Macbook Pro - Kernal Crash when using browsers (Safar, Firefox, etc.)
A couple of days ago my computer started giving me the dreaded Kernel crash (You need to restart your computer. Hold the Power button for several seconds or press the Restart button.) whenever I browsed the internet. I tried using different browsers, installing fresh copies of Firefox, etc. but nothing works. I have no idea why it started all of a sudden but I can barely browse 5-10 minutes without having to restart my computer. Here is the Kernal panic log, perhaps it will help someone fix my problem:
Tue Nov 9 09:48:59 2010
panic(cpu 0 caller 0x2a8ab2): Kernel trap at 0x00000000, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x000006e8
EAX: 0x0a026400, EBX: 0x086a6000, ECX: 0x19000000, EDX: 0x08775000
CR2: 0x00000000, EBP: 0x5be7bb08, ESI: 0x086a6000, EDI: 0x08810e00
EFL: 0x00010206, EIP: 0x00000000, CS: 0x00000008, DS: 0x08800010
Error code: 0x00000010
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5be7b908 : 0x21b455 (0x5cf328 0x5be7b93c 0x2238b1 0x0)
0x5be7b958 : 0x2a8ab2 (0x591664 0x0 0xe 0x59182e)
0x5be7ba38 : 0x29e9a8 (0x5be7ba50 0x8776b00 0x5be7bb08 0x0)
0x5be7ba48 : 0x0 (0xe 0x86a0048 0x5be70010 0x11a0010)
0x5be7bb08 : 0xd210cb (0x86a6000 0x8810e00 0x0 0x8)
0x5be7bb48 : 0xd20e0a (0x86a6000 0x2 0x8810e00 0x0)
0x5be7bb88 : 0x548cf9 (0x86a6000 0x5be7bc00 0x0 0x0)
0x5be7bbd8 : 0xd20e86 (0x880b540 0xd20dc8 0x5be7bc00 0x0)
0x5be7bc28 : 0xd20f17 (0x86a6000 0x8810e00 0xd20fc6 0x86a6000)
0x5be7bc58 : 0xd1bd68 (0x86a6000 0x8810e00 0x7 0x8810e00)
0x5be7bc78 : 0x5356be (0x8810e00 0x86a6000 0x7 0x4fe006)
0x5be7bce8 : 0x547337 (0x86a6000 0x7 0x880bb40 0x0)
0x5be7bd18 : 0x531ee8 (0x85f7b80 0x5355b0 0x86a6000 0x7)
0x5be7bd68 : 0x536251 (0x880bb40 0x0 0x0 0x880bac0)
0x5be7bde8 : 0x537363 (0x7 0x8775500 0x1 0x0)
0x5be7be48 : 0x537a9b (0x8775500 0x6 0x0 0xffffffff)
0x5be7bec8 : 0x537ac3 (0x8775500 0x6 0x5be7bf08 0x8775800)
0x5be7bee8 : 0x11a1e9c (0x8775500 0x2 0x1 0x840c1c0)
0x5be7bf08 : 0x11a9329 (0x8775500 0x2 0x840c1cc 0x2)
0x5be7bf28 : 0x11a9419 (0x8775800 0x23acea34 0x5be7bf58 0x4fb982)
0x5be7bf58 : 0x11a94d4 (0x8775800 0x0 0x5be7bf78 0x2a1591)
0x5be7bf78 : 0x22fb84 (0x8775800 0x0 0x5be7bfc8 0x227803)
0x5be7bfc8 : 0x29e6cc (0x863ea0 0x0 0x10 0x8bc8360)
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IONetworkingFamily(1.9)@0xd1a000->0xd2ffff
com.apple.iokit.IOUSBFamily(4.0.2)@0x1199000->0x11c9fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x926000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10F569
Kernel version:
Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 482501143498
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xffd000, size 0x12288) - last unloaded 114875178934
loaded kexts:
com.huawei.driver.HuaweiDataCardACMData 4.05.00
com.huawei.driver.HuaweiDataCardECMData 1.19.00
com.huawei.driver.HuaweiDataCardECMControl 1.19.00
de.novamedia.driver.NMSmartplugSCSIDevice 1.0.1
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 49866517255
com.apple.driver.AGPM 100.12.12
com.apple.driver.AudioAUUC 1.4
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.8.7f1
com.apple.driver.AppleMikeyDriver 1.8.7f1
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.AppleIntelHDGraphics 6.1.8
com.apple.driver.AppleIntelHDGraphicsFB 6.1.8
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.driver.ACPISMCPlatformPlugin 4.1.2b1
com.apple.GeForce 6.1.8
com.apple.driver.AppleGraphicsControl 2.8.63
com.apple.driver.AppleLPC 1.4.12
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AppleUSBHub 4.0.0
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 425.16.2
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.0.2
com.apple.driver.AppleUSBUHCI 4.0.2
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.10.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.DspFuncLib 1.8.7f1
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.7f1
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleHDAController 1.8.7f1
com.apple.iokit.IOHDAFamily 1.8.7f1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.2b1
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.1.8
com.apple.NVDAResman 6.1.8
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.7f1
com.apple.driver.AppleUSBBluetoothHCIController 2.3.7f1
com.apple.iokit.IOBluetoothFamily 2.3.7f1
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleUSBMultitouch 205.32
com.apple.iokit.IOUSBHIDDriver 4.0.2
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 4.0.2
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Thanks for the suggestion, but my problem has nothing to do with WebKitPluginHost. Additionally, I uninstalled FLASH and installed the BETA version someone suggested in that thread, but there was no difference.
