Mail and other problems
Since updating to 10.9.2 on my Retina Display MacBook Pro, I have an issue with Mail.
Mail crashes EVERYTIME I try to use the two-finger swipe on the Inbox folder. Strangely, if I select an "inner" folder, such as iCloud, things work perfectly.
Additionally, I get a message that "klif.knext", or something like it can not be loaded.
Any help?
My MacBooks (late 2009) is running very slowly since upgrading to Maverick. Mail is the biggest problem and it appears to be constantly sorting and organizing thousands of old emails. I also got a brand new hard drive last month. I ran your tests and here is what I found on Step 1:
6/10/14 10:44:01.139 AM Mail[248]: Failed to get message data for <MFLibraryMessage: 0x6080015919f0, library id:50980 conversationID:14532 mailbox:Inbox - Cortland>
6/10/14 10:44:01.547 AM Mail[248]: Failed to get message data for <MFLibraryMessage: 0x60800158b120, library id:50981 conversationID:3823 mailbox:Inbox - Cortland>
6/10/14 10:44:02.154 AM Mail[248]: Failed to get message data for <MFLibraryMessage: 0x608002d9a1a0, library id:50982 conversationID:3823 mailbox:Inbox - Cortland>
6/10/14 10:44:02.805 AM Mail[248]: Failed to get message data for <MFLibraryMessage: 0x608000583810, library id:50983 conversationID:3823 mailbox:Inbox - Cortland>
6/10/14 10:44:03.001 AM Mail[248]: couldn't load body for <MFLibraryMessage: 0x608001b9a9c0, library id:50916 conversationID:14504 mailbox:Inbox - Cortland>, aborting
This is what I got on Step 2:
Process:
Mail [9248]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Build Info:
Mail-1874000000000000~1
Responsible:
Mail [9248]
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
3 Mail
0x00007fff8dfe6d8e -[MFAddressManager consumeImageData:forTag:] + 262
6 libdispatch.dylib
0x00007fff8914cf03 _dispatch_main_queue_callback_4CF + 333
7 CoreFoundation
0x00007fff8f5ad5a9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
16 AppKit
0x00007fff8c09a913 NSApplicationMain + 940
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
10 libdispatch.dylib
0x00007fff8914cf03 _dispatch_main_queue_callback_4CF + 333
11 com.apple.CoreFoundation
0x00007fff8f5ad5a9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
20 com.apple.AppKit
0x00007fff8c09a913 NSApplicationMain + 940
6 com.apple.Foundation
0x00007fff8f9c676b __NSThread__main__ + 1318
2 com.apple.JavaScriptCore
0x00007fff88ce02a5 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore
0x00007fff88ce0ba8 JSC::GCThread::gcThreadMain() + 88
2 com.apple.JavaScriptCore
0x00007fff88ce02a5 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore
0x00007fff88ce0ba8 JSC::GCThread::gcThreadMain() + 88
3 com.apple.Mail.framework
0x00007fff8e0b4869 -[MFLibraryStore deleteMessages:moveToTrash:] + 1665
4 com.apple.Mail.framework
0x00007fff8e0a1ba5 -[MFLibraryIMAPStore deleteLastMessageWithHeaders:compactWhenDone:] + 243
5 com.apple.mail
0x0000000106660920 0x1065a9000 + 751904
6 com.apple.mail
0x00000001066c87fd 0x1065a9000 + 1177597
9 com.apple.MailCore
0x00007fff8b102b44 -[MCMonitoredInvocation invoke] + 211
10 com.apple.MailCore
0x00007fff8b1257e8 -[MCThrowingInvocationOperation main] + 40
11 com.apple.MailCore
0x00007fff8b0c9ed8 -[_MCInvocationOperation main] + 332
6 com.apple.MailCore
0x00007fff8b12289b -[MCSocket readBytes:maxLength:error:] + 786
