Mail does not send/receive messages

i am unable to send and receive e-mails. despite the internet conection is ok, server cannot be connected.
my accounts are also ok.
what should I do?

In mail's menu, look at Window > Connection Doctor

Similar Messages

Work mail does not send (receiving no problem)

In Apple mail, my e-mail address from work does no longer send e-mails (although receiving is not a problem).
Up until a few weeks ago everything worked fine but something must have gone wrong in the settings I suppose. Logging in to the browserversion works fine, so the username and password are correct. This is what the connection doctor states:
The problem appears to be that the outgoing mail server is offline. Any clues on what the problem might be? Many thanks in advance.

Ok it was solved by changing the outgoing port after contacting my mailprovider.

Mail does not send email

My problem is simply that Mail does not send email.
I have just migrated from iMac G5 to iMac Intel by using Migration Assistant. Everything else works just fine and I can receive email. However, if I try to reply, forward or send a new email message, Mail just does not do anything - no error message, nothing.
The fixes I have tried so far are removing the Mail plist file, repairing disk permissions and mailboxes. Of course, I have checked the account settings, especially outgoing server settings. I also reinstalled Mail application with Pacifist. None of this has solved the problem. I have tried sending email with Thunderbird and it works with no problems.
Does anybody have any suggestions how to fix this issue?
The OS is 10.4.8, Mail Version 2.0.6 (749.2/752.3), all the suggested software updates done.
iMac Core Duo 20" 2GHz Mac OS X (10.4.8)

Reinstalling Mail is rarely necessary or appropriate to solve a problem. It certainly cannot fix anything that could be wrong within your home folder or at the server or with the network, and may even introduce new issues if not done properly. Moreover, in Mac OS X 10.4 you don’t need Pacifist to reinstall Mail, you could also do it as described in the following article:
Custom installs in Mac OS X 10.4
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, if the version of the system software on your install disks is earlier than what you’re using now (and only in that case), then you must also reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, to bring Mail back in sync with the rest of the system:
About the Mac OS X 10.4.8 Combo Update
Mac OS X 10.4.8 Combo Update for PPC
Mac OS X 10.4.8 Combo Update for Intel
The above won’t solve the problem. It’s just to ensure that you’ve properly reinstalled Mail, which you shouldn’t have done, and which apparently you didn’t do properly -- the version of Mail on your system should be 2.1.1, not 2.0.6.
The original problem could be caused by some Launch Services cache or preferences corruption. The following article describes how to manually reset Launch Services -- the notes at the bottom of the article also provide information about the side effects of deleting each of the files involved:
Resetting Launch Services
If you prefer using a cache cleaning utility instead of following the manual procedure described in the previous article, this other article provides links to some utilities that can be used for troubleshooting and cache cleaning:
Resolving Disk, Permission, and Cache Corruption
It seems that the most appropriate utility for solving this particular problem is Tiger Cache Cleaner, but you may also want to consider other utilities, such as OnyX, or Cache Out X, which are free. Whatever utility you choose, be sure to read this first:
Side effects of System cache cleaning
As an example, this is how you should proceed with OnyX:
1. Quit all applications.
2. Launch OnyX and enter your administrator password.
3. Click Maintenance. In the Reset section, check LaunchServices database.
4. You may uncheck any other pre-checked options if you wish.
5. Click the Execute button.
6. Restart the computer.

I've had viber on my iphone and uninstalled it. now I want to install again and it does not send the message code and start again whenever I try. help me

ve had viber on my iphone and uninstalled it. now I want to install again and it does not send the message code and start again whenever I try. help me

Hi,
For possible solutions to your access code issue, please read here: http://bit.ly/Nd34Xl

Mail does not allow signed message with .Mac certificate

Hi all,
until a few weeks ago, I was able to send signed or encrypted message with my .Mac account and .Mac certificate. Both of them are still valid, and I can still read all messages I sent as encrypted and/or signed, however, Mail does not show the two buttons to crypt and/or sign emails. The certficate seems to work to encrypt iChat dialogs as well.
I repaired my Keychain, looked at how certficates were configured, everything seems normal to me.
Any clue ??