I have isolated the problem further and it seems to be that the problem arises when I go to GMAIL, among other sites (I think it happened on Facebook too). Might it have something to do with some kind of scripts/flash/etc. in GMAIL (maybe when the CHAT menu is loading or something?). I can't access my e-mail at all.
I would love to resolve this issue and I have no idea where it came from. Just started one day. ONLY change I had made before noticing the problem was I installed a USB Internet key software to connect to the internet, but I don't see why that would cause the problem.
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Macbook Pro unstable crashing when opening iPhoto, FB flash apps and others.
I have a 2010 Macbook Pro that crashes when I open iPhoto or use Facebook flash apps. I can't seem to find a solution. I have included the last panic report. I can use safari without a problem as long as I don't go on flash heavy sites. I have tried uninstalling and reinstalling flash with no success. I am not sure what to do next. This started when I first updated to Lion and has persisted. I have done a clean install of Mountain Lion but the problem still continues.
Interval Since Last Panic Report: 142682 sec
Panics Since Last Report: 5
Anonymous UUID: 33117B64-B3FB-5583-9E63-F9E64369095C
Sun Sep 30 20:11:26 2012
panic(cpu 1 caller 0xffffff7f9a601b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80b99ff000 0x0a5480a2, D0, P3/4
Backtrace (CPU 1), Frame : Return Address
0xffffff809630b260 : 0xffffff8019e1d626
0xffffff809630b2d0 : 0xffffff7f9a601b25
0xffffff809630b360 : 0xffffff7f9a6fb4b3
0xffffff809630b3c0 : 0xffffff7f9a6fb527
0xffffff809630b430 : 0xffffff7f9aa10853
0xffffff809630b570 : 0xffffff7f9a721659
0xffffff809630b5a0 : 0xffffff7f9a60b8da
0xffffff809630b650 : 0xffffff7f9a606fac
0xffffff809630b840 : 0xffffff7f9a608ade
0xffffff809630b920 : 0xffffff7f9b6c4ad5
0xffffff809630b960 : 0xffffff7f9b6da507
0xffffff809630b980 : 0xffffff7f9b6f9353
0xffffff809630b9c0 : 0xffffff7f9b6f93b1
0xffffff809630ba00 : 0xffffff7f9b6dfc43
0xffffff809630ba50 : 0xffffff7f9b69a0fc
0xffffff809630bae0 : 0xffffff7f9b695efa
0xffffff809630bb10 : 0xffffff7f9b693aab
0xffffff809630bb40 : 0xffffff801a2650c3
0xffffff809630bbc0 : 0xffffff801a267153
0xffffff809630bc20 : 0xffffff801a264b8f
0xffffff809630bd70 : 0xffffff8019e981e1
0xffffff809630be80 : 0xffffff8019e20aed
0xffffff809630beb0 : 0xffffff8019e10448
0xffffff809630bf00 : 0xffffff8019e1961b
0xffffff809630bf70 : 0xffffff8019ea5b16
0xffffff809630bfb0 : 0xffffff8019eced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a59a 000->0xffffff7f9a89cfff
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f9a508000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9a586000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9a543000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 a8aa000->0xffffff7f9abccfff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a5 9a000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f9a508000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9b67b000 ->0xffffff7f9b73dfff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a5 9a000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9a586000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f9a508000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9a543000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000019c00000
Kernel text base: 0xffffff8019e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4766437242003
last loaded kext at 3248528788987: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f9c2d6000, size 229376)
last unloaded kext at 300628673108: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9aeda000, size 65536)
loaded kexts:
com.symantec.kext.fw 1.0.3f5
com.symantec.kext.filesecurity 1.3.3f65
com.squirrels.airparrot.framebuffer 3
com.squirrels.driver.AirParrotSpeakers 1.7
com.symantec.kext.ips 3.2f8
com.symantec.kext.pf 4.1.1f13
com.symantec.kext.internetSecurity 1.3.2f5
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.1
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0I have a 2010 Macbook Pro that crashes when I open iPhoto or use Facebook flash apps. I can't seem to find a solution. I have included the last panic report. I can use safari without a problem as long as I don't go on flash heavy sites. I have tried uninstalling and reinstalling flash with no success. I am not sure what to do next. This started when I first updated to Lion and has persisted. I have done a clean install of Mountain Lion but the problem still continues.
