Mac mail spam

I keep getting loads and loads of spam email everyday from a foreign company offering me a job and asking for my bank details. The strange thing is that they come from my mac email address????? I thought Mac Mail had some sort of spam filter?
Any ideas who I can contact at Mac about this?

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I have a spam issue. I'm running Mac Mail 7.3 on Mavericks. Too many spam emails to control utilizing Preference option, plus time consuming. Would like to reject the email, not just place it in junk folder. How to do?

I have a spam issue. I'm running Mac Mail 7.3 on Mavericks. I am receiving many spam emails to control utilizing Preference option, plus time consuming to manage that way. Would like to reject the email, not just place it in junk folder. How to do?

Try writing a rule. Sample below.

Help!! Mac Mail I send is showing up as spam, or not at all(!!)

I am sending email from Mac Mail, but it's regularly showing up in other people's inboxes as spam or not at all - especially when there are attachments or links of any kind. (Even just an MS Word File.) The problem got so bad that I switched ISPs (from DSL to cable), because I could never tell who has received what - especially bad professionally!! - but that didn't help.
Same problem: Lots of people saying, "No, I never got that email from you."
The weird thing is, sometimes the same person will get some pieces of email from me and not others. And seriously - no weird attachments or files here; most of my emails are no more than a paragraph long and they're all text.
So what's going on? And what can I do??
I'm on an older MacBook, running 10.5.8, but I just got a newer MacBook Pro. Holding off on transferring everything until I get this figured out, because I wouldn't want to bring the same problem onto the new computer.
Any help would be HUGELY appreciated...
Jen

Yes, but did you check your present IP, or the last one?
I'm also wondering if it could have anything to do iwth the fact that I have very big inboxes & sent mail boxes.
Not likely.
Wasn't sure if rebuilding my mailboxes might help - my mail program isn't finding files properly either.
Not likely to do with the sending problem, but...
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

Whay won't my mac mail filter spam/junk?

It appears that, yet again,my email address has been sold on. I believe this time after I purchased a CD online. Ever since the transaction my mac mail has been flooded with unsolicited mail (loans/PPI/ credit cards/congratulations you've won... etc) and despite flagging and sending to junk spam mail (sometimes from the same server with the same content) still end up in my inbox. Why won't mac mail recognise this as spam/junk and what can I do?

This archived discussion addresses most of the issues you have raised:
How to customize junk mail filter?

Mac Mail flooded with spam emails

My main email has been hacked & I'm getting "Mail delivery failure" emails by the 1000's over 3 days now. Genius bar couldn't fix it. Ran Norton & they couldn't find a virus so I think it's coming from another source rather than my computer. Which is good. I have 15" MacBook Pro running 10.9.4 latest software.
It's coming in in iCloud mail as well as my .mac mail which I've used EVERYWHERE so I don't want to delete it. Help!

Change your password immediately. This will stop any future hacking using your account. If possible add two step authentication. This will require a device capable of SMS.
http://www.wired.com/2013/03/apple-2-step-verification/
Setup using Manage my Apple ID: https://appleid.apple.com/
Once you’ve changed the password for your email account it is important to change the password of any other accounts with other services such as Facebook, Twitter, Amazon or your internet banking that may have had the same password.
Never use the same password twice.

Cannot send email w/mac mail using Juno and Tiger

Hello!
I have had a problem ever since I upgraded last year to Tiger. I have Juno, and ever since I upgraded from Jaguar, I cannot use the Juno software to log on. But more annoying that that (I have a work around that works just fine), I cannot send email from my mac mail. If I want to send an email or respond to an email, I have to physically log onto Juno's website and email and write and send from there. I have contacted Juno numerous times, and they tell me to reset my password, which makes no sense to me. Any Ideas?

Regarding not being able to send mail with your .Mac account and .Mac SMTP server, most if not all ISPs used for connecting to the internet block the use of SMTP servers outside of their network on Port 25. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of their network on Port 25 but some block its use regardless. These restrictions are in place as part of an overall effort to prevent or reduce spam eminating from the ISP's domain.
Something to try.
Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings button below.
At the Server Port field, enter 587 in place of 25 and when finished, select OK to save the changed setting.
If this is not successful, select/use your ISP's SMTP server to send mail with your .Mac account which is invisible to all recipients.