Well, it seems that we've come across something finally.
In comparing notes, my friend (who is currently able to sign and encrypt messages) and I were comparing notes on our respective certificates. In doing so, he pointed out that he'd noticed a difference in the PURPOSE of my cert versus his cert.
His cert shows the following purposes:
1 - Client Authentication
2 - Email Protection
3 - Apple .Mac Identity
4 - Apple iChat Signing
5 - Apple iChat Encryption
Whereas mine only shows these purposes:
1 - Client Authentication
2 - Apple iChat Signing
3 - Apple iChat Encryption
Another thing I noticed while comparing his cert to mine after he pointed this out...his cert is due to expire at the end of October. Mine, on the other hand, was created this past Friday.
Now, from what I understand, these certs expire one year from date of issue, unless they are revoked earlier. So, I suppose the big question to everyone else out there that is having trouble with using their .Mac issued certificates is "When did yours get renewed?".
I'm suspecting at this point that somewhere around the end of June the certificates issued by Apple for iChat signing suddenly stopped having the "Purpose" of mail protection. It would also seem that they suddenly stopped having the purpose of .Mac Identity.
Now I'm curious why Apple would do this, make it actually relatively easy to create a cert that could be used for iChat and Mail encryption, then suddenly take it away. Is this actually what has happened here?
I'd be really interested in seeing what the renewal dates are and the corresponding "Purposes" are for many of the folks that are reporting trouble with this very issue.
If you are one of those people who had mail encryption working using your .mac certificate, and it suddenly stopped working...feel free to post your cert information here.
To get the ball rolling, here's the information from mine...
Issued By:
- Apple .Mac Certificate Authority
Expires:
- September 14, 2007
Purposes:
- Client Authentication
- Apple iChat Signing
- Apple iChat Encryption
G4 800 (Quicksilver) / Powerbook 1.5 GHz Mac OS X (10.4.7)

Mail Will Not Send a Message Containing a Particular URL

This seems strange to me. I have been trying to send the following URL in the body of a Mail message and Mail keeps telling me it cannot be delivered. I've tried sending the same URL in the body of a message in Yahoo webmail and it will not send either.
http://tornadovideos.decadehost.com/index.cfm/do/s.home
I can send and receive out of both accounts just fine except for trying to send this one particular URL that I have copied and pasted into the body of my e-mail messages. The website deals with storm chasing and has some great tornado footage on it. Interestingly, the name of the website is tornadovideos.net, but is becomes the above when actually visiting the site.
This is most strange to me.
Thanks,
Steve M.

Thanks both of you for replying. This is the message I get from Mail.app immediately after clicking Send. This message appears as a little drop down box that comes down from the top bar of the e-mail containing the link in question. And the intended recipient is me. So I'm trying to send it from myself, to myself all within my Charter cable POP e-mail account.:
"This message could not be delivered and will remain in your Outbox until it can be delivered.
Sending the message content to the server failed."
In the case of my Yahoo webmail account, I get a mail daemon message back to my Yahoo account a few seconds after trying to send an e-mail to my Charter POP account containing the tornado video link. This is a unique behavior with this particular URL, it is repeatable, and it happens with no other URL.
Regards,
Steve M.

Mail does not send unless I close out and reopen it.

Usually if I do not close out of an email session, when I go to check my messages later my mailboxes show a "!" symbol, indicating there is an issue; additionally, messages that I am trying to send do not go. Once I close out and sign back in I am able to receive and send messages with no problem.
This is only on an issue when I am using the mail function on my iMac - not when I am checking from other computers; and
This is not a password problem. The only thing I need to do to receive messages is close and reopen the application - once I do that, messages are received (and sent) without problems.
I don't recall if I have this issue when checking mail from me.com on my home computer or others, as I rarely check messages from there.
I have an iMac 7.1 with OS 10.6.8 (not 10.4.11 as mistakenly checked off below). This has been happening for several weeks, if not months, but since closing out and getting back into Mail was not a problem I haven't reported the issue until now. Thank you very much for any assistance you can provide.