7 com.apple.MailCore
0x00007fff8b0ba453 -[MCConnection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 109
8 com.apple.MailCore
0x00007fff8b0ba29e -[MCConnection _fillBuffer:] + 590
9 com.apple.MailCore
0x00007fff8b0b9ec3 -[MCConnection _readLineIntoData:error:] + 156
21 com.apple.IMAP
0x00007fff88c2723b -[IMAPClientOperation main] + 57
6 com.apple.IMAP
0x00007fff88c45c4b -[IMAPGateway _storeFlags:state:forUids:mailboxName:] + 107
7 com.apple.IMAP
0x00007fff88c45bce -[IMAPGateway _expunge:orStoreFlags:orStoreGmailLabels:state:forUids:] + 664
9 com.apple.Mail.framework
0x00007fff8e0a5e9e -[MFLibraryIMAPStore _synchronouslyStoreFlagsFromDictionary:forMessages:] + 943
10 com.apple.Mail.framework
0x00007fff8e0a664c -[MFLibraryIMAPStore _setFlagsFromDictionary:forMessages:] + 263
11 com.apple.Mail.framework
0x00007fff8e0a75f4 -[MFLibraryIMAPStore _internalSetFlagsFromDictionary:forMessages:] + 751
12 com.apple.Mail.framework
0x00007fff8e0a7184 __78-[MFLibraryIMAPStore async_setFlagsFromDictionary:forMessages:updatingServer:]_block_invoke570 + 123
13 com.apple.Foundation
0x00007fff8f9880b5 -[NSBlockOperation main] + 75
14 com.apple.MailCore
0x00007fff8b125544 -[MCTaskOperation main] + 642
6 com.apple.MailCore
0x00007fff8b12289b -[MCSocket readBytes:maxLength:error:] + 786
7 com.apple.MailCore
0x00007fff8b0ba453 -[MCConnection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 109
8 com.apple.MailCore
0x00007fff8b0ba29e -[MCConnection _fillBuffer:] + 590
9 com.apple.MailCore
0x00007fff8b0b9ec3 -[MCConnection _readLineIntoData:error:] + 156
21 com.apple.IMAP
0x00007fff88c2723b -[IMAPClientOperation main] + 57
Thread 19:: -[IMAPMailboxSyncEngine _goWithMessagesIfNeeded:] Dispatch queue: NSOperationQueue Serial Queue
6 com.apple.IMAP
0x00007fff88c52244 -[IMAPMailboxSyncEngine _fetchLabelsWithMonitor:] + 600
7 com.apple.IMAP
0x00007fff88c4ef94 -[IMAPMailboxSyncEngine _goWithMessages:] + 1273
10 com.apple.MailCore
0x00007fff8b102b44 -[MCMonitoredInvocation invoke] + 211
11 com.apple.MailCore
0x00007fff8b1257e8 -[MCThrowingInvocationOperation main] + 40
12 com.apple.MailCore
0x00007fff8b0c9ed8 -[_MCInvocationOperation main] + 332
0x1065a9000 -
0x10689afff com.apple.mail (7.2 - 1874) <9F450371-5F9B-3F84-A38F-BB4CAFC5AA23> /Applications/Mail.app/Contents/MacOS/Mail
0x7fff8a780000 -
0x7fff8a785ff7 com.apple.EmailAddressing (7.2 - 1874) <F889E9E5-A143-38F1-91E3-61CF2344A917> /System/Library/PrivateFrameworks/EmailAddressing.framework/Versions/A/EmailAdd ressing
0x7fff8b0a4000 -
0x7fff8b14dff7 com.apple.MailCore (7.2 - 1874) <68F605E3-F062-345C-B86F-1285B7A1F6AB> /System/Library/PrivateFrameworks/MailCore.framework/Versions/A/MailCore
0x7fff8dfd7000 -
0x7fff8e1edfff com.apple.Mail.framework (7.2 - 1874) <1E9D6A31-FF20-3102-8EB9-3FCF1E13D3EC> /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
0x7fff8e281000 -
0x7fff8e2bffff com.apple.MailUI (7.2 - 1874) <CDEBA548-F861-3D53-AC21-1EF046FE0160> /System/Library/PrivateFrameworks/MailUI.framework/Versions/A/MailUI
0x7fff9498f000 -
0x7fff94998ff7 com.apple.MailService (7.2 - 1874) <87141582-08F3-36E8-B4A7-D377D1177178> /System/Library/PrivateFrameworks/MailService.framework/Versions/A/MailService
Similar Messages
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Mail and iPhoto Problems with sending photos.
