echo \"\e[42m✔ \# \! \e[32;44m$(echo -e '\u2B80')\"; else echo \"\e[41m✘ \# \! \e[31;44m$(echo -e '\u2B80')\"; fi)\e[;44m \u@\h \e[34;43m$(echo -e '\u2B80')\e[;43m \W \e[;33m$(echo -e '\u2B80') \e[m"
Also, I'd like to give ttf-agave, which is a non-powerline font, a try, so I need some symbols font containing a triangle sign similar to powerline's U+2B80 but of the exactly same height as font's background.
-- mod edit: read the Forum Etiquette and only post thumbnails http://wiki.archlinux.org/index.php/For … s_and_Code [jwr] --
Last edited by isitsaturday (2013-05-30 11:15:55)Close all running applications. From an administrator account, open the Terminal app and enter the following command. You can also copy/paste it from here into the Terminal window:
sudo atsutil databases -remove
Terminal will then ask for your admin password. As you type, it will not show anything, so be sure to enter it correctly.
This removes all font cache files. Both for the system and the current user font cache files. After running the command, close Terminal and immediately restart your Mac.
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