Mail doesn't connect to any servers anymore
Hey all - over the weekend my Mail is suddenly not connecting to any of my email servers. I have a 123-reg account, squirrelhosting, and a couple of hotmail accounts - so a variety of POP and IMAP. Mail is not connecting to any of them and is giving me "The server “xxxxxxxxx” cannot be contacted on port xxx.
All of the email accounts are accessable via webmail. They also still work on my iPhone.
I have tried:
- Disabling SSL
- Using alternate SSL ports (993, 25,465)
- re-creating accounts (I tried adding a brand new Hotmail account and that still won't connect)
- deleting the V2 folder
- deleting com.apple.mail-shared.plist
- deleting the MailData Envelope indexes
- flushing the DNS Cache
- Reparing Keychain
- Verifying/Repairing Disk Permissions
- Creating a new User and trying new mail accounts in there
I've pretty much exhausted all my ideas and wanted to see if anyone had any ideas before I give up on Mail and migrate to Outlook/Thunderbird.
Many thanks in advance!
After 6 months of support and Mac engineers in the States trying to solve this issue on a new 27 inch Fusion drive, the soltion was simple!
Please add the following DNS Addresses in the advance section of the ethernet and WiFi interfaces in Network preferences.
8.8.8.8
8.8.4.4
It seems to be working.
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Mail is not connecting with pop servers
Question 1.- I have two email addresses that I manage with Mail. Both are POP. Suddenly Mail stopped connecting with both of them. I erased an account and can't set up the new one because it gives me an error message to check my user name and password. On the other hand, my iphone is working fine with both servers. Support people at one of the providers couldn't help me.
Can somebody help me?
Question 2.- When I set up my Prodigy account, it automatically shows as "Yahoo POP". Prodigy has nothing to do with Yahoo so, anybody knows why this happens?
Thank you!!!Okay, now we're a bit further... I hope...
First,
Just tried and now I can't send anything from the server Tagra from my iphone either!! What a mess!! It's telling me the server does not allow relaying.
that's easy: You must be trying to send email with or from a different address (e.g. [email protected]) by using the Tagra SMTP server (mail.tagra.com.mx). Most SMTP servers don't like that and protest.
So, on your iPhone, go to Settings and the Prodigy and any other non-Tagra account, and make sure that not mail.tagra.com.mx but the correct outgoing mail server is chosen! Only your Tagra account must use Tagra servers, no other one!
For iPhone setup see e.g. this Prodigy iPhone setup.
That should work again.
Now back to your Mac.
Your trouble could be the result of some hiccup in a DNS server. So, you'll make one addition and one change to be safe. No worries, it's nothing critical, I'll try to explain here:
1) I guess the current DNS entry in your Mac (192.168.1.254) is your router's IP address, and in the router are DNS addresses stored. To be safe, please add in Network -> Advanced -> DNS under DNS server also these two numbers: 200.33.146.193 and 200.33.146.201, above the old number, and each one in its own line. These two are some of Prodigy's DNS servers. So, it should read now:
200.33.146.193
200.33.146.201
192.168.1.254
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2) In Apple Mail -> Preferences -> Prodigy account, replace the mail server names in text format with their IP addresses in number format. It's the same, but avoids certain trouble with DNS servers.
For the Incoming Mail Server, make it: 148.235.52.179
For the Outgoing Mail Server, make it: 148.235.52.32
Again, it's the same servers, only in number format. And you can always change it back, only we have reason to hope that with the numbers it'll work.
All other settings incl ports etc must remain the same, e.g. the same as in the iPhone instructions.
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At my University, I have a locally produced .mobileconfig file that is used to set up network, mail and all other access on a new Mac / Macbook. Further, the University uses a self-signed certificate to authenticate all connections.
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