As a follow up, I've discovered that this is happening in IE on the same websites. When I log into a different computer and test the same scenarios, the cookies do not disappear. It seems to be a problem on my computer. However, if anyone knows how to fix this, I'd be glad to hear it.

Mail does not send when several accounts active

Hi,
Finally I got Tiger, as I had to have Google Earth for Mac (another story anyway) that only runs on Tiger.
Of course several things stopped working like PHP local, Postfix, and so on. These were remedied (but the new .conf files had a strange date, well, again, another story).
Now I am a bit stuck on the following problem :
I cannot anymore sent mail when I have several mail accounts configured. (I can when there is only one).
At first I thought it was SpamSieve, but it seems not, as I have removed it (it does not run and the plugin is gone). Then I rechecked my Postfix cf files, but they're ok and I send mail from localhost when using Thunderbird where several accounts are set up.
It does not matter whether I use localhost or any of the smtp servers I can use, and when beginning a new message, I cannot use the popup which lets me choose an originating account. Neither can I write anything in the message content box.
Of course I checked everything in the Preferences dialogs.
Well, well. Any hints ?

It turns out I cannot eliminate Spamsieve as a possible culprit.
I have erased all accounts (rm /Users/myUID/Library/Preferences/com.apple.mail.plist) and SpamSieve plugin (rm -r /Users/myUID/Library/Mail/Bundles/Spamsieve*)
Then I reconstructed 5 accounts using the wizard (File->Add account) rather than reimporting from a saved plist or building from the prefs panel (seems that does not work and using the wizard at least to name the accounts is required).
Then I test the send button and it works on all accounts.
Then I reinstall SpamSieve which breaks sending mail on all accounts.
I am back with operational accounts and no SpamSieve.
I cannot explain this, I just observe.
Any idea ? Anyone made similar observations ?
I'd like to put SpamSieve back on, it is efficient.
Note : perms are fixed, caches lean, periodic tasks have run.

I just got the IPhone 4 & It's not sending/receiving messages

Hello, I just got the I Phone 4 just a few days ago & I can't receive or send any messages to non- I Phone phones. Or receive any calls . and they can't get my texts...
Whats up with this?

Launch the Settings App. Under Settings, tap on Mail, Contacts, Calendar.
Then tap on Add Account
Tap on Microsoft Exchange to configure Hotmail
Enter your full Hotmail email address in both Email and Username fields. Leave Domain blank. Enter your password. In the Description field, enter a name, e.g. Hotmail
Then tap on the Next button.
After the details entered above are successfully verified. You will get another screen where you need to enter m.hotmail.com for the Server name. Then tap on the Next button
If the verification is successful, you will see this screen. Select the data (Mail, Contacts, Calendar) to sync and then tap on Save
Thats it, you're all set for push email, calendar and contacts for your Hotmail account

Mail will not send hotmail messages anymore

Hotmail cant/wont send messages, this have been only happening the last week or so, it took about a week to eventually send one message and now i have a whole pile just sitting in my outbox. I havent changed anything and it was working perfectly for the last few years, dont understand whats wrong with it and why now.
When i click on connect doctor i get 'could not connect to this SMTP server. Check you network connection and that you entered the correct infrmation in the Account preferences. Aslo verify that the server supports SSL. If it does not, deselect the ''Use SSL" checkbox in the Advanced tab of Account preferences.
Someone please help.

Maybe this will help. If you monitor the "More Like This" box (top right), other threads appear. Opening them usually displays other threads.
https://discussions.apple.com/message/17383533#17383533

OS X Mavericks - Update 10.9.2 Mail does not send png files

I updated my macbook pro on Saturday with the 10.9.2 OS X Mavericks update and since then I cannot send a .png file (screenshots etc) by mail, it is not recognized and to the recipient it just arrives like a tone of characters.
Is there any way I can fix that as I really use mail a lot to send files like that. I even saved the .png file as jpg and still does not recognize it. Actual photos I had on my computer were sent fine.

