MacBook Pro wont start up passing the grey screen, MacBook Pro wont start up passing the grey screen, MacBook Pro wont start up passing the grey screen

; my macbook pro is a 15" . i believe its a 2010 model , i left it on by standby last night . and this morning the internet wasnt working , so then i decided to restart my laptop . and so right now , i start it up . and it gets to the white apple screen when it first load , then all of a sudden it shuts down on me . before it shut down by it self it was on the apple screen , loading and loading . couple of people had said it was the battery but im not sure . i hope theres any help , i appreciated . thanks .

I found this link.
http://techtips.salon.com/create-mac-recovery-disc-2797.html
It explains that you must install Snow Leopard to an external drive or LARGE USB Thumb drive, at least 16GBs in size, and then boot the system from that external media and run disk utilities from there on the internal drive.
So if you have a LARGE USB thumb drive or a external hard drive you can continue this to see if the internal hard drive has failed. If not you could buy one tomorrow or take the system into a Apple repair center.
Wishing you the best of luck.

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I have an 13" Macbook pro bought for me as a gift last year and i just started using it. Unfortunately two days back i put it on but it wont come on. Took it to an apple shop in Lagos Nigeria and am being told it has to do with the top case. what can i do

I have an issue with my Macbookpro 13". It stopped coming on when i wanted to use it and now the technician says it is the top case that has to be replaced since it appears i have applied too much pressure on the power key.
My challenge is that it is gift from my Boss to me and he is no longer in the country and i doubt if he still has the purchase receipt. I am being told that before it can be ordered, i need to produce evidence of purchase. What can i do?
The book is already out of warranty and i dont know why a purchase recieipt is key
Can anyone help as i have information locked up there i need to access. I am in Lagos Nigeria

Expanding on what Tim said to make sure it's clear, only the carrier to which the iPhone is locked can authorize unlocking. If Optus is the original carrier, as would seem to be the case, O2 would not be able to unlock it. Only Optus can authorize the unlock, so you'll need to contact them. They say, though, that only the account holder can apply for unlocking, so you might not be able to get it unlocked and will have to work through the person from whom you bought the iPhone.
For more information, see the Optus FAQ on unlocking.
Regards.

Started a similar string before. When I select a recipient in Messages on my Macbook Pro the name shows up in red and says the recipient is no longer registered on iMessage. I know that they are registered. Is there a problem with Contacts?

Started a similar string before. When I select a recipient in Messages on my Macbook Pro the name shows up in red and says the recipient is no longer registered on iMessage. I know that they are registered. Is there a problem with Contacts possibly. The previous help has been appreciated but the problem persists.

Hi,
Try iMessaging your own iPhone and see if your account is actually logged in.
It can appear "enabled" and On line but sometimes it is not.
Also try sending from your iPhone (number) to your Apple ID and see if it gets to the Mac.
If it does not use the Sign Out button.
Then shut down the Mac
On restart add back the Apple ID to the iMessages account settings.
I also just checked My wife's iPhone as she popped up red.
It turned out her iPhone did not have Messages On.
10:00 pm Tuesday; January 28, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Can anyone make a recommendation on the purchase of an external hard drive for my Macbook Pro? I am currently using OS 10.6.8 because I can't upgrade until I clean out my start up disc space. I have a ton of pictures to transfer. Thanks!

Can anyone make a recommendation on the purchase of an external hard drive for my Macbook Pro? I am currently using OS 10.6.8 because I can't upgrade until I clean out my start up disc space. I have a ton of pictures to transfer.Thanks!