Interval Since Last Panic Report: 142682 sec
Panics Since Last Report: 5
Anonymous UUID: 33117B64-B3FB-5583-9E63-F9E64369095C
Sun Sep 30 20:11:26 2012
panic(cpu 1 caller 0xffffff7f9a601b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80b99ff000 0x0a5480a2, D0, P3/4
Backtrace (CPU 1), Frame : Return Address
0xffffff809630b260 : 0xffffff8019e1d626
0xffffff809630b2d0 : 0xffffff7f9a601b25
0xffffff809630b360 : 0xffffff7f9a6fb4b3
0xffffff809630b3c0 : 0xffffff7f9a6fb527
0xffffff809630b430 : 0xffffff7f9aa10853
0xffffff809630b570 : 0xffffff7f9a721659
0xffffff809630b5a0 : 0xffffff7f9a60b8da
0xffffff809630b650 : 0xffffff7f9a606fac
0xffffff809630b840 : 0xffffff7f9a608ade
0xffffff809630b920 : 0xffffff7f9b6c4ad5
0xffffff809630b960 : 0xffffff7f9b6da507
0xffffff809630b980 : 0xffffff7f9b6f9353
0xffffff809630b9c0 : 0xffffff7f9b6f93b1
0xffffff809630ba00 : 0xffffff7f9b6dfc43
0xffffff809630ba50 : 0xffffff7f9b69a0fc
0xffffff809630bae0 : 0xffffff7f9b695efa
0xffffff809630bb10 : 0xffffff7f9b693aab
0xffffff809630bb40 : 0xffffff801a2650c3
0xffffff809630bbc0 : 0xffffff801a267153
0xffffff809630bc20 : 0xffffff801a264b8f
0xffffff809630bd70 : 0xffffff8019e981e1
0xffffff809630be80 : 0xffffff8019e20aed
0xffffff809630beb0 : 0xffffff8019e10448
0xffffff809630bf00 : 0xffffff8019e1961b
0xffffff809630bf70 : 0xffffff8019ea5b16
0xffffff809630bfb0 : 0xffffff8019eced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a59a 000->0xffffff7f9a89cfff
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f9a508000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9a586000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9a543000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 a8aa000->0xffffff7f9abccfff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a5 9a000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f9a508000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9b67b000 ->0xffffff7f9b73dfff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a5 9a000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9a586000
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f9a508000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9a543000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000019c00000
Kernel text base: 0xffffff8019e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4766437242003
last loaded kext at 3248528788987: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f9c2d6000, size 229376)
last unloaded kext at 300628673108: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9aeda000, size 65536)
loaded kexts:
com.symantec.kext.fw 1.0.3f5
com.symantec.kext.filesecurity 1.3.3f65
com.squirrels.airparrot.framebuffer 3
com.squirrels.driver.AirParrotSpeakers 1.7
com.symantec.kext.ips 3.2f8
com.symantec.kext.pf 4.1.1f13
com.symantec.kext.internetSecurity 1.3.2f5
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.1
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
Premiere Pro CC crashes when using jpg pictures in timeline. Any help?
My PP CC (on Mac) crashes when using (large) jpg pictures in a HD timeline. PP gives me this path in an error message: [/sirreact64/releases/2013.03/shared/adobe/MediaCore/Backend/Make/Mac/../../Src/Video/Vid eoPreviewCache.cpp-75]
But that is not the worst thing. This crash destrys the project file and I can not open it again, so all work is lost. Also the backup files won't open. Anybody know how to solve this?
I am working on a 1/2 hour documentary and I am not happy with PP CC now!!!Pictures that are "overly" large may cause video editing problems
Photo Scaling for Video http://forums.adobe.com/thread/450798
-HiRes Pictures to DVD http://forums.adobe.com/thread/1187937?tstart=0
-PPro Crash http://forums.adobe.com/thread/879967 -
Macbook Pro Retina crashing when running Safari and iTunes since Mavericks
Hello everyone. I am starting a new thread even though there seem to be a lot of various crash reports. I have noticed several entire system crashes (never, ever happened on my mac before until I updated to Mavericks) when using iTunes and Safari at the same time. The entire computer crashes and/or freezes up - no keyboard or mousepad response, and no crash report, only option to manually restart by holding down power button. I include an etrecheck report below fyi, but cannot seem to locate anything myself. I do not use external montiors or any other open apps or extensions. OI have put this under Mavericks because this problem (as well as others I have had to fix) has only begun since updating the OS. Apple tells me that I just have to be patient for the other software to catch up to Mavericks - but this is Apple's software! Any ideas? Many, many thanks, and Merry christmas.
