Macbook pro core i7 high res anti-glare screen garbled graphics

My two month old macbook pro consistently (once every day or two) produces a garbled up screen after using it for a few hours. The only way to resolve this is to restart the computer. I've talked with apple support and have gone into the store for help and so far everyone is clueless and offer no real advice. I can't take a screenshot on the machine once this occurs, the picture just comes up blank, but I did take pictures with my cellphone.
screenshots: http://i.imgur.com/MsUyO.jpg http://i.imgur.com/nhUfi.jpg
Has anyone else had a similar issue and is this most likely a graphics hardware error?

Drm31078, it sounds like you've made up your mind what the problem is and decided to wait for it to fix itself. In light of ryanfitz's experience, which now indicates that the problem occurs when using each of his two GPUs, I question your conclusions that there's a graphics switching problem and that Apple's basic software is at fault, simply because there are thousands of other users with the same machine and the same Apple software who aren't seeing the same behavior. Therefore, I recommend that you run the extended Apple Hardware test repeatedly in hopes that it will eventually detect an intermittent hardware fault, bearing in mind that if there's a fault in the video cable or the LCD panel, AHT can't and won't detect it. And I recommend showing your pictures to a Genius or an authorized service technician for evaluation. A single Apple employee's failure to detect a hardware problem is not conclusive evidence that none exists, and I don't think there's any good reason to dismiss that possibility out of hand on the basis of what you've seen and heard so far.

Similar Messages

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    jkrell wrote:
    This may sound silly but I wasn't expecting the high res anti glare macbook pro to not have a glass cover over it. to many this might not be an issue, but I need to be able to use a digital drawing pen over top the surface of my monitor. My previous macbook was the first of the unibodies from 2008 and that works fine. But I guess I should have gone with the hi res glossy. So are there any solid screen protectors available or am I going to have to see about returning this computer. :|
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    Don't you know you can command shift 3 or 4 to snapshot a image of anything on the screen? SnapZ Pro X will record video?
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  • High Res/ Anti-glare display vs. New Retina

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    jkrell wrote:
    This may sound silly but I wasn't expecting the high res anti glare macbook pro to not have a glass cover over it. to many this might not be an issue, but I need to be able to use a digital drawing pen over top the surface of my monitor. My previous macbook was the first of the unibodies from 2008 and that works fine. But I guess I should have gone with the hi res glossy. So are there any solid screen protectors available or am I going to have to see about returning this computer. :|
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  • Looking at picking up 15" High-res anti-glare, anyone do the same?

    So I had the 15" 2011 2.2Ghz HIgh-res glossy which is a beauty all in its own right. But I sort of got hooked on using a 15" Anti-glare for work and looks really solid all the way around. One thing I always worry about with traveling with my MBP is the glass getting scraped or scratched or cracked, etc. ontop of some of the light glare.
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    I tried to delete this but I don't see how.
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  • Lookin to swop my macbook pro 2010, i7,2.66gh,  anti glare,HD screen.  im lookin for a swop to a MACBOOK AIR

    if you want to swop get in touch. this macbook pro is in IMMACILATE CONDITON !!
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    [email protected]

    Your model has two GPUs or video chips. One is integrated into the processor. The other is a standalone graphic processor. In other words it is "discrete" with respect to the other, integrated graphic processor.
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  • Anti glare screen - put glossy glass over it?

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    Wow, I've never seen glitches like those before.
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    Apple replaced the internal components, and so far I haven't had any graphic related problems.
    I'd say, Take it back to Apple if you have time to leave it for further testing.
    From the looks of it, I believe they should replace the mother board (at least that's what they did for me when I had graphics glitches)
    Hope everything works out for you!

  • INaviX marine navigation on ipad2.  Need some sort of anti-glare screen

    I am running iNaviX marine navigation software on my iPad2.  I can't see the charts due to the glare.  Does someone have an anti-glare screen that will allow me to see the screen?

    There are many anti-glare screen products available, ranging from "pricey" US$30 or more to "inexpensive" under US$10.
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  • NEW Macbook Pro anti-glare screen choice

    Hi,
        I did not see the NEW Macbook Pro anti-glare screen choice.
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    If you look at the specifications for the 15" non-retina MBPs, you will note that anti-glare option is available.
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  • I have a macbook pro 15" can i swap out the screen for an anti glare one?

