Macbook Pro suddenly will not connect to the internet via ethernet cable.

I know this is a long shot... but I figured I would give it a try.
My macbook pro suddenly does not connect to the internet via ethernet cable. Please bear with me, as I am not very tech-savvy - I will try my best to describe the symptoms!
I connect to the internet via ethernet (we don't have wifi). It was working before I went to work, and when I came home I suddenly couldn't get anything to work (I know everyone says this, but I truly didn't mess with anything). Internet browsers just think for awhile and then turn up the 'You are not connected to the internet' error.
I went into my network preferences and curiously, the 'Ethernet' shows a green dot and says 'connected'. However it says 'Authentication server is not responding' underneath the last part that says '802.1X: WPA: eduroam' (I think that is my user profile).
When I go into my 'security' settings I can see that my firewall is off, so that shouldn't be causing any problems.
I've tried restarting the router and computer itself many times. Diagnostics just gets to a certain point and reports back 'Network Diagnostics cannot fix the current networking problems.' I've also tried switching to a different ethernet cable, and I tried both cables out on a PC laptop and it connected without issue.  Additionally, I brought my macbook along to a friend's house and it connected to his wifi just fine, so the problem appears to just be with ethernet connections.
I know it's hard to troubleshoot this kind of thing without being there and having a look at the computer yourself, but any tips wouild be greatly appreciated.

As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

Similar Messages

  • MacBook will not connect to the internet via ethernet cable anymore.

    My MacBook apparently decided the other day that it no longer desired to connect to the internet through an ethernet connection; it still works perfectly through a wireless network. I am a university student and so there is wireless almost everywhere so it's not so bad, but I cannot connect in my dorm and it's becoming a bit of a pain. I have tried to connect through several known working ethernet ports and no matter what my computer thinks it's not even plugged in. It's even more strange because I just woke up one morning and it was no longer working. Everything else it totally normal, save this one little inconvenience. Any ideas?

    So I'm having the same problem. I woke up one morning and my macbook's ethernet connection suddenly stopped working. For some reason It wont recognize the cable.... I have tried 3 different cables and theses cables work with my sisters PC so I know the cable is not the issue. Im also living in college dorms which seems to be a commonality with this issue. I've searched for answers all over and I really don't have the time to make it to the mac store anytime soon. My wireless works but it's not allowed in my college dorms for security reasons(lame). Please help!...
    Apple needs to formally address this issue.

  • PowerMac G4 will not connect to the internet via ethernet

    I am normally a very mac savy person, but I cannot get this to work...
    I have an Airport Express connected to speakers, a USB printer and an ethernet hub, which is connected to a cable modem and also a PowerMac G4 via ethernet. There is also a wireless iMac thrown into the mix. All hardware has up-to-date software.
    The wireless iMac gets online, prints and plays music wirelessly.
    The wired PowerMac G4 will not connect to the internet via ethernet, it is killing me.
    I have gone through all the settings and cannot figure this one out. I really appreciate all advice.
    Thanks,
    G4   Mac OS X (10.4.8)  

    Hi pradagirl,
    Welcome to Apple Discussions!
    Leaving the other peripherals out, tell us the connection sequence from the G4 outbound.
    Also, you might gain more insight at the Networking Forum
    Regards,
    John
    G5Dual 2Ghz  23" ACD  iSight   Mac OS X (10.4.8)    20" Intel iMac 

  • My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

    My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

    As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
    I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
    I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

  • My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data.

    My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data. I'm not sure what has happened. It was working fine a few hours ago. I have tried resetting it, ive restarted my browser etc. I tried to erase all data from my Ipad but I can't do that because it needs to sign into my Apple ID and use the Internet!

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • On my MacBook Pro when I am connected to the internet via an Ethernet cable, Facebook pictures do not load. They show up as white boxes with blue question marks.

    On my new MacBook Pro when I am connected to the internet via an Ethernet cable, Facebook pictures do not load. They show up as white boxes with blue question marks. This also happens on a website editor. But, when I am connected to the internet via Wifi, everything load properly. This is my work computer, so I have to be able to connect through the Ethernet cable to access everything. Please help me!

    I mostly use Safari. But I also tried it on Firefox, Mozilla, and Camino. Mac OS X. It's my work computer, so I've only tried it at the office. I have to be connected through the Ethernet cable to access my files and email on the server.

  • Macbook Air will not connect to the internet via Wi-Fi or Ethernet

    Macbook Air will not connect to the internet via Wi-Fi or Ethernet? Any ideas why not and how to fix this problem?

    Power down the router. Unplug the cord from the wall. Wait a while.
    Plug the cord back in. Restart the router.
    Wait until all the lights are lit up properly.
    Restart the computer.
    Best.

  • TS1398 my iphone 5s will not connect to the internet via wifi  since the latest update was performed this morning need help

    unable to connect to the internet via wifi since the latest update

    Hello,
    Try Reseting your decive, check your settings or manually restore your iphone bu putting it in DFU mode and connecting it to iTunes there are many youtube videos on how to do this I hope it works and wish you good luck with it. If It doest call apple care.