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:0:59
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (142.94 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.oracle.java.Helper-Tool.plist
Launch Agents:
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.divx.agent.postinstall.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Flip4Mac WMV
Java
Internet Plug-ins::
Google Earth Web Plug-in: Version: 5.2
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8
AmazonMP3DownloaderPlugin1016264: Version: Unknown
OfficeLiveBrowserPlugin: Version: 12.3.6
OVSHelper: Version: 1.1
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
DivXBrowserPlugin: Version: 2.2
AmazonMP3DownloaderPlugin101749: Version: Unknown
Flash Player: Version: 11.9.900.170 - SDK 10.6
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.1.10411.0 - SDK 10.6
Unity Web Player: Version: UnityPlayer version 2.5.5f1
JavaAppletPlugin: Version: Java 7 Update 45
User Internet Plug-ins::
AddLive: Version: AddLive 2.1.6.1
Bad Fonts:
None
Old applications:
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Pages: Version: 4.3 - SDK 10.5
/Applications/iWork '09/Pages.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO
Volumes being backed up:
Macintosh HD: Disk size: 232.96 GB Disk used: 99.84 GB
Destinations:
Iomega_HDD [Local] (Last used)
Total size: 465.64 GB
Total number of backups: 6
Oldest backup: 2012-10-15 22:22:44 +0000
Last backup: 2013-12-13 12:43:34 +0000
Size of backup disk: Adequate
Backup size 465.64 GB > (Disk used 99.84 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% mds_stores
3% WindowServer
2% mds
2% EtreCheck
0% Safari
Top Processes by Memory:
147 MB Dock
139 MB com.apple.IconServicesAgent
131 MB Safari
123 MB mds_stores
98 MB WindowServer
Virtual Memory Statistics:
5.18 GB Free RAM
1.64 GB Active RAM
305 MB Inactive RAM
901 MB Wired RAM
300 MB Page-ins
0 B Page-outsIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
Can someone please help me with a Macbook Pro booting question?
Recently, my mid 2010 MacBook Pro has started acting up when I am on Safari. Safari would unexpectedly crash multiple times in a row, then run fine for a while, then again, crash repeatedly. Not long after this began happening, an error message from my Prosoft Drive Genius 3 software, threw out a message that a serious error had occurred and I needed to repair the HD volume. Before I was able to run the software to repair the HD volume, the machine stopped working. I turned off the Macbook and when I tried to restart, it would not boot. I have since removed all external hardware from my machine and tried several times, unsuccessfully, to boot. I have also tried booting in safe mode when also does not work.
Any suggestions? Thanks for your help.Try SMC reset:
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. (four keys together)
Release all the keys and the power button at the same time.
Press the power button to turn on the computer. -
My macbook pro keeps crashing when i press on the base
For the last couple of weeks my MacBook pro 13" mid-2012, (running OSX Yosemite, 4gb ram, i5 processor) has been crashing and freezing whenever I move it, or pick it up from the mother board side. The base of my mac is a bit loose, and wont tighten, when I pick my mac up from the base, the screen freezes and coloured lines come across the screen then I have to shut it down using the power switch. Sometimes it just restarts whenever I do heavy work on it such as use logic pro, or Photoshop, after this when it starts up it says "your mac restarted because of a problem" I recently had it serviced (by western computers) and had a replacement hard drive ribbon put in place, the service came back fine with no issues, I haven't dropped it, i'm just a bit concerned as all my coursework is on there and I don't want to loose it. Any advice is much appreciated.
You might log the kernel panic per these instructions:
http://support.apple.com/en-us/HT201753
and run an Apple Hardware Test:
http://support.apple.com/en-us/HT201257
(note that an error free AHT is not definitive)
This may provide clues as to why these issues are happening.
Ciao. -
Macbook Pro retina crashes when opened op quickly
Dear all, my Macbook Pro retina (mid 2012) has a strange problem. When I close it, and open it up again (within a few seconds), it crashes. No life whatsoever. What could be the problem? Does anyone else experience this? And, more important, what could be a solution?
Kind regards,
BotteReturn the machine to Apple, we can't fix a hardware issue like that and yours seems unique as I don't see others with that problem here.
Good Luck and buy AppleCare, only upgrade OS X while under AppleCare's coverage.
Backup!
Most commonly used backup methods -
2014 Macbook Pro Retina crashes when extending display to Apple TV 3rd Gen
2014 Macbook Pro Retina running Mavericks 10.9.5 crashes and restarts every time I Extend Desktop in Airplay to new Apple TV 3rd Gen running latest update.
What can I do to avoid this?
Thanks
JonHello Freytag,
I would be concerned too if my MacBook Pro was getting recurring kernel panics when using an external display.
First, I recommend troubleshooting the connection with the external display. This article is for internal and external displays, so you can skip any steps referring to the internal display. I recommend reviewing the section titled "No video or no signal, image distortion, 'snow,' or flickering" in the article below. I recommend reviewing the full article, but the following steps specifically stands out to me for the situation you are experiencing:
Reset the system
You can reset the Mac's parameter RAM and SMC.
You can find the full article here:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
If you continue expereince kernel panics, I recommend following the steps in the section titled "Troubleshooting a recurring kernel panic" in the article below to help isolate and troubleshoot this issue:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/kb/TS4636
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Macbook Pro running hot when using iPhoto
Hi Folks,
I hope someone can help me with this...