    I have a mac book pro 15"  I need to use it outside.  Is it possible to purchase a new anti glare screen or is there an overlay that works?  I bought an anti-glare screen cover that is one you stick on and it didn't work at all.

    Anything is doable, but I think it'd cost more to swap the screen out than it would to find a machine that has one and sell yours. If I remember right, the resolution is higher on the non-glare, so your video circuit would have to support that as well.
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  • Will there be an anti-glare screen for the new MacBook Pro?

    will there be an anti-glare screen for the new MacBook Pro?

    Hi j,
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  • Who has a brand spanking new MacBook Pro Core 2 Duo?  Comments?

    Hi,
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    Please let me know how things are working, whether you went 5400 or 7200 internal (my main concern), pros and cons, size of screen (15" or 17"), etc...
    Got my eyes on a 17", but don't know which internal to do.
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    If you want to use Logic, then 15 inch screen is a must. There is not enough > space on the 13 inch to view Logic, especially when you open the soft synths.
    well yes... or, in my case, the 15 inch screen was still not enough so I went for the 17. it has exactly the same res as the 20" cinema display which I was already used to with logic, so I'm happy. plus I never use this machine as my laptop to carry around (I kept my powerbook for that) so I didn't need to compromise on getting something that was still not too big to be a comfortable laptop. but I think if you do want to work with logic effectively and still have a laptop that's a practical size to use as a general laptop, the 15" is the right choice.
    what internal speed drive did you go with? 5400 or 7200
    I went for the 7200rpm drive. have you read all the information out there on the net about the new PMR technology that's used on the 160/5400 and 200/4200 drive options in the MBPs? there are some very comprehensive benchmarks that have been run which show that there's not as much of a dramatic difference anymore between the 7200 and the 5400. for some operations under certain conditions, the 5400 actually appeared to be faster.
    you're not planning to use the internal drive for audio though, are you?
    my reasoning for getting the 7200 drive is the following. OSX permanenty and automatically uses disk-based virtual memory just in regular operation. it is constantly creating and reading swap files, as well as just referencing little bits of whatever data that the apps and the system need to run. this VM use becomes heavier the more your actual physical RAM starts being used up. now seeing as I know that I'm going to be running heavy logic sessions, using up as much RAM as I can get with samples and just general everything.. I decided I needed to have the snappiest system drive I could get. even given the benchmarks for the PMR drives, I still felt that fast read/write access speeds and the fastest seek time possible is what I needed to have optimal performance. sure a 5400rpm PMR drive might have great specs for a lot of things. but when the system needs to be able to find whatever swap files or system resource as quickly as possible, I still think you can't beat a disk that is just physically spinning faster.
    the other thing I've done is this. when I first got the machine, I reformatted it and did my own custom install of OSX. traditional drives perform best when they are less than half full. from what I've read, anything down to 30% full is still on an improving curve, and maybe it gets better still even less full. so I scaled back the install to as lean a system as I could. I've installed only the most important apps that I need, and I definitely did not install the iwork and office trial software. after that, I used software called monolingual to remove even more language localizations (which are added with app support) on top of what I had already left out in my custom install. this got me back almost another GB of space. also, my itunes library is not on my MBP.. I've kept it on my powerbook. the only times I ever want to listen to music from my itunes library on the MBP is when the powerbook is nearby anyway, seeing as the powerbook is the only machine that I ever take anywhere. so, the library just appears in itunes on the MBP as shared music. my iphoto library is locally stored on my MBP though, because iphoto runs so much faster on this machine.. but this is the only concession to include personal files that I've made on the MBP. so, out of a 100GB system drive, I still have 62GB of free space left, and I'll keep it as close to that as I can.
    as for my project audio and my sound library, it's all on an external FW800 drive. but I'm also considering getting an e-SATA card and getting a drive for that, because it will be even faster and will free up the FW bus to have full-bandwidth use of something like liquid mix. we'll see.
    anyway, so far so good. like I said in my first post, logic is running like a demon. in general, this machine is running real fast for everything, like a fast desktop.
    but I think the problem with your question is.. it's going to be hard for anyone to be able to tell you how it would have been had they gotten a different drive. I have no idea if my system would be running logic any less fast if I'd gone with the 5400. my instincts tell me that maybe it'd have slightly less of an edge, but I can't really say. it's probably true that if I was using my 7200 drive less cautiously than I am, and that it was getting close to full, then it would probably slow down a bit more dramatically than a 5400 would have, if I had one of those and it was getting full. this is to do with the fact that higher data density on the same sized platter can mean faster seek times only when they are starting to get fuller, and also to do with aspects of how PMR disks work. but I think that a well managed and lean 7200 drive that is much more than half full will still give you a slightly perkier system than a 5400 PMR drive used at its best. there's not really any way I can know this for sure though.
    end of the day, I don't honestly think logic would run like a dog with a 5400rpm PMR drive. but if you want the absolute best performance you can get, you're better off keeping a lean system drive, trying to keep it at least only half full or better.. and then using a fast external for your projects and sound library. in that case, I don't see the point of getting a 160GB internal drive, just so that you have more space to keep empty.
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  • Possible to switch 15" Hi Res glossy for anti-glare screen?