Hi Katering,
This week, I had the same problem.
I don't know if is the solution... so, i put the name extension to "on" and my .png file are recognize with hotmail...
Do this with your mac:
From the Mac OS X Desktop, pull down the “Finder” menu and choose “Finder Preferences”
Click on the “Advanced” tab (gear icon)
Check the box next to “Show all filename extensions”

Outgoing mail does not send, times out

I have two macs, one wireless and the other connected by ethernet to the internet both through a DSL modem. There are two users, each has an account on each mac. Each user has a yahoo plus mail account. I have been using Tiger and OS X mail without trouble since last year. Mail is setup to work with the Yahoo server as a POP server. The arrangement is nice since all mail stays on the server and is accessible from any internet site anywhere. In addition, there is the tight integration with OSX from Mail.
Recently one user could not send from the wireless mac. The other user could. Reading mail was OK. Performance on the ethernet mac was OK. Creating a new user and directing that user to the POP account allowed sending.
I tried alot of things as sugggested in some of the other topics here, including the drastic move of deleting the mail folder in the affected user's library and setting up a new account.
It turned out the problem was fixed by re specifying the outgoing mail server in the mail preferences. The server was incorrectly specified as smpt.mail.yahoo.com. The correct specification is smtp....
I had presumed I had made the dyslexic typo error when re establishing the account info on the affected mac.
However, about a week later, the other user account on the other mac behaved the same way. In fact, the outgoing server specification had the same error of smpt...
Once changing back to smtp... all was well, even with reboots and the other users logged off. The fix was simply to add the correct outgoing server URL, select it as the one to use and delete the incorrect one.
Explanation? I can think of two possiblities:
1)the error was always present in these two Mail account specifications on just those macs and the service that interprets the URL allowed it, but changed recently so it would not accomodate the error.
2)something changed the URL, but I can't think of how I could possibly have done it in the second instance. Is there anyway some kind of virus would cause this trouble?
So, I offer this tale in case someone else is experiencing the same difficulty. Judging from some of the other threads in the forum this may be a help.

It could not have been caused by a virus, since there are no viruses for Mac OS X. I would guess it was a typo when you first setup the account, and when you set it up again, a user may have gone to Preferences and selected the Outgoing mail server drop down menu and inadvertently selected the typo'd server entry.
Mulder

Mail Will not send/receive. SMTP servers (offline)

This change happened during normal operation. Suddenly cannot send/receive mail.
Any thoughs?

Hi CDog, I feel your sentiment from the "avatar" post you made and at the end lead me to this link. Have you used the Connection Doctor? It is helpful at times to check what particular errors you encounter. You might also want to create something like a public email (@gmail, @yahoo) and create a new account to test if it is an issue with the mail app or an issue with your smtp servers. Either the connection doctor or time will tell when your servers will be online. hope that helps and great caricature from Crumb

Proxy does not send out message automatically

Hi expert,
I am using proxy to send out message. After I call my proxy class, I did commit work. But when I check in sxmb_moni, it just sit there. Status said "scheduled". In the queue, it said "ready". I had to manually make it run. How I can make it automatically run?
Thanks,
Charles

Hi,
Try the following, any one might work.
1. The user id associated with the proxy need to service user. Please check that.
2. Check inbound queue whether any message stuck
3. You can try re-registering the queues
Regards
Ramesh

Outlook 2013 does not send / receive mails but connected to Exchange server

HI All,
Outlook 2013 displays connected message but when compose and send a mail, the message hangs for more than an hour. Yes if I restart the outlook, the message is sent. Otherwise the message will lag for hours. Even I am not able to receive it.
The problem is not faced by OWA. Outlook Web App works perfectly. But Microsoft Outlook 2013 not working perfectly. Folks I need help to close the case with customer.
Regards,
AbuYasir

Hi AbuYasir,
From your description, OWA works well, the issue is related to Outlook side. In your case, I recommend you use Outlook safe mode to determine whether the issue is related to add-ins. If the issue persists, please create a new profile to check the result.
Besides, make sure that you install the latest Outlook 2013 Service Pack.
For your convenience:
Description of Microsoft Office 2013 Service Pack 1 (SP1)
http://support.microsoft.com/kb/2817430/en-us
Hope my clarification can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

Mail does not send/receive messages

Similar Messages

Maybe you are looking for