Mail and iPhoto Problems with sending photos.
I have this problem that started a while ago and seems to be getting worse.
Here are the different scenarios.
-If I try to share a photo to email within iPhoto, it will insert the image file name in the mail message, but no image icon or opened image. In iPhoto Preferences under General I have chosen to use Email Photos using Mail.
-If I choose to use iPhoto to send the photo, it will compose the message and the photo is viewable. If I send the message i can view the photo within the email I sent to myself. Nothing happens when I double click on the photo in the Mail message. Nothing happens when i control click on the photo in the mail message. Nothing happens when I try to drag the photo to the desktop from the mail message. When I try to save attachments from the email and choose a place to save it, the save button is grayed out and it cannot be saved. When I check the mail message it says there is an attachemnt but there is no file size listed.
-If I use the stationary within Mail app I cannot drag a photo into the placeholder, I get a circle with a line through it symbol when I try. It happens if I try to drag a photo from the desktop or from the media browser within Mail app.
-If I drag the photo to the desktop from iPhoto, I can double click it on the desktop and it will open in Preview.
-If I then control click on the same photo on the desktop and scroll to share/email, the generic photo icon will be inserted in the mail message. If i double click the photo icon in the mail message I get a message it can't be opened because it is empty.
-If I drag that same image to the mail message body the same thing happens.
-If I send that email to someone they cannot open the image file.
What I can do:
- I can drag that same image file on the desktop to my dropbox folder and it will upload. From there I can go on my iPad and download the photo and send it through email just fine.
-I can open the same image file on my desktop in Preview, I can copy and paste it into a mail message and the image will be viewable in the mail message by me and by the recipient.
-I can drag that same image on the desktop to my safari browser window and it will be viewable in the page. i can then copy and paste that image into a mail message and it is viewable in the message. I can then send that email message to myself and i can control click on the image and get all my options. It also shows as an attachment with the size of the image file in the mail message.
I can send that message to someone and they can see the photo and open it fine.
-If I send that same email to me I can see the photo within the mail. If I then drag that photo to the desktop I cannot use it again to put in an email as the same problem happens again.
I have tried all scenarios in my user account, another users account and in a guest account. The same happens in all. I am guessing because of this it is not a corrupt preference file, unless all of the preference files are corrupt. The guest user account I added a new email account so it was brand new and still had the problem.
I am stumped, all and any help is appreciated.Another problem that may be related….
I have Snapz Pro. I used to be able to save the snaps to my desktop or a folder. Now when I take a screenshot and try to save the file to my desktop or a folder on my desktop I get this message "Files cannot be created in the selected location. You do not have permission to write to the selected location. Please choose a different location." I have found that i can only save the file to the clipboard. I have repaired permissions many times and still I have this problem. -
I have 2 questions regarding the iphone 5. 1 How do i get my yahoo mail set up. I tried the setting it up as both a yahoo mail and other mail. 2. I seem to have lost my notes on my iphone 5 but I have them on my ipad. How can I use cloud to sync my notes?
I will address your second question.
First, make sure your iPhone and iPad have absolutely identical Apple IDs. If they do, use that Apple ID in Settings > iCloud on your iPhone to select the "Notes" option. Lo and behold, all your iCloud notes should appear on your iPhone. -
Can't open e-mail link and other problem
I got following problem even one just encountered before sign in.
1. I want to sign in clicked on I already have an account but did not work and have to click on Signin/Register tab any way my main problems.
2. When I get an e-mail and if there is url link even I click it won't open rather return to same page. To open link I have to right click and chose open in new window.
3. On website, if there is a slide show (ex. such as health/food related with photo and text) which need to click Next to read next details, if I click on next it won't work.
4. Recent experience, on Yahoo web there is an online contact form, I have to choose topic/categories/subcategories. I can enter information in one or two fields but next field do not open even I click on them.