    I bought a 15" MacBook Pro a few months ago and have found I don't like the hi-res glossy screen. Is it possible to switch to the hi-res anti-glare option without buying a new machine? The computer's great otherwise, but I edit lots of photos and the reflections on the glossy are distracting.

    Welcome to the Apple Communities forums. Unfortunately Apple does not offer an after purchase option to change to the Hi-Res Anti glare option.
    You could try the follow
    http://www.techrestore.com/mac/mbp-unibody-repair.shtml
    If you scroll down they have a service that for $199 will remove the Glossy option and install a Matte finish instead. This service does not void your Apple Warranty either according to their site.
    Good Luck

  • Now who has a brand new MacBook Pro Core 2 Duo?

    Hi,
    Keep checking each week or so for experiences with the new MacBook Pro Core 2 Duo.
    Please let me know how things are working, whether you went 5400 or 7200 internal, pros and cons, size of screen (15" or 17"), etc...
    Got my eyes on a 17", but don't know which internal to do.
    Thanks!

    david, to be perfectly honest I think the primary advantage of the trio is its convenience. no fuss, well thought out monitoring. a dumbed down (in terms of controls) compression and EQ section on the mono mic preamp strip. easy to use talkback, monitor switching and 2 separate headphone amps.
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    I've found the sound of its converters pretty good too. I haven't A/B'd it with a rosetta or with a digi 192 but I doubt it is in either of those leagues. still, it's clean. stereo field is good.
    what would you be looking at it for exactly? if it's for your idea sketchpad setup I'd say check one out, no hesitation. for that kind of use it could hardly be better. and as I mentioned above, you can effectively swap out its channel strip for the best one you have, so it can also be used for tracking of material that you will still be pleased with taking through to mix stage, for those days you aren't tracking in a 2000 dollar a day studio. even the internal comp/EQ is good enough for this if its tuning happens to gel with your source.
    one thing I have noticed though is that it's not the quietest pre in terms of hiss. not talking anything as horrible as say the cavernous white background noise of the worst mixer ever made, the yamaha pro 1? I have banished the name from memory.... it's just a subtle thing, comes up more obviously when you wind in HF EQ, obviously.. not even a real issue for rock/pop/dance vocals, maybe more so for recording your favourite baritone at carnegie hall, but you wouldn't really be bringing a small all in one tracking/monitoring box to a session like that anyway, it wouldn't pass dress code. and again, the channel strip is bypassable for a better one anyway, so bye bye to its sound, hello to the sound of your choice.
    as for build quality etc, well I think it feels a bit more solid than it looks in photos. although once or twice I had to switch it off and back on again cos the sound died, on a very hot day in a very not airconditioned room.
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    btw had a look at your site. looks like you've done your share of nice work. I'd love to play you some of my vocal production work some time (part of me wants to be a vocal producer when I grow up). are you based in LA? I'll likely be there at some point in the new year on a project, always a pleasure to meet fellow music heads.
    take care,
    antonio

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    Message was edited by: jdamien75

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