Last night I was working on some pictures in iPhoto and noticed that my MacBook Pro was getting extremely hot and the fan was working overtime.
I then quit iPhoto and the fan started slowing down until finally 10 minutes later the MacBook Pro cooled down.
I also noticed that the whole system was slow and safari would load pages anymore or very slow...
I called customer support and we have done the following:
- reset Safari
- deleted cookies and cleared history
- reset SMC
- reset PRAM
- reinstalled Mountain Lion
The installation of the OS fixed my computer but this morning when I continued to work on my pictures again it started doing the same thing.
I opened up Activity Monitor and saw that iPhoto uses >400% CPU and sometimes even more!
Now my whole system is very sluggish again and doesnt respond for minutes at the time...
What is the problem here?
Any help is appreciated.
Thanks.Hi Folks,
I hope someone can help me with this...
Last night I was working on some pictures in iPhoto and noticed that my MacBook Pro was getting extremely hot and the fan was working overtime.
I then quit iPhoto and the fan started slowing down until finally 10 minutes later the MacBook Pro cooled down.
I also noticed that the whole system was slow and safari would load pages anymore or very slow...
I called customer support and we have done the following:
- reset Safari
- deleted cookies and cleared history
- reset SMC
- reset PRAM
- reinstalled Mountain Lion
The installation of the OS fixed my computer but this morning when I continued to work on my pictures again it started doing the same thing.
I opened up Activity Monitor and saw that iPhoto uses >400% CPU and sometimes even more!
Now my whole system is very sluggish again and doesnt respond for minutes at the time...
What is the problem here?
Any help is appreciated.
Thanks. -
Mac Pro keeps crashing when using with KVM. where to start my investigation
hi guys.
i have recently ordered ATEN CS-1762 KVM switch (2 ports model) to control my Mac and PC with a single keyboard and mouse. This KVM supports USB and DVI. the problem i have is Mac crashing when i switch from PC. I contacted mfg lately and they are unaware of this issue due to not having Mac Pro to test with this appliance. They have tested it with Mac Mini, G4 and G5 though and all was OK. based on this they put a description that this box is compatible with Mac. Anyway, being relatively new Mac user i ask for your help.
here are my steps and some ATEN's thoughts:
1. accroding to ATEN tech support, i should power up my second computer after the first one was started and is running. firstly i start the Mac Pro, 5 mins after that i power up my PC.
2. When both computers are up and running (Mac is in KVM focus), i switch to PC and all seems OK. I have noticed though that if NumLock is activated during the PC session, I won't be able to switch back to Mac. However, even though NumLock is OFF i still may have troubles when switching back to Mac. So it is not the rule, but maybe the clue to start with..
NOTES:
1. if i start PC first, Mac won't start at all. The power led will be on, but there will be no picture on the monitor and it won't accept any keyboard/mouse inputs as well as it will be network inaccessible.
2. I tried looking into Mac's logs but need your help in getting this clear.
here is the log. as you will see it stops at 13:04 and then continues at 13:08 after reboot.
i've seen some parallel's VMs but i don't have Parallels installed. i used to have it, but then it never happened to work so i deleted it from the machine. can this be the case it is still somewhere?
pls guys, any thoughts are very welcome!!!
PS: i can cause Mac to crash the same way if necessary or if log looks inclomplete. the thing forgot to mention is: when Mac crashes and i reboot it, it will not necessarily boot up completely. i've noticed that i would have to reset the KVM switch prior to Mac's successful start up. so maybe i copied the wrong log (not the one immediately after the crash). pls advise here
Alex
EDIT: specs for machines are:
Mac Pro dual 2.6GHz, 1GB (+1GB aftermarket added half a year back, works perfectly), HDD 260GB, Nvidia 7300 256Mb.
PC - Supermicro dual xeon 1.6GHz, 4GB Ram, 4 x 36GB SCSI, Nvidia 5200 256 MB with Windows 2000 Server.