What could be the cause of above problems?
Regret to say if I use MS IE 9 I do not face above problems I have tested my self. From MS IE I have moved to Firefox and want to keep using it.Oops, our posts crossed. The two main changes in Safe Mode would be: (1) disabling Firefox's use of hardware graphics acceleration, and (2) disabling all extensions. You can try to implement those manually in regular mode.
'''(1) Hardware Acceleration'''
Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches with various display drivers.
You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
orange Firefox button (or Tools menu) > Options > Advanced
On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"
If you restart Firefox, are any issues improved? I suggest keeping it disabled even if you do not see an immediate benefit.
'''(2) Extensions'''
Disable ALL nonessential and/or unrecognized extensions. If in doubt, disable:
orange Firefox button (or Tools menu) > Add-ons > Extensions category
Then restart Firefox and test again. -
Thunderbird works fine, Apple Mail can't send (and other problems)
I have both Thunderbird and Mail setup exactly alike. Thunderbird can send mail just fine, every time, from any location. Mail was able to send messages a few times but for the last few days refuses to send anything.
Here's the setup:
Four smtp servers
mail.bellsouth.net
mailer.louisiana.edu
smtp.coxmail.com
smtp.central.cox.net
each is setup with password SSL authentication. Each works just fine on any other computer and even on this one with Thunderbird. Apple Mail is the only problem. (and yes - ALL SETTINGS ARE EXACTLY CORRECT)
NO - port 25 is NOT the issue - it works fine with other software on this computer and others - it is ONLY Apple Mail which can't manage to connect to the servers.
I use an AirPort extreme and have reset it repeatedly. (I can usually connect to an smtp after doing so but only until Mail attempts to send) I have tried a direct ethernet connection as well. Same results.
Mail refuses to connect to any smtp server. (it connects to the POP servers just fine) Occasionally, if I retype in the smtp password, or even delete it and turn off SSL, it will connect for a short time. (until I try to send a message)
What's the deal?
I see others have similar problems, but all seem to be ISP related. In this case, I've controlled for everything I can think except Apple Mail.
A few other problems, maybe related or not:
Mail has NEVER saved any messages I have sent out in any type of 'sent' folder. Sometimes the folder appears, sometimes it doesn't, but it is always empty. And yes, the setting to 'delete messages in the sent folder' is set to NEVER. So they should all be there.
Additionally, the very FIRST note I created was saved in my Inbox as it should have been. NOT ONE single subsequent note has saved - I lost every one of them. (I also can't seem to find any means to manually save the note - how ridiculous)
Finally, though it isn't that important at the moment, when Mail can't manage to connect to an smtp server, it just sits there and tries to send forever. Sometimes it will tell me it failed and suggest another server, sometimes not. In all cases, there does not seem to be a "STOP" button or command to tell Mail to quit transmitting/receiving.
I'd really like to use this program since it integrates with iCal and Addressbook, but this is getting absurd.
Thanks for any help anyone can provide.Who is your isp?
If it is Cox they say on their site that you have to use only their smtp server.
Other than the mailer server (of which I have no info), I question the ssl setting.
Cox specifically say to not use ssl when setting up the outgoing server.
Bellsouth do not appear to require authentication and do not use ssl either.
AT&T Help Center Online: How To: Set Up Your AT&T Email Account Using Apple Mail 2.1 on a Mac OS 10
http://help.bellsouth.net/bellsouth/asp/contentview.asp?isbrowse=true&sprt_cid=d 5442d40-acde-4d94-9192-0ae128b2ca78
"each is setup with password SSL authentication. Each works just fine on any other computer"
Are any of the other computers mac's?
You say that "it works fine with other software on this computer" - what is this other software that is using ssl and port 25 to connect to the smtp servers?
