Mac app store & itunes fault

my mac app store & i tunes is not in my computer

Please explain how iTunes is not working.
As for the Mac App Store, as I said above, you will need to upgrade to get it. Order Mac OS X 10.6 at http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard. Make sure you meet the requirements (they're listed on the page I linked).

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    Welcome to the Apple Community.
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