Mac stalled at apple logo after using F8 command
My friend forgot login password on her mac. Me being a PC user, tried to enter BIOS login menu using F8 on system startup on her mac (Lion). Since then her mac is stuck at gray apple logo, won't boot in safe mode as well. Suggestions?
Anoop2014,
have you or your friend tried to boot her Mac in Recovery Mode? To do so, hold down a Command key and the R key as it boots. Does it still get stuck at the grey Apple logo?
Similar Messages
-
MacBook Pro won't boot after trying to install 10.7.3 update. Start up stalls at Apple logo and spinning gear. Computer won't even start in safe mode.
My daughter's MacBook Pro was doing exactly the same thing. I don't know if it had anything to do with the latest update. She called me about a week ago saying that her MacBook began running slower by the day . She then called me Friday and told me that it wouldn't get past the gray screen and the gear just kept on spinning. I did everything I could over the phone including Safe mode which it wouldn't go into and thought maybe it was the hard drive. She took it to the Apple store. Originally, they also thought it was the hard drive. It ended up being a corrupted operating system (Lion). Apple genius simply re-installed Lion and she's back up and running. Good thing she backed up right before it crapped out. She'll be restoring everything tonight. Don't know if re-installing Lion will help your situation, but it did the trick for my daughter.
-
I cannot start my mac book. Apple logo and spinning wheel on gray screen. Tried pressing shift key on start up nothing happen. Tried shift+command+V screen is still stuck
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
=======================================
Reinstall - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless. -
Can I get rid of one ID? How do I do that?
one on my MacBook Pro
That's not an Apple ID. That is your admin account which you can view in System Preferencs > Accounts or Users & Groups.
If I switch from MobileMe to iCloud on my Mac (under the apple logo) will my devices work and sync in iCloud. I have no idea how I go 2 IDs
Just use your current Apple ID when you setup your iCloud account that you use for your devices.
Apple - iCloud - Learn how to set up iCloud on all your devices. -
My phone keeps on looping with the apple logo after the blue screen.
I tried to up date my iPhone 5s thru iTunes and got error statin iTunes has detected an iPhone in recovery mode. you must restore this iPhone before it can be used with iTunes. Saw a video on you tube to use rec boot. So I downloaded rec boot v1.3 to try and kick it out of recovery mode and my phone keeps on looping with the white screen and black apple logo after the blue screen. I tried kicking it out with tiny umbrella and nothing happens. I was able to put the phone back in recovery mode and try using tiny umbrella while still connect to iTunes and hit exit recovery mode. under log tab it says sending exit recovery request to model # of the phone and nothing happen. My last option is to restore to factory settings which I don't want to do cause I would loose every thing. Can some one tell me I'm doing wrong or how to fix it. I would be greatly appreciate it the help. Thanks in advance.
Its looping because the iOS is not bootable which is why the iPhone booted to the ROM recovery mode. Try using iTunes 12's 'Update' option when the iPhone is in recovery mode.
-
During/after upgrading to ios8.1 my ipad air is looping is a screen where i see the apple logo after a minute or so i see a flash of bleu then black en the it starts over again....i can't even turn of. Help?
Hi,
Had the same issue. Hard reset not working.
What I did was: start your mac/pc and open iTunes, hold down the home button of the iPad (and while holding the button), connect it to the PC with the cable.
Keep pressing until you get a pop-up asking to upgrade or restore.
Hope this helps for you!
Xavier -
On my Iphone 4s, I can not get any response accept the apple logo after recharging for an entire day and trying to connect to iTunes. A few days before that the speaker suddenly stopped working during a call. I also reset everything by connecting to itunes but no luck then. help?
Hey there xntricj,
It sounds like you are putting a password for your Apple ID that works without issue on your iPad into your iPhone but get a message saying that the password is incorrect. I recommend the steps from the article named:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
After completing iOS 7 setup, go to Settings > iCloud.
Scroll down and tap Delete Account, then enter your previous Apple ID and password.
If your Apple ID or password are not accepted, follow the steps in iOS 7: If you're asked for your previous Apple ID when signing out of iCloud.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
HT1296 iPad stuck on Apple logo after trying to reset, how do I fix
iPad stuck on Apple logo after resetting how do I fix?
Hi..
