Mail.app acting weird...

A friend of mine recently bought the new iMac 20". I'm helping her convert over to the Mac world, which hasn't gone very well. The first thing we did was try to setup her mail accounts, ((2 of them - .mac and work). When setting this up, .mac account was easy. The work email was more difficult. At first, the account would receive email but not send. After 3 pain staking nights after work, and with no help from Apple Care, which I was hung up on, we finally paid a visit to the Genius Bar.
Come to find out, using mail.app required a SSL connection when using the outgoing mail server. (Outlook and Entourage both do not require the SSL connection. At least it wasn't checked and both apps receive email.)
OK...so now I get to the reason for my post.
After a long weekend, my friend tries to get her work email, but is unable to. Here's the thing... she can send email but she can't get email. Total opposite of when we first set the account up.
Using Mail Connection Doctor says that it times out when trying to connect to the server using SSL and the port #. However, she can get email on her iPhone and on my laptop using Entourage. (I tested her work account to see if it would work with Entourage before she bought the iMac, thinking she would use that instead of Mail.app. When we were at the store prior to her buying the iMac, she was so impressed with how Mail.app interacted with iCal, and the Address Book, that I tried to set her up using the apps that were already installed.)
Has anyone had this trouble with Mail.app? It has been working for about 2 weeks now with no problems. Here are the things that I tried:
- retype the password - Did not work.
=>Not sure if this did anything because sometimes it would when I go to click onto "General" so that I could save, and then go back to the "Accounts" the pw field would be blank, and sometimes it wasn't.
- changed the port from 997 to 587 - No go
- Used the rebuild option. - No go
- restarted the computer - No go
- Tried no using SSL - No go
I was going to recreate the account, but I wasn't sure if I would loose all of the settings (mail, folders, etc.) that she has already established with this current account.
Any Ideas???

You should probably post in the Leopard [Mail|http://discussions.apple.com/forum.jspa?forumID=1223] thread, you'll likely get more informed answers.

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Camera app acting weird - not saving photos - iphone 6 plus

I just got my iphone 6 plus... I'm trying to use the stock camera app and it's acting weird. I'm able to focus and take a photo... after I take a pic, you know how the little thumbnail of that photo appears on the bottom left of the app? You should be able to touch that and then view in full screen your last pic, right? Well here is when it starts acting up... When I touch it, nothing happens! I exit the app and go to the photos app and my picture isn't there! The app doesn't appear to freeze - as I can still view the screen and what the camera is looking at! Before the 1st photo is "taken" I am able to choose between any of the photo types (square, pano, video, slo mo, time lapse)... but the same thing will happen no matter which photo I choose. If I pick a video, the video begins and then the touch part doesn't work... the video will run on 'forever' or until i press the home button - in which case the video isn't saved.
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Hey Bender1031,
Thanks for the question, I can definitely understand how frustrating this issue may be with a brand new phone. Great troubleshooting so far by already attempting a restart and reset. If the issue persists, let’s try restoring your device and updating to the latest software (iOS 8.0.2):
Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
After erasing and setting up as a new device, your device is now in a factory configuration. Test to determine if erasing and setting up as a new device resolved the issue. Content on the device may have caused unexpected behavior.
- If the issue is still present, you may want to contact Apple Support.
- If the issue is now resolved, sync one type of content at a time back to the device. For example, if you had an issue playing music, add songs from iTunes and confirm they will play. If your contacts weren't loading successfully, add the contacts back. After each sync, test to see if the issue has returned.
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Hello I'm here to write about the latest issue I got on my iPhone 5c, while I was writing a message my app started acting weird. Successively I moved to another app and it did the same thing so I suppose it's a general problem.
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Hi there NellieKlash,
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Hello,
mail.app act weird since a few weeks. It doesnt show the emails for one particular account I have.
Everything syncs, it shows the new mails I receive, but when I click on the mailbox, its empty.
At some point, when I restarted the computer, it became fine, but its like this (look at the attached pic)
all the time.
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Glad I could help.
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Your description of the problem is rather vague, but I'll take a guess at what you mean.
Quit Mail if it's running. Back up all data.
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☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
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When a solution is found please mark the post that solves your issue.
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Hello Darryn,
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a couple of days ago, I ws using my mail.app and I looked at my messages and there was one message from amazon.com when there should have been 3. It said I have 3 messages from amazon.com & when I clicked on it the 3 messages appeared like they were filed away there. I want to do it again or at least figure out what it was