Gmail ... IMAP ... Mac Mail.app ... Mavericks ... SOLUTION -1

hi all,
hopefully this will give you enuff info to figure out what to do (if anything), but i urge you to read thru the links below to see if you are experiencing the same issues or not, & if so, what to do about them.
THE BACKGROUND INFO:
i've been using the Mac's Mail.app pretty exclusively since its inception, and with Gmail's IMAP option since mid-2009. the settings have always stayed & worked well...
• on Gmail.com > Settings > Forwarding & POP/IMAP >
    - IMAP Enabled
    - Auto-Expunge Off
    - Move Deleted Messages to the Trash
    - Folder Size Not Limited
• also on Gmail.com > Settings > Labels >
    - Only the Inbox, Sent, Drafts, Spam, & Trash System Labels CHECKED to "Show in IMAP"
• then in the Mail.app > Preferences > Accounts > Mailbox Behaviors >
    - i had everything CHECKED & all the dropdown options set to "One Month Old"
      --note: a year or so ago, i had to UNcheck the option to Store Drafts on server due to a hideous multiplication of draft messages showing up in the Trash
• also in Mail.app > Preferences > Accounts > Advanced >
    - the IMAP Path Prefix was always "[Gmail]" to allow folders to show properly in the Mail.app
• and lastly in Mail.app >
    - made sure the Sent, Drafts, Spam, & Trash folders/labels were properly mapped via the Mailbox menu > "Use This Mailbox For" option
...and i've always kept 'local' mailbox folders for archiving old emails in the "On My Mac" section in addition to keeping more current emails for reference in the "Gmail" section.
THE INITIAL PROBLEM:
after upgrading my Mac to Mavericks OS 10.9, i started noticing that any email i would delete or move from my inbox kept re-appearing in my inbox after changing views (like going to another mailbox then back to the inbox).
of course this drove my OCD crazy, & thus began the research. i've read a LOT about this issue from official sources to user discussions and have pieced together a procedure that seems to be working (for the most part) for me.
THE RESEARCH HIGHLIGHTS:
a lot of people, tek/industry people, & blogs are pointing to these webpages as good summaries of issues & fixes (yes, there are SO many more, but i personally found these to be the most helpful in my quest)...
          http://tidbits.com/article/14219
          http://www.wired.com/gadgetlab/2013/10/mavericks-issues-and-fixes/?viewall=true
          http://arstechnica.com/civis/viewtopic.php?f=19&t=1222267
          http://www.macobserver.com/tmo/article/making-gmail-and-os-x-mavericks-mail-play -well-together
THE DISCLAIMER:
of course, if you aren't greatly affected by the Mail/Gmail wonkiness, then it might be worth waiting another week or two (or 3 or 4...) & keep your eyes on further reports from these sites (links above or others you may like better) in case Apple &/or Google pushes an update to remedy the situation. likewise, if you do make these changes, it would still be a good idea (imho) to keep up'to'date in case such pushes do come out & affect these changes too. ugh ;-)
THE OUTCOME:
the below process, for me, has been SUCCESSFUL in every aspect except one...
THE LAST PROBLEM:
whenever i move a message from the gmail inbox (or any other gmail imap folder/label) to a local folder in the "On My Mac" section, it moves it just fine, but then it keeps a copy in the gmail "All Mail" folder/label, when i would want it deleted from gmail.
unlike when i "delete" a message, where gmail appropriately moves that message to the trash box, in this situation it simply strips the message of "any" label, and thusly it stays in the All Mail. so if anybody can amend this with a fix for that, we should be all set :-)
but aside from that last issue, the below procedure has brought back my Mail.app program to use Gmail as "I" believe it normally should work, and has always worked pre-Mavericks.
THE PROCEDURE (assuming all your settings are set like mine were as listed above):
go to gmail.com in Safari (or other web browser) > Log in > Settings > Labels > and check "Show in IMAP" for the "All Mail" system label (which was previously a no-no, but now a yes-yes).
also on that same page, you will need to UNcheck the "Show in IMAP" option for Drafts. and then slide over and for BOTH the Drafts & Spam labels, click the "show if unread" options.
then go to each & every one of your custom "Labels" (you know them as Mailbox Folders). they will all start with "[Gmail]/foldername". click on each and remove the "[Gmail]/" leaving ONLY your custom folder name.
once done, click on your Inbox to get you out of the settings area.
now you will need to go thru ALL of your folders/labels (i know... big ugh!) to fix the labels attached to all the emails inside them ;-)
click a folder/label to reveal all the emails inside it.
click the checkbox in the header row of buttons/options that will cause all emails on that page to be selected/checked.
then, IF you have more emails than what fits on that page (in other words, if you have more than one page of emails in this folder as indicated by the "1-###" and page arrow buttons at the top right), then you will see a new small row that sits above the list of emails that says "All ### conversations on this page are selected. Select all ### conversations in "Folder/Label Name" - you WILL NEED TO CLICK this text link!!!
once you have, the sentence will change to "All ### conversations in "FolderName" are selected" - do NOT click the "Clear selection" link next to that.
next, click on the "Label As..." button in the header row of button/options - the icon looks like a price tag of sorts.
then in the resulting popup box that lists all your folders/labels, you will want to make sure ALL checkboxes are UNchecked EXCEPT the single folder/label that these emails are in. note: some of them may or may not have dashes instead of checkmarks in the boxes - you will need to click it to check it and then click it again to get it UNchecked & UNdashed.
after you've got only the one label checked that should be checked, then click the APPLY word at the bottom of that little popup box. note: if all the selected emails are labled correctly, then you won't see the "Apply" option & you can simply move on to the next folder.
if you get a dialog confirmation box pop up asking if you are sure you want to continue... click OK.
then WAIT! this may take a while depending on how many emails it's affecting and how fast/reliable your internet speed/connection is. when you see the "Loading..." notification at the very top of the page change to "All conversations have been removed from (and it lists them all)", then you can move on & do that same procedure (steps 5-13) to fix another folder/label.
WHEN DONE WITH ALL THAT, you can exit your browser.
now go to the Mail.app > Mail menu > Preferences > Accounts > Advanced > and remove the "[Gmail]" text from the "IMAP Path Prefix" field.
then go to the Mail.app > Mail menu > Preferences > Accounts > Mailbox Behaviors tab and if the Store Drafts on Server option is checked, UNcheck it.
then close the Mail.app Preferences window to get the option to SAVE that change!
now go to the Mailbox Menu > Synchronize > Gmail, in case it hasn't started doing that on its own.
then open the Window Menu > Activity, so you can see when it's done synchronizing. this may take a while if you've got a lot of mail. according to some, it took a day! so, just kick back & leave it alone till then.
THE END FOR NOW:
hopefully this helps other folks that were setup like me & want to keep it working that way. and yeah, again, if anybody knows how to fix the last problem described above, please let us know.
.peace.:.jason.

