Mac app store login failed

login to app store fails for about 2-3 month ! works fine on iphone though ! no problems to login on itunes either ! just on macbook pro ! HELP !!!

Go here and get support. If you're using your correct Apple ID - the same as you used to get here - you shouldn't be having any problems.
Good luck,
Clinton

Similar Messages

  • Mac App Store login fails, but Apple ID/password is correct.

    OK, I just went to get an App, and login failed repeatedly (5 times). In between, I went to iTunes and opened up my account info, which required login, which worked. Same on iCloud on my browser.
    Now, I go back about 10 minutes later, and now suddenly the Mac App Store login works.
    Weird.

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • Mac App Store Connection Failed After Mavericks Update

    Hi y'all,
    immediately after I updated my Lion to Mavericks (10.9.1), I could not access no more Mac App Store: as I enter my (valid and active) Apple ID credentials, I receive a "Connection Failed" message (in red, in the same login dialog, under the user id field).
    So I've tried to set to "Always Trust" all of my Class 3 Certificates in my Keychain, I removed all of the Mac Appstore plist files (appstore and storeagent), I've also tried to remove the network preferences plist file to reset my network interfaces preferences, I've also deleted the ocsp and crls cache files, and I've setup the ocsp and crls certificates preferences in my Keychain Access to off.
    I obviously checked out my App Store account and it's correct and active - I'm also currently using it on my iPhone, iPad and iPod with no problem at all!
    Anyway I wanted to try creating a new App Store account from the Mac AppStore itself: after I validated it, I tried to login into Mac AppStore... with no success!
    So, NONE of the above mentioned attempts solved the problem, and I'm WORRIED and astonished wondering HOW APPLE COULD RELEASE A MAJOR O.S. UPDATE THAT SMASHES THE MAC APP STORE, WHICH IS ONE OF THE CORE APPS OF THIS O.S.!!! I use Mac OSes since many years and I never had O.S. problems (only some minor issue with third party applications out of Apple's scope and solved with some simple workaround).
    CAN ANYBODY PLEASE HELP ME? :-)
    THX IN ADVANCE,
    DANI

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • How to change Mac App Store Login for Updating Apps

    I purchased a used Macbook from a local computer retailer; when they installed Mavericks and setup the account they used their Mac ID. Now it's showing updates for Keynote, Numbers, Pages, and iMovie but if I choose Update it prompts their username and wont let me change it. I assume those apps are connected to that account so it wont let me update. Is there a way to change the associated login to mine or is it safe for me to remove them and reinstall using my ID? I wasn't sure if they were core apps that would cause any damage if removed and I really dont want to format and start over. Thanks for the help!

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It is not safe to use a computer with software installed by a previous owner.
    1a. If you don't own another Mac
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    1b. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    2. Partition and install OS X
    If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    3. Other issues
    If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

  • Problems with the mac app store login/ yosemite installer download

    I am trying to download the yosemite installer from the mac app store, but can't seem to log in. I receive no error message. What could be causing these issues? I am using a MacBook Pro with OS X 10.6.8.

    Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
    Do not change your settings.

  • Mac app store upload failed due to a general error

    I am using the latest XCode, freshly installed. I am working with Snow Leopard, Lion and Mountain Lion. Wherever I try to upload a new application to the mac app store, I get the following error message:
    Unable to process validateProductSoftwareAttributes request at this time due to a general error.
    I submitted the app yesterday and it was validated and waiting for review, so there were no issues at all. But today I rejected the binary because I found a bug. Now it does not upload anymore. There have not been any changes to the Info.plist or the entitlement file.
    The error message hints to wait for some hours and try again, but I have bad experiences with application submitting and not getting sound error messages.
    Any hints?

    >I submitted the app yesterday and it was validated and waiting for review, so there were no issues at all. But today I rejected the binary because I found a bug. Now it does not upload anymore. There have not been any changes to the Info.plist or the entitlement file.
    I am having very similar problem. Today looks like  many other people are facing same issue.
    Refer to this:
    http://stackoverflow.com/questions/8353049/unable-to-process-application-info-pl ist-validation-at-this-time-due-to-a-genera
    And pardon my poor English (I'm Japanese).

  • Mac App store submission fails because of QuickTime API usage

    I just tried to upload a desktop app to the Mac app store and got an update email from Apple saying:
    "... Deprecated API Usage - Apple no longer accepts submissions of apps that use QuickTime APIs...'
    I'm not explicitly using QuickTime in my app as far as I know, but I do use StageVideo.  With a bit of searching it appears that other frameworks (Unity for instance) are experiencing the same problem just recently. I guess this is possibly a bigger picture issue where Apple have changed something that breaks the desktop submission process for some frameworks.
    Has anyone else seen this issue (if not then I guess maybe not many desktop apps are being submitted) and if so is there a workaround?
    ** EDIT **
    I think it is something to do with this:
    https://developer.apple.com/library/mac/releasenotes/General/CarbonCoreDeprecations/index. html#//apple_ref/doc/uid/TP40012224-CH1-SW16
    And there is at least one other person that has noticed it :
    http://forums.adobe.com/message/5906984

    There is a bug report on bugbase for this issue now - it looks like it will affect all attempts to upload an AIR app to the Mac App store.  If you are developing a desktop app or have existing desktop apps for sale on the app store then this issue will probably stop you releasing or updating them. 
    Adobe engineers are apparently aware and investigating but a vote if the issue affects you would always help:
    https://bugbase.adobe.com/index.cfm?event=bug&id=3680732

  • Mac App Store connection failed

    Hi all,
    Haven't been able to login to App Store with ID. Keeps saying connection failed, but user and PW are correct. In fact, have changed PW a few times to ensure. Have looked at other threads ..... changing class 3 public to trust ..... parental locks ..... date and time ...... all failed to allow me in.
    I'm signed in under root, yet when I log in under different user, App Store works fine..... purchased iPhoto update, upgraded pictures in library under different user and worked. Went back to root and can't log in, tried upgrading iPhoto and when I open app, tells me to update pictures then crashes.
    Getting frustrated. Any help appreciated.
    Thx.