best options for the price, and high quality HD:
Quality 1TB drives are $50 per TB on 3.5" or $65 per TB on 2.5"
Perfect 1TB for $68
http://www.amazon.com/Toshiba-Canvio-Portable-Hard-Drive/dp/B005J7YA3W/ref=sr_1_ 1?ie=UTF8&qid=1379452568&sr=8-1&keywords=1tb+toshiba
Nice 500gig for $50. ultraslim perfect for use with a notebook
http://www.amazon.com/Toshiba-Canvio-Portable-External-Drive/dp/B009F1CXI2/ref=s r_1_1?s=electronics&ie=UTF8&qid=1377642728&sr=1-1&keywords=toshiba+slim+500gb
2.5" USB portable High quality BEST FOR THE COST, Toshiba "tiny giant" 2TB drive (have several of them, LOT of storage in a SMALL package) $117
http://www.amazon.com/Toshiba-Canvio-Connect-Portable-HDTC720XK3C1/dp/B00CGUMS48 /ref=sr_1_4?s=electronics&ie=UTF8&qid=1379182740&sr=1-4&keywords=2tb+toshiba
*This one is the BEST portable external HD available that money can buy:
HGST Touro Mobile 1TB USB 3.0 External Hard Drive $88
http://www.amazon.com/HGST-Mobile-Portable-External-0S03559/dp/B009GE6JI8/ref=sr _1_1?ie=UTF8&qid=1383238934&sr=8-1&keywords=HGST+Touro+Mobile+Pro+1TB+USB+3.0+7 2 00+RPM
Most storage experts agree on the Hitachi 2.5"
Hitachi is the winner in hard drive reliability survey:
Hitachi manufacturers the safest and most reliable hard drives, according to the Storelab study. Of the hundreds of Hitachi hard drives received, not a single one had failed due to manufacturing or design errors. Adding the highest average lifespans and the best relationship between failures and market share, Hitachi can be regarded as the winner.

My macbook pro running lion will not boot . it stays on the grey page with the cog spinning. I have tried all methods of booting to no avail. I have removed the bottom and taken out the battery and the ram . will this affect my applecare warranty.

my macbook pro running lion will not boot . it stays on the grey page with the cog spinning. I have tried all methods of booting to no avail. I have removed the bottom and taken out the battery and the ram . will this affect my applecare warranty. I had to try myself as I'm overseas for two months and nowhere near any sort of help .

there was a recent software update that seemed to screw HDV up. Do some searching here over the last month or 2 and you'll find a bunch of posts and some possible solutions.
Worst case scenario, do as Shane suggests. But might I suggest you take a look at the user tips section of the forum. there are some great tips on how to prevent these sorts of problems by cloning your startup drive, etc.

I forget to charge my MacBook Pro and it turns off because of that. Now it wont automatically connect to saved networks. I have to put in manually to make it work. Even after restating still the same. Sometimes pulling the Battery out fixes it

I forget to charge my MacBook Pro and it turned off because of that. Now it wont automatically connect to saved networks. I have to put in manually to make it work. Even after restating still the same. If I close the lid it looses conection. Sometimes pulling the Battery out will fixes it untill we forget to chage it.
Mac OS X version 10.6.8

I forget to charge my MacBook Pro and it turned off because of that. Now it wont automatically connect to saved networks. I have to put in manually to make it work. Even after restating still the same. If I close the lid it looses conection. Sometimes pulling the Battery out will fixes it untill we forget to chage it.
Mac OS X version 10.6.8

HT200169 Having a problem with Logic 9 on a Mac Pro.Working on a lenghty song and apparently session got corrupted.Doesnt let me export tracks,program crashes.Already tried start brand new session with the tracks imported into it but still wont export.Sug

Hello,having a problem with Logic 9 on a Mac Pro.Working on a lenghty song and apparently session got corrupted.Doesnt let me export tracks,program crashes.Already tried start brand new session with the tracks imported into it but still wont export.Suggestions?

Thanks, Ian. Yeah, that's how I do it now...or with the controls in the left side pane. Still, I would have liked that quick on-the-spot edit capability...especially while sketching.
Ian Turner wrote:
Sorry Mark, you are out of luck as it does not do that - it works the same as L8. The way I would achieve that with more accuracy and control would be to route all the tracks you want to fade to a Bus then use volume automation on the bus. To do this you will need to add a standard audio track, then re-assign it using (Control Click on the track header) to the Bus track. You can then automate volume/plugins etc on the Bus track.
Ian

I can't start my macbook pro because I turned it off when I got a trojan on my mac. When I turn my mac on I get the message that my computer restarted because of a problem. Then it turns off again and turns on again and it starts all over. What can I do?