This is called organize messages by thread.
The following was copied from Mail Help:
A "message thread" is the chain of replies in an email conversation. Mail can help you quickly identify all of the messages in a thread by highlighting them in the color of your choice and grouping them together under the most recent message, sorted by date. Even if someone changes the subject line, Mail keeps the messages grouped together with the other messages in the thread. You can view them together and file them or delete them quickly.
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To select a highlight color, click the color well in the Viewing pane of Mail
Preferences and choose a highlight color in the Colors panel.
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To see all the messages in a specific thread, click the triangle to the left of the thread or select the thread and press the Right Arrow key.
To collapse all threads, choose View > Collapse All Threads.
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AK

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Hello Allen.
This error message indicates an "overstuffed" mailbox issue which was much more common with Jaguar and Panther Mail.
The recommend mailbox size limit for Jaguar/Panther Mail is 1 GB and for Tiger Mail, 2 GB.
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Weird problem with exchange 2007 rollup 8 on Mail.app

When trying to connect to our Exchange 2007 server using mail.app I get the error message:
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Console logs:
2009/11/13 3:30:48 PM Mail[9648] Error: Error validating url for store
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] ------ STACK TRACE ------
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 1 -[NSPersistentStoreCoordinator addPersistentStoreWithType:configuration:URL:options:error:] (in CoreData) + 711
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 2 +[ABExchangeSource checkDatabaseVersionsWithUID:] (in Exchange) + 364
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 3 -[ABExchangeSource initWithUID:] (in Exchange) + 42
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 4 +[PHXSource(DataSourceClient) sourceOfClass:] (in AddressBook) + 78
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 5 0x0000000100116c98 (in Mail)
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 6 0x000000010011042c (in Mail)
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 7 -[NSApplication sendAction:to:from:] (in AppKit) + 95
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 8 -[NSControl sendAction:to:] (in AppKit) + 94
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 9 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] (in AppKit) + 1715
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 10 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] (in AppKit) + 555
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 11 -[NSControl mouseDown:] (in AppKit) + 624
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 12 -[NSWindow sendEvent:] (in AppKit) + 5409
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 13 -[NSApplication sendEvent:] (in AppKit) + 4717
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 14 0x0000000100033524 (in Mail)
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 15 -[MailApp_MAO MAOsendEvent:] (in MailActOn) + 55
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 16 -[MailApp_MTProvider MTsendEvent:] (in MailTags) + 76
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 17 -[NSApplication run] (in AppKit) + 474
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648]
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 18 NSApplicationMain (in AppKit) + 364
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 19 0x000000010000167c (in Mail)
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] 20 0x00000002 (in Mail)
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] -------------------------
2009/11/13 3:30:48 PM [0x0-0x50050].com.apple.mail[9648] Debugger() was called!
Also...
2009/11/13 3:54:15 PM 2009/11/13 3:54:16 PM /Applications/Mail.app/Contents/MacOS/Mail[14380] MDS Error: unable to create user DBs in /var/folders/Dm/DmqJ2VWFL8Jq87O3SojzU++TI/-Caches-//mds

Hi,
According to the error message, "a process for app-pool MSExchangeServicesAppPool couldnt respond to a ping. the event id is 5010", I find a related article for your reference:
Event ID 5010 — IIS Application Pool Availability
http://technet.microsoft.com/en-us/library/cc734991(v=WS.10).aspx
Please follow the article to check whether application pool has been started.
Additionally, I notice that you said "all my microsoft outlook accounts, outlook web acces and the mail on mobile devices (iphone and android) work fine.", please run following command to check whether parameter "EwsAllowMacOutlook"
value is True:
Get-CasMailbox | FL
If the parameter "EwsAllowMacOutlook" value is False, please set it to True via following command:
Set-CasMailbox -Identity FQDN -EwsAllowMacOutlook $True
If still not work, please contact MAC Support for help. For your convenience:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Thanks
Mavis Huang
TechNet Community Support

Weird problem with mail.app

When I email myself from Road Runner's server the email shows up on mail.app from my email address from road runner (that's okay) and my work email address, which is an entirely different server. I deleted the mail plist file, but that didn't fix the problem. Any suggestions?