Follow the instructions here > Apple - Support - iPad - iPad Troubleshooting Assistant -
Iphone 3g got stuck in apple logo after resetting
I tried to reset my iphone3g with the option which will delete all the datas and medias from the settings of iphone.It said it would take one hour or so to complete but its more than three hours and my iphone wont start.it gets stucked in the apple logo after restarting and the circle of working appears continuously.What should i do? Any help
See if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select"new". -
My iPhone 5 is stuck on the Apple logo after trying to update it
My iPhone 5 is stuck on the Apple logo after trying to update it - brought brand new today
have you tried holding down the home button and lock button at the same time for 60 sec?
-
After using shift command 4 to send a photo to the desktop, how can I add iphoto to the list of"open with" menu ?
All that's doing is forcing iPhoto to import the image. Dragging it to the iPhoto icon will do the same, or create an automator action and save it as a Contextual menu item.
Regards
TD -
MacBook Pro takes a long time to start up or hangs at gray apple logo after minor fall
I upgraded to Mavericks a few days ago. Everything was working fine until yesterday, when my MacBook Pro started taking a really long time to start up or restart.
Before upgrading I had some directory problems which I fixed with DiskWarrior. I then upgraded to Mavericks. There was also a fall that I took, which resulted in the MacBook Pro hitting on one corner and getting a minor dent (It was inside a padded messenger bag when I fell). It worked fine for a whole day, but the next day it started slowing down and getting stuck.
I run DiskWarrior again and there was more directory problems, which were fixed again. When I start the MacBook Pro from an external HD with Mac OS X 10.8, there is no delay in starting up. When I switch to the internal HD, then I get very long delays (5-10min) or hangs at the gray apple logo screen.
DiskUtility did not report any problems, neither did SMART report.
Could it be that the HD got somewhat damaged and gets stuck intermittently? Is it possible to start up OK some times and others to get stuck?
How can I check the HD? Shouldn't the SMART report indicate a problem?
Any help would be greatly appreciated as this is my main work computer!
ChrisI think that my Mac was shutdown when it fell, but I am not 100% sure.
I did perform both SMC and PRAM resets. I will also try to run maintenance scripts. Thanks for the suggestion.
It keeps on taking around 10min to restart now, but it has not frozen yet.
The other very strange thing that happens (and this was the first sign I had when it started acting up) is that Mail.app cannot connect to my IMAP servers (a host provider and Google), even though my Mac connects to the internet. I have the MacBook Pro on the same ethernet network as my home iMac, and I get mail without a problem on the iMac! So something is blocking the mail on the MacBook Pro.
This happened for the first time on Friday and after that I kept having the long delays in startup or freezes I mentioned before.
Could those two be connected?
When I use an external HD as as start up I can get mail fine. -
Stuck on grey screen with apple logo after failed iTunes update
I tried to install an update for iTunes 9.2 on my MacBook. During installation a box appeared telling me the update had failed. I clicked the 'Restart' button. Now it won't go past the grey screen with the apple logo and the rotating wheel; it just loads indefinitely. I have a very important document saved on the Mac which I've added to without backing it up. I'm worried that I will lose (or have already lost) a great deal of writing. Is there a way to get my computer running again without damaging my files? Because this computer was a gift, I don't have the software installation CDs that came with it (or Disk Utility). I'm also not very familiar with computers in general, so if you explain your solutions in a really basic way, I'd appreciate it. Any kind of advice would be extremely welcomed...
This one?
http://docs.info.apple.com/article.html?artnum=106214
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
* Last Modified: June 25, 2009
* Article: TS1417
* Old Article: 106214
[Email this article]
[Print this page]
Symptoms
If your computer won't start up normally, you may need to use a disk repair utility to fix the issue. Mac OS X includes two utilities for this—Disk Utility and fsck (a command-line utility). You can also use these even when your computer starts just fine but you want to check the disk for possible file system issues. For Mac OS X 10.4.3 or later, check out "About live verification in Mac OS X 10.4.3 or later," below.
Important: If you're using Mac OS X 10.4 or later, you should use Disk Utility instead of fsck, whenever possible.
In some situations, file system errors may prevent your computer from starting up. This can occur after an improper shutdown, forced restart, or power interruption. If your computer shows any of the following symptoms on startup, use a disk repair utility:
* Your computer partially starts but then displays a command line in a text-only environment. You may see the message, "file system dirty, run fsck." Below it, you'll see what's called a command-line prompt, indicated by a number sign (#), that allows you to type a command. If you see this, you'll need to run fsck from the command line (see "Use fsck if necessary," below).