I can't start my macbook pro because I turned it off when I got a trojan on my mac. When I turn on my mac I get the message that my computer restarted because of a problem. Then it turns off again and turns on again and it starts all over. What can I do?

Boot into your recovery partition (restart, hold down ⌘R until you see the Apple logo), and use Disk Utility to repair your hard drive. Repair permissions too while you're there. OS X: About OS X Recovery

My Macbook Pro has recently started to mute/unmute itself randomly. VERY FRUSTRATING! It doesn't matter whether I have speakers connected or using the onboard speakers. Any suggestions?

My Macbook Pro has recently started to mute/unmute itself randomly. VERY FRUSTRATING! It doesn't matter whether I have speakers connected or using the onboard speakers. Any suggestions?
I have looked at other forums and the fixes suggested do NOT work.
What would cause this?
How is it corrected?

Hello DChrystal
Try paying attention to the Keyboard Viewer to see if any keys are being pressed that could be causing the sound to be muted. If it is, try it in another user to see if it is software that is causing the issue or if it is the actual keyboard that is having the issue.
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
Regards,
-Norm G.

2011 macbook pro when started shows an error message and asks to be switched off and restarted again but when you do that it gives the same message. How do i fix this as its driving me mad.

I have tried to reninstall lion but to no avail and it wont let me reboot from a previous time whats happened to it and can i repair it please help

Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

My macbook pro keeps booting up, then after a few seconds, goes back to the sign in page. This happened after I was doing software updates and my computer restarted in the middle of an update. Help! Thanks.

My macbook pro keeps booting up, then after a few seconds, goes back to the sign in page. This happened after I was doing software updates and my computer restarted in the middle of an update. Help! Thanks.

Start up in Safe Mode.
http://support.apple.com/kb/ph14204
Repair Disk Section: "Try Disk Utility"
http://support.apple.com/en-us/HT203176

I'm trying to connect my MacBook Pro running on OS 10.8.2 to a Linksys EA3500 router and when I go to click on the set up icon I get an "unsupported operating system". Any suggestions on what to do? The Linksys site is useless.

I'm trying to connect my MacBook Pro running on OS 10.8.2 to a Linksys EA3500 router and when I go to click on the set up icon I get an "unsupported operating system". Any suggestions on what to do? The Linksys site is useless. Do I need some kind of upgrade?

Don't use the CD software its not necessary.
Infact put it in the trash.
Your router will have an IP address in the range 192.168.1.1
Connect your router to your Mac via Ethernet cable (They usually supply one with the router and don't worry which end goes where the Mac LAN socket is bi-directional)
Also connect your router to your telephone line.
Now open your Web browser Safari . Type in the IP address above and a Javascript control panel will launch
Enter the default password and username (They are on a label on the router )
Your now have the ability to set up your router.
Your will need the password and user name supplied to you by your ISP at a minimum.
Enter these and most modern routers automatically configure the basic networking setting.
You now need to go to the security setting and set this as WPA2 Personal (NOT Enterprise) or WPA2 with AES and TKIP which ever it refers to and create a pass-phase. WRITE it down
You should be online.
Now remove the cable and connect to the Wifi and enter that passphase.

I am trying to hook my macbook pro to a projector, which has a VGA cable. I bought a VGA to HDMI adapter, but whenever I hook it up, the screen on my macbook just goes black and I can't make it do anything else or even show up on the projector.

I am trying to hook my macbook pro to a projector, which has a VGA cable. I bought a VGA to HDMI adapter, but whenever I hook it up, the screen on my macbook just goes black and I can't make it do anything else or even show up on the projector.
My laptop is still on; it just has a black screen that I can't get rid of without shutting down the computer by holding the power button.