Apr 18 13:03:38 localhost kernel[0]: hi mem tramps at 0xffe00000
Apr 18 13:03:38 localhost kernel[0]: PAE enabled
Apr 18 13:03:38 localhost kernel[0]: 64 bit mode enabled
Apr 18 13:03:38 localhost kernel[0]: standard timeslicing quantum is 10000 us
Apr 18 13:03:38 localhost kernel[0]: vmpagebootstrap: 512109 free pages
Apr 18 13:03:38 localhost kernel[0]: migtable_maxdispl = 71
Apr 18 13:03:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Apr 18 13:03:38 localhost kernel[0]: 77 prelinked modules
Apr 18 13:03:38 localhost kernel[0]: ACPI CA 20060421
Apr 18 13:03:38 localhost kernel[0]: AppleIntelCPUPowerManagement: ready
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=0 LocalApicId=0 Enabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=1 LocalApicId=1 Enabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=2 LocalApicId=7 Enabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=3 LocalApicId=6 Enabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=4 LocalApicId=0 Disabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=5 LocalApicId=0 Disabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=6 LocalApicId=0 Disabled
Apr 18 13:03:38 localhost kernel[0]: AppleACPICPU: ProcessorApicId=7 LocalApicId=0 Disabled
Apr 18 13:03:38 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Apr 18 13:03:38 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Apr 18 13:03:38 localhost kernel[0]: using 10485 buffer headers and 4096 cluster IO buffer headers
Apr 18 13:03:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Apr 18 13:03:38 localhost kernel[0]: Started CPU 01
Apr 18 13:03:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Apr 18 13:03:38 localhost kernel[0]: Started CPU 02
Apr 18 13:03:38 localhost kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Apr 18 13:03:38 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
Apr 18 13:03:38 localhost kernel[0]: Started CPU 03
Apr 18 13:03:38 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5] (S3)
Apr 18 13:03:38 localhost kernel[0]: Security auditing service present
Apr 18 13:03:38 localhost kernel[0]: BSM auditing present
Apr 18 13:03:38 localhost kernel[0]: disabled
Apr 18 13:03:38 localhost kernel[0]: rooting via boot-uuid from /chosen: BE5A00F3-0C3D-4125-9DE4-3F2193D3DAA8
Apr 18 13:03:38 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Apr 18 13:03:38 localhost kernel[0]: USB caused wake event (EHCI)
Apr 18 13:03:38 localhost kernel[0]: FireWire (OHCI) TI ID 8025 built-in now active, GUID 0016cbfffe6cfb5c; max speed s800.
Apr 18 13:03:38 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT0 @0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDri ver/ST3160812AS P Media/IOGUIDPartitionScheme/Customer@2
Apr 18 13:03:38 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
Apr 18 13:03:38 localhost kernel[0]: jnl: replay_journal: from: 3560448 to: 7934976 (joffset 0x48b341000)
Apr 18 13:03:38 localhost kernel[0]: HFS: Removed 9 orphaned unlinked files
Apr 18 13:03:38 localhost kernel[0]: Jettisoning kernel linker.
Apr 18 13:03:38 localhost kernel[0]: Resetting IOCatalogue.
Apr 18 13:03:38 localhost kernel[0]: PXS1: family specific matching fails
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 1
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: Matching service count = 2
Apr 18 13:03:38 localhost kernel[0]: NVDANV40HAL loaded and registered.
Apr 18 13:03:38 localhost kernel[0]: PXS1: family specific matching fails
Apr 18 13:03:38 localhost kernel[0]: Previous Shutdown Cause: 3
Apr 18 13:03:38 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
Apr 18 13:03:38 localhost mDNSResponder-108.4 (Jan 8 2007 20: 39:46)[30]: starting
Apr 18 13:03:38 localhost memberd[38]: memberd starting up
Apr 18 13:03:38 localhost DirectoryService[42]: Launched version 2.1 (v353.6)
Apr 18 13:03:39 localhost lookupd[44]: lookupd (version 369.6) starting - Wed Apr 18 13:03:39 2007
Apr 18 13:03:39 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:01:63:16
Apr 18 13:03:39 localhost configd[34]: No AirPort Driver found.
Apr 18 13:03:39 localhost kernel[0]: AppleIntel8254XEthernet: Ethernet address 00:17:f2:01:63:17
Apr 18 13:03:39 localhost diskarbitrationd[37]: disk0s2 hfs FDAB59BA-2B84-3AD5-AF66-4BD8CFA20261 Macintosh HD /
Apr 18 13:03:40 localhost lookupd[55]: lookupd (version 369.6) starting - Wed Apr 18 13:03:40 2007
Apr 18 13:03:42 localhost kernel[0]: Intel8254x -- Link Up -- 00:17:f2:01:63:16 -- called by interruptOccurred() --
Apr 18 13:03:42 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Apr 18 13:03:42 localhost kernel[0]: -- Auto-Neg Advertise Reg (04d) = 0xde1, Link Partner Ability Reg (05d) = 0x41e1, Gig Advertise Reg (09d) = 0xe00, Gig Link Partner Ability Reg (10d) = 0x4000
Apr 18 13:03:42 localhost mDNSResponder: Adding browse domain local.