hi Dean Suhr,
i just went back & re-read my posts... i find no where that i said anything about dragging emails into the ALL MAIL folder. i mentioned the issues with dragging messages into "any other folder that i've created" from either the INBOX or "any other folder that i've created". it copies instead of moves the message. but ONLY Mac Mail does this. the iOS Mail app does NOT do this - it moves as it should move.
as far as what you said "who cares what Gmail says the labels are"... well... I do :-)
there are occasions where i need to utilize the web browser gmail interface, and i want it to be correctly synced.
i don't think it's unreasonable to want that, as that's how it's been for YEARS, till now, AND that's how it still is with iOS 7.
besides, what happens if i get a different device/computer and need to add the same account - i imagine it will not sync up correctly if gmail has labels on messages that it shouldn't.
fortunately for me, i don't have quite as many messages & accounts as you; it only takes aprox 30 minutes for mail to sync up after i started over with it.
.peace.:.jason.

I can no longer use my aol on mac mail. When I set up the aol account name and password I get a message that says "Unable to verify account name or password". This is on all my Apple devices. Seems like an AOL server issue but no help from them!

I can no longer make my AOL e mail work with Mac Mail on all my devices. When I try to set up the account and put in the correct aol account and password I get the message "Unable to verify account name or password". I know the account name and password is correct as I can open the AOL e mail page on Safari. I have changed the password, and it still does not work. AOL tech support has been no help. AOL email worked for years but last week due to suspected spam activity AOL locked my AOL account. I got that straightened out but now i cannot set it up on any of my devices: Macbook Air, Ipad, I pad mini and iPhone 6 without that message. I took everything to Apple store and everything is set up correctly on my devices. AOL tech support is no help and keeps giving me different solutions and answers, none of which has worked. Any solutions out there? All my Apple Software is up to date on all my devices

Delete your Gmail account from the Mail/Contacts/Calendars settings page, and then add it back in using the new Gmail password.
Matt

Error Message While Trying to Send email from Mac Mail...

hello. i have been following the discussion board from some time, and finally made my first mac purchase. only 3 days old.anyways, i am trying to send mail from my .mac email account. i paid for the 1 year subscription,so i know my subscription status is still up to date. however, when trying to send an email using the Mac Mail application,i get this error..
Error
This message could not be delivered and will remain in your Outbox until it can be delivered.
the connection to the server "smtp.mac.com" on port 25 timed out.
can someone help me?
my isp is: Cox
location: Virginia, USA
just incase someone needed that. oh yes,i can also receive mail, but i just can not send any emails. i was trying to send an email to a "gmail" acct,and i also attached a 2mb pic.thank you to anyone who can assist me.