Port 25 is not used for ssl, use either 587 (standard) or in some cases 465 (non-standard). -
Problem with my internet connection with Mail and others
Hi
I seem to have a problem with my internet connection that is through Ethernet. I have just downloaded the update to iLife 9 and the down load speed went from zero to 1.1BB/s but most of the time it downloads at speeds around 8KB/s also Mail some times returns mail sent but there seems to be no problem sending out only that things go faster out than in. My internet speed from my ISP is 500KB/s so as you can see I was at first happy that I was getting speeds in of 1.1MB/s. I have done a diagnostic test through network also fully run Norton and finally run utilities with no problems showing. My ISP is willing to come and have a look at my internet but I some how think it's my computer, any ideas?
ThanksThe first thing I would do is completely disable Norton AntiVirus; there are no viruses for Mac OS X, so it can't protect you from something that doesn't exist. It can, however, severely slow down your system. Do that and then restart Mail and see if the problem continues.
You should also try creating a new User account and test Mail there to see if you experience the same problem; if so, then the issue is systemwide. If not, it's something specific to your regular user account.
As for your download speed, it's not 1.1MB/s; it's 1.1Mb/s. Upload speed is slower than download speed for both Cable and DSL service. I doubt the problem is your modem/router, but you should try shutting down your Mac and the modem for a few minutes. If your modem/router has a reset button, use it, then restart it and your Mac and see if the problem continues. -
Problems with initial set up for mail and other things
I am having issues with mail set up and getting printers and other things work with Mac Pro Book, since i am new convert i am feeling really frustrated with these things, anyone out there has experince in mac mail set ups and other instatlations like msn messanger etc.
Sorry you are having problems but you need to provide more detailed information about the problems such as what type of email account are you trying to set up in Mail - .Mac, IMAP or POP and is this account provided by your ISP used for connecting to the internet or by an email account provider?
What happens including error messages provided when trying to create the email account in Mail?
Regarding a printer problem, this is the Mail & Address Book forum. You should post a question about printer issues with detailed information such as the make and model of your printer and what you have tried to this point at the Printer & Faxing forum here.
http://discussions.apple.com/forum.jspa?forumID=756
Installing MSN Messenger should be easy. I believe Messenger does not include an installer and is provided as package via a disk image that only requires dragging the application from the mounted disk image to your Applications folder which copies the application package from the mounted disk image to your hard drive.
What problems are you having with installing Messenger? -
Problems created by latest updates. Safari, Mail, and other apps are hosed.
If there is a better forum to post this, please let me know. I don't see a forum specific to auto-updates...
Today auto-update installed Security Update 2006-003 v1.0 and QuickTime 7.1. After this install, I now have the following symptoms:
1. Mail will not start. No window, no menu. Dock shows app not repsonding.
2. Safari will not start. A blank window appears and the menu is painted. Dock shows app not responding.
3. MS IE still functions. So, there is network connectivity. I am posting this using IE. Both Safari and IE have home set to apple.com/startpage/
4. The System Preferences app starts and functions for most settings. However, if I select Accounts in order to disable the auto-start of Mail, the Prefs app never switches to the Accounts display, and it hangs forever.
Any ideas or suggestions would be greatly appreciated.
Is there any way to roll back an update to see if that really is the problem?Glad your problem was resolved. Just saw this thread and was curious after your clean install and Combo Update to 10.3.9 did you reinstall Security Update 2006-003 which was giving you problems with Safari and Mail.
You mentioned you have since run Disk Utility. From experience I have learned its normally a good idea to run Disk Utility before and after major updates including installation of Apple Security Updates. Did you reinstall the security update after reinstall, updating to 10.3.9 and running Disk Utility? I have not even installed Security Update 2006-003 at all or QuickTime 7.1
I don't want to risk downloading a defective update that causes more headaches than its worth. If it fixes some serious flaws and makes my Mac more secure but messes up with my system and prevents me from running Safari then obviously I won't touch it. I remember installing Security Update 2006-001 that was a nightmare. I had to do a clean OS reinstall after that to get Safari working again and reupdate to 10.3.9 so I can use QuickTime 7.
With iTunes 5 update for Mac and Windows I noticed on both my Mac and my PC (have an Apple laptop with OS X and a desktop PC with Win XP) that my shared music libraries stopped working. My Mac could not share music with my PC nor could my PC share music with my Mac. The iTunes 6.0.2 update was also problematic -- as Disk Utility stopped working.