Apr 18 13:03:43 localhost loginwindow[62]: Login Window Started Security Agent
Apr 18 13:03:46 localhost kernel[0]: Intel8254x -- Link down -- 00:17:f2:01:63:17 -- called by enableHardware() --
Apr 18 13:03:46 localhost kernel[0]: -- Auto-Neg Advertise Reg (04d) = 0xde1, Link Partner Ability Reg (05d) = 0x0, Gig Advertise Reg (09d) = 0xe00, Gig Link Partner Ability Reg (10d) = 0x4000
Apr 18 13:03:46 Alexs-Computer configd[34]: setting hostname to "Alexs-Computer.local"
Apr 18 13:03:46 Alexs-Computer TabletDriver[71]: RunApplication called while eRelaunching
Apr 18 13:03:52 Alexs-Computer configd[34]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
Apr 18 13:03:52 Alexs-Computer configd[34]: posting notification com.apple.system.config.network_change
Apr 18 13:03:52 Alexs-Computer lookupd[82]: lookupd (version 369.6) starting - Wed Apr 18 13:03:52 2007
Apr 18 13:03:52 Alexs-Computer ntpdate[94]: can't find host time.euro.apple.com\n
Apr 18 13:03:52 Alexs-Computer ntpdate[94]: no servers can be used, exiting
Apr 18 13:03:55 Alexs-Computer configd[34]: target=enable-network: disabled
Apr 18 13:04:15 Alexs-Computer configd[34]: posting notification com.apple.system.config.network_change
Apr 18 13:04:15 Alexs-Computer lookupd[148]: lookupd (version 369.6) starting - Wed Apr 18 13:04:15 2007
Apr 18 13:04:15 Alexs-Computer SystemStarter[41]: "/Library/StartupItems/Tablet" failed security check: permissions
Apr 18 13:04:17 Alexs-Computer kernel[0]: Parallels Workstation Hypervisor started.
Apr 18 13:04:17 Alexs-Computer kernel[0]: Parallels Workstation VMM Main driver started.
Apr 18 13:04:18 Alexs-Computer kernel[0]: comparallels_kextPvsvnic: Ethernet address 00:01:23:45:67:89
Apr 18 13:04:19 Alexs-Computer SystemStarter[41]: Parallels VirtualMachine drivers (149) did not complete successfully
Apr 18 13:08:25 localhost kernel[0]: hi mem tramps at 0xffe00000
Apr 18 13:08:25 localhost kernel[0]: PAE enabled
Apr 18 13:08:25 localhost kernel[0]: 64 bit mode enabled
here couple more logs right at the moment of crash (found in paic.log). hopefully then can shed som elight on the troubles:
pls advise
Wed Apr 18 13:04:16 2007
panic(cpu 0 caller 0x001A429B): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00004000, CR3: 0x01019000, CR4: 0x000006e0
EAX: 0x23a3d578, EBX: 0x00000000, ECX: 0x00001000, EDX: 0x00004000
CR2: 0x00004000, EBP: 0x2544bc18, ESI: 0x23a3d578, EDI: 0x00004000
EFL: 0x00010206, EIP: 0x0019637c, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x2544b9d8 : 0x128d08 (0x3cb134 0x2544b9fc 0x131de5 0x0)
0x2544ba18 : 0x1a429b (0x3d0e4c 0x0 0xe 0x3d0670)
0x2544bb28 : 0x19ada4 (0x2544bb40 0x23a39578 0x2544bb98 0x84ae50)
0x2544bc18 : 0x84b148 (0x23a39000 0x2 0x2544bc68 0x1a1738)
0x2544bc38 : 0x8393d4 (0x2544bddc 0x0 0x2544bc68 0x4b0000)
0x2544bd18 : 0x6ca33a (0x23a39000 0x2544bdaa 0x2544bdaa 0x84)
0x2544bd78 : 0x6be697 (0x3c34000 0x2544bdaa 0x2544bdaa 0x84)
0x2544bdf8 : 0x6a72e3 (0x3c34000 0x1 0x2544be48 0x1a1738)
0x2544be18 : 0x6aee4a (0x553f8000 0x0 0x3ff96a27 0x3d87)
0x2544be78 : 0x546b55 (0x3c34000 0x2544beac 0x1 0x1a26ce)
0x2544bec8 : 0x54a1d0 (0x3a21e00 0x3 0x3f60ddf8 0x3d87)
0x2544bee8 : 0x54bc8d (0x3a21e00 0x7abf 0x5cbd220 0x5cbd160)
0x2544bf28 : 0x39c536 (0x3a21e00 0x3a40280 0x8 0x2)
0x2544bf78 : 0x13d7d9 (0x3a40280 0x3a87e78 0x0 0x0)
0x2544bfc8 : 0x19ac1c (0x0 0x0 0x19e0b5 0x397fcec) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.NVDAResman(4.5.2)@0x6c9000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
dependency: com.apple.iokit.IONDRVSupport(1.4.5)@0x6ba000
com.apple.iokit.IONDRVSupport(1.4.5)@0x6ba000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
com.apple.iokit.IOHIDFamily(1.4.10)@0x531000
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386
Wed Apr 18 17:06:26 2007
panic(cpu 1 caller 0x001A429B): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00004000, CR3: 0x01019000, CR4: 0x000006e0
EAX: 0x23a4d578, EBX: 0x00000000, ECX: 0x00001000, EDX: 0x00004000
CR2: 0x00004000, EBP: 0x25443c18, ESI: 0x23a4d578, EDI: 0x00004000
EFL: 0x00010206, EIP: 0x0019637c, CS: 0x00000008, DS: 0x04080010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x254439d8 : 0x128d08 (0x3cb134 0x254439fc 0x131de5 0x0)
0x25443a18 : 0x1a429b (0x3d0e4c 0x1 0xe 0x3d0670)
0x25443b28 : 0x19ada4 (0x25443b40 0x23a49578 0x1 0x4065004)
0x25443c18 : 0x84b148 (0x23a49000 0x2 0x25443c48 0x713bbf)
0x25443c38 : 0x8393d4 (0x25443ddc 0x0 0x25443c68 0x7116c2)
0x25443d18 : 0x6ca33a (0x23a49000 0x25443daa 0x25443daa 0x84)
0x25443d78 : 0x6be697 (0x3c61c00 0x25443daa 0x25443daa 0x84)
0x25443df8 : 0x6a72e3 (0x3c61c00 0x2 0x25443e28 0x1e)
0x25443e18 : 0x6aee4a (0x523e0000 0x0 0xfd8e30e2 0xc93)