  • My apple tv is not connecting to the internet via ethernet

    Got home tonight, have not been having problems before this, turned on my tv and started the aptv the same as always
    and got the regular splash screen with the usual icons, netflix, Hulu etc.
    Went to Hulu and it went to the usual menu screen, but from there it would not connect.
    Tried to restart, at the end of the restart cycle the screen said it was trying ot set time and date.
    Seems like it can not do this and does not connect to the internet.
    I have it on a ethernet cable to a modem that works fine for my iPhone and my laptop via wifi, and
    have not had any other problems, so not being able to watch tv is pretty frustrating.
    Has Apple done something in preping for next weeks iOS7 launch and suspected aptv upgrades????
    What is going on????

    I would test something else connected by ethernet like the laptop to make sure it was not a router thing
    then I would connect the appletv by usb to the laptop and use itunes to restore the firmware if that was the issue
    then I would try  bringing it to a friend or relatives place and test it there
    if all else failed it would resturn it under warrenty

  • My macbook pro will not connect to the internet via wifi or ethernet connection

    Hey guys just a few days ago randomly my 2011 macbook pro stopped connecting to the internet. My girlfriends macbook still connects fine as well as both of our iphones and my tv. Under network in system prefrences wifi is yellow and says self assigned ip, however ethernet says that it is connected with a green light but safari nor any other internet using applications will work. I even tried downloading google chrome from my girlfriends mac book and moved to my computer via flash drive but still no go on the internet. Please help me.
    -thanks

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac. 
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing. 
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects. 
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands. 
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply. 
    Launch the Terminal application in any of the following ways: 
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. 
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. 
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign. 
    Step 1 
    Triple-click the line of text below to select it:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' 
    Copy (command-C) the selected text to the Clipboard. Then click anywhere in the Terminal window and paste (command-V). Post the lines of output (if any) that appear below what you just entered. You can do that by copy-and-paste as well. Omit the final line ending in “$”. No typing is involved in this step.
    Step 2 
    Repeat with this line:
    sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}' 
    This time you'll be prompted for your login password, which you do have to type. It won't be displayed when you type it. Type it carefully and then press return. You may get a one-time warning not to screw up. You don't need to post the warning. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. 
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step. 
    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}' 
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null  
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting. 
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null 
    Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output. 
    You can then quit Terminal.

  • After years of using firefox, it suddenly will not connect to the internet. Internet Explorer connects with no problem.

    I'm using a WIFI connection and have had no problem for many months. All of a sudden, I get "Problem loading page"; "Firefox cannot establish a connection with the server". MS Internet Explorer works fine.

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.com/kb/Server+not+found
    *https://support.mozilla.com/kb/Firewalls
    *http://kb.mozillazine.org/Error_loading_websites

  • My MacBook will not connect to the Internet, but all of my other devices connect perfectly.

    I have a MacBook and it will not connect to the Internet. It connects to wifi, but then when I open Safari, the page does not load. I have tried forgetting the wifi network, deleting keychain passwords, and restarting the computer, but nothing has worked. Does anyone know what I can do to fix this?

    Did you set DNS Server properly?
    System Preferences -> Network -> Advance... -> DNS

  • My mini iPad will not connect to the internet. Getting a message that it cannot connect to the server.  What is this and how do I fix it?

    My mini iPad suddenly will not connect to the internet or retrieve my email.  I'm getting an error message that says "cannot connect to the server".  How do I fix this?

    Nevermind.  I found the answer from someone else's question.  Thank you.

  • I Pad will not connect to the internet

    My I.Pad suddenly will not connect to the internet.

    -forget network
    -shut down (wait for the red "slide to turn off')
    -tun on your ipad
    -choose your desired network, type in the password
    hope that will work

  • Ipad will not connect to the internet?

    My iPad has been working fine for a year on my WiFi, but suddenly will not connect to the internet.  Both my laptop and desktop connect just fine.  I have tried rebooting, resetting and deleting the WiFi connection to reestablish it, but nothing has worked

    This isn't my forte' but resetting the router often works.  We have 2 Ipad 1s and over the last year and a half maybe 3x one of them wouldn't connect.  If I reset the router, even without doing anything other than check the connection in settings, it would reconnect and be fine for months and months,  Worth a try,

Maybe you are looking for

  • Change the default colours in line chart

    hi everyone, I'am a new user in Flex, and I am facing my first barrier I am using a code to interact a table and a graph the defaults colours of the lines are orange and a kind of green I would like to change these colours to red and pure green if it

  • Remote Printing in Solaris 8 across the network

    Hi I am trying to setup a printer on Solaris 8 server. The printer is located on the Client side outside our network and using the Axis Print Server. The way it is setup is... print request goes through our server to a virtual IP which forward the re

  • Lastest iWeb on Maverick working fine, but well I upload website, photo grids are not showing!

    I have the lasted iWeb and Maverick. I open iWeb and everything is fine, I can see photo grids, add images, change text...etc. I can publish the site to a folder on desktop and upload it using Cyberduck. However, once I check the website, the photo g

  • Airtunes/airport express not working with MacBook

    I have a new Macbook and an older Powerbook. The Powerbook is working nicely with my airport express and airtunes. I copied all settings to the new Macbook and configured it the same way, I also did the firmware update. ITunes found the airport expre

  • NiSwitch vs DAQmx

    I am interested in a general discussion of the differences between DAQmx and niSwitch. DAQmx seems to be a superset (newer implementation?) of niSwitch. When controlling a simple device such as a relay driver (PXI-2567), is there a reason to choose o