I heard of problems in QuickTime 7.1 affecting both Macs and Windows PCs have deliberately chosen not to update either my Mac or PC to that update -- have QT 7 for Mac and Windows installed but won't update to 7.1 on either OS if it causes problems. Now I hear Security Update 2006-003 can force Safari and other apps like Mail to stop working.
Before I heard a few people say on Intel Macs the update caused OS to freeze more only (sometimes) which is a problem but didn't hear anything as serious as this. Was just considering finally downloading the update since I hadn't heard any problems yet but will now likely hold off on it indefinately. I do want my Mac to be secure but at same time don't want a faulty update to break my applications. Don't want to go through same problem I experienced when installing Security Update 2006-001 all over again with Security Update 2006-003.
After reinstalling OS X Panther and updating to 10.3.9 and running Disk Utility of course (as needed in between major installs) I deliberately did not reinstall Security Update 2006-001 I decided it was more headache than its worth. I had to reinstall OS X to get Safari working again and get rid of that update reinstalling it after that would only return the problem. Then I would have to do a clean reinstall of OS X a third time, update to 10.3.9 and QT 7 to access Safari. Of course I also reinstalled past Apple Security Updates from last year (calendar year 2005) that didn't cause trouble.
However, I did install Security Update 2006-002 later after I double checked -- waited for a while to hear if any bugs were in the update and once I felt sure it was a safe update I installed it to better secure the OS. -
Links from within Firefox windows open new tab, but links within Mail, MSWord, and other apps attempt to open another copy of Firefox, and I get the "Close Firefox: A copy of Firefox is already open. Only one copy of Firefox can be open at a time." This just started happening less than a week ago. I don't know when FF updated to version 22.0.
My problem seems to be fixed--I cannot reproduce it now, though it had been consistently happening for the past 3-4 days. The suggestions above do not seem to apply in any case: I do not want to open another instance of Firefox but simply to connect with the one that is already running; and I do not seem to have a .parentlock file.
If the problem returns, I'll be back. Meanwhile, thanks for the suggestions. -
Simultaneous Mail and iCal problems - iCal shows old to-dos
I was getting ready for my weekly backup, so I ran all the cleaning activities in OnyX. Then when I logged in after the restart, Quicksilver crashed on me 3 times in a row and acted as if I was installing it for the first time. I did not, however, have to completely reset Quicksilver. It did remember most of my settings.
Once I dealt with Quicksilver, I launched SuperDuper for the back up. SuperDuper, however, asked me to register the software. I've had to re-enter license numbers for other products, so I didn't think much of it. I launched Mail to find the message with my registration info, and that's when I started freaking out.
Mail and iCal launched simultaneously even though I clearly selected just Mail in Quicksilver. Mail displayed the welcome screen and asked me to set up a new account. iCal displayed about 30 alarms dating from early 2006 to today (9/22/2007). It also asked me if I wanted to changed the time zone setting in iCal to match the change on the computer. My calendars seemed in tact in iCal, but my to-do list is completely outdated. I now have old action items dating back to 8/2006.
After several other trouble shooting steps detailed in another post (http://discussions.apple.com/thread.jspa?threadID=1145401), Mail opened up by itself (no iCal) and all my accounts and messages were there.
iCal, however, still has all the old to-do items.
Does anyone know or have any idea why this happened and how I can fix the to-do list?
Thanks!No problem with Calendar but Mail keeps syncing with the server. The activity window is full all the time - apparently re-syncing though no new mail is downloaded. Rang in but they have no idea what's causing it and have sent diagnostic to engineers. In 10.8, just a quick burst of activity when mail was checked for but now it's constant. As a result, emptying the Deleted Items mailbox is very slow. Am worried about the amount of bandwidth being eaten up.
-
No Battery Charge and Other Problems After OS3 Install - Solution?
This relates ONLY to iPhone Users using the "PUSH" Function for Email or Other Apps!
PROBLEM: It seems as though Apple is at least aware of the problem(s), i.e. once Exchange Email or another App using PUSH is configured, there is an OS3 bug that seems to be hardware independent (impacting ALL 1G, 2G and GS iPhones, but not consistently).
