"Mail" doesn't open all of the way up....

First off, i'd like to express my extreme dissapointment with Apple support line. I was on hold for 10 minutes before being asked what the nature of the problem, after stating that my "Mail" program was not working, she asked for my serial number and decided i had to pay $45 to be transfered to a technician. HUH?? For my Mail program i have to be transfered to a freaking technician?? Let's be serious!!
Please, pardon me....
So a couple days ago i clicked on Mail from my dock. The icon in the dock bounced, as normal, and in the finder, it said that i was open. The little arrow was below the icon in the dock and everything. The only problem was, the normal mail window did not open. My curser became a little text curser instead of an arrow or even a spinning circle. Nothing was working, i couldn't read my mail, open the window or nothing. I could click on another progam and click on Mail in the dock and it would bring the window up, but everything was all gray. Like it was trying really hard to load. I checked this forum for the same problem, i ended up deleating that "com.apple.mail.plist" file and trying to re-set-up my mail program. I can get all the way to the outgoing mail server set up, i type in that information, and the little spinning/loading dealy spins...and spins....and spins. I let it spin for a while and i got nothing. Nothing happens. No error message....no moving on....just frustration of myself. Please help in any way. Or tell me where i can go to get help. (besides Apple support line...they suck). Thank you very much!

While we all have MacBooks in this forum only a few have Lion. There's a Lion Support Community. You should also post this question there. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

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"Mail" doesn't open all of the way up....

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