This error message indicates your ISP blocks the use of SMTP servers that are outside of their network (or not provided by the ISP) on Port 25 which is the default/common port used by SMTP servers. Some ISPs allow the use of an authenticated SMTP server only that is outside of their network (such as the .Mac SMTP server) on Port 25 but some block its use regardless.
These restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.
Are you also accessing an email account with the Mail.app that is provided by Cox and if so, are you able to send messages with this account?
Something to try.
Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings button for the .Mac SMTP server.
Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
If this doesn't resolve it and you aren't accessing your Cox email account with the Mail.app, you need to create your Cox email account in Mail or at least add Cox's SMTP server and select/use Cox's SMTP server to send messages with your .Mac account which is invisible to all recipients.

Mac Mail Bluehost problem

Macbook Pro
OS X 10.9.5 (13F34)
Processor 2.53 GHz Intel Core i5
Memory 8 GB 1067 MHz DDR3
My mail is hosted on Bluehost, I haven't changed any settings. We switched our website from Bluehost to Wix on Tuesday of this week, but the email is still hosted on a separate account with Bluehost. Since switching over there have been increasing amounts of time where the mail isn't downloading. The mail comes from a joint account, my business partner is using Outlook and has not had any problems, while my Mac Mail has completely stopped downloading, it's now offline all the time. I'm using POP I've tried changing to IMAP, tried different settings - ports - but so far no success. Does anyone have any ideas? Thanks for any help you can offer.

Ernie,
Thank you for the suggestion. I'm not sure if there is a spam filter at work. I know that my Eudora setup doesn't do that. (It's Eudora Light, non-paid subscription.) But I do work at a college, and they may have a spam filter in their setup. I don't think they do, but it's possible. Your suggestion also gave me another idea. The college's setup is such that I can also get my mail via the internet. I will try to do that. If I can receive emails I send to myself through internet mail, then at least I would know that the issue is between Mac mail and Eudora. Does that sound reasonable? Also, do you think any of this could be related to a keychain problem? (Just a shot in the dark.)
Carl

HT5225 Problem with Mac Mail

I do not want to access my MAC mail via my browser, I prefer accessing my mail in the Mac Mail application! How do I do this?

Seems like it storing the same emails in different folders . As i see now :
All Mail 5.11 GB
Inbox     2.82 GB
Important 2.56 GB
Sent Mail 1.8 GB
Sent          767.4 MB
Starred     482.4 MB
Drafts      57.4 MB
Trash       9.7 MB
Junk e-mail 671 kb
Bin              414 kb
Spam      0
Deleted Items   0
Apple Mail To Do 0
Priority 0
Follow up 0
Misc 0
from this above , i can understand that Inbox ( 2.82 Gb ) and Sent ( 767.4 Mb ) and Drafts are real folders that contains actual files according to the current status on server .
what the **** the other folders contains , i can not get. I though those folders should have just show the same files available in the main folders , in different way, according to Folder focus. Am i right ??
apparently i suspect they just copied original files for some purpuses, insead of working as simple filter folders.
can anybody explain me , how to work this out and make my Mail app do not dublicate emails , but store them in appropriate way and show it to me .

Some sent Mac Mail not being Received

My mac. mail account is receiving mail and indicates it is sending mail but it will not allow me to send my mail to myself (as a test) or to my friend with an active mac mail account. She is having the same problem. In an extra bizarre twist, one small forward externally received mail is able to be sent and received by us both. Neither my friend nor I are getting any error messages on our sent mail. Neither of us have any rules applying to our mail that we are aware of would impact sending and receiving mail. I have tried synching my account, etc.. and nothing seems to work. Can you please help.