SYMPTOMS: Include some or all of the following . . . rapid discharge (less than two hours from a fully charged phone, failure to charge (by AC adapter or USB to computer), failure to charge completely, perpetual dead battery icon, inability to boot, inability to automatically sleep, quite warm on upper back side, slow email, indication of a full or partially full charge dropping to no charge or dead when removed from charging source.
CAUSE: OS3 Bug prevents consistent charging, draining the battery even when plugged in to a computer via the USB or into an A/C adapter (although I've been able to intermittently charge on an A/C adapter). In push mode, the Exchange email client on the iPhone continually queries the Exchange Server, cycling the iPhone CPU and continually draining the battery at a high rate (can
WHAT I'VE BEEN TOLD BY APPLE:
1) Defective Hardware (though I'm on my third 3G in a week, so I don't think hardware is the problem . . . Apple will consider replacement with a new 3G if my third 3G has the same problem)
2) Corrupted App in iTunes - so I manually reloaded each app directly over wi-fi, one app at a time, this worked until I configured Exchange Email, at which time symptoms immediately appeared . . . so corrupted app unlikely.
3) Initial data transfer after email configuration . . . but symptoms continued long after this.
4) Wi-Fi - but turning wi-fi on or off had little effect, beyond normal.
5) Restore to New Phone - this works fine UNTIL Exchange Email is configured and activated. Thus, the time consuming practice of reload all apps, photos, music, etc. will be for naught, once exchange email is turned on with "push"
SOLUTION: Turning off "push" on your exchange email account
1) Go to Settings - Mail, Contacts, Calendars - Fetch New Data
2) Set Fetch Setting to 15 minutes to approximate the much more frequent "push" uploads and downloads. NOTE: Turning off \"push\" at this level will NOT turn off push on your exchange email account and the problem will not be resolved
3) Scroll down and select - Advanced -
4) Identify and select your Exchange Server account
5) Select - Fetch -
6) Leave settings
Phone should cool down in a few minutes and work normally. The problem can be replicated and resolved repeatedly merely by toggling "push" on and off in your exchange email configuration.
I was told that this is likely to be the "fix" until a patch is issued. No time frame was given for an actual fix that allows Exchange users to use push technology. Disappointing, since broader use of "push" technology beyond exchange was one of the big benefits of OS 3.0.
NOTE: THIS PROBLEM DOES NOT OCCUR ON ALL iPHONES WITH OS3 USING THE EXCHANGE CLIENT. I have second 3G phone, identically configured (including push to exchange email) that has no symptoms at all. Go figure.Since two days ago, my battery indicator has been indicating 100% until the phone dies, which seems to be one of the symptoms you're describing.
However, I don't use Push emails; my email client is configured to poll an imap server and has been that way since I got my phone over 6 months ago. To be on the safe side, I turned off Push anyway, but I'm still having the problem. Definitely 3.0 related as I've never had this problem before.
Perhaps it's linked to an app? Personally I don't have a whole lot of them installed: Aurora Feint, fstream, twitterific, flixster, wikipanion, google earth, urbanspoon, STM Mobile, iDicto, Air Sharing, Facebook and Apple Remote. I've removed a few and will see how it goes. -
Mail and Notes problems in Mavericks
I've just installed Mavericks and I'm instantly having problems with Mail and Notes. To wit:
1) Prior to the upgrade, I had dozens of messages flagged. Now, almost no messages show up as flagged.
2) Some Smart Mailboxes now only display only a handful of messages, when before the upgrade some of those boxes contained dozens, if not hundreds of messages.
3) Now that Notes has been separated from Mail (I skipped Mountain Lion altogether) I can't get my iCloud notes to sync to the new app.
Any guesses or advice?
Thank you,
JeffHello Oskar98,
Thank you for the details of the issue you are experiencing when importing video from your camera into iMovie. I was not sure of the exact steps you took to import the video footage, and I wanted to provide the steps to confirm you are following all the steps.