Hey there lynmrigg,
It sounds like have an HDMI to VGA adapter connecting your MacBook Pro and your projector but the screen on your computer goes black and no image appears on the projector. I would use the troubleshooting in the following article to help resolve or isolate the issue here, named:
Apple computers: Troubleshooting issues with video on internal or external displays
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Thank you for using Apple Support Communities.
Take care,
Sterling

TS3276 Web through this step-by-step, but alas it did not solve the problem. For some reason I can download mail on my Macbook Pro, but no my iMac. Connection Doctor shows all green lights.

Went through this step-by-step, but alas it did not solve the problem. For some reason I can download mail on my Macbook Pro and iPhone, but no my iMac. Connection Doctor shows all green lights. This started today when I was prompted to re-enter incoming mail server passwords. I re-entered passowrds yet again to make sure they were correct. Rebuilt the inBox. Connection Doctor continues to show all green lights, but am still unable to download mail to the inbox. Has anyone else ever run into this problem?

I have the exact same problem trying to use the Remote app on both my iPhone 3gs and iPad 2 with either my Mac or ATV2. My Remote app used to work on my phone - I can't recall if I ever actually used it with my iPad, but when I tried today, I got all the same results as you did (on both iPad, and then iPhone). I was using my ATV2 to play music from iTunes on my Mac and wanted to use the Remote app, but it would not connect to either device no matter what I did.

What is the proper resolution to use with bootcamp and Windows 7 on a Macbook Pro Retina?

Hi All,
Let me start by saying I have read numerous articles and blog posts about choosing the correct resolution to use when running Windows 7 via Bootcamp on a MacBook Pro Retina (15"). I have not found the "silver bullet" (correct resolution). My eyes are sensitive to displays that are running in non-native resolutions (scaling).
When running the display in native resolution (2880x1800) everything looks great, except that icons and text are way too small to read. I have played with the zoom settings (150%, etc.).
When using any scaled resolutions, the display doesn't look as crisp and I get eye fatigue. I have also tried Windows 8, with the same results (no surprise).
I would love to use this Macbook to run Windows 7 because the hardware is great, but it looks like I may have to switch back to Dell/Lenovo/HP.
Is there a proper or "best practice" resolution to run at in this scenario? I want to give it one last try before putting the laptop away...
Thanks for any help!
Andrew

While I've never seen retina display, if you have not tried Hi-Contrast in Windows, you might find settings with it that are comforatable.
This is set with desktop rightclick->Personalize. You can vary desktop icon size in the View option above Personalize.
You can change most of what you see in Windows foreground/background colours & text with high contrast settings.
Also, text size in Windows browsers is variable with the Control an + and - key combo.
If the display you use is small maybe an external 24" or 27" monitor, if possible, would alleviate problem.
The attached pics are expadable by double click.

The Creative Cloud App for desktop can't be installed on my Macbook pro

I've have bought the Photoshop + Lightroom applications via the creative cloud. I can download the installion file for Crative Cloud app for desktop and I can start the installation process but it is interrupted halfway through with a message saying "The following problem have encountered: Creative Cloud for desktop could not be installed". There are no hints for any solution. I've tried to use Opera instead of Safari but the same thing happens. Is there anyone that knows what the solution for this problem is? Sincerely Lars

Thank you! You solved the problem!! /Lars
3 jan 2014 kl. 22:34 skrev AMreso <[email protected]>:
Re: The Creative Cloud App for desktop can't be installed on my Macbook pro
created by AMreso in Creative Cloud Download & Install - View the full discussion
Rename OOBE folder with OOBEOLD ( Mac HD/Library/Application Support/Adobe/OOBE folder )
Run the Adobe cleaner ( http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudC leanerTool.dmg )
Remove Adobe application Manager/Adobe creative cloud .
Restart the computer and redownload Adobe Creative cloud and install it.
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MacBook Pro wont start up passing the grey screen, MacBook Pro wont start up passing the grey screen, MacBook Pro wont start up passing the grey screen

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