* Your computer starts but either it won't reach the login screen, or it may reach the login screen but not load the Desktop after you log in. However, you can start up in single-user mode.
If your computer exhibits either of the above issues, here are some things to try to get your computer back to starting up properly again. If you can't find the system discs that came with your computer, see "Use fsck," below.
Products Affected
Mac OS X 10.4, Mac OS X 10.3, Mac OS X 10.2, Mac OS X 10.1
Resolution
Try a Safe Boot
If you're using Mac OS X 10.2 or later, you can start up your computer in Safe Mode, which includes an automatic disk check and repair. If you're using Mac OS X 10.1.5 or earlier, skip to the next section. A Safe Boot, which starts up your computer into Safe Mode, may allow you to start up your computer successfully using a reduced version of the system software. To do this, follow these steps:
1. Start up in Safe Mode.
2. After the system has fully started up, restart your computer again normally.
If the computer successfully restarts, you do not need to do any more troubleshooting. If the issue persists, try Disk Utility.
Try Disk Utility
1. Start from your Mac OS X Install disc: Insert the installation disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
Tip: Always start up your computer from an Install or Restore disc when using Disk Utility to verify or repair your startup volume. Otherwise, you might see some disk error messages.
Use fsck if necessary
fsck is a command-line utility that may be able to verify and repair a disk. If you can successfully start up in Safe Mode or use Disk Utility while started up from a disc, you don't need to use fsck. Here are some situations in which fsck may be necessary.
* Your Mac OS X disc isn't available.
* Your optical drive isn't available.
* You can't start with a Safe Boot by holding the Shift key during start up.
Tip: If you use a Mac OS X Extended (Journaled) formatted volume, such as with Mac OS X 10.3 or later, you probably won't need to use fsck. If you do use it for any reason, please be aware that benign error messages can appear.
If you're not sure how your volume is formatted and you can't start up from your Mac OS X volume to find out, type the following command in a command-line interface and then press Return: diskutil info /
If you see "File System: Journaled HFS+" returned, you have a Journaled volume.
To use fsck, you must run it from the command line. Unlike using your mouse pointer to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:
1. Start up your computer in single-user mode to reach the command line.
Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
2. At the command-line prompt type:
/sbin/fsck -fy
3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:
** The volume (nameofvolume) appears to be OK
If fsck found issues and has altered, repaired, or fixed anything, it will display this message:
*** FILE SYSTEM WAS MODIFIED ***
Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
Your computer should start up normally and allow you to log in.
Additional Information
About live verification in Mac OS X 10.4.3 or later
In Mac OS X 10.4.3 or later, you can verify your Mac OS X volume while started from it. This is known as live verification, and can be used in three different ways.
Option 1: Verify your disk using Disk Utility while started from the startup disk. To find out how to do this, see this article. Please note that live verification does not involve any disk repair, so if verification finds something that should be repaired, start up from your Mac OS X Install disc and use Disk Utility as described above in "Try Disk Utility."
Option 2 (advanced): Use the command line and the command-line utility, diskutil.
1. Start up your computer and log in as an administrator.
2. Open Terminal (/Applications/Utilities).
3. At the prompt, type the following command and then press Return:
diskutil verify /
Note: Don't use this method to check non-startup volumes.
You should see messages such as the following during the disk check:
Could not unmount disk for verification, attempting live verify
Started verify/repair on volume disk0s3 Macintosh HD
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
Mounting Disk
Verify/repair finished on volume disk0s3 Macintosh HD
Option 3 (advanced): Use the command line and the fsck_hfs -l command.
1. Start up your computer and log in as an administrator.
2. Open Terminal (/Applications/Utilities).
3. At the prompt, type the following command and then press Return to determine your filesytem ID:
df -hl
4. Look for some lines of text that look like this:
Filesystem Size Used Avail Capacity Mounted on
/dev/disk0s3 37G 20G 17G 55% /
/dev/disk0s5 37G 37G 641M 98% /Volumes/Storage
5. Make a note of the first "disk" name that appears after /dev/, such as "disk0s3." This is your filesystem ID for your startup volume.