Try importing the footage from your camera by clicking on the link that refers to your camera type and following the steps in the related article:
To create movies in iMovie, you must import (transfer) your video footage from your camera to your Mac. You can import from most types of cameras, including:
iPad, iPhone, or iPod touch
File-based cameras
Tape-based cameras
You can find additional information about importing at the following link:
iMovie (2013): Importing overview
http://support.apple.com/kb/PH14670
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I obediently clicked okay when Appple software update urged me to upgrade to Lion 10.7.4. No problems with my 2010 mac mini. But every time I boot up my late 2008 macbook pro and proceed to open an app (a Finder window, or Mail, plus others) a message appears sayng the app has crashed and offers me the following options: report, ignore, cancel or reopen. But clicking any of these doesn't do a thing. Nor can I open "force quit" to close the offendng app. Like Mont Pythn's fabled dead parrot, my 10.7.4 is deceased, lives no more, 'rung down the curtain and joined the bleedin' choir invisible' singing the Lion sleeps tonght.
Anybody out there know how to wake up a Lion safely?I obediently clicked okay when Appple software update urged me to upgrade to Lion 10.7.4. No problems with my 2010 mac mini. But every time I boot up my late 2008 macbook pro and proceed to open an app (a Finder window, or Mail, plus others) a message appears sayng the app has crashed and offers me the following options: report, ignore, cancel or reopen. But clicking any of these doesn't do a thing. Nor can I open "force quit" to close the offendng app. Like Mont Pythn's fabled dead parrot, my 10.7.4 is deceased, lives no more, 'rung down the curtain and joined the bleedin' choir invisible' singing the Lion sleeps tonght.
Anybody out there know how to wake up a Lion safely? -
Hi ,
I have a BBZ10 , and I have a problem in sending e.mail and with the syncronization of the calendar with iCal of my MAC.
My smtp is configurated with the details of my domain , and the configuration is ok.
ICal is also configurated by following the instruciont found on this site.
In fact, after setting the mail account and the calendar everyting works good.
But at an certain point I have had a problme that is the mail the I send seem to be sent but the recipient of the mail do not receive it, seme thing with iCal, the event that i create do not appear any more on my MAC.
Thank you for your help
Bye
DanteHey dantefav77,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you get a red X or a specific error message when sending out emails? Also what type of email account are you using on the BlackBerry Z10?
How often do you lose the connection with iCal and sending?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
I would like to refer to the problem of Mail asking multiple (50 plus) a day for the passwords for POP accounts. The question has been posted a couple of times here and a dozens of times in other forums. Nobody was able to give an answer. If nobody has an answer to a software problem, then it is normally called a bug.
The simple question to Apple: When will you fix this bug? It makes Mail basically unusable.
Regardssorry to have not provided details, as everybody I know has this problem. and a couple of others-:)
-http://discussions.apple.com/thread.jspa?threadID=549320&tstart=150
-http://discussions.apple.com/thread.jspa?threadID=542171&tstart=270
-http://discussions.apple.com/thread.jspa?threadID=548118&tstart=285
they all relate to exactly the same problem and they have been asked in the last 4-5 days in this forum and no solution has been offered. The last time I looked for an answer was 4 weeks ago and the ratio of asked questions (this question) and no answers was the same. I have seen this question in all other Mac user forums and no solution has been offered there as well. This has let me to the hypothesis, that it is a bug.
ok the details:
I have 5 POP accounts on my mac and one .Mac account. The .Mac never has a problem, but the POP accounts ask for the password randomly, sometimes twice a minute. This must happen when Mail checks with the respective mail server for new messages. The problem has popped up half a year ago, I believe when Tiger got introduced. We are five people in our office and everybody has this problem, at work and at home and with 6 different providers.
Even if you check the box, "Save password in Keychain" it happens again. You can avoid this by closing Mail and just opening it when you check for new mail every couple of hours, or you can hit the button "Connect to Internet" in Mail. If you are lucky all the POP accounts get downloaded.
I have tried the Keychain fixes, everything that got posted as possible fixes. Nothing worked.
Help would be appreciated.
G4 17 inch Mac OS X (10.4.7)
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