Not sure what the problem is based on the description provided.
The email address that appears as the sending email address for an account has nothing to do with the SMTP server used to send messages with the account.
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More info please on what you are trying to resolve.

MacBook Pro acting weird at startup

Hi,
First of all thank you for reading this, it's quite a long story. And sorry for any grammatical mistakes, I'm Dutch.
Summary
My MBP suddenly has been acting really weird: kernel_task eating 150-200% of the CPU which caused a super slow MBP, power button not working well, and MBP shutdown after ten minutes without touching it and with the battery on 90%. I did a clean install of OS X Lion, some PRAM and SMC resets and removed the MacBookPro7_1.plist file from the system library. The kernel_task high CPU problem is now fixed. But the power button is still not working: most of the time my MBP shuts down three seconds after I push the power button in a first attempt. In the second attempt I hold it for like five seconds and this works. Sometimes it works fine on the first attempt. Restarting the MBP from the desktop works fine. I'm also worried about the random shutdown. What could probably cause the problem with the power button and the MBP shutting down when I don't touch it, and is there a way to fix this myself? I'm not really into tech, so please keep your answer simple.
My MacBook Pro "13 (mid 2010) with OS X Lion has always been a charm since I bought it. I've never had any problems with my MBP until now. Two weeks ago I was going on a holiday and had to check a few things on my MBP in a hurry right before I was leaving. I'm afraid I forgot to turn off my MBP before I went on my holiday, but I can't remember this exactly. When I came back after a week, my MBP started acting weird at startup and then became really slow. The kernel_task was eating my CPU with 200% and I've tried many things to fix the MBP myself but it still isn't working well. I hope you can help me with this.
This is what happened:
1. When I push the power button to start my MBP, the first time it shuts down three seconds after I push the button. After the first attempt I hold the power button for five seconds, and my MBP turns on the right way. After all the fixes I've done this is still an issue.
2. When I finally got my MBP started the first time after my holiday, it was really really really slow. I later found out that the cause was the kernel_task eating my CPU. It was using 150-200% with no applications running.
3. The MBP was acting normally (not slow) in safe mode, but in safe mode I couldn't open some sites in Google Chrome, like Facebook and Google Maps. So this didn't work either (and was not the solution to my problem).
4. I did some things with PRAM and SMC reset but this didn't work.
5. A clean install was already on my mind for weeks, so I decided that this was the right moment. After I did a manual backup (not with Time Machine) I restarted my MBP holding some buttons to startup the OS X Utilities screen. I first erased my Macintosh HD and then I wanted to install Mavericks because that was the only option from the menu. It took me five hours and at the end it came up with a 'can't download Mavericks, try again' screen. The MBP wasn't starting up anymore because OS X Lion was already erased.
6. So I became annoyed and decided to use my original Snow Leopard dvd which came with my MBP. Installing Snow Leopard took me two days!!!!!!!
7. When I finally got Snow Leopard installed, it still was really really slow and the kernel_task was messing up my CPU again.
8. After some hours of searching on the internet, I read the following thing: fixing the kernel_task problem was easy by removing a file from the system library (http://www.rdoxenham.com/?p=259). Of course I've researched this solution because I'm not a fan of changing things in the system. But I decided to give this a try and it worked! Like a charm!
9. I still was on Snow Leopard and decided to upgrade to Lion again, because I did know for sure that my MBP could handle Lion and I wasn't sure with Mavericks. So I first downloaded Lion from the App Store and then opened the installation program. This took me one day again, probably because the file from the system library was put back with the installation of Lion...
10. When I finally got Lion running, the kernel_task was using a high CPU% again so I removed the file from the system library again and restarted my MBP. This worked.
11. I'm working on Lion for a day now and I've installed some applications (Adobe CS5 Master Collection, Office for Mac, updated my 17.000 mails in Mac Mail, and installed some browsers). It's working fine and the kernel_task is at 1-10%. The issue with the power button is still there but sometimes it works fine at the first attempt. Yesterday my MBP suddenly shut down when I didn't touch it for like ten minutes. The battery was still on 90%. Maybe this was caused by the fact that my MBP was running for four days non stop because of the OS X installations, and it was a hot day yesterday.
So this is what I've done so far in this order:
1. First of all I did a manual backup on my external HDD. Not with Time Machine.
2. I tried to restart my MBP multiple times. Restarting from the desktop worked well, but shutting it down and than turning it on with the power button didn't work well.
3. I did PRAM and SMC resets multiple times.
4. I decided to do a clean install and erased my Macintosh HD from the OS X Utilities screen at startup.
5. Then I wanted to upgrade from Lion to Mavericks but Mavericks couldn't be downloaded.
6. I've installed Snow Leopard from the original dvd, this took me two days.
7. I've followed the instructions from http://www.rdoxenham.com/?p=259 (remove the file MacBookPro7_1.plist from the system library) and this worked for my MBP.
8. Because my MBP was working fine again, I decided to upgrade to Lion. This took me one day.
9. My MBP was really slow again: Lion put the MacBookPro7_1.plist back in the system library so I removed it again. This worked.
10. The problem with the power button still holds so I did a SMC reset again. Didn't work. My MBP also shut down yesterday when I didn't touch it for like ten minutes. I hope this was caused by the fact that the MBP was running for four days non stop, and it was a hot day so maybe it was overheated.
So everything is working fine again, but the power button still isn't. Most of the time my MBP shuts down three seconds after I push the power button. In the second attempt I hold it for like five seconds and this works. Restarting the MBP from the desktop works fine, and the kernel_task is now using 1-10%. I'm also worried about my MBP suddenly shutting down. Is there a way to fix this myself?
Thank you!
Regards,
TokkieTor