6. At the prompt, type the following command and then press Return:
df -hl
7. Then type the following command, where "disk0s3" is your filesystem ID you noted in step 4, then press Return:
sudo fsck_hfs -l /dev/disk0s3
8. When prompted, enter your admin password, then press Return to begin the verification.
9. You should see messages like these during the disk check:
** /dev/rdisk0s3 (NO WRITE)
** Root file system
** Checking HFS Plus volume.
** Checking Extents Overflow file.
** Checking Catalog file.
** Checking multi-linked files.
** Checking Catalog hierarchy.
** Checking Extended Attributes file.
** Checking volume bitmap.
** Checking volume information.
** The volume Macintosh HD appears to be OK.
Advanced information
If you're interested in UNIX-style command-line syntax, here's a look at how a couple of flags used above can influence fsck:
* The -y flag: Tells fsck that you want to answer "yes" to all questions about fixing, repairing, or salvaging information. This is the optimal approach, as answering "no" to any question causes fsck to stop. You cannot determine that all necessary repairs have been made until fsck completes and gives its final report.
* The -f flag: Forces fsck to check "clean" filesystems when preening.
See also
* Handling "overlapped extent allocation" errors reported by Disk Utility or fsck
* Disk Utility reports "Underlying task reported failure" when repairing a volume -
I have an iBass music station. The iPod is connected all the time so it's charging all the time. Allright, this doesn't harm the iPod right?
Anyway, before I bought this sound systen I used the iPod with my earbuds and everything was okay.
Since I bought the iBass I started using more my iPod. Today I was listening to one of my playlists and the iPod for no reason stoped playing and an Apple logo with the backlight on appeared on the screen. I pressed the play/pause button for about 3 secs. and it returned to life again. This happened to me twice today. It has never happened before.
Somebody knows what it could be? It's a late 2006 80GB iPod with 1.2 firmware, and I'm VERY afraid to update do 1.2.1, 'cause if the iPod stops working after the upgrade I know that I can't downgrade.
Thanks
DaN
PC AMD Athlon XP 2800+ Windows XP Pro Asus A7N8X Deluxe -1Gb DDR - 2x 120Gb - GForce 6600 256Mb - iPOD Video 80GBYeah, I did take a look at this long time ago, but none of my mp3 files are mono, that's why I didn't understand what was going on... but hey, thanks anyway for being so fast..
You and Jeff should realy write a book on iPod. You'll probably get rich in a very short time. Something like iPod and iTunes for dummyes.
Regards,
DaN -
I continue to have progress bar under Apple logo after installing Yosemite
I installed Yosemite some time ago. After the installation I continue to have the progress bar under the Apple logo (before logging in) as if something is still being installed. It takes some minutes before I get to the login screen. Current version is 10.10.2. Any suggestions?
As long as your system does not say Safe Mode in the menu bar, then everything is normal. The loading bar should not normally sit for many minutes; however, this may depend on the system you are using and what you have installed.
Maybe you are looking for
-
How do I get itunes 11 to sync my ipod nano? Itunes error message says ipod cannot be synched.
My ipod is recognized in Windows but itunes won't synch thwe ipod nano. An error message says "The ipod "name of my ipod" cannot be synched. The required folder cannot found. The first time I downloaded itunes 11 it didn't install but it completely u
-
How do I set up my app to display its name in Chinese?
Within my app-descriptor.xml <name> <text xml:lang="en">Appname</text> <text xml:lang="es">ESAppname</text> <text xml:lang="ch">背痛</text> <text xml:lang="zh_CN">背痛</text> <text xml:lang="zh_TW">背痛</text> </
-
Pop up says "URL is not valid and cannot be loaded" Page continues to load normally however.
This pop-up happens on several websites, yet the page continues to load properly and function normally. However, I must keep clearing the alert box for it to do so.
-
Why does OS X 10.9 forget system preferences?
I'm new to Macs, having just transferred over from Windows, so please bear with me if I appear to be asking something very obvious. Anyway, I'm running OS X 10.9.4 on an Mac 21" 2.7 GHz, and have set up a few preferences in the System (such as mouse
-
How to classify the type of the file which stored in Blob column
I have a table which will stored various kinds of documents (e.g. PDF, MS word, MS Excel etc...) into blob column. How can I read them from the database through web and display them into the correct software? i.e. when the file is PDF, it can be open