0x25443e78 : 0x546b55 (0x3c61c00 0x25443eac 0x2 0x1a26ce)
0x25443ec8 : 0x54a1d0 (0x3a21e00 0x3 0xfcf5a332 0xc93)
0x25443ee8 : 0x54bc8d (0x3a21e00 0x1917 0x4336be0 0x4336b20)
0x25443f28 : 0x39c536 (0x3a21e00 0x3a40280 0x8 0x2)
0x25443f78 : 0x13d7d9 (0x3a40280 0x3a39ff8 0x0 0x3303)
0x25443fc8 : 0x19ac1c (0x0 0x0 0x19e0b5 0x5cb2144) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.NVDAResman(4.5.2)@0x6c9000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
dependency: com.apple.iokit.IONDRVSupport(1.4.5)@0x6ba000
com.apple.iokit.IONDRVSupport(1.4.5)@0x6ba000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
com.apple.iokit.IOGraphicsFamily(1.4.5)@0x69f000
dependency: com.apple.iokit.IOPCIFamily(2.2)@0x5e0000
com.apple.iokit.IOHIDFamily(1.4.10)@0x531000
Kernel version:
Darwin Kernel Version 8.9.1: Thu Feb 22 20:55:00 PST 2007; root:xnu-792.18.15~1/RELEASE_I386ok so i experimented a little with the hardware and here what i have to the moment:
1. i thought that the usb kb could be the case for mac os to crash so i disconnected the cable from the KVM and plugged normal apple kb to the mac.
2. however when i tried switching back to mac, the machine crashed again.
from what i noticed for the last few days 'working' with this kvm switch was the screen resolution changing while i was switching. meaning the screen flickered for couple of times prior to showing 1280x1024 that was set up in the system. during flickering the resoution became 1024x768. i 've seen it pretty clearly, just it was for half of a second.
also when powering up both machines, they were starting with 1024x768 and not 1280x1024 as was set up. i had to manually change the screen resolution on both machines (pc and mac) every time after successful start up.
so by far my understanding is that kvm switch forces monitor for 1024x768 during switches and on start up. it also causes the OSes (win2K and MacOSX) to lose 1280x1024 and accept 1024x768 as if the monitor was changed and couldn't operate at a higher resolution.
having said that i uploaded this info to kvm mfg (ATEN) and couple more mac forums so that this info may help someone else when ordering a kvm for mac. at the same time i am still open for any thoughts, advices and crazy ideas to get round this bug.
alex -
Premiere Pro keeps crashing when using overwrite (.) shortcut in Source Monitor
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Premiere Pro has encountered an error.
[/Volumes/BuildDisk/builds/mightykilt/shared/
adobe/Mediacore/Backened/Make/Mac/../../Src/
Sequence/LinkContainer.cpp-184]
and then opens this one:
Adobe Premiere Pro
Sorry, a serious error has occured that requires
Adobe Premiere Pro to shut down. We will attempt to
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Adobe Bridge CS6 5.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Extension Manager 6.0.5 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Prelude CS6 1.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Photoshop 13.0.5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Photoshop Camera Raw 8.1(CS6)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
DPS Desktop Tools CS6 26.0.0 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Illustrator CS6 Update (version 16.0.4)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Dynamic Link Media Server CS6 1.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe SpeedGrade CS6 6.0.4 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe InDesign CS6 8.0.1 update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe After Effects CS6 11.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Fireworks CS6 update to improve Mac 10.8 platform compatibility and resolve usability bugs.
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Media Encoder CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Audition CS6
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Adobe Premiere Pro CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Flash Pro CS6 update 2
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
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SamA crash with a very similar error message was fixed in the new CC release. The bug report in that case involved creating a multi-cam sequence, so it might not be directly related.
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Maya,
I just had a new TV, DVD, Apple TV et al installed today, and the installer told me that he generally sees better performance using Airplay from an iPad vs a Mac. As I began to play around with my device today, this was certainly true for me as well. No idea why.
Ike
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