Hi. I had this exact same problem, and it had the same oddities yours does. It is an Apple problem, not sure exactly what. But the only way it got solved for me was to write .Mac tech support (be sure it is not their feedback page and also make sure it is .Mac tech support and not Apple). It took them three days, but they finally got back to me and when they did, they gave me detailed instructions that weren't needed, because the problem cleared for me. But not until hearing from them. Either mine was fixed by accident because they cleared the problem for other users who complained or they checked on mine and managed to find the problem.
This cryptic message was included in my email: "Apple has implemented several measures in the .Mac Mail system to help resolve these issues. To assist in our continuing investigation, please inform us in the event that any messages sent from your .Mac account after September 7, 2006, are not received as expected."
There has been some speculation that this problem is being caused by anti-spam software Apple has installed on some servers (to see how it worked—I guess not too well!).
That's all I know about it! There are numerous other threads you can check out for more information, but for me, it was only writing .Mac tech support that made any difference (since the problem was totally on their end).
Another workaround in the meantime—you can change your SMTP server to the server provided for your ISP. I changed it in my .Mac account that wasn't working and it worked fine sending from my Comcast SMTP server.
Hope this helps!
Alexandria

In Mac Mail on OS 10.5.8 I am receiving bogus emails which claim to be sent by people in my address book, but actually are not. How does this happen and how can I correct this problem

n Mac Mail on OS 10.5.8 I am receiving bogus emails which claim to be sent by people in my address book, but actually are not. How does this happen and how can I correct this problem

You said:
I am receiving bogus emails which claim to be sent by people in my address book, but actually are not.
...and:
Are you saying that my address book has not been hacked into? That others are getting these email addresses from another source?
This confuses me. Are you saying that you are receiving bogus e-mails from some of your contacts, or are you saying that they are receiving bogus e-mails from you?
If the latter, there are a number of reasons that people might be getting e-mail from you. Malware, though technically possible, is extremely unlikely. See Someone is sending messages from my e-mail address!
If the former, that's rather unusual. The only decent explanation I can think of is that a bunch of your Windows-using contacts got infected with something and their machines are being used to spam everyone in their contact lists, which would include you.

Mac mail bounce back when forwarded

Help! I use mac mail on my ibook to get mail from my go daddy server. Recently I cannot forward mail to one of my 3 accounts. when I try I get this message:
Hi. This is the qmail-send program at p3plsmtpa01-07.prod.phx3.secureserver.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
<[email protected]>:
Sorry, no mailbox here by that name. (#5.1.1)
Go Daddy says it's a problem with mac mail. I can forward mail to this account ([email protected]) when I use their mail page.
I'm fairly computer illiterate and would appreciate any help offered.
thanks

thomjw wrote:
Making a rule to simply move emails from an unwanted sender (with a real email address) to the trash, is no solution at all. The whole point is to Reject that person's email by bouncing it back to them, with the intention of showing them they have NOT reached a valid email address. The whole point is to STOP their behavior, not accept it. Your suggestion, that I have to allow the unwanted email to come in, for me to have to deal with it, trashing it or otherwise, sounds like the attitude of the spammers.
Let's not confuse the point here, Apple put the "bounce mail" feature in Mac mail for a reason, and I just want it to work again.
Bouncing email is not unique to Apple's Mail. There is a RFC specifying how bouncing should be handled. Thomas already explained why bouncing email is not a good idea. Here is the reason quoted from http://en.wikipedia.org/wiki/Nondeliveryreport.
"Today, however, most email is spam, which usually utilizes forged Return-Paths. It is then often impossible for the MTA to inform the originator, and sending a bounce to the forged Return-Path would hit an innocent third party. In addition, there are specific reasons why it is preferable to silently drop a message rather than reject it (let alone bounce it):
* Heuristically filtered spam. Spam filters are not perfect. Rejecting spam based on content filtering implies giving to spammers a test environment where they can try several alternatives until they find a content that passes the filter.
* Viruses and worms. Most times these are sent automatically from an infected machine. Since a bounce may contain a copy of the worm itself, it may contribute to its diffusion."
So using bounce is not a good idea, IMHO.

Mac Mail "Incoming Messages" seems to be in and endless loop.

When I open Mac Mail it automatically stars downloading new incoming mail messages. The indicator bar in the bottom left of the mail window indicates incoming messages 1 of 20. It seems to go for ten minutes or so, then increases to 4 of 58, then increases to 10 of 112, then increases to 14 of 197... This continues endlessly until I eventually have to force quit the application. Seems like something is corrupted in one or several of my many mailboxes I monitor with Mac Mail. What can I do to fix this?

First thing to do is never post your actual email address in the forums; you don't want to get lots of spam as a result of spambots harvesting that address.
Next, login to the web interface of your .mac account and verify how many messages are actually there, both new Unread messages, and already Read messages. Write those numbers down and then logout.
Quit Mail and go to Home/Library/Mail and remove the mailbox for your IMAP (.mac) account. Then delete any files that start with Envelope Index.
Restart Mail and wait for it to download your .mac email again and rebuild your Mail index; then check to see if the problem continues.

Mac mail spam

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