    I'm signed in under root
    That's why it isn't working. You should never log in as root.

  • ICloud/iTunes store/Mac App store login won't work

    Hi there,
    for about a week now I've been having troubles on my MBP (mid-2009, running 10.8.2). I can't seem to connect to my iCloud account from this MBP (on the other hand, iMac and iOS devices still working flawlessly with iCloud). It started first with iMessage shutdown, and later I found out my iTunes and Mac App accounts won't load as well (again, working flawlessy on iMac). Therefore I can't even update to 10.8.3.
    What could be the problem? Has anyone else experienced anything of the kind? This is really weird, as I don't think I made any change to pretty much anything when the iMessage stopped working and everything else ensued....
    please, help!

    oh, I forgot, when I try to log in to the icloud thru the system settings, It takes forever (spinning wheel) and ends with a message stating: "You can't seem to log in at this time. Try it later" or something like that. I've tried reboot and everything, but to no avail.

  • HT1338 Mac app store won't let me update iPhoto and iMovie.

    I'm trying to update iPhoto & iMovie, just got a new mac and when I go into the Mac App Store and click update on iPhoto and iMovie it says: "To update this application, sign in to the account you used to purchase it." .....both came pre-installed on my mac and I only have one apple ID, I don't have another one to sign into... please help?

    You should be able to go the Mac App Store, login with your Apple ID that you have set up and registered, and then since you just bought the iMac New you should find those two Apps to click on listed in the "Purchases" List that is associated with your Apple ID account.  You may or may not need to, for Free, redownload those two Apps from the Purchases List to trigger allowing Free Updates.  I'm not sure, not having done this that way.
    Hope this helps

  • Mac App Store cannot update itunes, OS and remote desktop; keep saying it is updated and yet ask it ask you to update as in fact it is not updated

    I search my problem on web and got no solution.
    1) mac app store shows some updates needed. e.g. itunes, remote desktop.
    2) I clicked "update", and it changes to "installed" within seconds and then shows I have installed the update.
    3) But the problem is that the software is NOT updated and the "installed icon" changes back to "update" immediately.
    4) the picture below shows what happened.
    5) As you can see, the remote desktop is updated twice on Mar 3 and is version 3.8.2 v1.1 but the mac app store prompt me to update it.
    6) I cannot update the new version of MAC OS too.
    Solution:
    1) Restart app or OS. >> Failed.
    2) Rebuild spotlight >> Failed.
    3) Genius bar >> No hope as the Genius bar is fully booked all the time (rumors that people are selling the timeslots, guess where am I?).
    Can any one help me on that.
    Thanks a lot.

    I tried the debug mode in mac app store too >> Fail.
    The first time I feel disapointing from apple software.

  • Login fail on mac app store

    We use different a/c to login in Mac App Store, but failed

    Please navigate to the Mac App Store forum, I'm sure someone there can assist if no one here is able to.

  • Unable to login in to Mac App Store using valid account.

    I recently inherited a spare MacBook Air from my wife (who got a new one). I deleted her user account, and set up a new admin user account for me. The machine is running 10.7.5.
    Now, I am absolutely unable to login to the App Store. I am using my valid Apple ID -- for example, the same Apple ID that I used to gain access to this very forum. System Preferences accepts my ID. iTunes accepts my ID. BUT the App Store will aboslutely NOT respond. It will not load. I get the red "connection failed" alert, and then after several tries it doesn't respond at all.
    It doesn't give any option to switch users -- perhaps once the original owner has used the App Store, the computer will never again allow anyone else to use it? It doesn't say that there is another user logged in. There appears to be no way of deleting and reinastalling the App Store. There is no cache file I can find to be cleared. There is no preference option. There is no information. There appears to be no way of fixing this at all, short of wiping the hard drive and reinstalling the operating system. Is that what I have to do? WHY IS THIS SO HORRIBLY DESIGNED? And why is there no support short of the forum? I hate this about Apple (despite being a long-time Apple evangelist and OSX devotee).
    Thanks.

    The first thing you should do after acquiring a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
    After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.

  • Mac app store error message failed download.

    When I try to download an app from the Mac App Store  I get an error message  "failed to download use the purchases page to try again".
    How do I fix this problem on OS Mavericks 10.9.4?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Can't login to mac app store

    logining in to mac app store it says connection failed but internet is good iTunes works fine I've been trying a lot of stuff reset computer,logy out of iTunes and profile lolg back in to app store nothing has worked so far

    hello,
    i had the same problem, with the same Imac. I have littlesnitch, and i found the reason, i push  the stop button in the preferences tab ,general, network filter off and i can connect to the store.  i have made a rule for the MAS (with allow connection) but it's only ok if i stop the filter totally.... i don't know why,......

Maybe you are looking for