TokkieTor,
This is the full error message I got from the test:
4SNS/1/40000000: IP0R-9:166
I read that those letters (IP0R) stand for different errors in the hardware, in my case it's something with the Power Bus according to this website: http://www.cnet.com/news/how-to-invoke-and-interpret-the-apple-hardware-tests/.
Again, I'm really not into tech so what is a Power Bus and should I be worried?
what you have is a problem with a sensor which monitors power bus current. The power bus is the main pathway along which electricity travels in your MacBook Pro. If the sensor isn’t individually repairable, then you could have reason to worry — if they tell you that a logic board replacement would be needed, then that could cost hundreds of euros. (One would hope that replacing a sensor would not require a logic board replacement, but only hardware experts can say for sure.)
I think that posts here are only editable for ten or fifteen minutes after replying.

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I am having similar problem with Smart Mailbox setting for "This Week" and "Last Week" Smart Mailboxes.
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The mail app on my late 2010 iMac has been acting weird for quite some time. I tried erasing everything and restarting but the mail app still had some data in it somehow. I would love a link to information on how to start completely fresh in only Mail without starting the whoel system fresh.
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The server “mail.mydomain.com” cannot be contacted on the default ports.
Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent.
Sending from: James Barnett <[email protected]>
It is asking me to select another server but it is listing each one as (offline). I already went and check the smtp connections authentications and they appear to be fine, I don't know why they are offline.
If I go to webmail for my domain it works and I've sent an email from the web interface, so it leads me to believe it is mail app.
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Chris,
Welcome to the Discussions.
I think you may have been unlucky with the support rep you got. Comcast is one of the few ISP, that I know of, who provide one SMTP to use when at home, and another when traveling. They even have an advisory page about how to handle this in Apple's Mail program -- see:
http://www.comcast.com/Support/Corp1/FAQ/Faq22400.html
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