The Creative Cloud App for desktop can't be installed on my Macbook pro

I've have bought the Photoshop + Lightroom applications via the creative cloud. I can download the installion file for Crative Cloud app for desktop and I can start the installation process but it is interrupted halfway through with a message saying "The following problem have encountered: Creative Cloud for desktop could not be installed". There are no hints for any solution. I've tried to use Opera instead of Safari but the same thing happens. Is there anyone that knows what the solution for this problem is? Sincerely Lars

Thank you! You solved the problem!! /Lars
3 jan 2014 kl. 22:34 skrev AMreso <[email protected]>:
Re: The Creative Cloud App for desktop can't be installed on my Macbook pro
created by AMreso in Creative Cloud Download & Install - View the full discussion
Rename OOBE folder with OOBEOLD ( Mac HD/Library/Application Support/Adobe/OOBE folder )
Run the Adobe cleaner ( http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudC leanerTool.dmg )
Remove Adobe application Manager/Adobe creative cloud .
Restart the computer and redownload Adobe Creative cloud and install it.
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Thank you! You solved the problem!! /Lars
3 jan 2014 kl. 22:34 skrev AMreso <[email protected]>:
Re: The Creative Cloud App for desktop can't be installed on my Macbook pro
created by AMreso in Creative Cloud Download & Install - View the full discussion
Rename OOBE folder with OOBEOLD ( Mac HD/Library/Application Support/Adobe/OOBE folder )
Run the Adobe cleaner ( http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudC leanerTool.dmg )
Remove Adobe application Manager/Adobe creative cloud .
Restart the computer and redownload Adobe Creative cloud and install it.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5978280#5978280
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5978280#5978280
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5978280#5978280. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Creative Cloud Download & Install at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

I am trying to install Creative Cloud app for Desktop and it's shutting down

Trying to install the Creative Cloud app for Desktop but every time I try the Adobe Application Manager shuts itself every time. I have OS X Yosemite 10.10.1
If it is automatically installed, where do I find it? I don’t think it has installed because the Application Manager shuts itself so fast every time.

Hi Jeff,
Thanks for your reply.
I went into Applications> Utilities but there is no Adobe Installers folder or icon there for me to do anything with. I went back to my Adobe account front page and tried to download Illustrator again seeing as it hasn’t installed but when Application Manager tries to open (the little spinning icon) it spins about 3 times before I get a pop up saying that Adobe Application Manager has failed to open. This happens every time I attempt to download Illustrator. Any other options for what might be the issue?
Thanks again!

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I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.

This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

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Hello everyone.
So i have this in my adobe app.
What i tried:
1) stop process of Adobe Creative Cloud in task manager
2) reboot
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4) install-reinstall
5) delete C:\Users\****\AppData\Roaming adobe folder
6) delete C:\Users\****\AppData\Local\Adobe\OOBE folder
7) stop every adobe process , delete everything , reboot, install Creative Cloud
Nothing of those helped me, this is a bit* unacceptable.
Can anyone help me? or is there a way to install app in a good old way? with installer? i dont need your special non working app, thank you.

ok i fixed it somehow, i think i installed Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
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Creative Cloud app for desktop is not loading Home tab.

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Hi 310east,
Please refer the article: Troubleshoot download and install issues.
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Hi Neverask3 & Kazuum,
Really sorry for the experience that you had with the Creative Cloud Desktop Application . Can I please request you to try the following Kb article and suggest if this works for you or not .
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Hey.
I'm trying to download Photoshop and Illustrator from the creative cloud app. I can't seem to get either of them to download after purchasing the monthly student package. Photoshop seems to download fine until it stops at either 42/51/52% and will never finish downloading. Illustrator never even begins the download process and just sits at waiting. I'm running Windows 8.1 and have never had this problem with any other program. As for troubleshooting it I'm not sure what I could do so I simply deleted all creative cloud data off my computer and tried again from scratch, no use. Also did a system update and restart, again to no avail.
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Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I want to remove Adobe Updater from the Mac OS X menu bar. It is defunct now that the Cloud updater is installed. I deleted the updater and other superfluous software when I updated to the Creative Cloud. Now I can't remove the Adobe Updater "A" from the

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Heyyo6789 depending upon the Adobe Creative software title installed the update mechanism in the menu bar may still be needed.
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As the title states:
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Moderator:
Please note. The solution posted to sign out of and back into creative cloud app appears to have worked
I didn't see that before writing this post.

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Hi,
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Addl. info;
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Hey Pete,
I'm not sure why Acrobat XI is not recognized. It is on my system. Maybe try uninstalling and reinstalling it.
You can uninstall through the OS
Control Panel > Programs & Features
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I'm trying to download the adobe creative cloud app so I can get Photoshop CC but it keeps failing and I get this pop up with Error Code 205

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Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

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Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

The Creative Cloud App for desktop can't be installed on my Macbook pro

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