Mail does not recognize email address for Address Book marked as "Company"
I have a bunch of Address Book entries with "Company" checked and no first or last name. After the SL upgrade, entering the name of the company into an email in Mail.app does not result in it recognizing the company as a contact, or using the saved email address. Oddly, if I edit the contact so that it has a first and last name, even if Company remains checked, Mail will come up with the correct address. Any explanation or work around for this?
I also noticed that all of such contacts, after the SL upgrade, no longer had the Company box checked, resulting in them all being listed as "No Name" -- but I fixed that by rechecking all of the boxes.
Hi murrxx,
Based on my experience, it just cannot send to the un-recognized email address. The remaining recipients will recieve the email.
Please changing to OWA to verify whether all the mails cannot be sent.
If in OWA, just the un-recognized email address cannot be sent, it should be an issue on the Outlook Client side.
Please run Outlook under safe mode for testing.
Also try to re-create new profile to refresh the caches.
Is there NDR returned back to us when we cannot send emails to all?
If has, please post the details.
Please also collect some related event logs for the further troubleshooting.
Thanks
Mavis
Mavis Huang
TechNet Community Support
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NONE of this happened in Lion.Some of the threads related to this one that I found (none provides a solution):
On apple.com:
* IMAP Folders (http://discussions.apple.com/message.jspa?messageID=6406947#6406947)
* Exchange email folders and sub-folders: iPhone only pulling main "inbox" (http://discussions.apple.com/message.jspa?messageID=6406941#6406941)
* IMAP - How to poll sub-folders (not GMAIL/Yahoo) (http://discussions.apple.com/message.jspa?messageID=6406940#6406940)
* Mail not checking for new messages in IMAP subfolders (http://discussions.apple.com/message.jspa?messageID=6406938#6406938)
* Imap Slow or not responsive (http://discussions.apple.com/message.jspa?messageID=6406937#6406937)
* Iphone Mail Only Shows "Load X More Messages" (http://discussions.apple.com/thread.jspa?messageID=6407082#6407082)
* IMAP: Only updates Inbox? (http://discussions.apple.com/thread.jspa?messageID=6407083#6407083)
* Any way to get the mail app to get updated message counts for other folders (http://discussions.apple.com/thread.jspa?messageID=6407118#6407118)
Elsewhere:
* Help iphone mail subfolders IMAP (http://forums.macrumors.com/showthread.php?t=391027) -
Question: why mail does not recognize an address book group
i could not find an address book forum - excuse me if i post here.
an address book group with about 20 names has worked well for a year.
today i added and deleted a few names. now mail does not recognize the name as an email group.
i created a new group with a new name and imported all the names in one block from the non working group. the new group also is not recognized as having email addesses in mail.
my other groups seem to work fine.
i had entourage for awhile and had to rebuild it periodically. do i need to do something similar here.
thanksCheck the names of your groups that you have this issue with to make sure you don't have any special characters or extra spaces at the beginning or end of the group name.
I just found another posting on the message boards that solved my issues. Someone discovered that they had a blank space in their group name which was causing the error. I didn't have any extra spaces at th end of the group name, but I did have a period in my group name (St. Francis). I removed the period from the group name in address book and now the emails send to that group without the error message. -
My problem is simply that Mail does not send email.
I have just migrated from iMac G5 to iMac Intel by using Migration Assistant. Everything else works just fine and I can receive email. However, if I try to reply, forward or send a new email message, Mail just does not do anything - no error message, nothing.
The fixes I have tried so far are removing the Mail plist file, repairing disk permissions and mailboxes. Of course, I have checked the account settings, especially outgoing server settings. I also reinstalled Mail application with Pacifist. None of this has solved the problem. I have tried sending email with Thunderbird and it works with no problems.
Does anybody have any suggestions how to fix this issue?
The OS is 10.4.8, Mail Version 2.0.6 (749.2/752.3), all the suggested software updates done.
iMac Core Duo 20" 2GHz Mac OS X (10.4.8)Reinstalling Mail is rarely necessary or appropriate to solve a problem. It certainly cannot fix anything that could be wrong within your home folder or at the server or with the network, and may even introduce new issues if not done properly. Moreover, in Mac OS X 10.4 you don’t need Pacifist to reinstall Mail, you could also do it as described in the following article:
Custom installs in Mac OS X 10.4
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, if the version of the system software on your install disks is earlier than what you’re using now (and only in that case), then you must also reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, to bring Mail back in sync with the rest of the system:
About the Mac OS X 10.4.8 Combo Update
Mac OS X 10.4.8 Combo Update for PPC
Mac OS X 10.4.8 Combo Update for Intel
The above won’t solve the problem. It’s just to ensure that you’ve properly reinstalled Mail, which you shouldn’t have done, and which apparently you didn’t do properly -- the version of Mail on your system should be 2.1.1, not 2.0.6.
The original problem could be caused by some Launch Services cache or preferences corruption. The following article describes how to manually reset Launch Services -- the notes at the bottom of the article also provide information about the side effects of deleting each of the files involved:
Resetting Launch Services
If you prefer using a cache cleaning utility instead of following the manual procedure described in the previous article, this other article provides links to some utilities that can be used for troubleshooting and cache cleaning:
Resolving Disk, Permission, and Cache Corruption
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Side effects of System cache cleaning
As an example, this is how you should proceed with OnyX:
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5. Click the Execute button.
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Windows 7 and iPad 2
Kind regards,I was hoping it would be something like a USB device conflict, but now the shuffle is the only thing connected...
This article was one of the ones you linked to above in your initial post
http://support.apple.com/kb/TS1369
Under Part 9. Verify that USB drivers are installed, did you try the steps in If only "Unknown Device" appears? That appears to be your situation.
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NOTE: When disk use is enabled, you have to eject the iPod in iTunes before disconnecting it physically.
If the disk use change makes a difference, that may provide a clue about the actual cause. -
Using iPod shuffle 4th generation for first time and receiving the error : one of the USB devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message.
Using win 7 and latest iTunes [10.6.3]. Have already gone through below links and did not find any solution.
http://support.apple.com/kb/HT2292
http://support.apple.com/kb/TS1369
http://support.apple.com/kb/HT1923
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This article was one of the ones you linked to above in your initial post
http://support.apple.com/kb/TS1369
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If the disk use change makes a difference, that may provide a clue about the actual cause. -
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hello ... I brought my iphone 4 of panama and comes with the sim small, I live in Colombia. and the court but does not recognize it yet ... q in the company will give me a sim tigo that size to see if it works. I was told it comes with open bands ...
Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
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Hello,
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OT -
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